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Archives of Scientific Psychology 2018, 6, 169 –177 © 2018 The Author(s)

DOI: http://dx.doi.org/10.1037/arc0000054 2169-3269

Archives of Scientific Psychology


www.apa.org/pubs/journals/arc

SPECIAL SECTION: HETERODOX ISSUES IN PSYCHOLOGY

Action Research in Social Psychology


Andrew F. Simon
Seton Hall University

David Wilder
Rutgers, The State University of New Jersey

A B S T R A C T

Action research is a heterodox idea in social psychology despite the fact that it was advocated and practiced by founders
of modern social psychology. We examine how and why action research and social psychology diverged over the ensuing
years. We trace the trajectory of social psychology following World War II with a focus on the crisis of the 1970s that
challenged fundamental assumptions of the discipline. The evolution of action research is also addressed with a focus on
its view of how knowledge emerges. A central theme is social psychology’s consistent identification as a positivist science,
whereas modern-day action research is more aligned with the tenets of postmodernism. Recommendations are provided for
moving toward greater awareness of what each can contribute to the other while recognizing their fundamental differences.

S C I E N T I F I C A B S T R A C T

This paper addresses the connection between action research and social psychology. Action research is a means of
conducting research that focuses on solving a problem. Action researchers partner with those working in settings, such as
organizations or schools, so that, together, they can better understand how people are interacting and identify means for
improvement. Social psychologists also study issues related to how people interact but they do not focus on solving
problems. Rather, they conduct experiments as a way of identifying general principles of human behavior. In the 1940s,
action researchers and social psychologists saw their efforts as complementary. Since that time, the two have separated to
the point that, today, there is little-to-no overlap in their work. In this paper, we discuss (a) how this separation has
occurred, (b) why reconnecting the two would serve the general understanding of social behavior, and (c) how this
reconnection can occur.

Keywords: action research, social psychology, history, experimentation

For mainstream social psychology today, action research is a hetero- research was considered normal methodology alongside laboratory and
dox idea even though action research was part of the formative years of field experimentation (Hovland, 1951; Lewin, 1946). Over succeeding
American social psychology during the 1940s. At that time, action decades, action research in social psychology all but disappeared. In this

This article was published November 15, 2018.


Andrew F. Simon, Department of Psychology, Seton Hall University; David Wilder, Department of Psychology, Rutgers, The State University of New Jersey.
This article is part of the special section “Heterodox Issues in Psychology.” The guest editor for this section is Scott O. Lilienfeld.
This work is licensed under a Creative Commons Attribution 3.0 Unported License (http://creativecommons.org/licenses/by/3.0/), which allows anyone to
download, reuse, reprint, modify, distribute, and/or copy this content, so long as the original authors and source are cited and the article’s integrity is maintained.
Copyright for this article is retained by the author(s). Author(s) grant(s) the American Psychological Association a license to publish the article and identify itself
as the original publisher. No permission is required from the authors or the publisher.
Correspondence concerning this article should be addressed to Andrew F. Simon, Department of Psychology, Seton Hall University, 355 Jubilee Hall, 400 South
Orange Avenue, South Orange, NJ 07079. E-mail: andrew.simon@shu.edu
170 SIMON AND WILDER

