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Echnology: Iot Technological Advances and Trends
Echnology: Iot Technological Advances and Trends
T echNology
toward the Smart Home. Connectivity IoT Technological Advances and Trends
is being incoporated into products all
T r e N D S
D i r e c t o r y
T
he U.S. smart home market has Lighting—Home lighting plays an Safety—60% of buyers say they want
entered the mass market phase important role in our lives throughout smart home products to help them
of consumer adoption, and by the day, whether we’re in need of bright monitor their homes via their smart
some estimates will approach $40 whites while we’re preparing food in phone. Cameras, video doorbells. 63%
billion(USD) by 2020. Americans the kitchen or warm hues while we’re want smart locks and alarms and 56%
purchased millions of devices this year, dining. Bulbs that can adjust to the want carbon monoxide detectors.
looking to save time, money and task at hand are a bright idea that’s Safety is definitely on the smart home
energy. The future of smart home improving the lives of homeowners. buyer’s mind.
devices features several emerging
Culinary Arts Coming Home— Convenience—Imagine being able to
trends, including:
Culinary accomplishments once connect to your refrigerator camera to
Assisted Cooking—Products are relegated to restaurant chefs with fancy allow you to see inside from the
being embedded with smart sensors equipment are now available in the grocery store or never having to place
that control exact time, temperatures home. Sous-vide, molecular a coffee pod order because your
and even the humidity needed to gastronomy and 3D printed food are connected appliance knows your
properly cook a meal. Consumers can some examples. pantry’s “inventory” based on your
take a back seat while connected consumption.
Voice Control—Voice control has
devices use their smarts to help in the
exploded in popularity, with many The Internet of Things is on display at
kitchen.
devices now including Amazon’s Alexa, the International Home + Housewares
Home Health—The quality of our Google Assistant and Apple’s Siri. The Show. The IHA Smart Home pavilion
indoor air and water, and its ability to ability to control your home by features innovative product suppliers
impact our health and sleep, is speaking commands is starting to and developers showcasing products
something that consumers are deliver on the promise that we’ll be that demonstrate fresh ideas and
becoming increasingly concerned able to control our devices through designs. In addition, a strong
about. Devices that monitor and sound rather than touch. educational program further
correct poor air and water quality are in showcases trends and technologies
demand. surrounding this movement. Don’t miss
all the housewares industry has to offer.
2
Table of Contents
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Cleaning Up: How Robot Vacuums Work and What’s Next ........................................7-8
Housewares Are Becoming Connected. Is Your Company Ready? ..........................9-11
Speak, Swipe, Smile: How Virtual Assistants Are No Longer Just About Voice ......12-13
Technological Advancements in IoT Transforming the Way
Consumers Interact With Their Products ........................................................14-15
C o N S U M e r
S e c U r i t y
Advancements in Smart Security Creating a Safer Smart Home for Consumers ..22-23
T r e N D S
D i r e c t o r y
3
Home Smart Home
By Michelle Hespe
C
arley Knobloch knows a thing
or two about smart homes:
She’s consulted with HGTV on
their annual HGTV Smart Home build
for years, and is a regular tech
contributor on the Today Show. Her
home, a blend of California cool and
high tech, was just featured in Good
Housekeeping. To Carley, “A truly
smart home is as beautiful as it is
intelligent — the gadgets fade into the
background, and come forward only to © Carley Knobloch
add convenience, safety or assistance
— you just feel like life is easier.”
to the demographic at which they are becoming less expensive, it’s easier
There are four trends in Smart Home
innovations that Carley feels are aimed,” she explains. “This requires than ever to test things out before
prominent right now and believes they that companies be more nimble and something goes to market. “With
will develop further in 2018. open to feedback, but the reward is things such as 3D printing and virtual
that consumers are invested in your reality, customers can send in ideas to
product before it even hits the shelves.
Trend 1: Consumer Before this, brands had to cross their
brands, and brands can react,
prototype and test quickly. Consumers
Involvement from the fingers that they got it right—now they might say to a company, ‘I wish your
Get-go know what the consumer does and
doesn’t want.”
product did this or that’, and then
It was not long ago that the consumer companies can either embrace that
only became involved in a product Carley also says that with prototyping suggestion or not.”
when it was released into the market.
Once they could buy it, they could rate
it, share their experience and offer
feedback to the company that created
it.
4
We speak with Carley
Knobloch, a smart
home expert and
consultant, about four
trends that she
Trend 2: Subscriptions & the re-ordering for you,” Carley says.
expects to gain
“Your coffee maker will know when
Replenishments you’ve run out of pods and BOOM! traction in
The next trend that Carley speaks They’ll turn up on your doorstep. Auto-
about is how more and more replenishment will soon be common;
technologically
companies are creating products that advanced homes
many big brands will bring this
have replenishment options;
convenience to market soon.” during 2018.
essentially, a consumer subscribes to a
brand and product, and connected Carley explains that Amazon is the
appliances will re-order associated most equipped to move quickly on this,
products when the consumer runs out. as their personal assistant Alexa is tied Trend 3: A Mobile
The coffee maker is a perfect example.
Once upon time, a consumer would
to the massive e-commerce store (as
Lifestyle
compared to Apple’s HomePod or
buy a coffee maker and then buy Our phones are with us always, so it’s
Google Home), and so it is making
coffee beans or ground coffee to use in no surprise that appliance companies
many alliances and growing rapidly.
their machine. Keurig, Nespresso and are leveraging the power of apps to
Carley says it will be interesting to see
others revolutionized the entire industry help us control our appliances, and
which brands team up with multiple keep us engaged.
by creating machines that use unique
coffee pods, which are re-ordered by partners and which ones remain loyal
“There are many products on the
the customer. to one brand. For instance, Whirlpool
market that are operated by an app on
might create dishwashers that only re-
“From taco shells to frozen yogurt your phone. An example is a toaster
order dishwashing tablets from one
makers, companies have a new that comes with an app, so that you
revenue source through replenishment detergent-maker, or they might create can operate the toaster from afar. You
along with the sale of their hardware, machines that allow you to re-order the might think why would I need an app
and now the machine can actually do detergent of your choice. that turns my toaster on and off?”
