Operator Guide

OPERATOR’S GUIDE
NET-D00730-02
Pre l imi naries
Preliminaries
Copyright statement
No part of this publication may be reproduced in any form or by
any means or used to make any derivative, such as translation,
transformation, or adaptation, without permission from Plasmon
PLC.
Trademarks
Archive Server is a trademark of Plasmon PLC.
Other names and/or trademarks belong to their respective
proprietors.
Limited warranty
Plasmon PLC makes no representation or warranties with respect
to the contents or use of this user’s guide, and specifically
disclaims any express or implied warranties of merchantability or
fitness for any particular purpose. Further, Plasmon PLC reserves
the right to make revisions on this documentation without
obligation to notify any person or entity of such changes.
Changes
The material in this user manual is for information only, and is
subject to change without notice.
Plasmon PLC reserves the right to make changes in the product
design and installation software without reservation and without
notification to its users.
Additional information may be obtained from your supplier, or
from the addresses on the next page.
Safety
This product contains a lithium battery. Please note the following:
• Danger of explosion if battery is incorrectly replaced.
• Replace with only the same or equivalent type recommended
by the manufacturer.
• Dispose of batteries according to the manufacturer’s
instructions.
ii A r c h i v e Ser ver Op er at o r ’s Gu id e – NET- D00730-02

Pr e lim in a rie s
FCC note
This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to part 15 of the FCC
rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in
a commercial environment. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used
in accordance with the instructions in this manual, may cause
harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause
harmful interference in which case the user will be required to
correct the interference at their own expense.
Changes or modifications not expressly approved by Plasmon
could void the user’s authority to operate equipment.
All SCSI and Network cables connected to and used on this
equipment should be shielded.
Contact details (UK)

Plasmon PLC
Whiting Way
Melbourn
Near Royston
Hertfordshire SG8 6EN
England
email sales@plasmon.co.uk
web www.plasmon.co.uk
Tele +44 (0) 1763 261 516
Fax +44 (0) 1763 262 575
A rc h i v e S e r v e r O p e r at o r ’s Gu id e – NET- D0 0 7 3 0 - 0 2 iii
P re li m i naries
Overview of this guide

This guide explains how to perform day-to-day tasks (such as
exporting bad disks) on Plasmon jukeboxes supplied as part of a
Archive Server system. You do this by issuing commands from the
front panel controls of an attached jukebox.
The guide assumes that the complete Archive Server system has
already been installed and configured, and is up and running.
The guide contains the following chapters:
• Introduction on page 1 – General instructions on using the
front panel keypad.
• Operator Mode Commands on page 11 – Detailed instructions
on performing each operator task using the front panel
keypad.
No special access privileges are required to perform the
operations described in this guide.
The Administrator’s Guide describes the advanced system options
available to those with sufficient access privileges, as well as
giving installation and setup instructions.
This guide only deals with operations available via a Plasmon
jukebox. Please see the other documentation that came with your
Archive Server system for information on the server machine
itself.
iv A r c h i v e Ser ver Op er at o r ’s Gu id e – NET- D00730-02

Table of
Contents
T abl e of Co ntents
1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
The ‘active’ jukebox 2
Inserting and removing media . . . . . . . . . . . . . . . . . . . .3
Using the front door 3
Using the IEE (Mailslot) 4
Operational modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Idle mode 5
Operator mode 6
Config mode 6
Admin mode 6
Using the keypad and LCD panel . . . . . . . . . . . . . . . . . .7
Conventions used in this guide 8
Performing an operation 9
Cancelling an operation 10
2 Operator Mode Commands . . . . . . . . . . . . . 11

