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Guidance For Employers and Employees Working From Home
Guidance For Employers and Employees Working From Home
1 Introduction to homeworking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
3 Homeworking policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Healthy, safe and 4 Home office/workstation requirements . . . . . . . . . . . . . . . . . . . . . . . . . . 8
7 Work-related stress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
9 Risk assessment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
10 Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
12 Further information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
1 Introduction to
homeworking However, homeworking does require
management and coordination
to ensure employees and the self-
employed are not put at risk from
or other issues that can emerge.
Employers and the self-employed need
to look at how best to prepare for this
type of working arrangement.
longer-term health and safety hazards
Homeworking allows employees and are portable and relatively easy to
the self-employed to work remotely set up and use at home. The ability
The following list highlights some of the challenges that may be encountered:
from their main place of work on a to participate in virtual meetings,
full- or part-time basis and to set up a combined with the use of video • difficulty adjusting to new homeworking environment,
dedicated full-time workspace at their conferencing, online training and other
• staying focused and avoiding home distractions,
home technologies allows in many ways, for
an easy transition from the workplace
• difficulty monitoring performance,
Information technology is improving
to working from home.
• motivating employees,
all the time with the use of laptops,
• difficulty in building effective teams, team working relationships
tablets and smartphones, which and team communications,
• over-working,
• stress and isolation from co-workers leading to reduced staff morale
and a decrease in productivity,
• providing and maintaining equipment such as computers, desks,
monitors, chairs and other equipment,
Homeworking, if planned, can provide significant benefits such as: • carrying out and recording adequate homeworking risk assessments,
• training – continuous professional development and upskilling,
• Better work-life balance • catering for sensitive risk groups who may have particular needs.
o higher employee retention
o reduced daily commutes
Five key steps to managing homeworking
o flexible working hours
• Less impact on the environment
o less traffic on roads
o less air pollution
o less stress on existing infrastructure for example road/rail network
• Recruitment does not necessarily need to be based in a
Step 1 Step 2 Step 3 Step 4 Step 5
particular geographical location Develop a Identify and consult Identify what Use the risk Monitor, review and
homeworking with employees equipment and assessment/checklist communicate with
• A customised work environment for the home worker policy who will work from resources are to assess the home the employees
• Savings on office space and other facilities home required work environment regularly
6 Guidance on Working from Home for Employers and Employees Guidance on Working from Home for Employers and Employees 7
Code of Practice for the Safety, Health and Welfare at Work (Biological Agents) Regulations 2013 and 2020
(S.I. No.572 of 2013 as amended by S.I. No. XXXX of 2020)
4 Home office/workstation
requirements
Workstation/display
screen assessment 5
Employees must identify a suitable space Such equipment may include: Managing risks of employees who work - repetition – using the same muscle
within their home for homeworking. at workstations for long durations needs groups over and over during the
When identifying a suitable space, they • work desk and adjustable chair, to be carried out to reduce the risk of working day with no time for recovery;
need to: developing an upper limb disorder. The - poor work posture – incorrect
• IT equipment, for example
symptoms of upper limb disorders can positioning of a monitor or a seat at a
monitor, keyboard mouse,
• ensure that there is suitable light, include pain, reduction in the ability workstation can result in the employee
heat and ventilation to be able to printer, to use the affected part of the limb and adopting an awkward slouched
work comfortably; restrictions in the speed or range of posture; and
• a headset if dealing with frequent
movement. Assessing the homeworking - a work environment with bad lighting
phone calls,
• keep the work space tidy; environment and workstation is critical or temperature control.
• keep the work area free from • work phone, and to managing these risks and can be Poor lighting conditions at a computer
done using the homeworking risk workstation can result in eye fatigue and
loud noise interruptions and
• adequate stationery. assessment/checklist in Appendix 1. may result in the employee adopting an
distractions; Upper limb disorders can be caused awkward posture to view the monitor.
through some of the following factors:
• make sure the floor is clean, dry
and free from slip, trip and fall
Workstation top tips for employers and employees
hazards;
Employers Employees
• provide suitably located power
sockets to avoid trailing cables Ensure that the employee’s home Take short periodic breaks or changes of
workstation is assessed when working routine away from the workstation.
and overloading of sockets; and from home on a full- or part-time basis.
Do not sit in the same position at a
Ensure that the assessor is capable of computer workstation for long periods
• ensure the availability of adequate
of time and make sure you change your
completing the assessment online with
broadband/phone. posture as often as possible.
sufficient visual clues to provide an
accurate assessment for example the use Ensure that the mouse and keyboard are
Employers must identify what of video calls ideally with a smartphone. close to point of use.
equipment/resources employees need to
Use of a risk assessment/checklist to Ensure lighting conditions at your
work from home and to agree these with record your findings – refer to Appendix 1. workstation are suitable taking into
the employee. Required equipment can account the time of day which can affect
Employees are informed that they are
be recorded in the homeworking risk natural light.
entitled to an eye and eyesight test.
assessment/checklist in Appendix 1. Co-operate with your employer. Follow up
Provide general training on the use of the with the Display Screen Equipment (DSE)
workstation and equipment for example assessor after the online assessment
use of the chair, monitor/keyboard to ensure that any corrective actions
placement, task lighting. required have been completed.
