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Expectancy Confirmation Processes Arising in the Social Interaction


Sequence

Article  in  American Psychologist · October 1980


DOI: 10.1037/0003-066X.35.10.867

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Expectancy Confirmation Processes Arising in the
Social Interaction Sequence

JOHN M. DARLEY Princeton University


RUSSELL H. FAZIO Indiana University

ABSTRACT: Psychologists have begun to use Merton's gations (e.g., Meichenbaum, Bowers, & Ross, 1969;
concept of the self-fulfilling prophecy to explain a wide Zanna, Sheras, Cooper, & Shaw, 1975) have con-
variety of social phenomena and problems. The firmed that teacher expectations affect student
present article further develops the theory behind achievement.
this and related concepts. The core of our argument
Several recent studies, aimed at documenting the
is that self-fulfilling prophecy effects occur when any
one of many possible forces distort the processes
workings of the teacher-student expectancy con-
occurring in normal social interactions. To elucidate firmation in nonexperimental social interaction
this argument, we describe a model of simple social settings, have provided some estimates of the
interactions that involves (a) a perceiver's formation magnitude and generality of the effect. A series
of an expectancy about a target person, (b) his or her of correlational studies showed that naturally
behavior congruent with the expectancy, (c) the target's occurring teacher expectancies are related to stu-
interpretation of this behavior, (d) the target's dents' achievement (e.g., Palardy, 1969; Rist,
response, (e) the perceiver's interpretation of the 1970; Seaver, 1973; Sutherland & Goldschmid,
response, and (/) the target's interpretation of his or 1974). For example, Seaver (1973) suggested that
her own response. We discuss the biasing factors that teachers form expectations about a younger sibling
may lead to self-fulfilling prophecy effects at each step
on the basis of the older sibling's performance. He
of this sequence. In addition, we suggest several other
forms of expectancy confirmation that may occur via found a greater relationship between the achieve-
the social interaction process. Our presentation has ment scores of two siblings taught by the same
two major purposes: to increase the theoretical clarity teacher than between the achievement scores of
of the self-fulfilling prophecy and related effects and to control siblings taught by different teachers. Such
identify needs for future research on the topic. correlational findings are always open to question
concerning causal direction. A recent cross-lagged
The concept of the self-fulfilling prophecy continues panel analysis suggests, however, that it is the
to generate research (e.g., Crano & Mellon, 1978; teacher expectations that affect student perform-
Snyder & Swann, 1978), theory (R. A. Jones, ance. Crano and Mellon (1978) found that
1977), and controversy (Archibald, 1974; Wilkins, teacher attitudes affected children's achievement to
1977). This activity is certainly a testimony to a greater degree than students' performance im-
the importance of the construct, which is central pinged on the teachers' attitudes. This is
to many of the practical implications of psycho- impressive testimony to the practical importance of
logical knowledge for real-world settings (Rosenhan, expectancy effects.
1973; Rosenthal & Jacobson, 1968). Partly be- The expectancy confirmation effect has also been
cause of this enormous practical importance, the
investigated in contexts other than the classroom.
majority of empirical investigations of the self-
Some of the earliest research demonstrated expec-
fulfilling prophecy have involved its occurrence in
classroom settings. Rosenthal and Jacobson (1968)
contended that the induction of a teacher's expec-
The contribution of the two authors was equal; order of
tation of improvement in certain children's achieve- authorship is alphabetical. The authors are indebted to
ment performance caused such an improvement. Nancy Cantor, Joel Cooper, Edward E. Jones, and Steven
Despite the controversy regarding this initial re- J. Sherman for comments on earlier drafts of the article.
Requests for reprints should be sent to John M. Darley,
search (Elashoff & Snow, 1971; Jensen, 1969; Department of Psychology, Princeton University, Princeton,
Thorndike, 1968), subsequent experimental investi- New Jersey 08544.

Vol. 35, No. 10, 867-881 AMERICAN PSYCHOLOGIST • OCTOBER 1980 • 867
, Copyright 1980 by the American Psychological Association, Inc.
0003-066X/80/3510-0867?00.75
tancy confirmation within the experimental sit- It is useful to regard the sequence as containing
uation. Under certain conditions experimenters one more step: (6) After acting toward the per-
may inadvertently bias the behavior of subjects. ceiver, the target person interprets the meaning of
(See Rosen thai, 1976, for a summary of these his or her own action. Ordinarily, of course, the
research findings.) Furthermore, self-fulfilling interpretation will be that the action was the appro-
prophecies have been shown to operate so as to priate one and was "caused" by the perceiver's
confirm various social stereotypes. Expectancy action to which it was the response. However,
effects have been implicated in the creation of other possibilities do exist. From his or her action,
apparent sex differences in behavior (Zanna & Pack, the individual may infer something new about him-
1975), in the maintenance of racial stereotypes self or herself. As a result, the individual's self-
(Cooper & Fazio, 1979; Word, Zanna, & Cooper, concept may be modified.
1974), in the perseverance of trait inferences re- This interaction sequence is arbitrary in at least
garding physically attractive women (Snyder, two senses. First, the sequence can represent a
Tanke, & Berscheid, 1977), in the job performance cyclical process in that the perceiver's expectancy
of workers (King, 1971), and in the channeling of in Step 1 may have arisen from previous "passes"
general social interactions (S. C. Jones & Panitch, through the sequence, or it may actually mark the
1971; Snyder & Swann, 1978). beginning of the interaction. Second, although we
Despite the practical importance of expectancy have arbitrarily designated one of the individuals
effects and despite the voluminous research literature involved in the interaction as the perceiver and the
documenting such effects, relatively little attention other as the target, it should be clear that the
has been given to the process by which self-fulfilling process can be symmetric in nature. Just as the
prophecies occur. We *shall attempt to analyze perceiver has an impression of the target, the indi-
this underlying social interaction process by present- vidual we have designated as target is likely to have
ing the steps in a general social interaction sequence expectancies concerning the perceiver. In another
and by examining the research documentation for sense, of course, the identification of the perceiver
each of these steps.1 in the self-fulfilling prophecy sequence is often
nonarbitrary, and the interaction is nonsymmetric.
The perceiver is the participant who generally has
The General Social Interaction Sequence the power to impose his or her definition of the
As recognized by researchers of widely differing situation on, or affect the life course of, the other
orientations (e.g., signal detection theorists, Lindsay individual.
& Norman, 1977, and symbolic interaction theorists, Having presented the general interaction sequence
Blumer, 1969), perception is a constructive, inter- that organizes our analysis, we can now turn to the
pretative process. Such interpretation is partic- working definition of the term selj-julfilling proph-
ularly critical in the perception of other people. ecy and can examine our definition in the context
The' actions of another person do not automatically of the interaction sequence. The concept of the
convey meanings, but are given meanings by the self-fulfilling prophecy was first set forth by Robert
perceiver. Therefore, a generally accepted account Merton (1948, 1957):
of a social interaction sequence between two people Definitions of a situation (prophecies or predictions) be-
might be as follows: (1) Either because of past come an integral part of the situation and thus affect sub-
observations of the other or because of the cate- sequent developments. . . . The self-fulfilling prophecy is,
in the beginning, a false definition of the situation evoking
gories into which he or she has encoded the other, a new behavior which makes the originally false conception
a perceiver develops a set, of expectancies about a come true. The specious validity of the self-fulfilling
target person. (2) The perceiver then acts toward prophecy perpetuates a reign of error. For the prophet
will cite the actual course of events as proof that he was
the target person in a way that is in accord with right from the very beginning. (Merton, 1957, p. 423)
his or her expectations of the target person. (3)
Next, the target interprets the meaning of the
1
perceiver's action. (4) Based on the interpretation, It is not the purpose of the present article to present
an exhaustive review of all of the studies relevant to the
the target responds to the perceiver's action, and processes we describe, instead we cite various studies that
(5) the perceiver interprets the target's action. At directly bear on the specifics of the suggested processes.
this point, the perceiver again acts toward the target , The literature on various aspects of the self-fulfilling
prophecy is vast. The reader who is concerned with
person and so can be regarded as reentering the "specific areas is referred to various literature reviews such
interaction sequence loop at Step 2. as Dusek (1975), Rosenthal (1976), and Wilkins (1977).