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Displaying the number of unused disks . . . . . . . . . . . .13
Displaying the number of bad disks . . . . . . . . . . . . . . .14
Exporting bad disks . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
D-series jukeboxes 15
Enterprise D-series jukeboxes 17
G and M-series jukeboxes 19
Exporting bad disks for repair . . . . . . . . . . . . . . . . . . . .20
M, D and G-series jukeboxes 20
Enterprise D-series jukeboxes 22
Disk IDs and labels 24
Entering Admin mode . . . . . . . . . . . . . . . . . . . . . . . . . .25
Entering Config mode . . . . . . . . . . . . . . . . . . . . . . . . . .26
Emailing a status report . . . . . . . . . . . . . . . . . . . . . . . . .27
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
vi A r c h i v e Ser ver Op er at o r ’s Gu id e – NET- D00730-02

Chapter 1
Int r odu cti o n
C hap ter 1 – Int r oduct ion
Overview
You’ll find the following information in this chapter:
• Instructions on inserting and removing media from a jukebox.
• Introduction the the front panel controls found on Plasmon
M, D, G and Enterprise D-series jukeboxes.
• Basic instructions on using the keypad buttons to control the
Archive Server.
• An overview of the four operational modes available.
Note: The rest of this guide is concerned only with Operator

mode – other modes are described in the Administrator’s Guide.
The ‘active’ jukebox

If your system has two or more jukeboxes attached to a single
Archive Server, you can only control the Archive Server from one
of the attached jukeboxes at any time – this becomes the active
jukebox until you return it to Idle mode. The front panels of all
other attached jukeboxes are locked in Idle mode for the
duration of that session. This removes the possibility of the
Archive Server receiving two or more conflicting commands at the
same time.
2 A r c h i v e Ser ver Op er at o r ’s Gu id e – NET- D00730-02

I ns er t i ng and r em o v i n g me d i a
Inserting and removing media

There are two ways to insert or remove media from a Plasmon
jukebox:
• Via the front door – D-series, magazines only
• Via the IEE (Mailslot).
Using the front door

This allows you to remove or insert entire magazines from D and
Enterprise D-series jukeboxes.
D-series
For everyday operations, the front door is opened via the keypad.
If you want to export all bad disks, for example, the front door
will open automatically. A message on the LCD panel will tell you
when to close the door.
Enterprise D-series
On Enterprise D-series jukeboxes, access to media is inside the
unit’s main front door, via an internal IEE door.
internal IEE door
You must open and close the main front door manually, but the
internal IEE door can only be opened by a keypad command (see
Opening the door or Mailslot on page 62).
A rc h i v e S e r v e r O p e r a t o r ’s Gu id e – NET- D0 0 7 3 0 - 0 2 3
C hap ter 1 – Int r oduct ion
Using the IEE (Mailslot)

Plasmon jukeboxes are equipped with an Import-Export Element
(IEE), also known as a Mailslot. We use the two terms
interchangeably throughout this guide.
This allows you to insert or remove a single disk (CD or DVD) or
MO cartridge. Again, opening and closing the Mailslot is
controlled via the keypad (except for the D-series, which you must
close manually).
• M-series – The Mailslot is on top of the unit.
• D and G-series – The Mailslot is below the keypad/LCD panel:
Mailslot NAS Archive Server

********************
PLASMON
42 UNUSED DISKS
PLASMON ONLINE
42 UNUSED DISKS
ACTIVE
Figure 1-1. Mailslot (D and G-series)

O per a ti o n a l mo d e s
Operational modes
Idle mode
When the jukebox is not being used to control the Archive Server,
the LCD panel displays the following text:
PLASMON
42 UNUSED DISKS
Figure 1-2. Idle mode display: D and M-series jukeboxes
NAS Archive Server

