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Has The Pyramid Principle by Barbara Minto been sitting on your reading list?
Pick up the key ideas in the book with this quick summary.
When preparing a document, most people have a pretty good idea of what
they intend to write about but no specific plan for what to say or how to phrase
it. Usually, they simply begin writing, hoping the structure will emerge on its
own from their stream of consciousness. This results in a jumbled narrative,
leaving the reader to sort out the mess.
The mind prefers order to disorder, and even imposes imagined order on
random data it encounters. Consider for instance the ancient Greeks, who
imagined animal shapes in the stars rather than seeing them as mere random
dots.
Similarly, it has been shown that when reading, people automatically attempt
to organize information in any written document into a certain form, namely
a top-down pyramid shape, where conclusions are supported by justifications
and arguments, much like a pyramid is supported by its cornerstones.
Consider the following statements: “The seats were cold. I almost got into a
fight. Italy didn’t play well. That really was an awful football match.” This
“story” is poorly structured, since the actual main statement is withheld until
the very end.
A top-down pyramid structure means that the document first introduces a
summary statement and then the reasoning behind it. The above narrative
would have been much easier to understand if structured in such a way: “That
really was an awful football match: the seats were cold, I almost got into a
fight and Italy did not play well.”
To assist the reader, organize your thinking into a pyramid shape before
starting to write.
When constructing a pyramid, follow the bottom-up approach: First, list all the
points you want to make, clustering together those that argue toward a
similar conclusion. Then summarize each group with a single statement one
level above the group. Each summary statement is like the tip of a miniature
pyramid.
Repeat the process on the next level, and the next and so on. Eventually, you
are left with one summary statement that crystallizes the key message of the
entire document. Your pyramid is ready.
Consider this example: from points like “Our customer-base is growing,” “Each
customer is buying more” and “We have increased our prices,” you might
draw the summary statement, “Our sales are growing.”
You might then group this summary statement with others such as “Our fixed
costs are going down” and “Our variable costs are going down,” and
summarize this new group with an overall message of “Our profits are
improving.”
Grouping and summarizing is simple, but you must adhere to the basic rules:
First of all, any idea expressed in the pyramid must always be a summary of
the ideas grouped below it. Never use intellectually blank summary
statements such as, “There are three reasons why we should expand to
Austria.” This is lazy writing, as the author has not bothered to summarize the
three reasons properly for the reader.
Second, ideas in any grouping must be logically similar and share the same
level of abstraction. In other words, a group cannot consist of “apple,” “fruits,”
and “table,” since an apple and a table are not logically similar, and as a more
abstract term, “fruits” belongs on a higher level of the pyramid.
Build your pyramid: group similar ideas together and then summarize
each group with one statement.
Any statement you make within your pyramid structure must raise a question
in the reader’s mind, which you then answer on the level below. One way this
answer can be formulated is through deductive reasoning.
When recommending action to your reader, consider flipping the order of your
deduction so that you lead with your conclusion. After all, the recommendation
is what the reader really cares about.
Consider the example, “We should hire any applicant who knows how to read.
Applicant A knows how to read. Hence, we should hire applicant A.” As you
can see, from a reader’s perspective, the premise-premise-conclusion order
withholds the most interesting piece of information until the end. As a rule of
thumb, recommendations benefit from the opposite order: “We should hire
applicant A, because we need someone who can read, and he can.”
If, for example, you try to justify the main finding of a complex document
through deduction, your first premise will likely have several levels of
justifications below it, which the reader must slog through just to arrive at the
second premise. This will make your deduction extremely hard to follow.
Induction means drawing a conclusion from a set of ideas that are similar in
some way; e.g. “Reasons for…” or “Parts of…”
With induction, the logical order in which to present your supporting points is
not as obvious as with deduction. To make it intuitive for the reader, the order
should always be determined by the source of the grouping.