868 • OCTOBER 1980 • AMERICAN PSYCHOLOGIST


Implicit in Merton's characterization is an image expectancies are more likely to be about the inten-
of an interaction in which one individual imposes tions and dispositions of the target person, from
an expectancy on a target individual in such a way which general classes of behavior are predicted.
as to make the second individual behave in a fashion Whatever the exact nature of the expectancy, it
which confirms that expectancy. Two related pos- can be inferred from any of several sources. For
sibilities immediately suggest themselves: First, each kind of inference, various possible sources of
the behavior of the target person is not actually bias are possible.
altered by the expectation of the perceiver and thus
does not "objectively" confirm the expectation. But DIRECT OBSERVATION OF BEHAVIOR
because of well-known perceptual distortion pro-
cesses, it is interpreted by the perceiver as con- First, the perceiver necessarily observes only a
firming his or her expectation. Second, the sample of behaviors of the target person. It is
perceiver's expectation, communicated through his possible that this sample of behaviors was an un-
or her action, can actually alter the behavior of representative one in that the target person was
the target in such a way that observers judge, the acting under some constraints of which the perceiver
behavior to be in accordance with the definition was unaware. An unlucky undergraduate may be
implicit in the perceiver's expectancy. (Compare suffering from an attack of flu arid therefore do
this with Rosenthal's, 1976, distinction between poorly on a test on which he or she would ordinarily
noninteractional and interactional experimenter do well. An observer who is unaware of the illness
expectancy effects.) The latter possibility seems may form an expectation of future poor
most consistent with Merton's characterization of performance.
the concept, and it is the one we adopt in this Second, whether or not the sequence of behavior
article. The self-fulfilling prophecy, then, refers to observed is an unrepresentative one, the inferences
the process by which the expectancies held by one that the observer draws from it may be unwar-
individual about another alter the behaviors of that ranted. The actor-observer effect postulated by
other in ways that observers would interpret as E. E. Jones and Nisbett (1971) has been confirmed
confirming the perceiver's expectancy. by other studies (see E. E. Jones, 197,6, for a review
Within the general interaction sequence outlined of these findings). Apparently, even if an observer
above, it is clear that Merton's definition and most is aware of the constraints limiting the freedom of
research on the self-fulfilling prophecy involve the action of an individual, he or she is likely to under-
link between Step 1 and Steps 4 and 5. That is, estimate the force of these constraints and still
the perceiver's expectancy evokes a new response make attributions to the target person (E, E. Jones,
from the target (Step 4), which fulfills the expecta- 1979; E. E. Jones & Harris, 1967; Ross, 1977;
tion. Step 5 represents the perceiver's "biased Snyder & Jones, 1974).
proof" that his or her expectancy regarding the The above discussion has assumed a perceiver
target was correct. Clearly, several intermediary who is simply observing the behavior of a target
steps must be assumed to take place, but research individual. But often the perceiver may be in-
on these linkages is relatively sparse. It is the volved in the sequence of actions from which he or
purpose of this article to indicate what psycho- she draws inferences about the target person. The
logical theory might suggest about these inter- perceiver may be involved because the outcomes
mediary linkages and to indicate what expectancy- produced by the target are personally relevant (cf.
related phenomena other than self-fulfilling proph- E. E. Jones & Davis's, 1965, concept of hedonic
ecies might occur in the interaction sequence. relevance) or because he or she is a participant in
the sequence. Both kinds of involvement have been
The Perceiver Forms an Expectancy shown to produce different evaluations of the target
person than would otherwise be made (Chaikin &
The first step in the interaction sequence is the Cooper, 1973; E. E. Jones & DeCharms, 1957;
perceiver's formation of an expectancy regarding Miller, Norman, & Wright, 1978).
the behavior of a target person. These expectancies Attribution theorists have discussed the condi-
can be about the specific behaviors predicted to be tions under which a specific behavior of a target
performed by the target person. However, attri- will be judged correspondent to the underlying
butional theories (Heider,*1944, 1958; E. E. Jones disposition of the actor and will lead to the expec-
& Davis, 1965; Kelley, 1967) suggest that the tation of disposition-related behaviors in the future.