article, we (1) distinguish between action research and both basic and problem-solving recipes, social researchers should act like a physician
applied social psychology, (2) briefly trace the emergence of action treating a patient. The physician relies on knowledge of different
research and its disappearance from social psychology, (3) explore why treatment possibilities while striving to personalize the intervention to
there is little to no overlap between social psychology and action research best match the unique condition of each patient. Similarly, action
today, and (4) offer suggestions for why and how the two can be research achieves success by following a “spiral of steps” that in-
understood as complementary to one another in enhancing our under- volves “a circle of planning, action, and fact-finding about the result
standing of social behavior. of the action” (Lewin, 1946, p. 38).
Social psychology is “the scientific study of how people think about, From his background in Gestalt psychology, Lewin regarded the
influence, and relate to one another” (Myers & Twenge, 2017, p. 2). Like behaviors of individuals and groups as inseparable from their larger
other areas of psychology, social psychology has adopted a scientific social contexts. Social contexts included the meanings, norms, and
outlook stemming initially from positivism (Comte, 1830/1896) and, values that underlie behavior (Peters & Robinson, 1984). Lewin’s
later, logical positivism (Stadler, 2001). Briefly, the logical positivist (1946) holistic perspective extended to his view of how research
position is that knowledge is obtained through observation of public should unfold: “Social research concerns itself with two rather differ-
events (i.e., others can confirm or replicate the observations); unobserv- ent types of question, namely the study of general laws of group life
ables (e.g., intervening variables, hypothetical constructs) have meaning and the diagnosis of a specific situation. . . . For any field of action
if they can be linked to observables. With this empiricist perspective, both types of scientific research are needed” (p. 36). Based on this
social psychologists search for replicable relationships that contribute to perspective, action research and lab experimentation were seen as
explanatory theories of social behavior. This is accomplished largely modes of inquiry that should function hand-in-hand in the study of
through careful experimentation in a laboratory or other controlled envi- social behavior.
ronment. Delving into the history of social psychology, there was a
relatively brief period, largely during the 1940s, when some social psy- Early Years of Action Research
chologists took a broader approach and regarded action research as
complementary to laboratory experiments. Lewin’s interest in action research led to his establishing the
Commission on Community Interrelations (CCI), which was devoted
to addressing anti-Semitism and other social problems (Gold, 1999;
What Is Action Research?
Marrow, 1969). One of his first action research projects through CCI
Action research is a methodology that “seeks to bring together involved the behavior of a teen gang in Coney Island, New York
action and reflection, theory and practice, in participation with others, (Bellow et al., 1947). A gang of Italian teenagers had harassed
in the pursuit of practical solutions to issues of pressing concern to worshippers at a temple on Yom Kippur. The community sought
people” (Reason & Bradbury, 2001, p. 1). The essential components recommendations on how to prevent future turmoil. Recognizing that
of action research have been succinctly summarized by Peters and the quality of information he would gather depended on the trust he
Robinson (1984) as (1) a focus on solving a problem, (2) a systematic could establish within the community, Lewin composed a task force
