Professional Documents
Culture Documents
MODULE DESCRIPTION:
This module aims to provide the trainees the knowledge, skills and attitude required in
planning and organizing work. It may be applied to a small independent operation or to a
section of a large organization.
LEARNING OUTCOMES:
At the end of the module the trainees will be able to:
LO1 Set objectives
LO2 Plan and schedule work activities
LO3 Implement work plans
LO4 Monitor work activities
LO5 Review and evaluate work plans and activities
LO1 Set objectives
1.1` Objectives are consistent with and linked to work activities in accordance with
organizational requirement
key terms:-
objective
organizational requirement
Objective
An objective is a specific step, a milestone, which enables you to accomplish a goal.
. objective is a specific result that a person or system aims to achieve within a time frame and
with available resources.
In general, objectives are more specific and easier to measure than goals.
Objectives are basic tools that underlie all planning and strategic activities
They serve as the basis for creating policy and evaluating performance.
Some examples of business objectives include
minimizing expenses,
expanding internationally, or
making a profit
Setting objectives involves a continuous process of research and decision-making. Knowledge
of yourself and your unit is a vital starting point in setting objectives.
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Strategic planning takes place at the highest levels; other managers are involved with
operational planning. The first step in operational planning is defining objectives – the result
expected by the end of the budget (or other designated) cycle.
Setting right objectives is critical for effective performance management. Such objectives as
higher profits, shareholder value, and customer satisfaction may be admirable.
Characteristics of objective:
Consistency
Time frame
Commitment of team member
Realistic and attainability
measurable
Organizational requirements
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The team members develop commitments are key in team building and
team success.
Identifying realistic
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Opportunity knock
First Priority
Strike a Balance
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Work Activities
Work Activities Organizing, Planning, and Prioritizing Work — Developing specific
goals and plans to prioritize, organize, and accomplish your work.
Scheduling Work and Activities — Scheduling events, programs, and activities, as well as
the work of others.
Coordinating the Work and Activities of Others — getting members of a group to work
together to accomplish tasks.
Making Decisions and Solving Problems — analyzing information and evaluating results
to choose the best solution and solve problems.
Developing and Building Teams — Encouraging and building mutual trust, respect, and
cooperation among team members.
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Steps
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2.3 Task/work activities are assigned to appropriate team or individuals in accordance with
agreed functions
Resource allocation is a process and strategy involving a company deciding where scarce
resources should be used in the production of goods or services.
A resource can be considered any factor of production, which is something used to produce
goods or services.
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Personnel
services
Budget
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C-----------------------------
D-----------------------------
E-----------------------------
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Note:- satisfactory range 8 points above & unsatisfactory points below 5 points you can ask
your trainer for the copy of the correct answer
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Documents
Proposals
Plans
Budget forecasts
4.3 Deviations from work activities are reported and recommendations are coordinated with
appropriate personnel and in accordance with set standards
4.4 Reporting requirements are complied with in accordance with recommended format
key terms:- Reporting requirements
Report Requirement such as:-
Impartiality
Accuracy
Complete
Written and oral
onetime
4.5 Observe timeliness of report
4.6 Files are established and maintained in accordance with standard operating
5.1 Work plans, strategies and implementation are reviewed based on accurate, relevant and
current information
5.2 Review is based on comprehensive consultation with appropriate personnel on outcomes of
work plans and reliable feedback
5.3 Results of review are provided to concerned parties and formed as the basis for
adjustments/simplifications to be made to policies, processes and activities
5.4 Performance appraisal is conducted in accordance with organization rules and regulations
Performance appraisal is the formal system of periodic review and evaluation of an
individual job performance
It is a method of evaluating the behavior of workers of both quantitative and qualitative
nature
Performance appraisal may also defined as a structured formal interaction between
subordinate and supervisors
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The end!
Assignment
Answer the following questions clearly & neatly
1. Discuss on the concepts of general and specific objectives
2. List best example of work activities
3. How you breakdown large task into smaller tasks?
4. What is resource allocation? And show how can you allocate resource as per the
requirement of tasks/work
5. Identify the schedule of work activities
6. Give appropriate examples for work plan and work standard separately
7. What are the organizational policies and procedures applied in the workplace?
8. Explain the concepts of performance appraisal & how it helps for organizational work
9. Explain the process of performance appraisal in detail
Thank you!!
By :- Asferaw A.
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