McDonald's should focus on improving the quality of their food, the customer experience in their restaurants, and their staff's customer service. Specifically, they should work on the taste of their offerings, cleanliness, lighting, time to fulfill orders, and ensuring staff are cordial, responsive, and don't make mistakes with orders. Improving the non-burger options and variety of burgers is also important but secondary to the other issues.
McDonald's should focus on improving the quality of their food, the customer experience in their restaurants, and their staff's customer service. Specifically, they should work on the taste of their offerings, cleanliness, lighting, time to fulfill orders, and ensuring staff are cordial, responsive, and don't make mistakes with orders. Improving the non-burger options and variety of burgers is also important but secondary to the other issues.
McDonald's should focus on improving the quality of their food, the customer experience in their restaurants, and their staff's customer service. Specifically, they should work on the taste of their offerings, cleanliness, lighting, time to fulfill orders, and ensuring staff are cordial, responsive, and don't make mistakes with orders. Improving the non-burger options and variety of burgers is also important but secondary to the other issues.
Constant Sum Scale (Suppose that you are given 100 points, you are to divide these points
amongst the below mentioned point. Where the higher points are allotted for importance and the lesser points are for less important)
1. McDonald’s should offer more non-burger offerings _
2. McDonald’s should offer more types of burgers _ 3. McDonald’s should work on the best temperature for burgers _ 4. McDonald’s should improve the offerings taste _ 5. McDonald’s should improve the lighting of the restaurants _ 6. McDonald’s should improve the cleanliness of the restaurant _ 7. McDonald’s should put more upbeat music in the restaurant _ 8. McDonald’s should have more avenues of engagement in the restaurant (VideoGames) _ 9. McDonald’s should improve the time taken to deliver your order _ 10. McDonald’s staff should be more cordial and concerned about the customer _ 11. McDonald’s staff should be more responsive to customer’s requests _ 12. McDonald’s staff should not make mistakes in processing my order _