5
Home Smart Home
continued
“More and more consumers want to be
Carley laughs. But, if you are busy with
a baby in another room and smell the involved in the development of products,
toast burning, it’s easy to shut it down and essentially it means that the end-
without getting up.
results are precisely targeted to the
“The Vitamix Perfect Blend Smart Food
Scale can help you create the perfect demographic at which they are aimed.”
smoothie without having to measure
ingredients,” she explains. “Add
bananas and the app will tell you when
there’s enough. You put ice in, and it
tells you when to stop. This kind of knows how to get the outside of the “It’s a miracle!” Carley says with awe.
smart product can help people have fish you’re cooking crispy, then reduces “We can talk to our appliances, and
success in the kitchen, which reduces the heat to cook the interior perfectly. I they can learn how we like to prepare
trips for take-out or restaurant food, so watch and learn. People who can’t dinner and replicate results, it’s
it saves time and money.” cook have a better chance of creating incredible what is happening. Plus,
nice meals, so it’s a great way to get thanks to voice control, anyone in the
Carley likes that this new trend is also
helping people learn how to cook, and people in the kitchen. If it gets more house can tell the oven what to do,
getting people cooking more in people cooking at home, I am all for it!” instead of just the one person who had
general. the app installed.”
“I like to cook if I know I am going to Trend 4: The Power of Carley has young children and explains
Voice
have great results—there’s nothing that at first they had no interest in
worse than failing in the kitchen and things such as controlling the window
serving a meal you’re not proud of,” It’s a trend that is literally booming, shades or lights. “But as soon as they
she says. “With the Heston Cue Smart voice-activated personal assistant-like realized that they could talk to the
Cookware, Induction Burner and app products are taking center stage in the house and it would obey their
for instance, you learn as you go. It Smart Home. commands, they were really into it.
They now love talking to the house and
trying to out-smart it.”
6
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I
n 2002 when they hit the scene, thorough by assessing your room, then cables without getting stuck. They also
robot vacuums were the stuff of figuring out exactly where to go. Many have larger dustbins, so users don’t
curiosity and silly videos of cats who can be programmed to run regularly at spend too much time emptying the
climb on them and sail around the the time you prefer, and some come units, and their batteries hold a charge
house. They’re not the stuff of viral with Wi-Fi so they can be programmed longer. Many can even dock
videos anymore: With major from afar. A “dirt sensor” in certain themselves to charge when they detect
technological advancements, boosted models electronically locates areas that their batteries running down. A vacuum
power and prices falling, robot vacuum need repeated sweeps (so it won’t that knows when to call it quits means
cleaners are becoming a mainstay in ignore a pile of Cheerios underneath you won’t find it konked out in the
American homes. A recent study, in the high chair). Many robot vacuums middle of your living room.
fact, shows that one-in-five household can locate the edge of your steps and
The Future
vacuums is robotic. How these whirring stop before sailing over, and will slow
disks work, and how effective they are, down and pivot before they plow into a
is a topic that increasingly interests table leg or cabinet. Better quality vacs As of now, robot vacuums can’t move
consumers as they decide if a robot can even tell when they’re finishing one your sofa to clean below it (though if it’s
vacuum is right for them. room and starting another, so a room low enough, it will scoot right under!),
isn’t left half-finished. or remove clutter from your floor before
7
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Cleaning Up
continued
control is a natural extension, where Another concern is the current boost the popularity of these smart
telling your vacuum when to enter a limitations that a robot vacuum is appliances. Their agency and AI is
room to clean it up becomes an option. burdened with. Namely, that it can’t improving year after year, and in the
More sensors, more cameras and more really do all the vacuuming in the near future, they’ll likely be as powerful
artificial intelligence will make these house. If you have a sunken living as your upright and as thorough as you
cleaners more powerful and smarter room, a step up to your kitchen or a are at cleaning every corner of your
than ever…at some point we might all flight of stairs, you’ll be faced with the home.
just let the robots take over the reality that your robot vacuum can be a
Plus, they’ll still be endlessly amusing
arduous chore of sweeping up. help to you but can’t replace your need
to vacuum entirely. Many robot to your cats. n
vacuums come with sensors so that
Addressing Concerns they don’t tumble downstairs while
Though consumers are warming to the cleaning upper floors, but you’ll still
idea of robot vacuums (annual sales have to carry your device from floor to
are forecast to rise from $1.5 billion in floor if you want it to clean the whole
2016 to $2.5 billion by the end of 2021, house.
according to research by Future Market
Robot vacuums are a
Insights), there are some concerns. The
marvel and promise to
issue of privacy is one that needs to be
help you clean your
addressed, as consumers are
home without having to
increasingly worried that their home is lift a finger. Yet, as with
being “mapped” by robot vacuums and any new technology,
that data is being shared with other concerns persist and
companies. Imagine if your vacuum price is always a factor.
was sharing square footage, the Education, positive
relative of your children, presence of testimonials and radical
pets and even the brands it detects in transparency with
your home…it would be a windfall for consumers about how
marketers. As consumers get savvier their home data will be
about exactly what these devices are used, are just some of
“seeing,” earning their trust will be the the ways manufacturers
key to getting them to bring a device can build trust and
home.
8
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T Connected Commerce
he housewares industry is
How does a housewares brand prepare
changing, but I wouldn’t blame
Through the arrival of embedded smart for an era of more connected
you for missing it. That’s because
technology, virtual assistants and commerce? If your product uses a
industry evolutions happen subtly and consumable, start by finding ways to
slowly and, as a result, it’s often easy to connections to online commerce
plug your product into API-powered
miss the big shifts. Most of us, after all, systems, we are seeing the point of
commerce systems enabled by
are busy doing our job. sale going from the cash register to the
9
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Connected Content
It used to be that physical product
companies didn’t need to worry about
creating content. As most know, that’s
changed over the past decade as the
Internet has forced companies once
focused primarily on hardware to
develop content strategies for
marketing, community development
and thought leadership.
Now, even that may not be enough. diagnostics and upgrades of pervasive, devices get more
That’s because as today’s kitchen appliances in the field, more and more connected, computers sit in everyone’s
becomes increasingly connected, a modern housewares companies are pockets and businesses become
resulting combination of new content embracing these changes and required to use software to optimize
formats and next-gen interfaces is considering new business models and compete.
starting to change consumer behavior. previously thought impossible.
