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Amazon Shipping Test label Guide

Before you can begin Shipping with Amazon, we need you to provide us a test label. This is to ensure
there will be no unexpected issues or delays when picking up your packages, such as not being able
to scan the label due to a pixilated barcode.

We accept two kinds of Labels, thermal labels printed on thermal printers and A4 integrated labels
printed on regular printers. This guide will explain how to print either label and how to troubleshoot
any issues that might arise.

Labels must be:

 15cm x 10cm (6x4”)

 Crisp and easily readable
 Printed on white paper.

Once you have printed your test label you need to send it as an attachment (picture or scan) to test-
label@amazon.com . Please note test labels must be send two working days prior to your agreed
first pickup date or your launch will be postponed.
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How to print test labels:

Please note by default the settings on the platform are for thermal labels so you need to adjust the
settings to A4 first.

Step 1: Log into www.amazonshipping.co.uk using your Amazon seller central credentials.

Step 2: Click on the Menu button in the top right corner, select (1.) Settings then (2.) Printing.

Step 3: From the printing page click “Edit” and from the dropdown window select ‘A4 (8.27” x
11.69”)’ or Label (4” x 6”) depending on what labels you are using.
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Step 3: Select your preferred print type (“on the same page” is recommended). If using A4
integrated labels, you can switch between landscape and portrait positioning by selecting a different
template.

Step 4:

To save your settings as default click “save”. Once your settings are saved click the “test print” also
found on this page.

Step 5:

Take a picture of your barcode and send it to test-label@amazon.com who will reply to you within
24 hours with approval or troubleshooting steps.

Troubleshooting

Wavy Barcodes (thermal label issue):

In most cases when you get a pixilated / wavy barcode it’s to do with your dithering settings, or
perhaps printing from your browser, either way if you follow my steps below it should clear right up.
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Step 1: Open your printer settings

Windows: Control Panel > Hardware and Sound > Devices and Printers > Right click on your printer,
Select Printing Preferences

Mac: Apple Menu > System Preferences > Printers & Scanners

Step 2: identify your printer and copy the settings seen below for that model.

Zebra Citizen
“Options” tab > Settings “Options” tab > Darkness

Speed: 5 Darkness: 10

Darkness: 18 “Graphics” tab > Dithering

“Dithering” tab Dithering Type: None

Dithering Type: None

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Intermec Datamax
“Graphics” tab > Dithering “Graphics” tab > Dithering

None None

“Stock” tab > Media Settings “Options” tab > Print Head Temperature

Set darkness to 100 Send with job to 30

Step 3: Print your label via a PDF viewer e.g. Acrobat Reader, adobe etc. (typically saving the label to
your desktop will open it by default in a PDF viewer when you open it).

In most cases this will make your label crisp, however if not please proceed to step four.

Step 4: From your PDF viewer click on ‘Edit’ then ‘preferences’. Find the ‘Page display’ section and
set the Custom resolution to 200 or higher.

Adobe view
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Margin issues (A4 integrated labels): If you find any section of your label is cut off after printing it
means your margin settings need adjusting. Below are the correct settings for Portrait and
Landscape

Step 1: Open your printing settings

Windows: Control Panel > Hardware and Sound > Devices and Printers > Right click on your printer,
Select Printing Preferences

Mac: Apple Menu > System Preferences > Printers & Scanners

Step 2: Typically in your printer properties or advanced settings you will find an option to enter in
the margins or “unprintable area”. Update this to match the above properties.