AMERICAN PSYCHOLOGIST • OCTOBER 1980 • 869


Implicit personality theorists (see Schneider, 1973, inferential process. Generalization via an implicit
for a review) have pointed out the possibility of a personality theory occurs subsequent to the attri-
related but different process that can create expec- bution of a particular trait to a target person.
tations for new classes of behavior to be exhibited Stereotypes, on the other hand, are generated by
by the target person. Following ordinary attribu- the observation that an individual is a member of
tion processes, a perceiver may infer a trait or a particular group or category.
disposition of the target person. In the perceiver's Finally, expectations about others can be derived
naive theory of personality, this trait will be con- from third parties. For instance, people's reputa-
nected to other traits, and so the perceiver expects tions may be known before their actual arrival and
the target to exhibit behaviors dispositionally may set up expectations about their behavior. In
related to those inferred traits as well. Obviously experimental studies/ expectations are frequently
these expectations of behavior stemming from in- created in this fashion; for instance, in the well-
ferred traits can be different depending on the known Rosenthal and Jacobson (1968) study,
implicit personality theory of the perceiver. Fur- expectations about specific children who would be
thermore, depending on how appropriate the per- "late bloomers" were conveyed to the teachers by
ceiver's implicit personality theory is for the target the psychologist.
person, these inferences may lead to inaccurate
expectancies regarding the future behavior of the The Perceiver Acts
target.
Once the opportunity for a perceiver-target inter-
action arises, the perceiver's expectancy regarding
CONTINUING SEQUENCES the target (however that expectancy was formed)
influences his or her behavior toward the target.
In the previous examples, direct observation of a
By guiding the perceiver's actions, the expectancy
sample of a single individual's behavior led to
channels the course of the perceiver-target inter-
predictions about similar or inferentially related
action. This channeling can occur via different
future behaviors on the part of that individual.
types of action on the part of the perceiver. It will
But not all behavioral expectancies are derived from
be usefulto distinguish between actions that termi-
direct observation of an individual target. Fre-
nate the interaction sequence and those that permit
quently, initial expectancies about the behavior of
it to continue.
an individual are drawn from evidence about the
class of individuals to which that target individual
TERMINATED SEQUENCES
is assumed to belong (cf. E. E. Jones & McGillis's,
1976, related distinction between target and cate- On the basis of his or her expectancy, the perceiver
gory-based expectancies). A perceiver's knowledge may actively avoid the initiation of any interaction
that a target individual belongs to some racial, with the target. Consistent with Newcomb's
ethnic, or gender category may trigger inferences (1947) autistic hostility hypothesis, the perceiver
about what actions he or she ought to display (see may ignore any overtures on the part of the target
Hamilton, 1979, for a review). Thus stereotypes and, if socially forced into the interaction, may
operate in a manner similar to the operation of seek to terminate it at the earliest possible moment.
implicit theories of personality. Both constructs For example, a bigot is unlikely to seek out inter-
involve the interconnection of various attributes. actions with a black (DeFleur & Westie, 1958;
In fact, stereotypes may be regarded, as R. A. Warner & DeFleur, 1969). Such a case is most
Jones (1977) has cogently argued, as regions of an apt to occur when the perceiver's expectancy con-
individual's implicit personality theory. Like im- cerning the target's behavior is so negative or
plicit personality theories, stereotypes can vary with ego threatening that he or she wishes to avoid
regard to their appropriateness and accuracy. How- contact with the target. The end result of such
ever, a great deal of the thrust of stereotyping expectancy-guided avoidance behavior is the main-
research has been to demonstrate that these be- tenance of the perceiver's impression of the target.
havioral expectancies are overgeneralized and in- By refusing to begin or by quickly terminating the
accurate predictors of actual behavior of the target interaction, the perceiver never allows the target
individual. (For a review, see Brigham, 1971.) an opportunity to correct any misperceptions. The
One difference between implicit personality theo- perceiver's hostility has (become "autistic" in the
ries and stereotypes is in the cue that generates the sense that it prevents him or her from being, respon-

870 • OCTOBER 1980 • AMERICAN PSYCHOLOGIST


sive to opportunities for interaction that might or a lesser percentage of interactions characterized
serve to provide additional information about the by negative affect (e.g., Meichenbaum et al., 1969),
target person. more positive nonverbal behaviors2 (e.g., smiling,
Of course, termination of the interaction by the direct eye gaze) from the teacher (e.g., Chaikin,
perceiver may strongly affect the target's life,if the Sigler, & Derlega, 1974), higher levels of positive
perceiver holds some power over the target. On reinforcement following correct responses, and
the basis of some quickly formed expectancy, an higher levels of negative reinforcement following
advisor may decide to dismiss a student or an incorrect responses (e.g., Lanzetta & Hannah,
employer may not hire a prospective employee. 1969). In a review of many such classroom studies,
Therefore, although the fact that a perceiver's Rosenthal (1974) has cited evidence that teachers
categorizations may lead to a false diagnosis of the provide children labeled as bright with a warmer
target is obvious enough, it is possible that its role climate, more differentiated performance feedback,
in the production of self-fulfilling prophecies is a greater amount of and more difficult material to
underestimated. In the real world, high-power learn, and more opportunities to respond. (See also
individuals often make treatment decisions on the Cooper, 1979, for a review.)
basis of extraordinarily little evidence because they The expectancy-action link has also been demon-
are under great time pressure. The psychiatrist, strated by numerous studies involving interactions
the teacher, and the police officer often need to other than teacher-pupil ones. Subjects have been
make rapid assessments of persons. On the basis of found to behave more competitively in a game
those assessments, they may assign the individual situation when led to expect that their partner dis-
to a specific treatment program. The interaction liked them (S. C. Jones & Panitch, 1971) or that
between the authority figure and the target has now their partner was generally a hostile person (Snyder
terminated, but the authority's influence on the life & Swann, 1978). Kelley (1950) found that par-
of the target may be decisive. ticipation in a class discussion varied as a function
of whether the students expected a guest instructor
CONTINUING SEQUENCES to be a warm or cold person. In the context of an
interracial job interview, Word et al. (1974) found
Even if the perceiver's expectations do not lead to that trained white and black confederates posing as
avoidance or premature termination of the inter- job applicants were treated differently by white
action, they may still affect its course. In such job interviewers. Relative to the white applicants,
cases the perceiver's expectation influences the man- black applicants received shorter amounts of inter-
ner in which he or she behaves toward the target, view time, greater physical distancing, and higher
thus coloring the nature of the ensuing interaction. rates of speech error (e.g., repetitions, stutters)
The link between perceiver expectancy and action from the white interviewers. These findings docu-
has been widely demonstrated. In an observational ment the effect of stereotypic assessments of a target
study of a kindergarten class, Rist (1970). found person on behaviors toward that person.
that the teacher divided the children into rigid At this point it again becomes obvious that the
tracks very early in the year. This division interaction process is symmetrical in nature. The
appeared to be largely based on socioeconomic status target, in effect, becomes a perceiver. Because
and appearance qualities that the teacher con- the target's response is influenced by the interpreta-
sidered to be indicative of academic promise. Not tion given to the perceiver's action, it is important
only did-the teacher physically separate the differ- to consider how the action is apt to be perceived.
ent tracks, but she spent a disproportionate amount First, the target is likely to have some perceptions
of time teaching the highest track and disciplining
the lowest track. Thus teaching behavior was
related to the teacher's expectations regarding the 2
Nonverbal behaviors may be of particular importance
academic ability of the children. in social interactions and in the mediation of self-fulfilling
Many experimental studies involving classroom prophecies. As Schneider, Hastorf, and Ellsworth (1979)
have pointed out, nonverbal behaviors tend to be unin-
or tutoring situations have demonstrated differential tentional in nature. As a result, the perceiver's attitude
teacher behavior as a function of expectancy. Rel- toward the target person is apt to have a profound influ-
ative to controls, students labeled as bright have ence on nonverbal behavior toward the target (cf.
Mehrabian, 1969), and such behavior is apt to be con-
been found to receive a greater percentage of sidered reflective of the perceiver's dispositions by the
teacher interactions characterized by positive affect target.

