Business John Hughes & Jon Naunton PeBusiness Result Intermediate | Student’s Book John Hughes & Jon Naunton Interactive Workbook material by Alastair Lane OXFORD ‘UNIVERSITY PRESS| Introduction er | Working ite 3 | Leisure time | aaa Ay|Sewvices & sania systems convaniant see tnd alow bes eto... 5 | Customers Business travel ositliy venue, checkin et. ‘Securty at work safeguard agers, ‘prevent... fom. security breach, Teamwork and partnerships ‘ln feces, ile te. 8 Busine cl Socializing Introductons snc saying what you €o chaneng Socializing Welcoming visitors Explaining and ‘ekeng about Presenting and discussing plans Howto Interest How tostart and end phone cals How toerd a How to Howto sorta ‘on the phone How tomake and respond twottes Howto introduce and respond tonews Howto Presect simple and continuous Past simple and present perfect Present simple ‘and continuous ‘oe ture use Present perfect, sme and “ating about the ure = going wilt ‘and modal Activity Comridor conversatens ame ave sity Mawaire customer feedback case stay Imoroving ata security «© talk about your werk and, responsibilities ‘+ nvroduce yoursalt and others ' expcess interest in ccommrsations * tak about routine activities * tak about projects ‘update and delegate tase + start and end phone calls © talk about curent activities «tak about your werklite balane * tak about your lies and isle + exchange contact detais + end conversations polity * talk about past experiences * tak about services and systen * explain how something works + intyeduce information + make comparisons + tak about eustorer service * get information * make and change arrangement * start conversation on the phon * tate about the future ‘+ manage customer feedback ‘= tak about business travel = welcome vistors ‘> make and respond to offers 1 talk about work res anc ‘= tak about secunty inthe + caplain and ask about changes + introduce ard respond to news. * talk about chenge and ‘consequences at work «= tatk about working in tear, ‘present and discuss plans + enceurage people «= talk about your future goals10 | Failties (50-65) 1 [Decisions fen 12 | Innovation | a7] 13 | Breakdown (7e-23) 14 | Processes 15 | Performance 5 16 | Success eed ord enc) es Practicaly, eer er Loris ad ‘Exchaneng How toleave —Reperted sinplychans ifomatien ——avolcerat speech ions Phcrgand — mertage Teste b/oditenaeg woe Sock ot Describing nace Mtings How link Nouns and chek tains ide quatiens weleqdoped, suggestions nd Camped ec, recommendations fares + sepeties Decision-making Mastings Howtos Frstand put frverd aa dea, Patpatngina pesuasve second oid confontaton discussion cenationas Inrovaton andrew Presenting Howto. —=—_—Superiate ‘ideas Giving a formal respond forms come up wih peseiaton ‘oat ‘once. Botoboe questions and a comments Aresidoars ond Excharging Howto chic Adin and faults ‘seman carers (econ let someone down, Discussing understands — fog and enough ineompatti—proiens tmelabe, et Process Sects Howtoit Pasi fre basic procedure, Pranning future someone's: ft cal having contac stierton do. Personal qsites Mastin Howto ve Pastcentnuous anbuciac, Aopeasing ——eaack=— att Geontin —petenencaned perfect cmon sngotletics FactSding ond Meetines Howto Contrasting achioremest ——Repertingback emmeriee —_lanennee 2 sigttcart freaks 2 rol tarp ee. Practice files [102-133] Information files [135-146] Irregular verb list [134] | Audio scripts case study Solving » logistics problem Activity The decision amo Case study Menaging @ breakdown in| Case study ving svecesetu presentation eee talk about logistics and supply chains place and handle orders leave avoicerall message report problems or disagreements. daseribe your place of work ‘ako suggestions and recommendations lnk eas talk about decision-making ate ina discussion talk about future possoities talk about innovative ios {888 formal presentation respond to cifficlt questions ‘and comments talk about extremes talk about breskdowns and faut iscuss problems and offer advice ‘check someone understands ‘advise and recommend talk about processes rake and charge future plans ‘get someone's attention ‘describe processes talk about personal qualities apprise performance and set objectives sire feedback tall a story talk about past events ‘tak about achievements report back on and evaluate research eeneraize se contrasting language $3u79]U09Introduction Vielcome to Rusiness Result Intermedite. In this book youl find: 16 units | Practice filo | Information files | Audio ecripts | Interactive Workbook on CD-ROM | ‘We hope you find this introduction useful, and that you enjoy using the course. What's in a unit? Starting point ‘+ an introduction tothe unit topic * discussion questions Working with words «reading and stern based on themes from business and the world of work '« important new words and phrases that you can use immediately, in your work «practise the new vocabulary in a realistic inal activity Business communication skills ‘= presents key expressions for exchanging information, ‘autending meetings, presenting information, and socializing «helps you express yourself more clearly in real work situations + lets you chocee which phrazee to use from the Kay expressions Ist in every unit Practically speaking « teaches rally useful everyday phraaes for smal tall telephoning and short conversations «helps you sound moce natural when you speak English Language at work + reviews key grammar from Business communication skills ‘¢ helps you communicate more accurately in real work situations « Tets you check your knowledge of grammar and practise it in the classroom * ifyounced more explanation, refer to the language reference section in the Practice fle Case study / Activity + each unt ends with an authentic case study or activity '* find out about situations related to the unit topic that affect real companies and organizations + tke part in longer workrelated acivty with Its of ‘Opportunities to practise the language ram tne unit Fast-track option time om your cource is lied, Business Reeulthes a unique fast-track option to use in class, For each unit, combine the Business communication skits section and the Cate study or Activity. ‘This creates a practical, highly communicetive shorter course, enabling you to get the maximam beneft from your Business English studies - fest What's in the Practice file? ‘The Practice file is like a mini-workbook in the back of the Student's ‘Book Tt alows youto thik about and practise important words, expressions, and grammar. It has written exercises on the key_ language from each unit, plus a language reference section with more detailed grammar explanations Use the Fracie file «in class to check your understanding + after class for extra practice. Follow the links to the Practice file in each unit 9 For more information and exercises, go to Practice file 3 on page 107 What's the Interactive Workbook on CD-ROM? Everyone's needs ere different when it comes to using English. at work The interactive Workbook gives you practical tols to use immediately in your work by helping you to practise the language and skils from the Sudent’s Book, end make them personel to ‘you and your ovm work situation. It also helps you review and test your own progress. Exercises and Tests «+ review and practise key language with interactive exercises «check your progress with unit tests, Glossary «check the meaning of around 600 words and phrases '* personalize the vocabulary to your needs Phrasebank «listen toall the key expressions from the Student’s Book « learn phrases for excharging information, meetings, presenting. socializing, telephoning, and travel * create your own personal phrasebook to match your needs at work Email + Yearn useful phrases for writing the mest common work-retated emails + cory model emails to your out-bor, or create your own Listen again « listen again to the Student's Book eudio recordings, or download to your MP3 player ‘Wherever you see this link, t means you can access extra ‘material on the interactive Workbook. © Wineraciive Workbook »