Background

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First published in 1987, ISO 9000 has

consistently been ISO’s most popular
series of standards.

building on 25 years of success, ISO

technical committee ISO/TC
176,Quality management and quality
assurance, subcommittee SC 2, Quality
systems, is busy laying the groundwork
for the next generation of quality
management standards.
ISO 9001 revisions since beginning
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1994
2000

1987 Revisions

2008

2015
ISO 9000 Series
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 They have:
 Consistently been ISO’s best-selling
standards ;
 Firmly established a common platform and
language for organizations to discuss quality ;
 By defining requirements in ISO
9001, Quality management systems, that
give a base-level confidence in an
organization’s ability to provide conforming
products, they have facilitated world trade.
Latest ISO 9000 series
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Previous
Add latest Versions

ISO9001:2008 is ISO9004:2009 is
Quality management Managing for the
systems – sustained success of
Requirements an organization – A
quality management
approach
Looking to the Future
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The vision of standard preparation

committee is looking a head to the
needs of future.
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Basic Principles are revisited from eight to seven

REVISION OF QUALITY
PRINCIPLES
The Revised Quality Principles
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Quality Principles

4. Process
Approach
ISO 9001:2015 Time line
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Ten Clauses
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1. Scope 6. Planning
2. Normative references 7. Support

3. Terms and definition 8. Operations

4. Context of organization 9. Performance Evaluation

5. Leadership 10. Improvement

Proposed Clauses:
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1. Scope
2. Normative references
3. Terms and Definitions
3.01. Organization
3.02. Interested Party (preferred term)
3.03. Requirement
3.04. Management System
3.05. Top management
3.06. Effectiveness
3.07. Policy
Proposed Clauses:
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3.08. Objective
3.09. Risk
3.10. Competence
3.11. Documented information
3.12. Process
3.13. Performance
3.14. Outsource (verb)
3.15. Monitoring
3.16. Measurement process
3.17. Audit
Proposed Clauses:
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3.18. Conformity
3.19. Non-conformity
3.20. Correction
3.21. Corrective Action
3.22. Continual improvement
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Clause 4

WELCOME TO
REQUIREMENTS
Clause 4. Context of The Organization
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4.1 Understanding the Organization and its context

4.2 Understanding the needs and expectations of
interested parties
4.3 Determining the scope of the quality management
system
4.4. Quality Management System
4.4.1. General
4.4.2. Process Approach
Clause 5. Leadership
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5.1 Leadership & Commitment

5.2 Quality Policy 5. Leadership

5.3 Organizational Roles,

Responsibilities & Authorities
Clause 6. Planning
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6.1 Actions to address risks &

opportunities

6.2 Quality objectives & planning

To achieve them 6. Planning

6.3 Planning of changes

 Clause 7. Support
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Competence

7.2

Resources 7.1 7.3 Awareness

7. Support

Documented 7.5 7.4 Communication

Information
7.5 Documented Information
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General

7.5
Creating &
Updating

Control of
Documented
Information
Clause 8. Operation
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8.1 Operational Planning & Control

8.2 Determination of Market needs & interactions
with customers
8.3 Operational Planning process
8.4 Control of external Provision of Goods &
Services
8.5 Development of Goods & Services
8.6 Production of goods and provision of services
8.7 Release of goods and services
8.8 Nonconforming goods & services
Note for consideration
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The new clause 8 is covered the

requirements of clause 7 in last
version.
Clause 7.3 design & development in
previous versions is simplified to
clause 8.5 development of goods and
services. The new standard resolved
many problems related to design and
development.
Clause 9. Performance evaluation
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Monitoring, measurement , analysis and

evaluation
9.1. 9.1.1.General, 9.1.2.customer satisfaction, 9.1.3.
Analysis & evaluation of data

9.2. Internal Audit

9.3. Management Review

Clause 10. Continual Improvement
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10.1 Nonconformity and

Corrective Action

10.2 Improvement
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