AMERICAN PSYCHOLOGIST • OCTOBER 1980 • 871


of the perceiver that lead to expectations about the topics it will be important to address in future
personality and actions of the perceiver. (These research is the conditions that lead to drawing
expectancies arise from the processes by which the complex attributions versus fragmentary and fleet-
perceiver categorized the target person, which we ing nonconscious or emotional reactions.
discussed earlier, and are subjected to the same Four possible categories of attribution may be
potential biases.) In addition the target person has used by the target to account for the perceiver's
available the actions of the perceiver and will need actions.
to interpret their meaning.

DISPOSITIONAL CHARACTERISTICS
The Target Interprets the OF THE PERCEIVER
Perceiver's Action
Most obviously, an attribution may be made
The perceiver has perceived and acted toward the
directly to the perceiver. For instance, Word et al.
target, and now the target may interpret the mean-
(1974) found that subjects rated an interviewer
ing of the perceiver's action. Attribution theory
who behaved in a distant manner as less friendly
gives a cognitive, decision-making account of a
than one who behaved in a more immediate manner.
person's interpretations of the acts of another.
S. C. Jones and Pahitch (1971) found that male
Therefore an image arises of the perceiver (the
targets eventually came to like male perceivers who
target individual in this case) carrying out a con-
had behaved cooperatively with them and to dislike
scious analysis that leads to a complete and
perceivers who had bargained competitively with
explicitly formulated set of attributions about the
them.3 This experiment is an interesting one in
other. Several elements of this image are fre-
that it illustrates several steps in the general inter-
quently incorrect. First, we are frequently unaware
action sequence. A perceiver is originally led to
of the attributional processes we employ. Like
believe that a target individual either likes or dis-
many other habitual processes, they are both very
likes him or her. The perceiver then initiates co-
rapid and automatic, and they need, not be very
operative or competitive behavior. As a result of
logical or rational in character. Second, they need
the perceiver's behavior, the target in fact comes to
not be complete; we frequently infer only one or
like or to dislike the perceiver.
two conclusions about another from his or her
Once the target comes to this kind of general-
actions. At other times our interpretations are
ization about the perceiver, that expectation can
minimal, consisting largely of, for instance, an
influence his or her behavior toward the perceiver
emotional discomfort provoked by the actions of the
in a variety of other future situations. Further-
other. It is important to remember that the inter-
more, the disposition attributed to the perceiver
pretations a person makes of another may be in-
complete and fragmentary, and some of the future may be generalized so as to be considered character-
consequences 'that were discussed in. the previous istic of anyone who falls within the same category
sections may not occur. membership as the perceiver. For example, a
Still, as the symbolic interactionists remind us, child's first experience with a teacher may lead to
actions always require interpretations before people generalizations about the ways in which all teachers
can react to them, so some interpretation always behave.
occurs. And sometimes the interpretations are suffi-
ciently detailed to generate future consequences. If
the target has interpreted the perceiver's behavior 3
Interestingly, the effect did not occur with respect to
as due to the dispositions of the perceiver, then the female dyads, despite evidence that the liking manipula-
impression of the perceiver is apt to influence the tion was effective for females. S. C. Jones and Panitch
(1971) reported data showing that female perceivers were
target's behavior toward the perceiver in later en- less likely than male perceivers to translate their reported
counters, possibly even in situations very different liking or disliking into cooperative or competitive behavior
from that involved in the original interaction. For toward the target, and also that female targets were less
likely than male targets to interpret cooperative or
example, after a brief encounter with the perceiver competitive behavior as stemming from the perceiver's lik-
in a seminar situation, the target may conclude ability or dislikability. Although the reason for the sex
that the perceiver is a warm person. Hence the difference is unclear, the data do demonstrate the necessity
of the mediating processes. Only when the manipulation
target may now be more likely to greet the perceiver led to differential game behavior did the target, in fact,
when encountered in other settings. One of the come to like or dislike the perceiver.