********************
PLASMON
42 UNUSED DISKS
Figure 1-3. Idle mode display: G and Enterprise D-series jukebox

The bottom line changes periodically to show the following
(where the hash characters # are replaced by real numbers):
– #### UNUSED DISKS – This is the number of
unformatted disk sisdes available to store data on.
– ### BAD DISKS – This is the number of disk sides that
have failed and been replaced automatically by the
system. These disks are waiting to be removed.
– ### NEED REPAIR – This is the number of disks that
have failed and that the system has been unable to
automatically replace. These disks are waiting to be
exported and sent off to have the data recovered.
– NAS Archive Server – This is the product name.
– DATA CACHE ##% FREE or
DATA CACHE IS EMPTY – Mirrored Disk Cache Usage.
This displays the free space remaining on the mirrored
disks used to cache data before it is written to permanent
optical storage. Usage is displayed as percentage free.
A rc h i v e S e r v e r O p e r a t o r ’s Gu id e – NET- D0 0 7 3 0 - 0 2 5
Ch ap ter 1 – Int r oduct io n
Operator mode
This is the mode you’ll use as an operator. It allows you to
perform everyday tasks on the Archive Server, such as checking
the number of empty disks or exporting corrupt (bad) disks. See
Operator Mode Commands on page 11 for details.
Config mode
This mode is only available to administrators. It allows them to set
up various operational parameters, such as the IP address of the
Archive Server. See the Administrator’s Guide.
Admin mode
This mode is only available to administrators. It allows them to
perform administrative tasks such as controlling migration,
rebuilding the database and stopping and starting the Archive
Server. See the Administrator’s Guide.

Us i ng t he key pad an d L C D p a n e l
Using the keypad and LCD panel

This section gives you a basic introduction to using the keypad
buttons to access the menus in Operator mode. Please see
Operator Mode Commands for detailed instructions on individual
menu items.
You configure and manage your Archive Server using the jukebox
4-button keypad and LCD panel:
PLASMON ONLINE
42 UNUSED DISKS
ACTIVE
Figure 1-4. D-series jukebox front panel
NAS Archive Server

********************
PLASMON
42 UNUSED DISKS
Figure 1-5. G and Enterprise D-series jukebox front panel
POWER ACTIVE PLASMON

42 UNUSED DISKS
Figure 1-6. M-series jukebox front panel

The G and Enterprise D-series LCD panels can display two extra
lines of text, but in this release of the Archive Server these extra
lines only display the product name.
A rc h i v e S e r v e r O p e r at o r ’s Gu id e – NET- D0 0 7 3 0 - 0 2 7
Conventions used in this guide

The buttons do not have text printed on them. Instead, the LCD
panel shows the function of each button under different menu
options. For example, in the Show Empty Disks menu, the
lefthand key in the figure below is called Sel (short for Select):
1.1 SHOW UNUSED DISKS ONLINE

Sel Prv Nxt Esc
ACTIVE
Sel
Figure 1-7. Keypad buttons explained

If an operation requires you to press this key, the guide will say:
1 Press Sel .
In general, the LCD panel shows the keys as having the following
names:
• Sel – Allows you to select a menu option or
confirm a new (or existing) value.
• Prv and Nxt – Use to cycle through menu
options and parameters, and enter new parameter values.
• Esc – Exits from the current menu or option.
This either takes you back up a level, if you are at a main
menu item, or cancels any changes currently making and
returns you to the current menu.
Sometimes, the LCD panel will only give two options:
Accept Cancel
• Pressing either of the two lefthand keys means

Accept.
• Pressing either of the two righthand keys means
Cancel.
Sometimes there is only one option (CONTINUE) – press any key
to continue.

Us i ng t he key pad an d L C D p a n e l
Performing an operation
1 To start a menu session and put the jukebox into Operator
mode, press any key on the keypad.
This puts the jukebox into Operator mode:
1.1 SHOW UNUSED DISKS