Consumers are using digital discovery His point, made in 2011, is as true
formats to learn, shop, cook and The good news for retail and channel today as ever and, have no doubt,
manage their lives, and as a result, partners is these new approaches open applies to the housewares industry.
content is being created specifically for up exciting opportunities those selling Products from ovens to refrigerators to
consumption through apps, voice housewares products to the consumer. washing machines are now being
By becoming the onboarding part for upgraded in the field, adding new
interfaces and on new screens such as
product companies for new features that weren’t available when the
the Amazon Echo Show. New market
subscription services, sharing economy consumer left the store. But it’s not just
entrants like Tasty are becoming
models and more, channel players can connected devices. Recipes are going
competitors with traditional
also possibly increase their total from a set of instructions on a dead
housewares makers, while big
margins by taking part in ongoing piece of paper to dynamic meal guides
appliance companies like
monthly recurring revenues. with built-in shopping capabilities.
Whirlpool/KitchenAid are investing in
Food companies such as Campbell’s
companies like Yummly.
Invest in Software (Or
are developing software apps for voice
assistants and connected devices to
New Business Models Find a Partner Who Can) build communities and retain
customers. Cookware companies like
Perhaps the biggest change in the The founder of Netscape, Marc
Hestan are building software platforms
connected housewares industry is the Andreessen, once famously wrote,
to enable their devices to talk to build
emergence of new business models. “software is eating the world.” His
appliances.
Whether that’s the ability for appliance point, made through an op-ed in The
makers to enter adjacent categories New York Times, is that every company While most housewares companies do
like food delivery, access consumer will eventually become a software not typically have in-house software
usage data or perform remote company as computing becomes more expertise, it’s not too late. Today there
10
Perhaps the biggest
change emerging from
a smarter, more
connected kitchen and
food industry is the
arrival of real-time
consumer data.
11
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A
mazon’s Alexa plays a central millions” of its Home devices just a voice walking you through a
role in my family’s morning throughout last year. According to a recipe, you can see accompanying
routine: she tells us the weather, recent study by NPR and Edison photos and videos to demonstrate
plays the radio and sets timers so we research, roughly 39 million people (18 technique and what the end product
can catch the bus. Alexa is great for and older) in America own a smart should look like. Since all of these
simple tasks, but she and other smart speaker, and 65 percent of those screens have touch capabilities, they
speakers stumble when it comes to surveyed “wouldn’t want to go back to will make more general tasks like
more complicated requests. That’s just life without their smart speaker.” swiping through music and news much
a limitation of having only a voice and easier and faster than saying “next”
But in a room like a kitchen, voice
speaker interface. every time you want to skip ahead.
assistance only gets you so far. Think
But the way we interact with Alexa and about trying to put together a recipe by Both Amazon and Google already
Google Home is about to undergo a just listening. Sure you can do it, but recognize this and are adding screens
dramatic shift as those devices add listening to a set of instructions is not to their smart speakers. Amazon
screens and cameras. In doing so, we’ll the best way to make a meal. Enter the released its Echo Show last year, and
move from talking and listening to our kitchen screen, which is fast becoming the smaller Echo Spot in time for the
virtual assistants to looking, touching a big trend this year with LG and holidays. Instead of making its own
and smiling to get what we want. Samsung building them into their device (for now, anyway), Google is
fridges, and GE unveiling its giant being built into new smart displays
Smart speakers like Amazon Alexa and
monitor that’s meant to hang over your from JBL, Lenovo, LG and Sony.
Google Home are quickly crossing over
oven.
into the mainstream. Amazon touted These smart displays will also come
that it sold “tens of millions” of Alexa Screens will add a much needed visual with a built-in camera for things like
devices this past holiday season, while component to smart speakers, turning video calling, but eventually, these
rival Google said it sold “tens of them into smart displays. Instead of cameras will do more. Touchscreens
12
According to a recent
study by NPR and
Edison research,
roughly 39 million
people (18 and older)
in America own a
smart speaker, and
65 percent of those
surveyed “wouldn’t
want to go back to life
without their smart
speaker.”
are good for displaying information, but learning, RFID tags and scent sensors information and items that we want,
the “touch” part becomes a little harder will work in unison to automatically with no interaction with us at all. And
in the kitchen when your hands are recognize and inventory food in our that will definitely be something to
greasy or covered in cookie dough. The fridge and pantries. These cameras will smile about. n
smart display camera then could all tie into our virtual assistant of choice
become a motion sensor. Rather than to let us know when we’re running out Chris Albrecht writes about startups
touching the screen you wave your of items, order replacements and make and foodtech for The Spoon. He also is
hand to go back a page, swipe through recipe recommendations. the Master of Ceremonies for Smart
a list of ingredients or scrub a video to The interface, in this more extreme Kitchen Summit. In previous roles he
the exact part you want. case, becomes invisible and just has been Creative Director for Gigaom
predicts and presents us with the and Editor and Staff Writer at Gigaom.
In addition to gesture control, the
camera could also be used for facial
recognition. As each member of the
family looks into the smart display, a
personalized view of news, messages,
reminders and more will appear on the
screen.
13
T echNology
Technological
Advancements
in IoT
Transforming
the Way
Consumers
Interact With
Their Products
By Dina Abdelrazik
D
ina Abdelrazik, research analyst constantly be aware of the world algorithms to better understand the
at Parks Associates, recently around them. The ability to remotely user’s context, learn consumer
sat down with Research and monitor and check on the status of patterns and preferences, anticipate
Markets to discuss technological events in the home leads to higher consumer needs, incorporate big data
advancements in the Internet of Things engagement rates and a stickier analytics across larger ecosystems and
(IoT) and how they’re transforming the consumer. proactively take action on behalf of the
way consumers interact with their user. Companies are constantly looking
Advances in technologies such as
products. for new ways to leverage data from
voice-based assistants and voice-first
devices have flattened the user connected devices to revolutionize the
THE CONNECTED interface and improved the user user experience. TiVo, for instance,
allows pay-TV operators to leverage
LIFESTYLE
experience. The way in which it
simplifies the user experience by their conversational services to deliver
How have technological advancements providing a convenient and familiar a personalized connected
affected the adoption, usage and interface across products helps to entertainment experience. By utilizing
retention of the smart home? increase retention rates among the knowledge graphs built on metadata
accompanying smart home ecosystem. from the consumer’s viewing behavior,
Technological advancements in IoT
The data derived from such it is able to provide true
continue to improve the connected
interactions are an important facet. recommendations and anticipate
lifestyle. As a result, adoption of smart
patterns to streamline content
home products and services continue Data analytics serve as a key enabler to
discovery.
to grow. As of Q4 2016, 26 percent of improving the user experience. The
households reported they had a smart more long-term promise of smart Recent developments from companies
home device. IoT connectivity and devices is that they can draw on data like Google with the Nest camera and
intelligence enables consumers to analytics and machine learning Alarm.com’s acquisition of
14
Assisted sales at the
storefront to educate,
inform and drive the
value propositions of
smart home devices to
the consumer will
greatly influence
adoption.