872 • OCTOBER 1980 • AMERICAN PSYCHOLOGIST


ATTRIBUTIONS TO THE SITUATION be dealt with in future interactions with the per-
ceiver. On one hand, the target may not accept the
The target may make attributions to elements of the
validity of that conclusion. Therefore, the target
situation rather than to dispositions of the other
may attempt to counter-act and change the per-
actor. Such an attribution appears particularly
ceiver's initial. impressions. Or as Mead (1934)
likely to occur when the target is attempting to
and Cooley (1900) have pointed out, the target
understand the nature of the situational forces. For
may come to accept the self mirrored in the
instance, a subject in the Schachter (1959) fear
perceiver's actions.
and affiliation studies, on observing the fear reac-
tions of another subject, may conclude not that the
COMPLEX ATTRIBUTIONS
other subject is a fearful person but that the sit-
uation in which they both find themselves is gen- More complex attributions about the meaning of
erally a fear-provoking one. This kind of situation the perceiver's action are also possible. By and
attribution will affect the target's present and future large they involve attributing the cause of the per-
behavior in that setting, and if the specific setting ceiver's action to interactions of the three deter-
is perceived as representative of a more general class minants already discussed. A Person X Situation
of settings, then the target person develops expecta- explanation could occur such that the target decides
tions about all of those settings. A child whose that the perceiver responds to situations of one type
first classroom is a formal and strictly disciplined in a particular manner. For instance, the target
one may conclude that this is the behavior required may conclude that the perceiver reacts to unstruc-
in all classrooms and may have trouble responding tured situations with anxiety. Alternatively, the
in less structured situations. As this example sug- target may conclude that the perceiver's actions are
gests, setting generalizations and role generalizations a result of an interaction between the target and the
can be very similar. In one, all settings of a cer- situation. That is, the target, decides that he or
tain kind are seen as requiring certain behavior; in she, in the particular type of interaction setting,
the other, all people of a certain category are caused the perceiver to act a certain way. A black.
expected to behave in a certain way. personnel manager may be aware that many indi-
viduals may react with anxiety when they meet
THE TARGET'S SELF-ATTRIBUTIONS him or her in an employment interview.
All of these interactional attributions for the
The target can be aware that the perceiver's actions perceiver's behavior create expectancies about the
toward him or her may be based on some character- repetition of that behavior in at least some future
istic of himself or herself. The characteristic may settings. Because they are interactional rather
be a personal one, or it may be a function of cate- than main effect expectancies, they apply to more
gory membership. A person may be aware, for limited classes of situations. Instead of expecting
instance, of appearing formal in initial contact another individual to react to all situations with
situations and may judge that the formal reaction anxiety, for instance, we might expect him or her
received from the perceiver was elicited by his or to react with anxiety to all situations in which he
her own formality. Or a black person may be or she is confronted with a black authority figure.
aware that some whites may initially exhibit distant Insofar as the current scientific conceptualizations
behavior because of his or her skin color. Of course, of human personality are more consistent with this
a good deal of research on actor-observer differences personality-situation explanation of human action
suggests that individuals too readily draw disposi- (Mischel, 1968, 1973), it might be argued that
tional attributions about other individuals. This these interactionist generalizations are the more
suggests that individuals are likely to minimize their
sophisticated ones for people to draw. But
own role as causal agents in generating the actions empirically, this remains to be seen. There is
of other individuals. However, research (e.g., strikingly little research on the target's interpreta-
Arkin & Duval, 1975) has demonstrated that this tion of the perceiver's action in an interaction
process, is by no means total or irreversible; people
setting.
are sometimes aware that they cause other people's
actions, or can be made to be so aware.
If the target regards something about himself or The Target Responds
herself or his or her category membership as a Up to this point, we have examined the perceiver's
cause of the perceiver's behavior, then this needs to formation of an expectancy, subsequent behavior

AMERICAN PSYCHOLOGIST • OCTOBER 1980 • 873


toward the target person, and the target's interpre- interviewer behavior. Subjects facing the immedi-
tation of that behavior. This interpretation is ate interviewers took more proximate positions and
relevant to the manner in which the target will made fewer speech errors than did nonimmediate
respond. subjects. Furthermore, raters blind to experimental
If the target believes that situational factors or condition judged the nonimmediate subjects as less
dispositional attributes of the perceiver were calm and composed and less adequate for the job
responsible for the perceiver's action, the response than the immediate subjects.
may be quite different than if the target had decided In most studies of interpersonal expectancy
that it was something about himself or herself that effect, the target's responses to the perceiver bear
evoked the perceiver's action. The target's response some reciprocal relationship to the perceiver's
is likely to be coordinated to that oi the perceiver if actions. On examination, this relationship proves
situational forces or the perceiver's dispositions to be of two sorts: first, categorically similar
have been identified as causal. Both the original responses, for example, smiles to smiles or more
situational forces and the perceiver are still present. precise speech as a response to a formal interview
In these cases the target is likely to reciprocate the setting (both of the latter are thought to be
perceiver's action. Approach behavior from the indexes of the underlying category of social dis-
perceiver will lead to reciprocal approach behavior tance) ; second, responses that are different in kind
from the target; avoidance behavior will produce from the initial actions that provoked them, for
avoidance responses. If the perceiver has behaved example, flight responses from aggressive actions or
competitively, as in the S. C. Jones and Panitch distancing responses from what are perceived as
(1971) and Snyder and Swann (1978) studies sexual advances. As the last example indicates, it
involving a game situation, then the target responds is not simply the interpreted action of the perceiver
competitively. If the perceiver behaves in a' that determines the target's response, but the
friendly, sociable manner, as did the male subjects perceiver's actions as they impact on 'the target's
who were led to believe that they were conversing goals and motives. Approach behavior will lead to
with a physically, attractive female did'in a study withdrawal, not approach, if the target does not
by Snyder et al. (1977), then the target responds want to be approached.
in a sociable manner. It is important to recognize One valid criticism of the self-confirming proph-
that in each of the above studies, the target's ecy literature is that this fact is frequently ignored,
reciprocation of the perceiver's behavior confirmed leading to an unnecessarily static account of dyadic
the perceiver's expectancy. In the first two studies, interaction. In some areas of expectancy-confirma-
the target did act, as the perceiver expected, in tion research, the mediating mechanisms are begin-
either'a hostile or a nonhostile manner. In the ning to be specified and researched. For instance,
Snyder et al. study, the ostensibly physically attrac- Rosnow (Rosenthal & Rosnow, 19 75; Rosnow &
tive female did objectively behave (as scored by Arkin, 1973) and Finkelstein (1976) have pointed
judges blind to experimental condition) in a more out that experimenter expectancy effects require not
sociable manner than the ostensibly unattractive only the experimenter's signal of expectancies but
female—just as the male perceiver's stereotype of the subject's attention to and comprehension of
"what is beautiful is good" led him to expect (cf, those signals. Further, the subject may be moti-
Dion, Berscheid, & Walster, 1972). vated to go along with or do the opposite of the
More subtle nonverbal behaviors are also apt to experimenter's demands and, finally, may or may
be reciprocated. For example, Rosenfeld (1967) not have the capability of doing what he or she is
found that subjects reciprocated with more smiles motivated to do. Similar complex mediating models
and positive head nods when treated in that way by will be needed in other areas of interpersonal inter-
the experimenter. Word et al. (1974) also found action research.
reciprocation of nonverbal behavior. They trained Unfortunately, little research has been conducted
interviewers to behave in a manner that approx- to examine variables that might determine whether
imated the behavior exhibited toward the black the target will accept or attempt to dispel the per-
or white applicants in their earlier experiment. ceiver's impression (cf. Gurwitz & Topol, 1978, for
That is, the interviewer sat closer to the applicant, one such attempt and Baumeister & Jones, 1978,
made fewer speech errors, arid spent more time with for another). However, two factors would appear
the applicant in an immediate condition than in a to be critical in determining the nature of that
nonimmediate condition. Subjects reciprocated response: (1) the importance of the perceiver to