series of procedural steps, and (3) collaboration involving researchers that reflected the community: “Jews, Protestants, Catholics, and Ne-
and their participants (see also Aguinis, 1993; Rapoport, 1970; Sus- groes” (Marrow, 1969, p. 203). Information gathered from this team
man & Evered, 1978). indicated that the behavior of the gang was due less to anti-Semitism
How does action research differ from applied social psychology? than to general discontent and frustrations (e.g., problems with hous-
Applied social psychology is the application of theories and research ing, employment). Jews were singled out because they were a target
findings, often based on laboratory experiments, to particular social of convenience—a conspicuous group celebrating their holiday. These
problems (Sanford, 1970). Bradbury (2015) nicely distinguished among findings led to promised changes from community leaders and a
basic, applied, and action research in science. We adapted her distinctions request that CCI continue to work closely within the community to
for social psychology as follows: (a) Basic research is typically conducted reduce tensions. A final report concluded that teen behavior had been
in a highly controlled laboratory setting, and its aim is to discover positively influenced by the CCI recommendations. As noted by
relationships among social variables and to test hypotheses derived from Marrow (1969),
theories of social behavior; (b) applied research uses the theories and
empirical findings from basic research to address a social problem outside Fighting had dropped off sharply. . . . The upshot of this successful
pioneer adventure in action research was to provide a pattern for an attack
the laboratory; and (c) action research partners the researcher with the
on the problems of a world of street gangs, cellar clubs, and ethnic
targets of the investigation to solve a social problem collaboratively. The rivalries which has since been adopted by many private and public
quality of the research in basic and applied psychology rests on its agencies across the country. (pp. 204 –205)
methodological rigor. By comparison, action research focuses on solving
a particular problem at a specific point in time. Success rests on whether The project on gang behavior illustrates a fundamental feature of
a solution is achieved irrespective of whether or not that solution gener- action research—the active involvement of the community members
alizes to other settings. in collaboration with researchers to generate a solution to a problem.
The beginning of action research is generally attributed to Kurt Lewin was well aware of the limitations of drawing general conclu-
Lewin, a founding father of social psychology. In “Action Research sions from action research. He noted the lack of controls that pre-
and Minority Problems,” Lewin (1946) conceived of action research cluded causal inferences and acknowledged the existence of alterna-
as both addressing a social problem and contributing to the larger tive interpretations of the outcomes. As observed by a colleague at the
goals of science. He argued that general principles of social interac- time, “Lewin was much more interested in having significant research
tion could be discovered through attempts to change social conditions, started on major social problems, even if the approach was crude, than
such as reducing racial prejudice. However, Lewin (1946) noted that on unimportant problems with nice, neat, precise methods” (Marrow,
general “laws do not tell what conditions exist locally, at a given place 1969, pp. 154 –155).
at a given time” (p. 44). He considered social researchers to be Contemporaries of Lewin, such as Hovland, Janis, and Kelley
misdirected when they sought a particular technology for understand- (1953), were also interested in studying how to influence social
ing social dynamics. Instead of seeking to compile a cookbook of behavior. However, they approached the topic from a perspective
ACTION RESEARCH IN SOCIAL PSYCHOLOGY 171