8 Guidance on Working from Home for Employers and Employees Guidance on Working from Home for Employers and Employees 9
Code of Practice for the Safety, Health and Welfare at Work (Biological Agents) Regulations 2013 and 2020
(S.I. No.572 of 2013 as amended by S.I. No. XXXX of 2020)
10 Guidance on Working from Home for Employers and Employees Guidance on Working from Home for Employers and Employees 11
Code of Practice for the Safety, Health and Welfare at Work (Biological Agents) Regulations 2013 and 2020
(S.I. No.572 of 2013 as amended by S.I. No. XXXX of 2020)
Work-related stress
12 Guidance on Working from Home for Employers and Employees Guidance on Working from Home for Employers and Employees 13
Code of Practice for the Safety, Health and Welfare at Work (Biological Agents) Regulations 2013 and 2020
(S.I. No.572 of 2013 as amended by S.I. No. XXXX of 2020)
9 Risk
assessment
Communication
10
Each employee’s homeworking employees will identify equipment and Working from home can result in
• provide employees with
environment will be different whether resources required to work effectively employees feeling isolated, working information detailing when it is
it is the individual, the type of work to from home. When all equipment/ longer hours and blurring the lines important for them to contact
be carried out, workstation location resources identified have been provided between work and personal life. It is their employer;
or equipment required. Employers are and set up in the homeworking important that employees know they
required to ensure that a competent* environment then the employer can have support at all times during working • make sure work is organised in
person carries out a risk assessment of proceed to Step 2. hours. such a way that the employees
an employee’s workstation in the home. take regular breaks and can
The risk assessment will identify possible Step 2 – Homeworking risk To ensure they retain a strong separate their work life and home
issues that could cause injury or ill-health. assessment checklist connection with employees, employers life;
Having suitable controls in place through (non-exhaustive list) should:
the provision of appropriate equipment, When the equipment/resources • provide employees with regular
training and good communication will • ensure all contact details for feedback on their work; and
checklist have been agreed, then the employees are on file and agree a
help reduce future problems. employer must engage the services of a
competent person who can carry out the
means of contact; • encourage employees to maintain
*Note: A competent person is someone
contact with co-workers for
with sufficient training, experience and homeworking assessment/checklist in • arrange regular updates via example virtual coffee breaks.
knowledge who can carry out the Display consultation with the employee. phone, web or email;
Screen Equipment risk assessment of an
The assessment can be done online for
employee’s workstation. • schedule time for informal
example through the use of video calls conversation at the beginning
Homeworking risk assessment/ ideally with a smartphone so that the and end of video conference
checklist employee can move freely around the meetings;
specific work location so as to help the
When risk assessing the employee’s
homeworking environment the
assessor identify and direct the employee • provide employees with
to areas that need to be assessed. emergency contact numbers;
Homeworking risk assessment/checklist
in Appendix 1 can be used. The process The assessor must record any specific
is broken into a two-step process;
• arrange IT support in the event
issues identified at an employee’s home of technical problems where
workspace and agree on corrective relevant;
Step 1 – Equipment/resources
actions with the employee. Once any
required
corrective actions have been actioned
The homeworking risk assessment/ then the homeworking assessment/
checklist is sent to all employees who checklist can be signed off by the assessor
work from home on a full/part time and employee.
basis. Employers in consultation with
14 Guidance on Working from Home for Employers and Employees Guidance on Working from Home for Employers and Employees 15
Code of Practice for the Safety, Health and Welfare at Work (Biological Agents) Regulations 2013 and 2020
(S.I. No.572 of 2013 as amended by S.I. No. XXXX of 2020)
Home office environment
11 Home office
environment equipment that is used is in good
condition and suitable for the
purpose; and
Category B – Employees’
responsibilities:
Household electrical supply and
• use natural ventilation for equipment provided by the employee
example opening a window to for example sockets, lighting, heaters
a. Lighting • dispose of rubbish regularly and regulate temperature. not provided by the employer should
Lighting is a factor that needs to be ensure sensitive work material is also be checked by the employee on a
d. Electrical safety
considered in the work environment. disposed of in line with company regular basis to ensure that:
Electrical equipment in the home/
When setting up a homeworking space policies. • all circuits supplying socket
the employee should consider whether: home office should be maintained
outlets are protected by an RCD
c. Temperature in good working order and be free of
• sufficient natural light is available
Temperature is very important to any obvious damage. In general, such
(Residual Current Device). A RCD
along with artificial light to protects you against serious
workplace productivity. Working equipment can be broken into two
enable viewing and reading of electric shock if there is an
conditions that are too hot or too cold categories:
documents; and electrical fault in your home; and
have been shown to have an effect on
• the location of a laptop/monitor is concentration and work performance.