ObjectVideo, a video analytics provider, models, pricing strategies and segment. If these emerging models
illustrate how video analytics can distribution channels. Vivint, for prove successful, market players may
radically change the user experience. A instance, launched Flex Pay, a respond by following suit. n
camera that is able to learn faces has financing option that unbundles
the potential to change the way we live hardware costs from service This story originally appeared
by working with smart door locks to subscriptions. Bundling initial hardware in Research and Markets.
automatically unlock/lock doors. costs with a smart home or security Dina Abdelrazik is a Research Analyst
Biometric security and data analytics service subscription has served as a
for Parks Associates. She has
can work together to provide a primary business model for the
participated in numerous smart home
seamless user experience by industry; by breaking away from the
projects and has authored reports on
minimizing disruptions such as false traditional pricing model, Flex Pay
alarms. offers an option to consumers that voice assistant technologies, smart
alleviates the upfront cost burden by home strategies, home security, and
The collection of real-time data across the SMB markets for Parks Associates,
enabling consumers to finance their
various IoT verticals provides the basis a leading market research and
hardware separate from their service
for data-driven applications that can
subscription. consulting firm.
deliver the higher promise of the IoT
and connected lifestyle. Another key move by Vivint that
addresses the challenge in low
CONSUMER AWARENESS
consumer awareness is their recent
partnership with Best Buy. Their
What are the three biggest challenges partnership will bring Vivint’s products
facing the IoT market? How will these and staff to the retailer’s locations
changes influence the industry and how nationwide, placing at least one
will market players respond? employee from Vivint at each of the
participating stores to help inform
Low familiarity, solutions lacking clear
consumers’ purchasing decisions.
value propositions to entice consumers
Assisted sales at the storefront to
and high upfront costs continue to
educate, inform and drive the value
plague the IoT market. Service
propositions of smart home devices to
providers and device manufacturers
the consumer will greatly influence
must address these barriers in order to
adoption.
grow the industry. The lack of
consumer awareness is a great barrier Companies like Vivint serve as a role
that must be addressed through model for innovation. The success and
effective consumer education and efforts of these companies will help
appropriate sales channels. Companies educate consumers on smart home
are finding unique ways to address services and devices, which will
these issues with new business ultimately expand the consumer IoT
15
C o N S U M e r
I
wish,” “I hate” and “I love” thoughts
n the first 11 months of 2017, U.S. chefs” or “very good cooks,” according
related to our daily home activities.
dollar sales of home automation to NPD’s 2017 Kitchen Audit.
products increased 40 percent, with
Value & Price
What does this tell us about the future
strong growth across all device types1,
of “Smart” as it relates to the home
according to The NPD Group’s Retail
industry? Pricing fundamentals still apply to
Tracking Service. Home automation
smart products, and the cost still needs
products were among the fastest Given the increase in the number of
to fit into the consumer’s budget.
selling items during the 2017 holiday people interested in and comfortable
Popular home automation products
season – over Thanksgiving week and with a variety of smart devices,
display the power of price – video
Cyber Week, home automation sales combined with the population shifts
doorbells2, home automation kits1 and
almost doubled from the same two that support an increase in people
developing their cooking skills, “smart” smart lighting1 are quickly growing
weeks in 2016.
is poised to grow. The key to fueling segments within the home automation
NPD’s Connected Intelligence data this growth will lie in just how smart we category, and they are generally
shows that nearly one in five U.S. are as an industry when we think accessibly priced. When the price
internet households currently own a about, develop and present “smart” aligns more closely with the cost the
home automation device, up from just home products to consumers. consumer associates with the product
12 percent a year ago*. This trend or behavior, the value becomes a much
hasn’t hit the home-products industry clearer concept. Typical category price
to the degree it has hit the tech space What’s the “ER”? bands will play a role in the decision-
with things like security and monitoring The first thing we need to do is shift our making process and therefore need to
products, which account for the largest focus from the technology behind the be part of the price-setting discussion.
share of category dollar sales. Only 3 product. In our haste to launch a smart A smart product’s benefits relative to
percent of U.S. households have smart home product, we often skip over the the product or behavior should be
devices in their kitchen, but just over a step of understanding and addressing taken into account in order to
quarter of people are interested in them the consumer need we are trying to understand the value for the consumer,
– this is most prevalent among people solve with the product. These products not the value relative to other smart
who think they are “accomplished are going to be replacing a consumer devices.
16
One in five U.S.
internet households
currently own a home
automation device, up
from just 12 percent a
year ago.*
Smart technology can bring these kinds of ideas closer to reality for
today’s consumers, making everyday tasks much easier. One way
of doing this is integrating the ability to work with voice-controlled
platforms like the Amazon Echo and Google Home. As of early
October 2017, these products have already been welcomed into 15
percent of U.S. internet households, according to information from
NPD’s Connected Intelligence. Voice-control makes smart
applications easier for even the not-so-tech-savvy consumer.
The more linked our products are to one another, the more informa-
tion we can gather on the consumer and their usage of the prod-
ucts, as well as monitor how well the products and technology are
performing. The smarter we are about developing “smart” products
for the home, the smarter we can become about how to make im-
provements and become more integrated in the consumer’s life.
