FLOW OF COMMUNICATION

BETWEEN
PRISON AUTHORITIES

Submitted by

SANA KHAN

Division: A

PRN: 18010224042

Batch: 2018-2023

Symbiosis Law School, NOIDA

Symbiosis International (Deemed University), Pune

In
August, 2019

Under the guidance of

Assistant Professor

Ms. Sweta Saurabh

 CERTIFICATE

The project entitled “Flow of Communication between Prison Authority” is submitted to the
Symbiosis Law School, NOIDA for Business Managerial Communication as part of
internal assessment is based on our original work carried out under the guidance of Mrs.
Sweta Saurabh from August 2019.

The research work has not been submitted elsewhere for award of any degree. The material
borrowed from other sources and incorporated in the thesis has been duly acknowledged.

I understand that we ourselves could be held responsible and accountable for plagiarism, if
any, detected later on.

Date: 9th August 2019

Signature:
ACKNOWLEDGEMENT

We would like to express our special thanks of gratitude to our teacher Mrs. Sweta Saurabh
as well as our Director Dr. C.J. Rawandale who gave us the golden opportunity to do this
wonderful project on the topic, which also helped us in doing a lot of Research and we came
to know about so many new things we are really thankful to them. Secondly I would also like
to thank Md Shamshir khan (deputy superintendent of Patna Central Prison) for sharing his
personal experience and knowledge with us. Thirdly, parents and friends who helped us a lot
in finalizing this project within the limited time frame. Last but not the least; I would like to
thank Almighty God for keeping all of us in his prayer.

THANK YOU ONE AND ALL!!!!!

Mahinder kumar ‘Significance of communication’ HMH (2016).

Communication is central to the entire management process for four primary reasons:

 Communication is a linking process of management.Communication is the way

managers conduct the managerial functions of planning, organizing, staffing,
directing, and controlling. Communication is the heart of all organizations
 Communication is the primary means by which people obtain and exchange
information. Decisions are often dependent upon the quality and quantity of the
information received. If the information on which a decision is based is poor or
incomplete, the decision will often be incorrect.
 The most time‐consuming activity a manager engages in is
communication. Managers spend between 70 to 90 percent of their time
communicating with employees and other internal and external customers.
 Information and communication represent power in organizations.An employee
cannot do anything constructive in a work unit unless he or she knows what is to be
done, when the task is to be accomplished, and who else is involved. The staff
members who have this information become centers of power.

The ability to communicate well, both orally and in writing is a critical managerial skill and a
foundation of effective leadership. Through communication, people exchange and share
information with one another and influence one another's attitudes, behaviours, and
understandings. Communication allows managers to establish and maintain interpersonal
relationships, listen to others, and otherwise gain the information needed to create an
inspirational workplace. No manager can handle conflict, negotiate successfully, and succeed
at leadership without being a good communicator.