This document contains an organization's objectives and key results (OKRs) for the quarter. The top-level objective is to be an out-of-the-box solution leader for the healthcare industry. Some of the key results include achieving 8,000 patient enrollments by quarter 2, maintaining over 97% retention of paying and freemium clients, obtaining a net promoter score of over 9 out of 10, and generating 10 new revenue opportunities per month. The OKRs also focus on goals for revenue growth, signing up new medical practices and providers, timely research, and measures of quality, satisfaction, and productivity.
This document contains an organization's objectives and key results (OKRs) for the quarter. The top-level objective is to be an out-of-the-box solution leader for the healthcare industry. Some of the key results include achieving 8,000 patient enrollments by quarter 2, maintaining over 97% retention of paying and freemium clients, obtaining a net promoter score of over 9 out of 10, and generating 10 new revenue opportunities per month. The OKRs also focus on goals for revenue growth, signing up new medical practices and providers, timely research, and measures of quality, satisfaction, and productivity.
This document contains an organization's objectives and key results (OKRs) for the quarter. The top-level objective is to be an out-of-the-box solution leader for the healthcare industry. Some of the key results include achieving 8,000 patient enrollments by quarter 2, maintaining over 97% retention of paying and freemium clients, obtaining a net promoter score of over 9 out of 10, and generating 10 new revenue opportunities per month. The OKRs also focus on goals for revenue growth, signing up new medical practices and providers, timely research, and measures of quality, satisfaction, and productivity.
Key Result Name Measured Patients enrollments by 8000 by Q2 Quarterly 100 % retention of Paying Clients Monthly 97% Retention of Fremium clients Monthly NPS SCORE (9.0+ out of 10) Monthly 20 NEW EMR/EHR'S / Per Month Monthly 10 Revenue Opportunities / Month Monrthly REVENUE GROWTH > 10% / QUARTER Quarterly For Non-DA Physician avg doc sign time < week Monthly For DA Physicians avg doc sign time < 2 days Monthly Churn of PGs and Paying Agencies - 100% Monthly TIMELYNESS IN THE RESEARCH TARGET > + 80% Quarterly CLINICIAN & RCM - Engineering team to be at 100% Monthly QUALITY SERVEY - QSS of 8+ out of 10 Monthly QUALITY SCORE OF ONBOARDING : +8 out of 10 Monthly EMPLOYEE SATISFACTION SCORE OF +70 Quarterly 4000 ENTITIES PER MONTH Monthly
Analysis of The Quality of Call Center Project Kartu Prakerja Services at Mitracomm Ekasarana To The Satisfaction of Participants Using Servqual and Importance-Performance Analysis (IPA) Methods
International Journal of Innovative Science and Research Technology