You are on page 1of 1

1 of 1

econoshift.com
CTQ Tree Project Name: Ball Throwing Mechanism

Critical Need Quality Drivers Quality Requirements (CTQ)

"What do our customers most expect?" "How can we satisfy this need?" "How can we measure each quality driver?"

・ 90% of the customers wants to face


 Different size balls       variety of deliveries such as inswing or
AC Induction
outswing.
                

Throwing at various
speeds in
predetermined line
・ 75% of the customers wants to grasp
Angular Box good grip on their specific shots for
onside or offside etc.

・ 85% of customers wants to play with


Cross-sectional area of the inlet of Box different balls such as tennis ball or hard
ball whenever required.

You might also like