Category A – Employers’ • the operation of the RCD is
placed to reduce glare which can responsibilities checked and tested regularly.
Unlike working in a shared office, home
change throughout the day due Electrical equipment provided by (See Section 12 for further
workers have the option to regulate
to external factors and from the the employer for example computer, information).
the temperature that best suits them.
use of indoor lighting. Employees should consider some of monitor and printer: Note: If you have any concerns about
b. Housekeeping
the following when regulating the • should be suitable for the job and the electrical installation in the home
temperature of their home office: checked regularly if it is going you should immediately contact a
Keeping a home office organised and to be subject to significant wear registered electrical contractor to
tidy will help in managing your day-
• the best temperature for an office
and tear and replaced or repaired ensure the safety of the installation .
and will vary depending on many
to-day activities. Employees should by a suitably trained person if
factors such as age, sex, clothing, e . Fire
consider some of the following items: damaged;
season and humidity. It is
• wipe down your desk surface, suggested that for most people an • should be taken out of use Minimising the risk of fire in the home
keyboard, mouse, desk lamp, and immediately if an electrical or home office, should be managed
acceptable temperature for office
any other high-touch hotspots appliance shows any scorching as part of the day-to-day running of
work lies within the range of 18°c
frequently; or significant damage. Damaged any home . Fitting equipment like
to 23°c. Find the right setting that
equipment should be reported smoke and carbon dioxide
• manage your cables and route suits your needs and comfort and
to your employer and either alarms will give advance warning of
them away from any areas where adjust accordingly;
repaired by a suitably qualified potential issues . Ensuring that suitable
there is frequent footfall; • if you decide to use temporary person or replaced; and firefighting equipment is available for
• look at dedicated storage heaters, care needs to be taken so • phones or laptops should not be example fire blankets and extinguishers
solutions and organise your desk as to prevent burns from contact left unattended and charging should be available and suitable for
top; and with hot surfaces or fire. It is for long periods for example fighting a range of different fire types
the employee’s responsibility overnight due to a possible risk that could occur in the household .
to ensure that portable heating of fire.
16 Guidance on Working from Home for Employers and Employees Guidance on Working from Home for Employers and Employees 17
Code of Practice for the Safety, Health and Welfare at Work (Biological Agents) Regulations 2013 and 2020
(S.I. No.572 of 2013 as amended by S.I. No. XXXX of 2020)
12 Further
information
Appendix 1:
Homeworking risk
assessment/checklist
a. Display Screen Equipment Guidance – Position Yourself Well Note: Appendix 1 Homeworking risk assessment/checklist is available to download
separately .
This handy ruler reminds the employee how to position themselves well at their work
station.
Homeworking risk assessment/checklist
c. Work Related Stress A Guide for Employers Dedicated Room Keyboard Wrist Rest
d. Work Related Stress Information Sheet for Employees Workstation Mouse Broadband
Further information:
18 Guidance on Working from Home for Employers and Employees Guidance on Working from Home for Employers and Employees 19
Code of Practice for the Safety, Health and Welfare at Work (Biological Agents) Regulations 2013 and 2020
(S.I. No.572 of 2013 as amended by S.I. No. XXXX of 2020)
Appendix 1: Homeworking risk assessment/checklist Appendix 1: Homeworking risk assessment/checklist
The workstation has adequate The chair has a back rest which is adjustable in height and
space for equipment including the employee has been advised to sit back in their seat in
mouse, keyboard, laptop, laptop order to get good lumbar support?
stand, monitor and allows the Is the chair provided adjustable to allow feet to rest flat on
employee to find a comfortable the floor or is a footrest supplied?
position.
Is a footrest required?
Is there a dedicated work space that can be set up in the
home that is safe, suitable and free from distractions?
20 Guidance on Working from Home for Employers and Employees Guidance on Working from Home for Employers and Employees 21
Code of Practice for the Safety, Health and Welfare at Work (Biological Agents) Regulations 2013 and 2020
(S.I. No.572 of 2013 as amended by S.I. No. XXXX of 2020)
Appendix 1: Homeworking risk assessment/checklist Appendix 1: Homeworking risk assessment/checklist
Is the image on the screen stable Are the mouse and keyboard
with no flickering? within easy reach with space
provided in front of the
keyboard?
22 Guidance on Working from Home for Employers and Employees Guidance on Working from Home for Employers and Employees 23
Code of Practice for the Safety, Health and Welfare at Work (Biological Agents) Regulations 2013 and 2020
(S.I. No.572 of 2013 as amended by S.I. No. XXXX of 2020)
Appendix 1: Homeworking risk assessment/checklist Appendix 1: Homeworking risk assessment/checklist
Findings:
7. Health (cont'd)
9. Electricity
10. Fire
24 Guidance on Working from Home for Employers and Employees Guidance on Working from Home for Employers and Employees 25
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