Sel Prv Nxt Esc
2 Once you’re in Operator mode, keep pressing Nxt or

Prv to to cycle through the level-1 menus.
3 Once the LCD shows your chosen menu item, press
Sel .
4 What you do next depends on how the particular menu
behaves:
– In most cases, just press Sel to activate
your menu choice.
– Some menus allow you to scroll through a list of options.
For example, in the Export Disk For Repair menu you can
press Prv and Nxt to scroll
through the list of available disk IDs.
Press Sel when your chosen option is
displayed.
– In special cases (to access the Config and Admin mode
commands) you’ll need to use the keys to enter a six-
character passcode. This is explained in the
Administrator’s Guide.
5 Once your option has taken effect, you can:
– Press Prv or Nxt to go
straight to another top-level menu item
– Press Esc repeatedly to put the jukebox
back into Idle mode (the LCD goes automatically back
into Idle mode after no keys have been pressed for about
one minute).
Cancelling an operation
You can cancel most operations at any time before pressing Sel
to activate them:
1 Press Esc to go back to the menu and start
over.
2 Press Esc repeatedly, or don’t press any keys
for more than a minute, to return to Idle mode.

Chapter 2
Ope r a t or M o d e
C om m a n d s
Ch ap ter 2 – Oper a t or Mode Com m ands
Overview
This chapter explains all the tasks you can perform in Operator
mode via the keypad. The operations are as follows
• Showing the number of empty disks – see page 13.
• Showing the number of bad disks – see page 14.
• Removing bad disks from a jukebox – see page 15.
• Exporting bad disks for repair – see page 20.
• Entering Admin mode – see page 25.
• Entering Config mode – see page 26.
• Emailing status reports to a designated administrator – see
page 27.
Note: Admin mode and Config mode are only available to

suitably-privileged administrators.

Di s pl ay i ng t he num ber of u n u se d d i sk s
Displaying the number of unused disks

To display the total number of unused disks in all jukeboxes
attached to the Archive Server:
1 From Idle mode, press any key on the keypad to enter
Operator mode.
1.1 SHOW UNUSED DISKS

Sel Prv Nxt Esc
2 Press Sel .
The number of disk sides will be displayed. For example, if
there were 80 unused disks, the display would show.
80 UNUSED DISKS
Continue
If Manager (the jukebox control subsystem) is not running,

the LCD panel will show the number of unused disks that
were available at the last point at which Manager was
running.
3 Press any key to continue.
The display will return to 1.1 SHOW UNUSED DISKS. If no keys
are pressed for one minute, the jukebox will then return to
Idle mode.
Displaying the number of bad disks

Over time, for whatever reason, a few disks may become
unreadable. This is to be expected with any media. To display the
total number of bad disks in all the jukeboxes attached to a
Archive Server:
Operator mode.
2 Press Nxt until 1.2 SHOW BAD DISKS is
displayed.
1.2 SHOW BAD DISKS

Sel Prv Nxt Esc
3 Press Sel . The number of bad disks will be

displayed, right-aligned:
2 BAD DISKS
Continue
4 Press any key to continue.

The jukebox will return to Idle mode.

Ex por ti n g b a d d i sk s
Exporting bad disks

Over time, for whatever reason, disks can become unreadable.
This is to be expected with any media. The number of bad disks
waiting to be removed is shown periodically in Idle mode display.
You can remove these bad disks from a jukebox as follows:
D-series jukeboxes
Note: This option is only available if there are sufficient bad disks
in any one D-series jukebox to fill a magazine.

Operator mode.
2 Press Nxt until 1.3 EXPORT BAD DISKS is
displayed.
1.3 EXPORT BAD DISKS

Sel Prv Nxt Esc
3 Press Sel .
You’ll be prompted to confirm:
EXPORT ALL BAD DISKS

Accept Cancel
4 Press Accept . The garbage collector moves bad

disks so as to fill up as many magazines as it can.
While this is happening, the LCD panel displays the following:
MOVING DISKS
20 DISKS REMAIN
When complete, the LCD panel shows the following:
REMOVE LOWEST MAG

FROM JUKEBOX
The beeper will sound and the door will open.
5 Remove the lowest magazine (D-120) or the bottom left

magazine (D-240):
D120 D240
highest highest
lowest lowest
6 Close the door.
If more than one magazine needs to be removed, the beeper
will sound again and the door will open again.
7 If necessary, repeat steps 4 and 5 until no more magazines
need to be removed.
8 Once you have correctly removed all the bad magazines, close
the door. The display will return to 1.3 EXPORT BAD DISKS.
If you remove the wrong magazine

If you accidentally remove the wrong magazine:
• A warning tone will sound.
• The door of the appropriate jukebox will be opened.
• The active jukebox will show the following:
REMOVE LOWEST MAG

FROM JUKEBOX
1 Replace the magazine you removed in error.