874 • OCTOBER 1980 • AMERICAN PSYCHOLOGIST


the target and (2) the target's beliefs about the might respond if uncertain about the fit of the
validity of the perceiver's impression. If the per- perceiver's impression (cf. Festinger, 1954). Par-
ceiver is someone whose opinion is simply not im- ticularly if the perceiver is a significant other who
portant to the target, then the target is unlikely to has some expertise and familiarity with making
be concerned with attempting to dispel the impres- judgments of the sort in question, the target may
sion. But if the perceiver's impression is important accept the perceiver's impression and come to
to the target, then the target may attempt to dispel believe it. For example, after repeated communica-
the perceiver's impression if he or she does not tions from a professor that he or she is not suited
believe it to be self-descriptive. Farina, Allen, and for graduate school, a student may come to believe
Saul (1968) empirically examined this hypothesis that he or she in fact is not. If others have reacted
and found that subjects who believed that their to the student in the same manner, then the stu-
partner considered them stigmatized in some man- dent is all the more apt to accept that self-
ner (e.g., mentally ill) worked harder at a cooper- definition (cf. Cooley, 1900; Kelley, 1967; Mead,
ative task. Similarly, Lambert, Libman, and Poser 1934). In such cases, confirmatory behavior from
(1960) found that both Jewish and Christian sub- the target may occur (Miller, Brickman, & Bolen,
jects increased their pain tolerance after being told 1975).
that their groups were typically inferior in regard to
this attribute. The Perceiver Interprets the
The target, on the other hand, may find the Target's Response
perceiver's impression to be relatively accurate. In
The target's response is likely to have implications
such cases in which the perceiver's impression is
for the perceiver's image of the target. One pos-
congruent with the target's own self-image, the
sibility is that without confirming or disconfirming
target is likely to behave in a manner that main-
the original expectancy, the target's action may lead
tains the perceiver's assessment. For example,
the perceiver to arrive at a set of new expectancies
Baumeister, Cooper, and Skib (1979) found that a
regarding the target's behavior. On the other
female subject who was led to believe that she
hand, the target's action may have direct implica-
possessed, and who was believed by a perceiver to
tions specific to that original expectancy. In an
possess, a positive (but bogus) trait performed
objective sense, that is, as interpreted by people
very poorly on a subsequent anagram test if she was
who hold no initial expectancy, the target's re-
led to believe that such poor performance was con-
sponse may be congruent or incongruent with the
sistent with this positive trait and if her perform-
perceiver's expectancy and, therefore, may confirm
ance was to be known by the perceiver. Thus
or disconfirm the perceiver's expectancy.
given a favorable impression, the target sought to
maintain that impression, even if it meant doing
CONFIRMING BEHAVIORS
poorly on the task.
Further evidence consistent with this notion is We have already considered some evidence regard-
provided by some research on the effects of social ing "objective" confirmation of the perceiver's ex-
labeling. In an intriguing field experiment, Kraut pectancy. The Word et al. (1974) and Snyder et
(1973) also found evidence demonstrating effects al. (1977) studies are instances in which naive
of social labeling. Donors to a first door-to-door raters judged target behavior to be characterized
campaign were either labeled as charitable by the by the same qualities that the perceiver had ex-
campaign worker or not labeled at all, whereas non- pected. Many of the teacher expectancy studies
donors were either labeled as uncharitable or not (e.g., Meichenbaum et al., 1969) demonstrate that
labeled. The behavioral evidence on which the differential teacher behavior as a consequence of
label was based apparently led subjects to accept teacher expectancy produces expectancy confirma-
the label as veridical. Subjects labeled charitable tion on objective tests of achievement.
gave more, and subjects labeled uncharitable less, How might the perceiver interpret such objective
to a second charity than did their respective control confirmation? Rationally, the perceiver should
groups. Thus, a label congruent with the target's recognize his or her own role in producing the tar-
own past behavior increased the extent to which get's behavior and should attribute the target's
later donation behavior was consistent with earlier behavior to his or her own earlier action. How-
behavior. ever, a great deal of research suggests that this
It is also interesting to speculate how the target is not always the case. Observers appear to over-

AMERICAN PSYCHOLOGIST • OCTOBER 1980 • 875


estimate the causal role of dispositional qualities it appears that an initial impression will be all the
of an actor (E. E. Jones, 1976; E. E. Jones & Nis- more likely to persevere in the face of new infor-
bett, 1971; Ross, 1977). Even when explicitly mation that is only inferentially inconsistent with
made aware of some obvious situational pressures the original information. Thus the "perceiver may
operating on an actor, observers draw dispositional not abandon the original assessment even-if the
inferences regarding the. actor (e.g., E. E. Jones, target's subsequent actions inferentially discon-
1979; E, E. Jones & Harris, 19,67; Snyder & Jones, firm that initial impression. How, then, might the
1974). Basically, perceivers fail to correct ade- perceiver interpret this disconfirming behavior from
quately for the constraints that a social role or the target? A number of studies suggest the exist-
situation may impose on an actor (e.g., Ross, ence of an impression-maintenance 'attributional
Amabile, & Steinmetz, 1977). bias, such that the perceiver attributes expectation-
This fundamental attribution error, as Ross consistent behavior to the dispositional qualities of
(1977) has termed observers' tendency to over- the target and expectation-inconsistent behavior to
estimate the role of dispositional factors and to situational forces. For example, Regan, Straus, and
underestimate the causal significance of situational Fazio (1974) found that a skilled performance
forces, has implications for the manner in which (or, in a second experiment, a charitable act) on
our perceiver will view the target's response. The the part of a liked other was attributed to the dis-
perceiver is likely to underestimate the role of his positional characteristics of that other, whereas the
or her own earlier action (e.g., negative nonverbal same behavior by a disliked other was attributed
behavior or friendly conversational demeanor) in to situational forces. Conversely, poor perform-
determining the target's response. Instead, the ance was attributed externally for liked others and
perceiver is apt to conclude that the target's be- internally for disliked others. Similar patterns of
havior was due to, and is an accurate reflection of, data have been found regarding the maintenance of
the target's disposition. The target is in fact expectations concerning physically attractive and
incompetent for the job, friendly and sociable, aloof unattractive children (Dion, 1972), racial stereo-
and hostile, or whatever in the eyes of the types (Duncan, 1976), sex role stereotypes (Deaux,
perceiver. 1976), and previous trait ascriptions (Bell, Wick-
lund, Manko, & Larkin, 1976; Hayden & Mischel,
1976).
DISCONFIRMING BEHAVIORS
Apparently, then, even if a target attempts to
What if the target's behavior is not in any objective dispel a misperception by working hard to perform
sense congruent with the perceiver's expectancy? skillfully or by complying with a request to per-
Will the perceiver consider his or her original form a charitable act, he or she may not be given
expectancy disconfirrhed and consequently modify full credit by the perceiver for such action. Instead,
the assessment of the target person? Research is the perceiver will consider such behavior as unreflec-
necessary to identify under what conditions such tive of the target's disposition and as due to sit-
modification will occur. The available research uational pressures. The end result, from the point
suggests, however, that such modification on the of view of the perceiver, is that the original im-
basis of a single instance of disconfirmation is pression still appears to be accurate.
rare. And it appears that change may be all the
rarer, given the behavioral commitment that the AMBIGUOUS BEHAVIORS
perceiver may experience as a consequence of his
or her action (Kiesler^ 1971). Recent research by Of course, many behaviors by the target will not
Ross, Lepper, and Hubbard (1975) and Ross, Lep- be easily classifiable as confirming or disconfirming
per, Strack, and Steinmetz (1977) documents the of the perceiver's expectancy in any objective sense.
perseverance of initial impressions. After drawing Many actions are ambiguous and open to varied
inferences about some target person, observers interpretation. A great deal of research suggests
learned that the information on which they had that ambiguous behaviors tend to be perceived in
based those inferences was bogus. Despite this a biased manner. For example, Hastorf and Can-
discrediting of the information, the original impres- tril (1954) found that Dartmouth and Princeton
sion was found to persevere to a significant degree. students viewed infractions during a football game
Given that an initial impression perseveres between their two teams very differently. Duncan
despite the discrediting of the original information, (1976) found that an ambiguous shove was rated