steeped in lab-based experimentation as they sought to identify gen- Yet, despite such trepidations, lab experiments came to define the
eral principles of persuasion. Their research was designed to examine field of social psychology from the mid-20th century onward. Classics
the components of social influence—namely, those involving a com- such as Asch’s (1955) conformity experiments, Heider’s (1958) work
municator, message, medium, and audience. They saw their work as on social perception and attribution, Festinger’s (1957) dissonance
complementary, rather than contrary, to applied interests such as theory, and Milgram’s (1974) obedience research, among others,
Lewin’s action research. The persuasion research program of Hovland significantly shaped the discipline. Lab experimentation became the
and his colleagues was a harbinger of how experimental social psy- dominant methodology for social psychologists while action research
chology would proceed in the decades that followed. became the mode of inquiry for researchers in applied settings and
Hovland (1951) reflected on the relatively loose problem-solving only the occasional academic.
methods of Lewin’s action research in relation to his own experimen- The divergence of action research and social psychology can par-
tal paradigm: “We face a dilemma: the isolation and control of tially be attributed to social psychology’s success during this era.
variables can best be achieved with single, controlled events, but the Scientific development is characterized by specialization; it is both
impact of a single experience may be insufficient to change the inevitable and necessary for deepening a knowledge base within a
attitudes in which we are interested” (p. 436). His observation pointed field (Ziman, 1996). Specialization develops subareas within a disci-
to a complementary relationship between action research and lab pline, identifies critical issues, and “ensures academic rigor”
experimentation. Hovland and colleagues (1953) noted that they drew (Mudambi, Hannigan, & Kline, 2012, p. 84). It also fosters the growth
upon Lewin’s “research on the effects of group membership” for ideas of critical masses of literature that generate a core of knowledge and
to study in the lab (p. 3). In short, both lab experimenters and action shared methods. The development of social psychology matches this
researchers recognized benefits each methodology could provide the description as both the number of social psychologists and publication
other. Despite this promising beginning, social psychology and action outlets increased significantly during the latter half of the 20th cen-
research moved far away from one another over the succeeding tury. Membership in the American Psychological Association’s Divi-
decades. sion 8 (Social and Personality Psychology) rose steadily from around
It should be noted that a great deal of action research, including that 500 at the end of World War II to a high of nearly 5,000 in the late
conducted through CCI, was published in practitioner-oriented outlets 1960s and early 1970s (Green, 2018). Action research fell out of the
such as Human Relations. The formation of practitioner-oriented discipline and was taken up by those in more applied domains, such
journals likely contributed to the subsequent divergence of action as educational, community, and organizational studies (Glassman,
research and social psychology. Overall, the action research that Erdem, & Bartholomew, 2013).
began with Lewin and his students and continued on through the The optimism that followed World War II had faded among some
mid-1960s has been called the “first wave” of action research (Eike- social psychologists by the 1970s. Critics pointed out that social
land, 2003). It was an era in which many considered action research psychology had failed to achieve the comprehensive theories and