2 Remove the correct magazine and close the door.
If you leave the door open

If you leave the door open for more than a minute, the active
jukebox will sound a warning tone and the LCD panel will show:
PLEASE CLOSE DOOR

OF JUKEBOX
This warning will repeat once a minute until you close the door.

Enterprise D-series jukeboxes
Note: This option is only available if there are sufficient bad disks
in any one Enterprise D-series jukebox to fill a magazine.
With an Enterprise D-series jukebox, the Mailslot is actually

accessed via a door that is inside the main front door of the
jukebox. This internal IEE door can only be opened using keypad
commands.
The process for exporting bad disks is essentially the same as for a
D-series, except that you must manually open the main front door
before using the 1.3 EXPORT BAD DISKS command.
main front door (open)
internal IEE door
1 Open the main front door of the jukebox slightly.

Operator mode.
displayed.

Sel Prv Nxt Esc
4 Press Sel .

Accept Cancel

MOVING DISKS
20 DISKS REMAIN
REMOVE LOWEST MAG

FROM JUKEBOX
The beeper will sound and the internal IEE door will open.
An LED will indicate which magazine to remove.
6 Remove the indicated magazine.
7 Close the internal IEE door.
will sound again and the internal IEE door will open again.
8 If necessary, repeat until no more magazines need to be
removed.
the internal IEE door. The display will return to
1.3 EXPORT BAD DISKS.
10 Close the main front door of the jukebox.

G and M-series jukeboxes
Note: This option is only available if there are any bad disks in a
G or M-series jukebox.

Operator mode.
displayed.

Sel Prv Nxt Esc
3 Press Sel .

Accept Cancel
4 Press Accept .
The LCD panel shows the following:
PLEASE REMOVE DISKS

FROM JUKEBOX
5 Remove the first bad disk from the IEE (Mailslot) when it
opens.
6 Close the IEE manually (M-series) or press any key to close it
(G-series).
7 Repeat steps 4 and 5 if there are more bad disks to remove.
Once you have correctly removed all the bad disks, the display
will return to 1.3 EXPORT BAD DISKS.
Exporting bad disks for repair

This option allows you to remove a single disk from a jukebox IEE
(Mailslot) for disk recovery. The number of bad disks waiting to
be repaired is shown periodically in Idle mode display.
Note: This option is not available if there are no bad disks that
need repairing.
Only disks that need to be repaired will be available to export.

These are disks which have become bad, and for which there is no
replacement inside the jukebox. For example, if only one copy of
a disk exists, and it fails, it must be sent off for repair to recover
the data. If two copies of a disk exist, and one fails, the failed disk
will not be available to send for repair, because a working
replacement already exists in the system.
M, D and G-series jukeboxes

To export a single bad disk from an M, D or G-series jukebox:
Operator mode.
2 Press Nxt until 1.4 EXPORT TO REPAIR is
displayed:
1.4 EXPORT TO REPAIR

Sel Prv Nxt Esc
3 Press Sel . The LCD panel displays:
20020512111200-0002
Sel Prv Nxt Esc
See Disk IDs and labels on page 24. If the disk has not been
scanned into Manager’s database, the LCD will show
UNKNOWN.

