COURSE CODE: COURSE TITLE: DIPLOMA IN HUMAN RESOURCE

MANAGEMENT

MODULE CODE: TITLE MODULE: ORGANIZATIONAL BEHAVIOUR

NUMBER OF CONTACT HOURS: 36

CREDITS: 3

DISCIPLINE: HUMAN RESOURCE MANAGEMENTS & ORGANIZATIONAL

DEVELOPMENT

MODULE FACILITATOR: EMAIL:

ROOM NUMBER: TEL:

CONSULTATION HOURS: DAY AND TIME

Module Description

This module is designed to equip students with knowledge on the essentials of Organisational
Behaviour (OB) and its applications in the effective management of people in work
organisations in today’s turbulent global economy. In order to manage people effectively, it is
necessary to understand factors that affect how people behave at work. The module therefore
highlights fundamental characteristics of people, how they behave as individuals and teams as
well as the impact of such behaviors to the organization.

Learning Outcomes

Upon Completion of this module, the participant will be able to:

 Demonstrate an understanding of the concept of organizational behavior.

 Demonstrate knowledge of individual and team behaviour in organizations.
 Apply different theories of motivation to organizational behavior.
 Demonstrate knowledge of organizational diversity and how to effectively manage it.

Module Content:

Unit 1: An overview of Organizational Behaviour

 1.1 Meaning and Basic Features of an Organization

1.2 Meaning and Importance of Organizational Behaviour

1.3 Fields of study that have contributed to Organizational Behaviour

1.4 Management and leadership theories

1.5 Organizational Structures, Systems, Processes and their Influence on OB

Unit 2: THE INDIVIDUAL IN THE ORGANISATION

2.1 Foundations of Individual Behaviour

2.2 Personality Types

2.3 Attributes that influence Individual Behaviour

2.4 The impact of Individual Behaviour on performance

2.5 Motivation: Theories and Applications

Unit 3: The Nature of Workgroups and Teams in organizations

3.1. Foundation of Groups and teams

3.2 Group Dynamics and Impact on behaviour and performance

3.3 Building Effective Workgroups and Teams

3.4 Effective communication in groups and teams
3.5 Managing Workforce diversity in a Changing World of Work

Teaching and Learning Activities

Mode of delivery
 Lectures
 Case studies
 Simulations
 Presentations
 Group work
Module Assessment
Type of Assessments
Continuous assessment (Assignments, Tests) : 50% :
Examination : 50%
Assessment Feedback

Module Policy
This policy complements, and must be read in conjunction with the IDM Academic
Regulations. Where there is inconsistency between the Academic Regulations and
this policy, the provisions of the Academic Regulations shall prevail.
 Assessment

o All assignments are due on the submission date indicated. Late

submissions will be accepted up to the third day of default. A participant
who submits an assignment one day after the due date shall lose 10%
of the total marks allocated. A participant who submits an assignment
two days after the due date shall lose 20% of the total marks allocated.
Lastly, a participant who submits an assignment three days after the due
date shall lose 30% of the total marks allocated.

o A participant is required to attend ALL assessment sessions prescribed

for a course. Failure to comply with this requirement shall result in the
participant being awarded a zero mark for the missed session.

o A participant who is unable to attend learning and assessment sessions

due to circumstances beyond their control shall notify the Course
Director as soon as possible.

 Eligibility for Examinations

o Participants are expected to attend ALL classes. A participant who fails

to attend at least 80% of the scheduled classes for this module shall be
disqualified from writing the examination for this module.

o A participant must have submitted all work and sat all tests and other
assessments contributing to the continuous assessment mark for this
 module to be eligible for writing an examination.

o A participant must have fully paid tuition fees and other charges to be
allowed to sit for the examination.

 Participants’ Rights.

o All participants are issued with a copy of the Participants’ Handbook

which contains the general rights of Participants.

o Participants’ special attention is brought to the Grievance Procedure set

out in the Participants’ Handbook dealing with complaints relating to
Trainers/ Consultants, Continuous Assessment Appeals and Final
Assessment Appeals.

 Academic Honesty

o Plagiarism, copying or supporting another participant’s academic

dishonesty shall constitute misconduct which can attract a penalty
including dismissal.
Referencing Style: The referencing style for this module shall be the Harvard
style of referencing
Prescribed Readings :
Stephen Robbins and Timothy Judge(2009) ORGANISATIONAL BEHAVIOUR
GLOBAL AND SOUTHERN African PERSPECTIVES:Cape Town.Pearson
Education.
Recommended Reading

Armstrong,M 2009,Armstrong Handbook of Human Resource Management

Practice, London, Kogan Page.