Comment on Shultz's leadership and the role he played in the transformation and

renewal of Starbucks

From the case it is evident that, Shultz is a transformational leader who is

compassionate and very team oriented. His Greatest Strength lies in how he aspired
to make starbucks into a strong brand, and he draws all of inspiration from his
childhood, and he wanted to build, support and transform the community he once
grew up in. 

The Political Aspect of his Journey as a CEO and those comments he made was
drawn from his younger life where he had to work so hard to get to the position
where he currently is in, however it didn’t sit well with the Shareholders and drove
the share prices down.

However, Shultz exhibited great leadership by accepting that there is some problem,
took a step back analysed the problem, by cutting down and underperforming stores,
He took the step to train the employees to create the experience across all the
stores. He kept the pace through technological changes, loyalty programs, the
mobile payments.