Ex por t i ng bad di s k s fo r re p a i r
4 If you want to export a different disk, scroll through the list of

bad disks using Prv and Nxt . If you reach the
beginning or end of the list, the LCD panel will remove the
Nxt or Prv option as appropriate.
When you remove disks, they disappear from the list of
available disks. If the last disk is removed, the next-to-last disk
will still have Nxt available on the selection line, but pressing
it will have no effect. The same is true for removing the first
disk in the list.
(Pressing Esc will return to
1.4 EXPORT TO REPAIR without exporting any disks.)
5 To export the currently displayed disk, press
Sel .
The LCD panel on the active jukebox will show:
PLEASE REMOVE DISK

FROM JUKEBOX
6 Remove the disk from the IEE (Mailslot). If magazines with

trays are used, the empty magazine will be returned to the
magazine from which it came.
If you export the last disk in the bad disk file, the LCD panel
will return to 1.4 EXPORT TO REPAIR.
7 Once you have removed a bad disk from a jukebox, you may
need to close the IEE (Mailslot).
– G-series jukeboxes – press any key to close the IEE
immediately after the export is complete (otherwise the
IEE will close automatically after about a minute).
– D- and M-series – Simply push the tray gently back into
the open Mailslot (a gentle nudge is usually sufficient)
then press any key to clear the PLEASE REMOVE…
message.
Enterprise D-series jukeboxes

The process for exporting bad disks is essentially the same as for a
D-series, except that you must manually open the main front door
before using the 1.4 EXPORT TO REPAIR command (in order to be
able to access the internal IEE door), and close it manually after
exporting the disks. See page 17 for a diagram showing the
location of the internal IEE door.
Disks are exported in magazines that can hold up to ten disks.
Even if you only export one disk, you’ll still need to remove a
whole magazine.
To export a single bad disk from an Enterprise D-series jukebox:
1 Open the main front door of the jukebox slightly.
Operator mode.
3 Press Nxt until 1.4 EXPORT TO REPAIR is
displayed:
1.4 EXPORT TO REPAIR

Sel Prv Nxt Esc
4 Press Sel .

Accept Cancel

MOVING DISKS
20 DISKS REMAIN
REMOVE LOWEST MAG

FROM JUKEBOX
The beeper will sound and the internal IEE door will open.
An LED will indicate which magazine to remove.

Ex por t i ng bad di s k s fo r re p a i r
6 Remove the indicated magazine.

7 Close the internal IEE door.
will sound again and the internal IEE door will open again.
8 If necessary, repeat until no more magazines need to be
removed.
the internal IEE door. The display will return to
1.4 EXPORT TO REPAIR.
10 Close the main front door of the jukebox.
Disk IDs and labels

Some of the menus in this section display disk IDs and labels. It
will help if you know how these are formed:
Disk labels are of the form timestamp-ID:
YYYYMMDDHHmmSS-XXXX
Where:
YYYY is a four-figure year
MM is a two-figure month
DD is a two-figure day of month
HH is a twenty four hour day (two-figure day)
mm is minutes (two figures)
SS is seconds (two figures)
XXXX is a four-figure unique identifier (counts from 1 in hex)
Media with the same timestamp are copies of each other, so
20020512111200-0002 is a mirror of 20020512111200-0001.

Ent er i ng A d mi n mo d e
Entering Admin mode
Note: This mode is only available to suitably-privileged

administrators. It allows them to configure various operational
parameters, such as IP address.
Please see the Administrator’s Guide for more information.
Entering Config mode
Note: This mode is only available to suitably-privileged

administrators. It allows them to perform administrative tasks
such as controlling migration, rebuilding the database and
stopping and starting the server.
Please see the Administrator’s Guide for more information.

Em ai l i ng a sta tu s re p o rt
Emailing a status report

You can email a status report to the system administrator, if the
Archive Server has been configured to do this.
Operator mode.
2 Press Prv until 1.7 EMAIL STATUS is displayed:
1.7 EMAIL STATUS

Sel Prv Nxt Esc
CONFIRM?
Accept Cancel
3 Press Accept to send the status report.