876 • OCTOBER 1980 • AMERICAN PSYCHOLOGIST


as more violent by white subjects when a black experiment by Ross et al. (1977) suggests that
performed the act than when a white did. The actors who know they are assigned on an arbitrary
interpretation placed on such ambiguous behaviors basis to a disadvantageous social role fail to make
is usually consistent with the perceiver's initial adequate allowances for that arbitrary role assign-
expectation. ment when evaluating themselves relative to the
Additional evidence for biased perception pro- individual arbitrarily assigned to the advantageous
cesses is provided by an interesting series of experi- role.
ments by Zadny and Gerard (1974). The findings Given this underestimation of the power of sit-
suggest the operation of an information screening uational forces, a target person may consider his
process during the observation of an actor. Inten- or her behavior to be relatively self-revealing. A
tions earlier ascribed to the actor apparently conclusion that the behavior is self-revealing is
simplify observation by limiting the actions that particularly apt to occur to the extent that the
are processed. Intent-consistent actions are better target perceives himself or herself as having freely
recorded and, consequently, better remembered. chosen to perform the behavior. The target is
For example, after being told that an actor was likely to infer attitudes from that action via either
either a psychology, chemistry, or music major, a dissonance (Festinger^ 1957) or a self-perception
observers witnessed a skit involving the actor. process (Bern, 1972). These attitudes inferred by
Elements in the skit appropriate to the actor's pur- the target might be about (a) his or her beliefs
ported major were better recalled by all three ob- concerning the particular class of situations in
server groups than inappropriate elements (see also which the behavior occurred, (b) his or her beliefs
Bruner, 1957). The implication is that infor- concerning the perceiver or the category of which
mational selectivity will lead our perceiver to the perceiver is a member, or (c) his or her beliefs
process and recall best those elements of the target's concerning himself or herself.
ambiguous action that are congruent with his or On the basis of his or her behavior, the target
her expectancy. (See also Snyder & Frankel, 1976.) may have learned about his or her attitude toward
As a, result of such biased perception processes, the that particular situation. Such an attitude may
perceiver is likely to believe that his or her expec- guide behavior in similar situations. In the Kraut
tancy has been confirmed. (1973) study described earlier, donors and non-
donors who were respectively labeled as charitable
and uncharitable apparently inferred an attitude
The Target Perceives His or Her toward door-to-door charity campaigns. These
Own Action attitudes influenced their reactions in a later
The target's response may have objectively con- similar situation. Along the same lines, research on
firmed the perceiver's expectancy. The perceiver compliance via the foot-in-the-door technique sug-
is likely to have interpreted that action, regardless gests that individuals who comply with an initial
of its confirmatory or disconfirmatory nature, as request self-perceive an attitude toward the situa-
consistent (or at least not inconsistent) with his tion ("I am the type of person who cooperates with
or her impression of the target. But how will the surveyors or campaigners"), which leads them to
target interpret his or her own action? comply with later requests (Freedman & Fraser,
Much of the data we have reviewed suggests that 1966; Seligman, Bush, & Kirsch, 1976; Snyder &
the target's response was, in some sense, forced by Cunningham, 1975). These studies represent in-
the perceiver's initial behavior. Furthermore, re- stances in which individuals have inferred from
search on the divergent perceptions of actors and their behavior an attitude toward a particular class
observers suggests that actors are typically more of situations. In effect, they have learned and
attuned to the situational causes of behavior than internalized a mode of response (or, in Abelson's,
observers are. These findings would seem to sug- 1976, terminology, a script) to a class of situations.
gest that the target would attribute his or her As a second possibility, behavioral inference may
response to the situation. However, the actor- lead the target person to form or polarize his or
observer difference is A relative one; actors tend her attitude toward the perceiver (e.g., Davis &
to attribute more causality to situational factors Jones, 1960). For instance, after interpreting a
than do observers. Yet actors, too, tend to under- perceiver's hostile behavior as due to ;the disposi-
estimate the behavioral limitations that social or tional qualities, of the perceiver, a target may be-
situational roles place on them. An interesting come all the more convinced that the perceiver is