to be an extension to experimentation. This era for action research, applied technologies of other sciences (Back, 1963). Harkening back
like that for social psychology, was soon affected by ideas that moved to Lewin, Ring (1967) noted that the field had abandoned action
the two farther apart. research and failed to appreciate the symbiotic relationship between
basic and applied research. Adding to this critique, others stressed that
Specialization and Divergence the discipline had become overly focused on studying undergraduates
with minimal relevance to other populations and to social contexts
The two decades following World War II saw a dramatic growth outside the lab (e.g., Faye, 2012; House, 1977; Lachenmeyer, 1970;
among psychology departments across the United States (Pickren, Ring, 1967; Silverman, 1971; Steiner, 1974).
2007). Social psychology entered what may be considered, with some The emphasis on lab experimentation can be seen in the kinds of
exaggeration, a “golden age” of growth (House, 2008). Researchers studies that were published. By 1974, the flagship journals were
sought to identify reliable relationships among social variables and dominated by laboratory experiments: Journal of Personality and
generate theories that could be applied to promoting functional social Social Psychology (84%), Journal of Experimental Social Psychology
relations. Employing tools of the natural sciences, causal networks (85%), and Journal of Personality (85%); even the Journal of Applied
were thought to be most likely found via experimentation, primarily in Social Psychology, created in 1971 to provide an outlet dedicated to
the lab. applied work, published a majority of papers (63%) involving labo-
By comparison, action research was methodologically loose and ratory research (Fried, Gumpper, & Allen, 1973; Helmreich, 1975;
lacked the control necessary for theory development. But even among House, 1977). McGuire (1967) wondered if the field would be better
experimentalists, there were some who expressed concern about the off using the etymologically correct meaning of “experimental” as “to
lab-facing focus of the field. As far back as 1949, Cartwright cau- test, to try” rather than as to manipulate (p. 128). The broader
tioned that
definition of “experimental” would certainly be more in the spirit of
impressive gains in technical competence and sophistication have been, I action research. Moreover, the increase in carefully controlled lab
fear, something of a mixed blessing, for the fascination with technique experiments fueled greater dependence on deception. This led to
seems all too often to have replaced a concern for substantive signifi- ethical concerns, most notably expressed in the unease generated by
cance. The literature is full of studies that do little more than demonstrate Milgram’s obedience research (e.g., Baumrind, 1964; Kelman, 1967;
the technical virtuosity of the investigator. . . . One would hope that the Ring, Wallston, & Corey, 1970).
obsession with technique is a temporary phenomenon . . . but I suspect It was also during this time that the positivist foundation of social
that change will not come quickly, since it is much easier for research
psychology was challenged by skeptics, including advocates of post-
review committees, editors, and departmental executive committees to
evaluate methods than the quality or significance of substantive content.
modern thought (e.g., Habermas, 1970). These skeptics challenged the
(p. 87) very idea that the social sciences could follow the same path as the
natural sciences (Cahoone, 2003; Capaldi & Proctor, 2009). Findings
The concern expressed by Cartwright, repeated by him in 1979, from the social sciences were bound by culture and time and, there-
may be as relevant today as it was when written nearly 70 years ago. fore, would not lead to theories of behavior that would offer the
172 SIMON AND WILDER

