Introduction

English for Management is the studies of the English language one has to know or
use in order to perform duties for specific job. The topic we have chosen for this mini
project is entitled ‘Field Trip to CAS Malaysia PLT Ipoh’. We, students from
accounting department, have conducted an interview on 21 July 2019, Sunday at
9a.m. at CAS Malaysia PLT Ipoh to find out the language needs and target situations
that need English in an accountant and auditor daily routine.

Our interviewee is Mr. Ang Zhi Jian who is the branch manager for CAS
International Ipoh office. He is a Chartered Accountant of the MIA and a member of
ACCA. He is also a member of Audit and Assurance committee of CAS International.
His experiences include accounting, auditing and assurance, taxation and business
consultation. According to Mr Ang, the company he is working with now is among
the fifteen accounting firms that have been registered with Audit Oversight Board
(“AOB”). AOB is established to promote and develop an effective audit oversight
framework and to promote confidence in the quality and reliability of audited
financial statements in Malaysia.

After conducting the interview, we have collected the data and organised it in this
interview report. This interview report will cover the language needs in an auditor’s
job requirements and qualifications as well as main duties and responsibilities.
Generally, auditors needs to specialize in reviewing the accounts of the companies
and organisations to ensure the validity and legality of their financial records.
However, based on our conversation with Mr. Ang, he shared with us that artificial
intelligence is driving a new era of accounting. Account is a routine job which can be
replaced by robot in the future. Accounting people’s jobs may be threatened as they
may be cast aside.
Data Analysis

Context Target Language Examples of Target

situations needs language audiences
elements

CAS Sending Explaining This letter Clients

Malaysia Audit audit explains the
PLT Ipoh, Engageme objectives, the scope and
Audit & nt Letter scope of the objectives of the
Assurance audit and what audit
Department the client is engagement with
responsible for your company…
doing.

Indicating the
We will conduct
relevant
the audit in
financial and
accordance with
accounting
Generally
regulations
Accepted
Government
Auditing
Standards…

Preparing Structuring the Director’s Shareholde

the annual details in Report, Audit rs
reports source Report,
documents into Statement of
financial Comprehensive
statement Income, Notes to
Financial
Statement

Communic Sending emails, For formal Clients

ation with replying by communication,
clients formal letter issue with
letterhead, firm
name, address

Talking through
Informal
WhatsApp
communications,
 casual, no full
and format
sentence is
required, straight
to the point

Dealing Passing the Confirming the Colleagues

with report to deadline, double-
colleague secretary for check the stuff
from other them to submit completed
department to SSM

Monitoring the
Following job accomplishment
allocation of the
schedules counterpart by
communicating
the progress

Replying Writing We are very Angry

email of apologetic sorry for the customers
angry sentences, issues caused.
customers explaining the
reason
We sincerely
apologize for the
inconvenience.

Using When writing Keywords such Report

business the report or as deficit, proxy, users
jargons analysing depreciation,
documents materiality,
cheque butt

Initial
Technical
recognition,
accounting
Property, plant
terms
and equipment
 Formal Able to write Expressing the Employees
meeting and idea clearly with
communicate proper English
usage

The interviewee shared with us that there are some skills which are most needed to
perform job tasks. Interpersonal skill and communication skill are essential. If one has
better auditing skill, it will help the job. Since we are using software nowadays, good
computer skill will also facilitate our job. Time management skill is most needed
when the auditor needs to meet the deadline to complete the account or report.