Troubleshooting

G3500H Generator Set Engine

Media Number -M0074324-05 Date Updated -06/01/2020

i07946668

Engine Coolant Diverter Valve Problem

SMCS - 135D

Use this procedure if one of the following codes is active or logged.

Table 1
J1939 Code and Description Comments

2988-7 The valve is not functioning properly

Engine Coolant Diverter Valve : Not Responding Properly The code is logged.
2988-12 The valve is not functioning properly
Engine Coolant Diverter Valve : Failure The code is logged.

Probable Causes
Electrical supply

Wiring fault

Dip switch settings

Valve failure

Recommended Actions

View Image

Illustration 1 g06492698
DIP Switch Settings
Table 2
Troubleshooting Test Steps
1. Check the 220V power supply to the
valve.
A. Turn the keyswitch to the OFF position.
B. Verify that the 220V wiring is connected
correctly, and is supplying power to the
valve.
2. Check the Settings of the Dip Switches
A. Verify that Dip Switches are set as
follows:
A = down
B = up
C = up
Positions
D = up
E = down
F = up
G = not used
H = /not used
Refer to Illustration 1
3. Check the 2 Signal Wires
A. Turn the keyswitch to the OFF position
B. Disconnect the wiring harness connectors
from the 8-pin valve connector and the ECM.
Resistance Result: There were more than 10 Ohms of
C. Measure the resistance between terminal 1
on the 8-pin valve connector and terminal 63
on the ECM C2 connector.
D. Measure the resistance between terminal 2
on the 8-pin valve connector and terminal 71
on the ECM C1 connector.
4. Check the 4 Harness Wires
A. Use a jumper wire to create a short
between terminal 5 and terminal 6 at the 8-
Values Results
Result:The 220V power supply is
connected correctly and is supplying power
to the valve.
Proceed to Test Step 2.
220V Result: The 220V power supply is not
correct or is not supplying power to the
valve.
Repair: Connect the wires correctly or
troubleshoot the 220V supply to the valve.
Verify that the problem is resolved
Result: The Dip Switches are set correctly.
Proceed to Test Step 3.
Switch
Result: The Dip Switches are not set
correctly.
Repair: Set the Dip Switches correctly
Verify that the problem is resolved.
Result: There were less than 10 Ohms of
resistance between both pairs of connector
terminals of the 8-pin valve connector and
the ECM.
Reconnect the ECM connector.
Proceed to Test Step 4.
resistance between both pairs of connector
terminals of the 8-pin valve connector and
the ECM.
Repair: There is an open in the harness.
Repair the wiring or replace the harness.
Verify that the problem is resolved.
Codes Result: There were less than 10 Ohms of
reset resistance between both pairs of connector
terminals of the 8-pin valve connector and
the ECM.
 pin valve connector
B. Use a second jumper wire to create a short
between terminal 7 and terminal 8 at the 8-
pin valve connector
C. Turn the keyswitch to the ON position
D. Monitor the diagnostic codes on Cat ET.
The engine coolant diverter valve code
should reset.
5. Check the Pigtail Harness to the Valve
A. Turn the keyswitch to the OFF position
Pigtail
harness
B. Measure the individual resistance of each
wire between the 8-pin valve connector and
the connecting block inside the valve.
If the procedure did not correct the issue, contact your Cat dealer Technical Communicator (TC). For
further assistance, your TC can confer with the Dealer Solutions Network (DSN).
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Reconnect the ECM connector.
Proceed to Test Step 4.
Result: There were more than 10 Ohms of
resistance between both pairs of connector
terminals of the 8-pin valve connector and
the ECM.
Repair: There is an open in the harness.
Repair the wiring or replace the harness.
Verify that the problem is resolved.
Result: There were less than 10 Ohms of
resistance on each wire from the 8-pin valve
connector to the connecting block.
Repair: Replace the valve.
Verify that the problem is resolved.
Result: There were more than 10 Ohms of
resistance on each wire from the 8-pin valve
connector to the connecting block.
Repair: There is an open in the Pigtail
harness.
Repair the wiring or replace the harness
Verify that the problem is resolved.