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Find My Doctor
Book the best doctor arround

Ahmed Yassen
Feb 22 2020 - Jan 2, 2021

Figma Miro
Challenge or Problem Overview

Booking an appointment with a doctor online now is not really easy, at least not
as easy as technology today, we want to create an app that provides the best
experiences for this model.
The current apps are available to use but lack speed process and some features
such as online payments and locations on the map.

Our users seeking for an app that gives them a short process to easily book an
appointment with the nearest doctor, also they need to guarantees the quality
and price at the same time.
Discovery:
Research & Analysis

With the user research, interviews, and online survey we now


know the user behavior and how to improve the booking
process.
By analyzing this data we came up with a number of features
and with definition and ideation (complexity vs value net
map), the most important features have been determined.

Drawing sketches with (crazy-8 principle) then creating a very


first digital prototype and finding the problem through the
usability guide on a number of participants then iteration 2
on the prototype
Design: Concepts & Sketching

Using Figma interactive prototype we did usability testing by giving the


users simple tasks such as the search for a doctor and search on a map
and confirming the appointment.

Find out some problems such as recognize the map functions and
readability issues in the appointment information card, so we did
Iteration 2 on the Lo-Fi digital prototype.
Design: Concepts & Sketching
In this phase, some problems were identified and modified in the
Lo-fi prototype, in the following screens the user couldn’t recognize
Iteration 2
the map function so we added a location pin and doctor's clinic on
the map.

Iteration 1
Develop: Prototyping
Doctor search form, where the user
can enter location, specialist and date
then click booking

The appointment details which


contain doctor name, date, location
and a way to contact

Developing a smart reminder feature


that calculates the distance between Prototype Figma link :

the user and the doctor, then reminds https://www.figma.com/proto/GbOJjFBbEx3Ccqq74NkOaA/Find-a-doctor-app?node

him of his appointment -id=1%3A3&viewport=593%2C535%2C0.6454849243164062&scaling=min-zoom


Test: Validation, Usability, Feedback
By running a survey and sending it to a number of participants to
verify the validity of some questions, as well as order the priority of the
features, some statistics were reached. also usability task assigned to
implementing improvements.

“I was at work and I felt tired but it


was still 1pm so I have to find a
doctor nearby my work“
- Participant 2
Design: Iteration

After the testing through different methods, some 2. Select specialty screen was a little confused so the

v
screens were needed for enhancements, for example, choice was clearly defined
the home screen CTA button lacks readability
Solution & Impact Overview

A mobile application to book and organize an appointment


with the nearest doctor to your place quickly and with a few
steps that ensure the efficiency and quality of the doctor and
also without additional fees.
About Me

My name is Ahmed Yassen, 28 years old, I worked for servril


companys in tech field as a graphic designer and UX/UI later.

I always see the necessity of this work and its impact on


society, everything around us is a design and idea. The
concept of our work includes developing this idea, facilitating
it, and making it more usable, all this within the framework of
an acceptable form. That's why I love this job

Contact me at: Ahmed.yassen3030@gmail.com


Or mobile: +00201 010 376 264

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