If the message is sent, the LCD will display:
STATUS REPORT SENT

Continue
If the message is not sent, the LCD will display:
STATUS REPORT FAILED

Continue
This could indicate a configuration error.

4 Press any key within a minute to return to
1.7 EMAIL STATUS (it defaults back to this automatically).
The report contains the following information:
• Number of empty (unformatted) disks
• Number of bad disks
• Size, free space and percentage used on the mirrored cache
partition, the system partition holding the Manager database,
and the partition used to hold the log files
• Jukeboxes currently attached, and what drives are associated
with them, with the current state of those drives (in use, not
in use, or disabled).

Index
I nde x
A E M
active jukebox 2 email mailslot 3, 17, 18, 22
status report 27
Enterprise D-series jukebox
B exporting bad disks 17
Esc button (front panel) 8
O
export bad disks 15–19
bad disks export to repair 20 Operator mode 12–27
displaying 14
exporting 15–19
exporting for repair 20
G R
report contents 27
D G, Enterprise D and M-series
jukebox
exporting bad disks 19
data cache 5
disk recovery 20
S
display empty disks 13
D-series jukebox I Sel button (front panel) 8
exporting bad disks 15 status report 27
IEE 3, 17, 18, 22
internal IEE door 3, 17, 18, 22
U
unused disks 13

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OPERATOR’S GUIDE

ii A r c h i v e Ser ver Op er at o r ’s Gu id e – NET- D00730-02

Contact details (UK)

Overview of this guide

iv A r c h i v e Ser ver Op er at o r ’s Gu id e – NET- D00730-02

2 Operator Mode Commands . . . . . . . . . . . . . 11

vi A r c h i v e Ser ver Op er at o r ’s Gu id e – NET- D00730-02

Note: The rest of this guide is concerned only with Operator

The ‘active’ jukebox

2 A r c h i v e Ser ver Op er at o r ’s Gu id e – NET- D00730-02

Inserting and removing media

Using the front door

Using the IEE (Mailslot)

Mailslot NAS Archive Server

Figure 1-1. Mailslot (D and G-series)

4 A r c h i v e Ser ver Op er at o r ’s Gu id e – NET- D00730-02

Figure 1-2. Idle mode display: D and M-series jukeboxes

NAS Archive Server

Figure 1-3. Idle mode display: G and Enterprise D-series jukebox

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Using the keypad and LCD panel

Figure 1-4. D-series jukebox front panel

NAS Archive Server

Figure 1-5. G and Enterprise D-series jukebox front panel

POWER ACTIVE PLASMON

Figure 1-6. M-series jukebox front panel

Conventions used in this guide

1.1 SHOW UNUSED DISKS ONLINE

Figure 1-7. Keypad buttons explained

• Pressing either of the two lefthand keys means

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1.1 SHOW UNUSED DISKS

2 Once you’re in Operator mode, keep pressing Nxt or

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Note: Admin mode and Config mode are only available to

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Displaying the number of unused disks

1.1 SHOW UNUSED DISKS

If Manager (the jukebox control subsystem) is not running,

Displaying the number of bad disks

1.2 SHOW BAD DISKS

3 Press Sel . The number of bad disks will be

4 Press any key to continue.

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Exporting bad disks

1 From Idle mode, press any key on the keypad to enter

1.3 EXPORT BAD DISKS

EXPORT ALL BAD DISKS

4 Press Accept . The garbage collector moves bad

When complete, the LCD panel shows the following:

REMOVE LOWEST MAG

The beeper will sound and the door will open.

5 Remove the lowest magazine (D-120) or the bottom left

If you remove the wrong magazine

REMOVE LOWEST MAG

1 Replace the magazine you removed in error.

If you leave the door open

PLEASE CLOSE DOOR

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Enterprise D-series jukeboxes

With an Enterprise D-series jukebox, the Mailslot is actually

internal IEE door

1 Open the main front door of the jukebox slightly.