11/23/2020 DWO Unit 1 Quiz

DWO Unit 1 Quiz Total points 10/10

The definition of "organization" is: * 1/1

a goal-directed entity that has members who set goals and achieve them through
strategic planning.

an entity with identifiable permanent boundaries.

a social entity that is goal-directed, has a deliberately-structured activity system,

and is linked to the external environment.

a business that performs work activities and contributes to its society by employing
people.

Functions such as human resources, organizational development, the 1/1

employee cafeteria, and maintenance staff refer to which of the
following five basic parts of an organization? *

Technical support

Human infrastructure

Administrative support

None of these

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11/23/2020 DWO Unit 1 Quiz

A(n) _____ design means that the organization is much looser, free- 1/1
flowing, and adaptive. *

mechanistic

organic

flexible

centralized

AT ABC Company, employees are encouraged to take care of problems 1/1

by working with one another and with customers, using their discretion
to make decisions. ABC Company is a _____ organization. *

decentralized

centralized

mechanistic

sustainable

_____ refers to the hierarchical level that has authority to make decisions. 1/1
*

Hierarchy of authority

Specialization

Centralization

Formalization

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11/23/2020 DWO Unit 1 Quiz

_____ describes who reports to whom and the span of control for each 1/1
manager. *

Hierarchy of authority

Formalization

Centralization

Specialization

Riya is the vice president of marketing for her company. Other officers in 1/1
the company include the vice presidents of engineering, production,
finance, and human resource management. The structure of this small
company is likely to be: *

a. product.

b. matrix.

c. functional.

d. hybrid.

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11/23/2020 DWO Unit 1 Quiz

Which of the following is NOT a strength of a functional organization 1/1

structure? *

Allows economies of scale within functional departments.

Is best with only one or a few products.

Enables in-depth knowledge and skill development.

Leads to customer satisfaction because product responsibility and contact

points are clear.

A company that wishes to maintain the basic functional structure, but is 1/1
having difficulty coordinating across departments because of growth: *

should install horizontal linkages.

should realize that the functional structure cannot work and abandon it for a matrix.

may find it necessary to abolish liaison roles.

can profit most by adding more functional departments.

The product or divisional structure: * 1/1

is not suited to fast change in an unstable environment.

centralizes decision making.

facilitates integration and standardization across product lines.

allows units to adapt to differences in products, regions, and clients.

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11/23/2020 DWO Unit 1 Quiz

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