AMERICAN PSYCHOLOGIST • OCTOBER 1980 • 877


a hostile person on observing his or her own hostile perceiver-target interaction that follows the steps
response to the perceiver. ("I wouldn't have re- we have outlined.
sponded in that way if he [she] were not such a
hostile person.") Such an attitude is apt to influ- Conclusion
ence, future behaviors toward the perceiver and
may result in continuing confirmation of the per- By examining each of the steps in a general inter-
ceiver's expectancy of the target and of the target's action sequence, we have noted a number of differ-
expectancy of the perceiver. ent forms of expectancy maintenance and confir-
mation. The classic self-fulfilling prophecy repre-
As a third alternative, the target might infer
sents only one such form and only one possible
from his or her behavioral response something about
outcome of an interaction sequence. Many related
himself or herself. By self-attributing the response,
outcomes may accrue, however, from the inter-
the target may conclude that he or she is the kind
action. Let us now review and summarize this
of person who typically behaves iii that manner, or
variety of expectancy-maintaining and expectancy-
at least is the kind of person who behaves in that
confirming phenomena. ,
manner in situations of that sort. Snyder and
1. On the basis of expectancy, the perceiver may
Swann (1978) found that targets who were led
avoid or terminate action with the target. Ter-
to believe that their hostile response to a perceiver
mination of the sequence by a perceiver who holds
reflected a disposition acted in a hostile way toward
some power over the target poses a particularly
a new partner. This finding represents an exten-
acute problem for the target because of the pro-
sion of the traditional self-fulfilling prophecy—one
found implications it may have on the target's
in which the target ascribes to himself or herself
life. Such termination permits the perceiver to
the very qualities the perceiver expected. This
maintain his or her impression of the target and
self-ascription, then, prompts the -target to behave
effectively prohibits the target from changing that
congruently with the perceiver's original expectancy,
impression.
even in interaction with different others or in differ-
2. Although the target person's response to the
ent situations.4
perceiver's action is actually quite ambiguous, the
Clearly the cross-situational generality of such
perceiver may interpret the ambiguous response in
self-ascriptions is in need of further investigation.
a biased manner, concluding that the target's be-
Nevertheless, some research does suggest that cross-
havior actually confirmed the expectancy.
situational generality of a self-ascription can occur.
3. Despite the fact that the target's response
Comer and Laird (1975) found that subjects who
objectively disconfirms the perceiver's impression
agreed to perform an Unpleasant task (in this case,
of the target, the impression may persevere. The
eating a worm) tended to draw one of three infer-
perceiver may attribute the target's disconfirming
ences from their agreement: (1) Some subjects con-
behavior to situational forces, resulting in expec-
cluded that eating a worm was not actually all that
tancy maintenance.
unpleasant; (2) some subjects concluded that they
4. The target's response to the perceiver's expec-
were brave and heroic individuals; and (3) some
tancy-guided behavior may objectively confirm the
subjects concluded that they deserved to suffer. perceiver's expectancy. That is, naive observers
These latter two groups of subjects, then, attributed with no expectancy regarding the target would
their compliance to some aspect of themselves. interpret the target's response in a manner congru-
These self-ascriptions were found to affect later ent with the perceiver's expectations. Such objec-
behavior in a different situation. Subjects were tive confirmation may occur (a) because the target
asked to choose between a task in which shocks
were to be administered to the subject and a
4
neutral task. A greater number of those subjects It should be noted, however, that the second inter-
who had modified their conceptions of themselves action in the Snyder and Swann (1978) study occurred
in the same situation as did the target's original response.
(Groups 2 and 3 above) chose to shock themselves Hence we do not know whether the target concluded that
than did subjects who changed their concep- he was generally a hostile person or (perhaps more likely)
that it was appropriate to behave in a hostile fashion in
tion of the worm (Group 1). Thus self-ascriptions the confines of competitive .laboratory games. To the
inferred from behavior in one situation affected be- extent that the latter is true, the Snyder and Swann study
may actually represent an example of subjects' inferring
havior in a new situation. Such general changes in an attitude and learning a mode of response toward a
a target's self-concept can be the end result of a particular situation.

878 • OCTOBER 1980 • AMERICAN PSYCHOLOGIST


responds in kind to behavior from the perceiver, or ceiver and the target. The first set of outcomes
(b) because the target accepts as accurate the (Outcomes 1, 2, 3, and 5) involve perceptions on
assessment implied by the perceiver's action and the part of the perceiver that maintain or confirm
continues to act in terms of that assessment. the assessment of the target person. If the per-
5. In the ease of objective expectancy confirma- ceiver is in a position of power over the target, then
tion from the target, the perceiver underestimates his or her actions can affect the life chances of the
his or her own role in producing that particular target, causing over the long term some very real
response from the target and attributes the response changes in the target person that are finally con-
to the dispositional qualities of the target person. sistent with the originally erroneous perceptions of
Thus the perceiver believes that the target con- the perceiver. The child assigned to a slow reading
firmed the expectancy. group may have less opportunities to learn high-
6. The target's self-perception of his or her level reading skills (Rist, 1970). Mental hospital
behavioral response may lead the target to infer a patients, the normality of their actions unnoticed
new attitude toward (a) the situation, which may or distorted by the custodial staff, may continue to
prompt similar confirming behaviors in later be confined to the mental hospital (Rosenhan,
similar situations; (b) the perceiver, which may 1973). A black person, denied a job because
prompt expectancy-confirming behavior in later responses to the unconscious distancing behavior
interactions with the perceiver; or (c) himself or of the interviewer were perceived by that inter-
herself, which may represent a modification of viewer as signaling hostility, may become hostile
self-concept and may influence behavior in a variety after a series of such rebuffs. All of these examples,
of later situations. In each of these cases, and par- and many more that could be adduced, indicate the
ticularly in the last one, the target has in some way potential social importance of those processes that
been modified as a result of the interaction sequence. occur to distort the general social interaction
The target has discovered something new about sequence, yet fall short of fitting the definition of
himself or herself. He or she has formed new the self-fulfilling prophecy.
attitudes, polarized former attitudes, or altered The sixth'form of expectancy confirmation listed
some aspect of his or her self-image. earlier represents an extension of the idea of the
Each of the above interaction effects involves the self-fulfilling prophecy to a process that many have
maintenance and/or confirmation of the perceiver's felt is the major source of the social importance of
original impression of the target person. The the research. Not only has the behavior of the
fourth outcome in the list—target behavior that target been modified by the perceiver's expectancy,
objectively confirms the perceiver's expectancy—is but the target's interpretation of that behavior may
the interaction outcome that fulfills Merton's lead to a change in the self-concept and future
(1948) definition of a self-fulfilling prophecy. As behavior of the target. Thus the perceiver's expec-
a result of the perceiver's expectancy and sub- tancy has exerted an influence that extends far
sequent behavior toward the target, the target beyond the original interaction and can significantly
person responds in a manner .that objectively con- affect the life of the target person—perhaps for the
firms the expectancy. Generally speaking, such an better, but as many who do this research fear, often
interaction outcome involves the target person's for the worse.
reciprocation of approach or avoidance behaviors
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