Module II

Let’s get started! (Think and Recall)

1. What is Information Technology Management?
 A professional discipline where a student learns to manage the selection,
distribution, and organization of all the technology and related process in a
business environment.
2. What is the difference between Information System and Information Technology
Management?
 Information systems works as the bridge between technology and people,
whereas information technology supports and facilitates the employment of that
system.
After the discussion, take this activity to assess how far you understand the topic about the
introduction to information system. Answer the following questions:
1. What is the difference between decision making and problem solving?
 Decision making is the process of making choices based on beliefs of the
decision-maker. In the other hand, Problem solving uses method to find solution
of a problem.
2. What are the different processes in solving problem? Explain each using your own
words and idea.
 Defining the problem
 In solving a problem, we must first identify the problem to find the exact
solution.
 Generate alternative solutions
 Every problem must have a solution, but we can also gather information
from others idea to have a better solution.
 Evaluate and select an alternative.
 Evaluating the chosen solution and its possible outcomes.
 Implement and follow up on the solution
 Gather feedback from others
3. How can Decision Support System help a business or an organization?
 Decision Support System help decision makers compile useful information from a
combination of raw data, documents, and personal knowledge, or business
models to identify and solve problems and make decisions.

After the discussion, take this activity to assess how far you understand the topic about the
introduction to information system. Each question is worth 10 points. Answer the following
questions:
1. What is the difference between AI and ES?
 Artificial Intelligence (AI) is a smart machine that work and react like humans,
while Expert System (ES) is a computer program that uses Al to solve a problem.
2. How Artificial Intelligence did change our lives?
  Artificial Intelligence makes our works easier to do and saves time to finished
another task. Smart machines help us in many ways and especially in a work
place because they can work like humans and enhance the speed of a human’s
job.
3. Give at least three benefits of AI in our society. And explain why.
 Available 24x7
 Al machines can work 24x7 without any breaks and they don't even get
bored
 Reduction in Human Error
 AI can make the operator completely fool-proof by providing him with an
operating procedure and by guiding him step by step.
 Helping in Repetitive Jobs
 it handles repetitive tasks across an organization so that employees can
focus on creative solutions, complex problem solving, and impactful work.

Test I. True or False: Write TRUE if the statement is correct and change the underlined word
with the correct answer if the statement is incorrect. Each item is worth 2 points.
1. Decision Support Systems are major producers of information that is required by many
other systems in the firm.
 Sales and marketing information systems
2. Identifying systems in terms of the major organizational groups that they serve is a
functional perspective.
 constituency perspective
3. MPIS deal with the planning, development, and production of products and services, and
with controlling the flow of production.
 TRUE
4. Business information systems are sets of inter-related procedures using IT infrastructure
in a business enterprise to generate and disseminate desired information
 TRUE
5. Sales and marketing information systems is one of the main categories of system from a
constituency perspective.
 TRUE

Test II. Essay:

1. What are the different business information systems?
 The different business information systems are functional perspective and
constituency perspective. Functional perspective identifies systems by their
major business function and there are four main types of information systems
that serve different functional systems the Sales and marketing information
systems, Manufacturing and production information systems and Finance
and accounting information systems. The constituency perspective identifies
systems in terms of the major organizational groups that they serve and there are
four main categories of systems from a constituency perspective the
 Transaction processing systems, Management information systems,
Decision support systems and Executive support systems.
2. How are information systems that serve different functional systems different from
systems from a constituency perspective?


Test I. Identify the correct answer of each statement. Each item is worth two points.
1. It refers to the process of making your technology work better for you, either as a
standalone process or as part of a wider network.
 Information Technology Management
2. It is a web site that allows users to edit and change its content easily and rapidly
 Wiki
3. What are the three critical responsibilities of a manager when it comes to capturing
benefits from IT?
 Identifying appropriate IT Opportunities
 Smoothing the way for its successful introduction and adoption
 Mitigating its associated risks.
4. It is an information system used to define interactions among employees and/or with
external customers, suppliers, and other business partners
 Enterprise IT
5. It includes all tools that capture, store, process, exchange and use information.
 Information Technology

Test II. Answer the following question. Each question is worth 10 points.
1. Why managers need to understand IT?
 It is important for managers to understand IT because it will lead to their business
success. The information can be used to track profitability over time, maximize
return on investment and identify areas of improvement.
2. What are the three critical role of an effective manager? Explain each.
 Identifying appropriate IT Opportunities
 Managers need to identify appropriate IT opportunities to know what the
organization will invest in IT.
 Smoothing the way for its successful introduction and adoption
 Managers need to adopt new technologies and present it to the
organization to accept and use it.
 Mitigating its associated risks.
 Deals with reducing the likelihood that a risk will occur or decreasing the
severity of the consequences of the risk.

Test I. Identify the correct answer of each statement. Each item is worth two points.
1. It is a specific actions an organization will take to achieve its vision/mission, objectives,
and goals
  Setting Strategies
2. What does SWOT means?
 Strengths, Weaknesses, Opportunities, Threats
3. It is a part of strategic planning where you examine the industry in which the
organization competes?
 Analyzing External Environment
4. It is a specific result that must be achieved to reach an objective.
 Establishing Goals
5. It is a multiphase strategic planning process th.at begins by performing a situation
analysis to identify an organizations SWOT
 Goals-based strategic planning

Test II. Answer the following question. Each question is worth 10 points.
1. What is the difference between objective and goal?
 Objective means your plans/ or strategies to achieve your goals. While Goal is
your dream that you want to achieve in life.
2. What is strategic planning? Explain in your own words.
 Means of making strategy to achieve your dreams by implementing strategic
planning.
3. What is the difference between issues-based process and organic strategic process?
 Issues-based process focuses on recognizing all of the different factors, internal
and external, which affect your organization's capacity to achieve its goals.
Whereas, Organic strategic process is a self-organizing planning that requires
continual reference to common values and shared reflection around
current processes.

Test I. Identify the correct answer of each statement. Each item is worth two points.
1. It is about making the most effective use of the people involved with the project.
 Human Resource Management
2. This area will determine the method to establish the budget, which includes how and if it
will change and what procedures will be used to control it.
 Cost Management
3. This area will identify how the risks will be itemized, categorized and prioritized.
 Risk Management
4. This phase ensures that the project management plan's deliverables are executed
accordingly.
 Execution
5. It is the application of knowledge, skills and techniques to projects activities to meet
project requirements.
 Project Management

Test II. Answer the following question. Each question is worth 10 points.
1. What is project management?
 Is a process of achieving goals, and leading everyone to reach and achieve the
goal of a team.
2. What do you think is the most important phase in project management? Why?
 For me, Planning is the most important phase in project management. Manager
need to plan everything so that he/she can guide the team on what to do and
what should be accomplished.
3. What is the most important project management knowledge area? Why?
 The most important project management knowledge area is the Project
Integration Management because it ensures that there is teamwork and all
information is synchronized to complete the project.