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    This document contains a list of references used in a publication or research paper. It includes 8 sources ranging from books on developmental psychology, marketing management, and turning obstacles into opportunities to a thesis on the relationship between emotional quotient, sales style, and work performance in insurance salespeople. The references are listed alphabetically by author's last name and include publication details such as publisher, city, and year.

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    This document contains a list of references used in a publication or research paper. It includes 8 sources ranging from books on developmental psychology, marketing management, and turning obstacles into opportunities to a thesis on the relationship between emotional quotient, sales style, and work performance in insurance salespeople. The references are listed alphabetically by author's last name and include publication details such as publisher, city, and year.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    5 views1 page

    Fifth Edition. New Delhi: Tata Mc. Graw Hill

    Uploaded by

    Belanja Beli
    This document contains a list of references used in a publication or research paper. It includes 8 sources ranging from books on developmental psychology, marketing management, and turning obstacles into opportunities to a thesis on the relationship between emotional quotient, sales style, and work performance in insurance salespeople. The references are listed alphabetically by author's last name and include publication details such as publisher, city, and year.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    DAFTAR PUSTAKA

    Hurlock, Elizabeth B. 1981. Developmental Psychology Life Span Approach.


    Fifth Edition. New Delhi : Tata Mc. Graw Hill.

    Jenty. 2001. Hubungan antara Emotional Quotient, Gaya Menjual dan Hasil
    Kerja Pada Salesman Asuransi di PT “X” Bandung. Skripsi. Bandung :
    Program Sarjana Fakultas Psikologi Universitas Kristen Maranatha
    Bandung.

    Kiyosaki, Robert T. 2003. The Business School. Jakarta : PT. Gramedia Pustaka
    Utama.

    Kotler, Philip. 1997. Marketing Management, 9th Edition. New Delhi : Prentice
    Hall of India Privated United.

    Sitepu, Nirwana SK. 1995. Statistika. Unit Pelayanan Statistika Jurusan Statistik,
    FMIPA Universitas Padjajaran Bandung.

    Stoltz, Paul. G. 1997. Adversity Quotient : Turning Obstacles Into Opportunities.


    Jakarta : PT. Gramedia Widiasarana Indonesia.

    Stoltz, Paul G. 2000. Adversity Quotient : Turning Obstacles Into Opportunities.


    Jakarta : PT. Gramedia Widiasarana Indonesia.

    Stoltz, Paul G. 2002. Adversity Quotient @ Work. Batam Center : Interaksara.

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