CONFLICT RESOLUTION

TEAM MEMBERS: IMAMA MUSTAFA 2015114

ANZA IRFAN 2015107

CLASS: 1A BSMS

SCRIPT#1

Anza started working in (non-profitable) organization. She was an active member of that
organization. Through that organization, she helped a couple of underprivileged, needy,
disabled and impoverished members of the society. On 14th July 2019, the organization planned
an event for charity for children. Everyone had a lot to do but most of the things Anza was
doing. She felt like she had a lot on her shoulders and got so frustrated and worked up that she
had an argument with her friend Sarah about her not doing anything.

The argument started between both of them. Sara was sitting and Anza went to her.

ANZA: Sara what are you doing here?

SARA: Um what do you see? I’m having rest for a few minutes.

ANZA: Rest for few minutes? Wow you haven’t done anything yet.

SARA: Hey hey girl calm down, don’t get so worked up. I guess you also need some rest. Come
join me.

ANZA: Calm down for what? Can’t you see there is a lot of work to do and you’re just chilling.
We have to do it till evening and have only two hours left, no thanks!

SARA: First, it’s not chilling it’s relaxing, and don’t you see, we’ve plenty of volunteers. They are
doing it.

ANZA: And what are you here for? Just relaxing? Why people like you sign for volunteering?

SARA: Oh, people like me? Just so you know, people like me doesn’t be mean to others for no
reason unlike you. You gotta control your mood swings. And anyways, you’re just being like this
cause you wanna show to everyone that it’s you who have done everything. You just like taking
credits.

ANZA: I’m hardworking person and fulfill my duties unlike you. You click your behavior.
SARA: Oh, what duties huh? You just like to rub on everyone’s face that it’s you who’s doing
everything.

ANZA: Are you doing anything over here? Because I don’t see you doing anything.

SARA: Then you clearly need an eye checkup. You’re just roaming around ordering everyone
and I’m not one of your puppets to who you can just order so you’re just being a bitch about it.

ANZA: What did you say? Don’t you have any manners?

SARA: I’ve a lot manners unlike you so don’t you stand here and lecture me about manners.

ANZA: And puppet seriously? This is what you think? Low level.

SARA: I mean yeah, just look at yourself.

ANZA: Lol let me remind you about your duty.

SARA: And just so you know these all things that are there are packed by me ok? No one
helped me in that.

ANZA: Oh really? I’ve seen Aisha doing this.

SARA: As I said before, you clearly need an eye checkup.

ANZA: Alhamdulillah, I don’t need that but you really need remembering pills.

SARA: Oh please, I’ve done it on my own but you just don’t like the fact that someone else
have also done something because you just want your name everywhere.

ANZA: If you don’t want to do anything besides standing here and looking around just back up
then.

SARA: You’re the one who should backup. And you have no right to say to me that I should
backup because you aren’t the in charge here.

ANZA: Ok whatever just get the hell out of my sight.

SARA: Would love to do that. And please don’t show me your face ever again.
SCRIPT#2

Anza started working in (non-profitable) organization. She was an active member of that
organization. Through that organization, she helped a couple of underprivileged, needy,
disabled and impoverished members of the society. On 14th July 2019, the organization planned
an event for charity for children. Everyone had a lot to do but most of the things Anza was
doing. She felt like she had a lot on her shoulders and got so frustrated and worked up that she
had an argument with her friend Sarah about her not doing anything.

The argument started between both of them. Sara was sitting and Anza went to her.

ANZA: Sara what are you doing here?

SARA: Um what do you see? I’m having rest for a few minutes.

ANZA: Rest for few minutes? Wow you haven’t done anything yet.

SARA: Hey hey girl calm down, don’t get so worked up. I guess you also need some rest. Come
join me.

ANZA: Calm down for what? Can’t you see there is a lot of work to do and you’re just chilling.
We have to do it till evening.

SARA: That’s no problem we’ll be able to do everything.

ANZA: Well clearly not you.

SARA: I’ve done most of my part.

ANZA: And what are you here for? Just relaxing? Why people like you sign for volunteering?

SARA: Please shut up Anza, I don’t want to fight with you and you’re starting it right now.

ANZA: Sorry I’m just a bit frustrated. It’s just this is too important to me.

SARA: Oh, that’s ok. Come let’s work together.

ANZA: Yeah sure let’s do it.