First, you identify the problem in clear, measurable terms; e.g., “The factory is
losing three hours of operating time each day; how can we avoid this?” Next,
you find out exactly where the problem is; e.g., “The problem is not the people
or the raw material but the machines; they break down every day.” Third, you
dig deeper into the problem to find out why it exists; e.g., “The maintenance
workers receive insufficient training.” This allows you to identify possible
courses of action to solve the problem; e.g., “Make supervisors responsible for
training or purchase training externally.”
An example would be a tree of financial structures; e.g. a profit tree. The word
“Profit” would form the trunk of the tree and then split into two branches titled
“Sales” and “Costs.”
The “Costs” branch would then split into “Fixed costs” and “Variable costs,”
which in turn would split into more and more sub-factors. Eventually, a level of
granularity would be reached where the problems and their sources become
evident; for example, one might find out that lagging profits are due to the
increased costs of certain materials.
If you have discovered the solution to your reader’s problem, it is now your job
to convince her to take action. So how do you structure your
recommendations as convincingly as possible?
Increase training:
First of all, although the actions grouped together do bear superficial similarity
to each other, they are not structured around the effects they are meant to
cause.
The actions are now grouped under the effects they aim to cause (i.e.,
increasing sales and cutting production costs) so that later one can easily
judge whether or not the desired effects have been reached.
Every document should begin with a brief introduction that serves two
purposes: to incite the reader’s interest in the document, and to set the stage
for the problem to be solved.
The easiest way to pique your reader’s interest and help her concentrate on
your document is to put the introduction in story-form. You begin by describing
the initial situation, after which you introduce a complication and finally offer
a resolution.
The complication should prompt a question in the reader’s mind; e.g. “What
should we do about it?” This question will be comprehensively answered in
the main body of the document, but you also want to give your reader an
overview of your thinking within the first 30 seconds of picking up the
document.
Thus, you present your main point as well as your most important backing
points in the introduction:
Use the introduction to tell the reader your key points within 30 seconds
of reading.
The Pyramid Principle Key Idea #7: Use headings
and formatting to show your pyramid structure in
the text.
To guide the reader through your pyramid hierarchy, you need a way of
demonstrating the structure on paper.
The most popular method is to use headings to indicate the various levels and
groupings of ideas. Use increasingly indented headings to show you are
moving toward the lower levels of the pyramid. Government offices and large
companies will even add decimal numbers (1, 1.1, 1.1.1) to further emphasize
the structure.
For example,
Title of document
The introduction and main argument should be stated, and the main section
points introduced here.
1. First section
Always introduce any group of headings and the key points you intend to
make.
1.1. First subsection
1.2. Second subsections
2. Second section
2.1. First subsection
2.2. Second subsection
When using headings seems too rigid and formal, consider simply underlining
the main point and supporting points, etc., within the text.
Finally, in very brief messages like emails, simple indents may be most
appropriate to convey the simple structure. See the example below:
***
Sales
Costs
Market trends
***
Use headings and formatting to show your pyramid structure in the text.
Even the most logically thought-out pyramid structure is of little use unless the
reader can keep up with it.
It is easy to lose the reader when moving between the various sections and
subsections of the pyramid, so you should let her know when you
are transitioning. One way to do this is to reference backward at the beginning
of a new section.
For instance, if you’ve just used a chapter to support the statement, “ArgonEx
has too much inventory,” and you’re moving on to the next point regarding
poor logistical processes, you might start the next chapter, “In addition to
having too much inventory, ArgonEx has poor logistical processes.” This lets
the reader know you’ve transitioned into a new sub-segment of the pyramid.
If a chapter is particularly long and arduous, you may want to conclude with
a brief summary of its main points before moving on. This will effectively make
sure the reader’s mind is where you want it to be at the start of the next
chapter.
Final summary
To assist the reader, organize your thinking into a pyramid shape before
starting to write.
Build your pyramid: group similar ideas together and then summarize
them with one statement.
Justifying statements: use deduction to derive conclusions from chains
of premises.
Justifying statements: use induction to derive conclusions from groups
of similar items.
Use the introduction to tell the reader your key points within 30 seconds
of reading.
Use headings and formatting to show your pyramid structure in the text.
Use clear transitions between groups of arguments to keep the reader
in the loop.