“Smart” is the future for the home industry, but we must be smart
and remember that marketing fundamentals still apply. n
1
Source: The NPD Group/Retail Tracking Service, Home
Automation, Jan.- Nov. 2017
2
Source: The NPD Group/Retail Tracking Service, Smart Entry,
Video Doorbells, Jan.- Nov. 2017
17
C o N S U M e r
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t’s 6:30 p.m., and I’m pulling a juicy ways to win consumers’ hearts. and go work on a side salad or sauce,
roast beef from the oven. The roast knowing the smart oven would take it
It will give me back time! With a
is perfectly crusted with rosemary from there. Look out—I’d be more of a
family, a job and all the regular
and ringed by caramelized onions and risk-taker in the kitchen.
demands of life, I often barely have
golden potato wedges. I slice into the
enough time or energy to get a simple You’ll use up all that food about to
buttery-soft meat and practically
meal on the table. Letting my go bad! If my refrigerator knows what’s
swoon—this dinner deserves a
Michelin star. Ambitious for a appliances do the lion’s share of the lying around, or my oven could dial up
weeknight dinner? Not if you have the “thinking” about dinner would afford and execute a brilliant recipe based on
power of assisted cooking technology. me a few more minutes to help the kids what’s in the vegetable bin, that would
Thanks to artificial intelligence baked with homework, or to put those last help me make use of that broccoli I
into your cooking appliances, you can emails out into the universe before bought earlier this week or that tofu
now program your oven to go into dinner’s ready. The instant the roast is that was hiding behind the miso paste.
auto-pilot like you do your car, then done, I’ll get an alert on my app, Help not wasting food would be
lean back as it “senses” your dinner, without having to check and recheck incredibly valuable to my conscience
then sears, bakes, roasts and warms it it? I’m interested... (and wallet).
to perfection. You’ll be more adventurous in the On paper, this all sounds great to
Roast beef aside, the path to universal kitchen! Admission: I’ve never actually consumers, but those I’ve talked to
acceptance of assisted cooking in cooked a rack of lamb (it seems also feel a bit threatened—like
kitchens everywhere won’t be easy. daunting and too expensive to mess technology is asking them to step
Consumers are excited, but with a up). I’d be more inclined to give it a try, aside while it takes the reins (and the
healthy dash of concern. Below, I’ve however, if all I had to do was place it credit) for putting dinner on the table.
outlined some of the joys and concerns into an oven that identified it for me, Sure, on any given day I might be
about assisted cooking, along with add a temperature-monitoring probe mopping my brow and complaining
18
Thanks to artificial intelligence
baked into your cooking
appliances, you can now program
your oven to go into auto-pilot like
you do your car, then lean back as
it “senses” your dinner, then sears,
bakes, roasts and warms it to
perfection.
about the grind of getting dinner on the quotidian practices of cooking frustration of another overcooked side
table (like so many of us do). But I’ve complex, people won’t buy in. dish or burnt entrée. But assisted
been honing my cooking skills since I cooking devices have a long way to go
Will it restrict my options? Many
was a teen and do love the art of it. before consumers adopt them en
assisted cooking gadgets require you
There is something wonderful about masse. They’ll have to provide just the
to use their recipes (which can carry a
flipping over a perfectly caramelized right amount of assistance, for the right
separate charge, even after you buy
steak in a cast iron skillet or feeling a price, to make it irresistible. n
their hardware!), their subscription
handful of fresh herbs give way to your
meals or their cooking tools. That’s a
chef’s knife. I don’t want to entirely give
tall order for consumers, who may not
that experience up, nor the feeling you
be anxious to part with their current
get when you place a you-cooked meal
set-up. Manufacturers will need to be
on the table and watch your family tear
sensitive to a consumer’s reluctance to
into it.
take a full leap of faith into their
Here are some more concerns I’m ecosystem—offering lots of free
hearing about the connected kitchen, functionality, risk-free trial periods and
and what manufacturers can do to lots of education, support and good
alleviate the consumers’ kitchen moves.
nightmares:
Will it take away tradition? How will a
Is it crazy expensive? Technology smart oven help me make my aunt’s
doesn’t come cheap. But when you’re famous meatballs or my Bubby’s
asking people to give up what they’re chicken patties? Sometimes food isn’t
comfortable with, the tools they’ve just about eating, it’s about history,
used for years to feed themselves three nostalgia and tradition. A robot doesn’t
times a day? Affordability helps. understand these intangibles, but the
humans who are buying them do.
Will it make things more
Allowing consumers to capitalize on AI
complicated? Putting bread in a
with their own recipes will make
toaster and pushing down a tab
assisted cooking tools infinitely more
shouldn’t require an app. Ditto for using
accessible to the average cook.
complicated scales to measure a
teaspoon of this and a pinch of that. I want help in the kitchen for sure—
The brilliant engineers behind all this who doesn’t? And the technology they
machine learning deserve lots of kudos promise is miraculous and will save you
for their innovations, but if it makes the not only time and money, but the
19
C o N S U M e r
T
he Consumer Technology
Association predicts significant
growth in the sales of smart
home technologies, forecasting 29
million units shipped into the channel in
2017, an impressive 63 percent
increase over last year. Revenue
forecasts are equally robust at $3.5
billion, a 57 percent increase over last
year.
20
A smart home
ecosystem that
elegantly integrates
all of the functions of
home automation and
technologies to optimize a certain to a smart smoke detector, enabling it
function, independent of the larger to turn the oven off in case it detects
control will lead to
possibilities. For example, some excessive smoke. mass market
manufacturers are leaning heavily into
connectivity for product maintenance,
These are all wonderful and useful acceptance and unlock
examples of smart connected
with remote diagnostics and over-the-
products. However, a smart home
its economic rewards.
air firmware updates to reduce service
ecosystem that elegantly integrates all
costs. Other manufacturers are
of the functions of home automation
installing connected sensors to monitor understanding of the end user’s
and control, whole-home monitoring,
and replenish consumables through a behaviors and attitudes towards home
device diagnostics and maintenance,
built-in backend fulfillment function. technology and network integration,
machine-to-machine connectivity,
Others focus on energy consumption innovative design solutions based on
energy management, automated goods
by actively monitoring energy usage this behavioral view of the smart home
fulfillment and even health and
patterns and automatically making will emerge. This may include a mix of
wellness, will lead to mass market
adjustments based on these patterns. user interface technologies including
acceptance and unlock its economic
In some cases, remote appliance voice, gestural and haptic controls,
rewards.
