KAHRAR II MAK sss, Casilla! Lo p25 cata Cee tect ier Copan better living gy asit__w Supply Disconnection for Rented - Existing Building What is Supply Disconnection? ‘Supply Disconnection is a basic service provided by KAHRAMAA, to stop electricity and water supplies and to disconnect ‘customers from KAHRAMAA grid legally. Easy steps required to get disconnected, Steps to Complete The Supply Disconnection Procedures: 1- Get the Electricity Number. 2- Get the Electricity/Water Service Application from KAHRAMAA website: www.km.com.qa or from the nearest Customer Services Center (Except City Center). 3- Fill in the Form, attach the required documents (as indicated below), and submit all together at the nearest Customer Services Center (Except City Center) before 48 hours, at least, of the required date. 4- customer will be requested to pay the outstanding balance. 5- Upon receiving payment, customer will be disconnected from the KAHRAMAA electricity and water grids. N.B. Customers are advised to keep the Clearance Certificate as a proof of Supply Disconnection. Requirements: 1- Forms: complete the Electricity/Water Service Application Form. 2- Attachments: For Residential For Commercial/Industry a. Copy of commercial registration (Est. 1D) B cectiety number . The Form should be signed by an authorized person and cc. Authorization letter (In case the tenant/owner is not sealed by official stamp. Senet sener lo d. Electricity number, submitting the Form in person). . Authorization letter (In case the owner is not submitting the Form in person). ‘Note: For further details visit www.km.com.ga, and/or visit the nearest Customer Services Center, and/or send an ‘email to: customercare@km.com.qa. For emergency and more information contact KAHRAMAA Call Center 991 (toll free). To report an incident/complaint visit Help Center at KAHRAMAA website: http://www. km.com.qa/en/customer/Pages/HelpDesk.aspx www.km.com.qa