certainty found in either the biological or physical sciences. Social validity. Can the results be generalized beyond the laboratory context?
psychologists would be better off using an action research paradigm in Questions of external validity include generalization to settings typi-
which social problems are addressed in specific contexts rather than cal of everyday life (ecological validity), to people unlike the partic-
continuing a search for generalizable principles. ipants (population validity), and to other times (historical validity;
Wegener & Blankenship, 2007). Although desirable, an excessive
Defense of Experimentalism concern with external validity can miss an important part of the
scientific enterprise. Individual experiments are conducted to test
Consistent with a postmodern perspective, Gergen (1973) charac- hypotheses that, in turn, are derived or linked to theories of social
terized social psychology as a documentation of history. He posited behavior. The primary focus should be on assessing whether or not a
that social norms often change as society evolves. Thus, a study on theory can predict or explain phenomena in the social world rather
normative behavior does not yield insight on enduring principles of than the generalizability of any specific experiment. Mook (1983)
human interaction but rather documents interactions during a partic- argued persuasively that it is the theory that connects research with the
ular era. Gergen also argued that social psychology contributes to this world beyond the lab, so it is the ability of theory to predict behavior
instability by its very search for objective relationships. Once a theory that is the key to determining the external validity of research. Banaji
or research finding about human behavior is known to the public, this and Crowder (1989) added to this argument by pointing to drawbacks
information can cause people to alter their actions in ways that may of making external validity the primary concern. If, in an attempt to
invalidate the findings. The same concern is present within the lab; maximize external validity, an experiment provides a flawed test of
participants aware of being studied may change their behavior to theory, the outcome of the study will be less generalizable than a more
please or frustrate a researcher. In short, social psychology cannot be “artificial” experiment whose strength lies in its internal validity.
considered a science comparable to a natural science in which the Whether or not one sides with the critics or the defenders of social
targets of study are not aware of or are not able to alter their behavior psychology, experimental research continued to dominate the major
in response to being studied. journals (Higbee, Millard, & Folkman, 1982). In a review of articles
Gergen’s thesis generated sharp rebukes (e.g., Manis, 1975; Schlen- published in the Journal of Personality and Social Psychology, Carl-
ker, 1974). Schlenker (1974) argued that Gergen built his thesis on son (1984) reported that not only did most research involve lab
theories that were too narrow and specific. More important, Schlenker experiments, but there was usually minimal, if any, social interaction
pointed out that contradictory or unexplained findings are also char- among participants in these studies. Only 7% of the studies in the
acteristic of the natural sciences. With time, apparent inconsistencies section on “Attitudes and Social Cognition” and 39% of those in the
become integrated by unifying explanations. This is how science section on “Interpersonal Relations and Group Processes” involved
evolves, and social psychology was following the same path by using social interaction between participants.
the tools of empiricism. Schlenker further argued that Gergen had Action research was not directly involved in the debate over
inaccurately portrayed the impact of disseminated knowledge. Social whether social psychology was a science and the extent to which lab
psychologists had already demonstrated that presenting people with experiments should possess external validity. For action researchers,
theories about their own behavior had, in many instances, little to no validity was based on the integrity with which one followed a process
impact on subsequent actions (McGuire, 1969). Even if knowledge of of inquiry. The goal of action research remained functional—to pro-
research findings affected behavior, that outcome itself was amenable vide a solution to an immediate and concrete social problem. By this
to being explained by scientific theory. An understanding of human time, action research had separated from its early link to social
behavior would come as researchers worked to make theories “more psychology and had become a methodology used by those interested
complete and adequate in performing their explanatory function” in practical issues. That social psychology resolved its “crisis” by
(Schlenker, 1974, p. 12). According to Schlenker, those working to reaffirming its commitment to the natural science model served to
address social problems will be better equipped to do so when draw- reinforce the existing separation between the two.
ing upon theories supported by basic experimental research.
Other questions raised during this time focused not on whether Second Era of Action Research
social psychology could be a science but on whether experimentation
was a satisfactory methodology. Among these were debates about the Although the ideas of postmodernism had a minimal impact on
relative merits of mundane versus experimental realism (Aronson & mainstream social psychology, this movement was influential in
Carlsmith, 1968), external validity (Mook, 1983), and ecological bringing forth a “second wave” of action research (Eikeland, 2003).
validity (Banaji & Crowder, 1989). A brief discussion of these issues Action research, by this time, was primarily found in business and
is warranted as they pertain to distinctions between social psychology organizational dynamics (Argyris, 1982), community development
and action research. (Hiebert & Swan, 1999), and education (Postholm, 2011). The focus
The criticism that lab experiments should better resemble the out- was on issues of power and dialogue in addressing social and orga-
side world has been examined and, in our view, successfully refuted. nizational challenges (Bradbury Huang, 2010). Knowledge was un-
This is the issue of experimental versus mundane realism (Aronson & derstood to be a cocreation of those engaged in the inquiry process,
Carlsmith, 1968). Studies high in experimental realism may not look meaning both researchers and practitioners. Torbert (1998) distin-
like the “real” world (such as Asch’s use of line length judgments in guished three types of inquiry, denoting them as first-, second-, and
his conformity paradigm), but their findings are compelling because third-person action research.
subjects are thoroughly engaged in the procedures. In contrast, studies First-person action research focuses on the self-reflective processes
high in mundane realism (resemblance to the “real” world) do not of an individual. This includes the assumptions, choices, and actions
always engage the participants fully. A robust test of a hypothesis is that shape inquiry (Reason & Torbert, 2001). An example comes from
predicated on the study possessing experimental realism. Mundane Heen’s (2005) insights while consulting on workplace equality. After
realism, while not undesirable, is not a necessary requirement for studying the organization that hired her, Heen encountered resistance
validity. when presenting her findings to a leadership team. Heen used the
Second, and more concerning in our view, is the issue of whether feelings she experienced to explore the broader role of feelings within
lab research, even if high in experimental realism, possesses external organizational life, couching her presentation in the framework of
ACTION RESEARCH IN SOCIAL PSYCHOLOGY 173