control capabilities enable the local along with prescriptive and predictive
utility company to balance peak power While we understand the consumer’s data analytics, peer-to-peer machine
demand on the grid. Still others desired outcomes – sustainability, learning techniques and new
envision a machine-to-machine safety and security and convenience – information services integrated into the
network, allowing devices and other what is needed to deliver those home network. The potential for new
end-points on the home network the benefits is a multi-networked, multi- and unimagined business opportunities
ability to communicate and control device ecosystem built on a and business models will also emerge
functionality between machines. One comprehensive human-machine from this process.
appliance manufacturer for example interface (HMI) strategy and related
By employing these human-centered
links their connected cooking products design system. By beginning with an
design principles in the development of
smart home technologies and services,
we will not only ensure broad
homeowner acceptance of the overall
system and its economic benefits, we
will arrive at our final destination, mass
adoption of the smart home. n
21
S e c U r i t y
R
ecent advances in smart as the leading motivators for security adoption trigger. Consequently,
security and safety devices offer device or system ownership. security companies have focused
consumers new and expanded Interestingly, property crimes per 1,000 marketing efforts on new and existing
solutions to help them trade in worry residents in the U.S. have actually home purchasers, home builders,
for peace of mind. Companies invested declined for 25 years after a high in contractors and vacation homeowners
in IoT technologies are leading that 1991. Still, security service providers rather than on renters. Although it is
effort by producing smart, connected often experience spikes of interest difficult to draw direct cause and effect
products and services that promise to when neighborhood crime makes relationships, the recent uptick in
make the smart home safer than ever. homeowners uneasy. Regardless of housing stats and home sales has
Home security is the most influential personal experience, consumer contributed to renewed growth in the
market driver for purchase of these attitudes about the safety and security home security sector.
devices to date. Parks Associates of property and loved ones
Another factor driving adoption of
research shows more than one-fourth understandably drive adoption.
smart security and safety devices
of U.S. broadband households While consumers are motivated by relates to the number of installed
currently own a smart home device of crime and safety concerns, adoption of legacy security systems that are ripe
some kind, and half of all security a security system can often be for an upgrade to new smart security
system households report ownership of
triggered by a move to a new home or platforms with home control options.
a smart home device.
a change in life stage. More than 60 Older legacy security systems have
Historically, intrusion prevention, percent of security system adopters controllers that cannot be upgraded to
detection of safety threats and redress report buying a home or moving from include interactive services or home
for theft, damage or injury have served one owned home to another as their controls, meaning they do not offer
22
Of the 73 percent of
households with no
active security system,
an increasing number
are adopting smart
home devices with
security benefits.
23
T r e N D S
E
ach year at the International Home + Housewares Show,
new and interesting gadgets that promise to make our lives
easier debut in Chicago. And while many of these products
represent incremental improvements over years past, few actually
reinvent how we buy, store, cook and consume our food.
And here’s the good news: We don’t have to wait a decade to see a
glimpse of this future because some of these technologies are
showing up in products available to consumers today. Here are 10
technology trends to keep an eye on in 2018 to help us better
understand where the next decade will take us.
24
Michael Wolf is founder
of the Smart Kitchen
Summit, the leading
event focused on the
future of food, cooking
and the kitchen, and
publisher of The Spoon
crazy backyard farm robots like those
from Farmbot, I think we’ll see more
Desserts Meet Tech (www.thespoon.tech). You
innovative products – and greater Like most, I love myself a good can find out more about
consumer adoption – in 2018. dessert, and I expect we will see an
increasing number of interesting ways the Smart Kitchen
to fuse technology with sweets in the
coming year. Some of these
Summit at
innovations will focus on convenience, www.smartkitchensummit.com
but some will enable consumers to
create hard-to-make sweets like
chocolate, ice cream and other types
of desserts that are normally time and
knowledge intensive. Expect to see
some interesting announcements in
this space in the next 12 months.
Home Fermentation
There’s no doubt one of the most
interesting trends we’ve seen in
consumer food over the past couple
years is the embrace of interesting Meal Services and
fermented products like kombucha,
and I think this interest will start to Connected Hardware
generate more interest in consumers One of the trends we’ve been watching
fermenting their food at home. for a while is the pairing of meal kits
We’ve already seen companies like with connected hardware. That trend
Panasonic show off fermented food Sensing Kitchen accelerated in 2017 as Tovala shipped
cookers, and beer appliance startup product, Nomiku created their sous-
When the Wall Street Journal’s Wilson
PicoBrew is starting to offer Kombucha vide-ready meals and Innit hinted at
Rothman got on stage at the Smart
as an option. With interest in fermented new products powered by Chef’d as
Kitchen Summit with startup creators
products likely to increase, I expect we ended the year.
of digital food-sensing tech and
more innovators will look to make demoed live in front of a huge It makes sense. Recurring revenue has
creating these products at home easier. audience, you could hear the audience long been the mantra of venture
murmur as Wilson and crew smelled capitalists (just ask Tovala, which just
cheese with a digital nose or tried out got a $9.2 million series A), and in the
the Scio infrared spectrometer. This connected cooking space, the way to
technology that has long been get recurring revenue is offer food. I
gestating for commercial and supply also expect meal kit companies to
chain applications is finally making its increasingly look for ways to partner
way into the home, and I expect that to with kitchen tech innovators (much like
continue in 2018, particularly as some Chef’d has with Innit) as they search for
find new ways to apply AI to better ways to raise adoption and retention
prediction and understanding around for consumers.
flavors and food characteristics.
Speaking of food delivery…
25
T r e N D S
26
T r e N D S
Adoption depends on
clear and compelling
value propositions that
appeal to the masses
when they seek a
solution for a
personal use case.
