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Management Programme

ASSIGNMENT
SECOND SEMESTER
(July to December)
2020

MS-96: TOTAL QUALITY MANAGEMENT

 ASSIGNMENT

Course Code : MS-96

Course Title : Total Quality Management

Assignment No. : 96/TMA/SEM-II/2020

Coverage : All blocks

Note: Attempt all the questions and submit this assignment to the
st
Coordinator of your Study Centre on or before 31 October, 2020.

1. Why has it become essential to have TQM in organizations in

contemporary terms? Explain giving examples.

2. Perform a comparative assessment of the philosophies of Deming and Juran.

3. What to you understand by ‘Company Wide Quality Management (CWQM)’?

Discuss with the help of examples the applicability of CWQM for a company.

4. Why has it become necessary for organizations to promote learning? Discuss

with the help of examples different work practices which promote learning.

5. Discuss the mechanism of developing an effective implementation

methodology for ISO 14000 standards in an organization.

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