feminist and social theory. This account represents the type of first- As with social psychology, the specialization of action research led
person knowledge that can emerge during a broader process of in- to notable developments. New methods for affecting change have
quiry. Although first-person accounts are recognized as sources of been identified, and there are more fine-tuned distinctions made in the
knowledge in action research, they are regarded as unscientific and knowledge produced by different forms of inquiry. Evidence of the
peripheral to research in social psychology. Nevertheless, first-person movement toward specialization can be found with the introduction of
accounts can serve as the bases for experimental ideas. For instance, the journal Educational Action Research in 1992, the publication of
Lewin’s student, Zeigarnik (1938), designed a series of experiments the Handbook of Action Research in 2001, and the introduction of the
looking at memory for uncompleted tasks after observing an episode journal, Action Research, in 2003. Nevertheless, despite its growth
at a restaurant where a waiter was better able to remember orders not and utility, action research is often perceived by scholars as less
completed than those in which the customers had been served (Schultz valuable than approaches that facilitate the identification of general-
& Schultz, 2012). izable principles. In response to this, Bradbury Huang (2010), the
Second-person action research focuses on the communication and editor of Action Research, echoed the comments of the early social
behaviors between researchers and practitioners in a project. For psychologists by stressing that “action research offers an important
example, Duncan and Ridley-Duff (2014) led an intervention de- complement to conventional social science” (p. 95).
signed to serve Pakistani women living in a suburb in the United
Kingdom. The women had moved to the region following arranged Going Forward
marriages and, once there, experienced intense discrimination. A goal The lack of connection we see today between social psychology
of the intervention was to facilitate discussion among the women so and action research is, to a degree, a product of their respective
they could support one another and feel less marginalized in their successes. Specialization, both in theory and practice, has led to
community. In their report, the authors highlighted the importance of greater clarity of the goals and technologies that characterize the work
what they learned from listening to stories of the lives of these in each domain. Yet divergence between the two has come at a cost
women. Most notably, they discussed how they attempted to shape the to a more complete science of social behavior.
interpretations of the stories to be more positive and that this, based on Science advances through complementary cycles of specialization
feedback from the women, actually perpetuated the experience of and integration, each necessary for maintaining a healthy balance
powerlessness that the researchers were trying to redress. The re- (Graham & Dayton, 2002; Greene, 1997; Mudambi et al., 2012;
searchers then adjusted their methodology so the women could inter- Pfeffer, 1993; Rammert, 2006). There are costs when this balance is
pret their stories in whatever form was appropriate for them. This led lost. Too much focus on integration leads to a loss of fine-tuned and
to the women experiencing a greater sense of empowerment. As with in-depth understanding. Too much focus on specialization leads to
first-person action research, mainstream social psychology does not distinct and disconnected factions within an area of study. We do not
typically endorse collaborative interaction between researchers and want to become “too shallow or too isolated” (Mudambi et al., 2012,
participants. Nevertheless, there are cases in which social psycholo- p. 100).
gists have been informed by their interactions with participants in Action research and social psychology have grown farther apart as
ways that influenced the design of subsequent experiments. For in- each has developed and specialized. Benefits to both can come from
stance, Milgram noted how the experiences of his research team a consideration of how they may become more integrated. In explor-
helped shape his research on social norms (Luo, 2004). After assign- ing this possibility, it would be naive to suggest that the two ap-
ing his team the task of sitting very close to other riders on a subway, proaches be integrated today as they were in the time of Lewin and
he was surprised to find that it was his research assistants, not other Hovland, when the field was smaller in size and scope. We also
passengers, who experienced intense stress. Milgram engaged in the recognize that major differences in how each approaches the study of
procedure himself and had a comparable reaction. This spurred him to social behavior make it likely that their respective literatures and
design further experiments on social norms (Milgram & Sabini, audiences will remain largely separate. Nevertheless, we do believe
1978). there is value to be gained by encouraging researchers in both fields
A third-person action research account focuses on the knowledge to see how the work of the other can complement their own.
that comes from reaching a large population that extends beyond the
immediate researcher-practitioner collaboration. This form of inquiry Benefits to Social Psychology
is closest to that found in traditional forms of applied social psychol-
As we have noted, experimental social psychology and action
ogy. A key difference is that action researchers do not seek to control
research have fundamental differences in their approach to research.
variables, nor do they require a uniform experience for all partici- Ironically, it is precisely because of those differences that we believe
pants. In third-person action research, new knowledge often emerges they should be encouraged to pay more attention to each other. Social
in different forms across the population. An example comes from psychology can benefit from paying attention to action research in two
Gustavsen’s (2001) 20⫹-year project focused on transforming work major ways.
life across organizations in Scandinavia. Organizational employees First, action research can be employed as a proving ground to test
partnered with researchers to hold conversations in which employees’ predictions from social psychological theories. The open nature of the
ideas and visions could be explored. Gustavsen documented a process action research setting provides a means for examining the robustness
in which the relationships that emerged through dialogue changed the of experiment-driven theories. Lack of support for a particular theory
way the employees conceptualized their work. An applied social in the action research setting can stimulate modifications that ulti-
psychologist would likely have approached this project by designing mately strengthen the theory (Durcikova, Lee, & Brown, 2018). On
a study in which all employees experienced identical procedures with the other hand, support for a theory in the multivariate action setting
data collection occurring through surveys or questionnaires. Instead, would provide strong evidence for the utility of the theory outside the
Gustavsen notes that this project succeeded because those involved in lab.
the discussions created work processes that served their particular Second, social psychology can benefit by using action research as
circumstances and goals. a source for ideas. Social psychologists operate in a closed system due
174 SIMON AND WILDER