C
ontinued innovation and possibilities of
messaging are crucial for smart burglary or fire?
safety and security device
Video doorbells, for
manufacturers that want to capitalize
example, serve as
on new opportunities in the emerging
entry-point security to
Internet of Things.
ward off potential
Early adopters of smart devices are burglars, but they
often drawn to the innovative design also identify when the
and technological gadgetry. However, kids come home or if
mass market adoption depends on a package has been
clear and compelling value delivered. Smart door
propositions that appeal to the masses locks not only protect
when they seek a solution for a against stolen or lost
personal use case. keys, but also provide
remote access to
guests and neighbors
Connecting Outlier and or automated
27
T r e N D S
28
Android ecosystem. These various provides a natural, human-like Peace of mind is
ecosystems define and differentiate the interaction, one with which consumers
value of smart security devices for are becoming increasingly familiar. derived less from
some consumers, though for others
Many smart home device makers, security-specific uses
they are understood simply through the
lens of “which device works with
without the capacity or interest in than from safety or
developing their own natural language
another.” welfare use cases that
processing interface, welcome Alexa
The strategic move of tech giants integration. As of Q4 2015, almost 52 free owners from
Amazon, Apple and Google into the percent of iPhone owners had engaged
smart home space promises an intense with Siri and almost 32 percent of worry by keeping them
layer of competition already shared by Android smartphone owners had used informed about the
hardware, security, broadband and Google Now.
utility companies. This fragmentation of
Alexa’s natural language processing
status of their homes
ecosystems is likely to persist, and
device makers will be challenged to bet
technology already has been integrated and loved ones.
with SmartThings, Vivint, Insteon, Wink,
on one ecosystem with a sizable
Philips Hue and Ecobee platforms,
shared audience, develop device
among others. proprietary development or acquisition
models for various ecosystems and
by the major security players. n
embed multiple compatibilities within a Growth in voice control usage may
single device. ultimately provide the frictionless Brad Russell is Research Director,
interface needed to help drive mass Connected Home for Parks Associates.
An integral part of the product value for
adoption of smart home devices. A Brad explores leading-edge issues in
these devices is the user experience
major beneficiary of that mass
through apps and voice control. As connected consumer electronics, smart
adoption would be the smart security
consumers increasingly engage with home devices and platforms, IoT data
market, with the increasing integration
connected home devices and services privacy and security, and data-driven
of smart home control with professional
through apps via alternative devices— applications for Parks Associates, a
security services creating a climate for
smartphones, tablets, computers,
partnership development. Those leading market research and consulting
smart TVs, streaming media devices,
partnerships will lead to more firm.
connected cars, wearables
and speakers—the user
experience accompanying
these apps becomes a vital
extension of the security
device’s or system’s value.
29
T r e N D S
A
few years ago, we were talking to mainstream consumers. pay attention to as the smart home
about the concept of a “smart” market grows in 2018?
As more consumers are embracing
home and integrating connected
connected living, innovation within the 1. No one brand or product is going to
devices into living rooms, kitchens and
smart home space is also evolving. “win” the market. Tech giants like
bedrooms to make everyday life safer,
Early days in the space were focused Amazon, Apple and Google are
easier and more convenient. But most
of the chatter was happening inside the on basic connectivity and control – the throwing their weight around and
tech and surrounding industries, and ability to access your home remotely growing their ecosystems with
the phrase “smart home” had almost and use an app to monitor activity support for a variety of platforms
no visibility in actual consumer homes. when you’re not there. Even early and devices. Amazon’s Alexa voice
connected appliances gave consumers platform may have taken an early
But that’s all changed – at the start of rudimentary functionality; a smart oven lead with driving adoption, but
2018, Statista pegged household with its companion app might allow a Google is playing catch up with a
adoption of smart home at 32 percent - user to turn the device on to preheat
just about one-third of all U.S. host of integrations announced at
before they arrived home from work. the Consumer Electronics Show this
households. Thanks to a convergence
Now we see more and deeper
of forces – including the push around year. Apple continues to add to its
integrations between devices and
smart speakers as well as a resurgence HomeKit ecosystem, making sure
smart appliances, creating more of a
of home security and the growing device security is a top priority and
holistic ecosystem.
connectivity of appliances – the words sticking to a very consumer-friendly
“smart” and “home” are no longer alien So what should housewares brands user interface.
30
At the start of 2018,
Statista pegged
household adoption of
smart home at 32
percent - just about
one-third of all U.S.
households.
2. Traditional smart home products involved too – services like Amazon home is here to stay. Smart home and
(connected thermostats, smart Key work with HD cameras, cloud kitchen integrations, big players like
lighting or smart locks) are making platforms and connected locks to Google, Amazon and Apple, smart
nice with more traditional appliances let package delivery professionals home as a service model and voice
and kitchen brands. Expect to see into the home. August Home, a assistants are going to have a huge
more integrations where your oven popular smart lock provider, has impact on the future of the space. With
talks to your smoke detector and launched a similar initiative with over half of Americans predicted to
shuts off if a fire is detected in your Deliv. have adopted smart home in just four
kitchen. The trend is smart years, it’s time for all consumer brands
4. Voice assistants will be in everything
appliances are moving toward a to start paying close attention to the
— smoke alarms, TVs, speakers,
influence connected tech is having on
world of “invisible” technology routers and more. And while
the home. n
where device cooperation along consumers won’t need (or want) a
with machine learning is helping voice interface inside every product Ashley Daigneault writes for The Spoon
consumer homes to act, make they buy for their home, the (www.thespoon.tech) and helps
decisions and help them with introduction to voice control will produce the Smart Kitchen Summit
everyday tasks like cooking and happen outside the purchase of a (www.smartkitchensummit.com)
laundry without much user input. standalone smart speaker. With
more everyday products on the
3. Smart kitchen as a service is a trend market with voice built-in, we will
that won’t quit; more and more likely see even more AI
appliances – from refrigerators and assistants in homes
microwaves to countertop ovens by the end of
and blenders – are participating in 2018.
the direct-to-fridge grocery delivery
It’s clear that
movement. Over the last year, smart
the smart
home providers have gotten
31
D i r e c t o r y
Pavilion Exhibitors
Chefman Chime
Chefman Precision Cooker Chime
Sous Vide App Chime is the world’s first
At Chefman, of its kind authentic chai
we’re all about brewer. It uses custom-
enhancing the designed chai caps that
cooking are packed close to the
experience with source in India and
meals that speak contain premium Assam
to you. black tea and natural
Beginning with spices. It makes brewing
The Chefman an authentic cup of chai a
Precision Cooker breeze and produces a
Sous Vide App fresh cup of chai
and continuing customized to your taste
into 2018 with a every time at the push of
full suite of a button.
interactive,
connected,
Guided Cooking-
enabled small
appliances,
Chefman is easing the pains of the everyday home chef and
helping them achieve spectacular results.