to the necessity for control and manageable-sized experiments. Closed ogy that can be of value to action researchers. Durcikova et al.
systems are critical to conducting causal research. But, as argued by (2018) discuss ways in which action researchers can make their
Lynd-Stevenson (2007), work more rigorous and, as a result, more compelling to positivist
researchers. They propose a “statistical” action research, in which
[a] notable difficulty is that researchers must know in advance what
researchers and practitioners generate hypotheses, distribute sur-
extraneous variables need to be controlled before procedures can be
veys, and analyze data to assess project outcomes (p. 242). This
implemented to create a closed system. Because closed systems rarely
occur in nature (Cook & Campbell, 1979), researchers must use an array can occur without interfering with the goals or procedure involved
of methodological procedures to create a closed system and there is in the inquiry process.
always the chance that extraneous variables unknown to the researcher In turn, social psychologists can benefit from reading action re-
may invalidate their causal conclusions. (p. 290) search reports, but to do so, they will have to look outside the
mainstream social psychology journals. Action research can be found
In light of this observation, it is important to remember that social in outlets for researchers specializing in work on communities, orga-
psychologists intend their theories to be applicable to the social world nizations, education, and issues of social concern. High-quality work
outside the lab (Banaji & Crowder, 1989; Mook, 1983). Because can also be found in the journal Action Research, which publishes
action research is conducted in a multivariate, open system, it can be projects spanning a range of action research perspectives, topics, and
a source for novel ideas that might go unseen in the more closed lab locales.
environment. Action research can serve to identify variables and Collaboration. In a recent review of the effectiveness of scien-
interactions that have not yet been considered or tested in the lab. tific teams, Hall and colleagues (2018) found that the “evidence
Thus, for social psychology, action research may be of value in overwhelmingly suggests that boundary-spanning teams have better
generating hypotheses as well as for observing how theory plays out outcomes, including greater productivity and scientific impact, com-
in real-time situations. pared with less distributed teams or solo scientists” (p. 535). Social
psychologists and action researchers open to integrative work may
Benefits to Action Research discover that collaborating with colleagues from the other discipline
yields such success. We suggest the following as possible means for
Action research can benefit from social psychology by incorpo- doing so.
rating experimental findings into the inquiry process. Use of ex-
perimental findings and theories to structure how action research- (a) An action research project can be combined with one or
ers approach their specific problems is preferable to reliance on more relevant lab experiments in a single publication. Al-
trial-and-error or lay hypotheses of social behavior. However, this though this seems a high bar to set, journals have become
seems to occur rarely. Among the three action research projects more likely to require multiple studies in a published paper
noted above (Duncan & Ridley-Duff, 2014; Gustavsen, 2001; (Cialdini, 2009). A paper that contains the diverse methods
Heen, 2005), two do not include a single citation from a social of action research and lab experimentation would present a
psychology journal, and one, the work of Gustavsen, cites only two uniquely appealing contribution to the literature. Further-
(both writings of Lewin). more, the combination of lab experiment and action re-
We offer Duncan and Ridley-Duff’s (2014) work with the Pakistani search tests the relevance of the causal-based lab findings
women living in the United Kingdom as an example of how research with the outside world in an immediately relevant situation.
from social psychology can be of service to action research. The goal In turn, yoking action research to experimentation would
of this project was to support and empower the women by addressing enhance the generalizability of the action-based work.
issues related to their identity and social standing. These are well-
researched issues in social psychology, and, we suggest, those in- However, we recognize that it may be especially challenging for action
volved in this project could have benefited from the literature on, for researchers and lab researchers to share the design and implementation of
instance, social identity theory (Rubin & Hewstone, 1998), social a joint venture. A more practical collaboration might involve a social
perceptions (Nater & Zell, 2015), stereotype threat (Appel, Weber, & psychologist designing an experiment based on the outcome of an action
Kronberger, 2015), and discrimination (Lott & Meluso, 1995). Fur- research project. We note above how the action researchers working to
ther, the authors noted that a key and unexpected outcome of their support the community of Pakistani women in the United Kingdom might
research was how their own bias shaped the women’s stories. In have benefited from knowledge of relevant social psychology findings
hindsight, the researchers might have avoided this problem had they (Duncan & Ridley-Duff, 2014). A social psychologist could review the
been familiar with the social psychological literature on bias (Mills & action research report and design one or more experiments to test the
Stone, 2012) and obedience (Passini & Morselli, 2010) prior to researchers’ observations about social identity and empowerment. The
initiating the intervention. net effect of publishing such integrative work would be a gain in under-
standing and generalization for both the social psychologist and the action
Recommendations researcher. We know of no attempts to do such combined work, but that
may simply reflect the separation that has grown between action research
We propose three means to promote greater interaction between and social psychology rather than the impossibility or undesirability of
action researchers and social psychologists. These recommendations collaboration.
focus on the acquisition of information, promotion of collaboration,
and education of the next generation of researchers. (b) Researchers could also collaborate on a paper that inte-
Information acquisition. We suggest there is value to be grates the findings from previously published studies. This
gained for action researchers by reading review articles from the could take the form of a literature review focusing on a
social psychology literature. Established findings and theory are particular variable or construct as studied by both social
especially useful when action researchers collaborate with practi- psychologists and action researchers. For instance, we refer
tioners who are unlikely to be familiar with the scientific research above to the first-person action research of Heen (2005), in
literature. Additionally, there are methods within social psychol- which her project on workplace equality led to an explora-
ACTION RESEARCH IN SOCIAL PSYCHOLOGY 175

tion of the role of feelings in organizations. Because Heen Asch, S. E. (1955, November). Opinions and social pressure. Scientific Amer-
frames her discussion in relation to feminism and social ican (pp. 1–35). San Francisco, CA: Jossey-Bass. Retrieved from https://
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Bellow, B., Blum, M. L., Clark, K. B., Haas, M., Haydon, E. M., Hogrefe, R.,
for the social psychologist, when generating hypotheses,
. . . Schreiber, I. (1947). Prejudice in “Seaside,” a report of an action-
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Science, 4, 5– 6.
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(Original work published 1830)
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