32
Chipolo ECOVACS Robotics, Inc.
Chipolo DEEBOT 900
With ECVACS’ third
generation navigation
technology, the DEEBOT
900 brings intelligent,
affordable laser mapping
functionality to
consumers. Working
with Amazon Alexa and
Google Assistant, this
robotic vacuum is a
powerful addition to
your Smart Home. And
the app comes with our
first-to-market virtual boundaries, scheduling and focused
cleaning. Smart Navi, laser-based navigation, scans and
Chipolo offers Bluetooth tracking devices, including the new maps cleaning areas so the DEEBOT 900 learns and
Chipolo Classic 2.0 and Chipolo Card. With the best features constantly adapts to your home, enabling efficient cleaning.
and functionality, you’ll never lose anything again! The tiny It is equipped with an interchangeable suction option and
sizes allow you to slide, drop or attach Chipolo products to selective cleaning modes that ensure your DEEBOT always
virtually anything, and utilize our easy-to-use app to make it cleans hairs, dirt and debris effectively and efficiently.
ring or see the last place you had it. If it’s your phone you’re
looking for, simply double press your Chipolo to make your
phone ring – even if it’s on silent. Chipolo makes for a great
impulse and gift purchase for your customers.
33
D i r e c t o r y
Pavilion Exhibitors
34
Hidrate Spark iCuisine
Hidrate Spark iCuisine™
Sometimes drinking more water is
all we need to feel energized and
brighten our mood. Hidrate Spark is
an innovative solution to tracking
and increasing water intake! The
Hidrate Spark water bottle, using a
built-in sensor, records your water
intake and syncs with smart phones,
smart watches and the Hidrate app
via Bluetooth to help you meet your
daily hydration goals. Its ergonomic
design, eye-catching frosted colors
and glow reminders make drinking
water fun and stylish. There’s no
better time than the present to start
living healthier. Why not do it in With iCuisine™, cooking is simpler, healthier and smarter!
style? iCuisine™ offers various smart kitchen tools and gadgets
working with an intuitive app for smartphones and tablets.
Using different types of sensors integrated in the products,
measure precisely the weight or temperature of your food.
Search, make and share delicious recipes. Follow your daily
intake and decide if a dietary goal adapted to your profile.
Working with the Wi-Key technology, each tool offers the
commodity of a daily use and can become smart within 2
seconds!
35
D i r e c t o r y
Pavilion Exhibitors
In today’s world of smart homes, it’s important to stay An ironing system that thinks for you means knowing your
connected. This innovative connected weather station with clothes will turn out perfect, effortlessly. Who doesn’t long for
built-in Wi-Fi and paired with the La Crosse View App, will an ironing assistant to make your hectic life that little bit
help you monitor your home’s indoor and outdoor conditions easier? Laurastar Smart is an expert that makes ironing
right from the palm of your hand, keeping you connected to easy and perfect. Because your time is as precious as your
the world around your home, wherever you are. Connecting wardrobe, the « Sensteam » technology senses the movements
you anytime, anywhere. www.lacrossetechnology.com. you make with the iron and activates the steam
automatically. Your ironing system uses Bluetooth
technology to connect to the mobile app and acts as your
coach to beautify your clothes. It’s easy, fun and effective!
36
PantryChic, PLOTT
a division of Nik of Time Cubit
PantryChic™ Store & Dispense System™
The PantryChic™
Store &
Dispense
System™
reinvents
ingredient
storage,
recipe
preparation
and pantry organization.
With its sleek design and “smart technology,” the system Cubit is your partner in creativity. Cubit takes the real-
simplifies recipe preparation by automatically dispensing the world and puts it into the virtual so you can design with
perfect amount of each ingredient directly from actual dimensional context and scale. Then it helps you take
SmartCanisters™. The system can be used by itself or with your finished design back to the real world with dimensional
the PantryChic™ Recipe App that allows you to discover and guidance. Design using virtual reality and AR in our easy
prepare recipes from your smart device, track your pantry drag and drop app, then Cubit acts as a GPS, giving turn-by-
and order ingredients. This convenient solution will replace turn directions that take you to the exact spot in reality to
traditional ingredient storage canisters, measuring utensils make the changes. You don’t have to do any math or
and scales to allow bakers and foodies at every skill level to calculations, or stress about how to get the project done.
perfect recipes in less time with less mess.
37
D i r e c t o r y
Pavilion Exhibitors
38
Smart Home Exhibitors (companies and booths)
Register for the 2019 Show Pre-register for the 2019 Show by scanning your badge
at any of the on-site locations including registration
Saturday - Tuesday, March 2-5, 2019 areas, restaurant cafés, Buyers Clubs, Hotel Accommo-
39
Learn More at the Show
Keynote Smart Talks
THE FUTURE KITCHEN: BUILDING SMART, NEW AND SUSTAINABLE BUSINESS The new IHA Smart Home pavilion is a
MODELS key attraction at the International Home +
Housewares Show. Along with seeing the
Moderator: Mike Wolf – creator of the Smart Kitchen Summit, host of the Smart Kitchen Show
latest in smart and connected products
podcast, publisher of The Spoon (www.thespoon.tech) and founder of NextMarket Insights, a research
from exhibitors, visitors will meet industry
and advisory firm focused on the connected home.
thought leaders and learn about the
Sunday, March 11 • Noon – 1 p.m. future of the Smart Home. The Smart
Room S100, South Building Talks speakers will share their views in
panel discussions and conversations on
The smart home is creating opportunities for product manufacturers who will create the
a small format stage providing an
kitchen of the future. Mike Wolf will moderate a panel of thought leaders, who will discuss
opportunity for audience dialogue and
how the housewares buyers and sellers can build smart, new and sustainable business
education.
models to succeed in the kitchen of the future
For more information and a schedule
Panelists:
of presentations, visit
Mike Wallace, co-founder and David Rabie, CEO of Tovala, Jon Jenkins, director of www.houswares.org/show/smart-talks
CEO of Perfect Company, a working to bring clean food Engineering, Hestan Smart or download the Show's mobile app at
company positioned to change cooked fresh to homes across Cooking. Working to bring the m.housewares.org
the way people prepare food the country. concept of guided cooking to
and drinks using smart recipes. home cooks.
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