Introduction

Hello everyone. I would like to introduce to this event Mr. Anurag Krishna, an alumnus of IMT,
Ghaziabad.

Currently, he is heading CSR initiatives of TCS in Northern India and has over 15 years of experience
in the IT industry. Anurag sir has handled various roles in TCS involving Relationship Management,
Account Management primarily of Telecom & Health Verticals in various countries. He has also
headed the Management Committee of Health and Safety Environment (HSE) of Development
Centers of TCS in Gurgaon covering over 10,000 associates.

He is currently involved in propagating the TCS developed Computer Based Functional Literacy
(CBFL) solution to accelerate adult literacy in the country. He is actively involved in other CSR
initiatives as well which includes Tihar Prisons Adult Literacy Programs and in his Techno- Socio Role,
he has worked with the team for Digital Data Transformation of War & Civil Unrest Displaced victims
at Red Cross in Geneva, Switzerland.

Anurag sir is also an active and enthusiastic quizzer having won several quizzes conducted by leading
business forums and various premier management institutes. He has been invited to organize and
host quizzing sessions in NASSCOM Leadership forum and various leading institutes. He conducts the
Annual CSR and Environment Awareness Quiz Program for Lead India Initiative for the country’s
leading corporates & Public Sector Undertakings (PSUs).

So, now I would like to welcome Mr. Anurag Krishna. Since, Mr. Anurag wanted his session to be
interactive, we have a couple of questions to ask him as a primer and then we will open up the
discussion for everyone.

Questions for Discussion

Q. Hello sir. TCS has been an active participant in accelerating adult literacy across the country
through its CBFL (Computer Based Functional Literacy). We would like for you to enlighten us
about your work and what you think are the ultimate aims of this programme.

Q. Since you are from a technical background, what new areas of CSR do you think technology can
play a bigger role in moving forward through the pandemic.

Q. Due to the pandemic we might see major downsizing and loss of jobs across industries. What
do you think the role of business organizations should be when it comes to re-skilling and up-
skilling of their employees so that they can survive this difficult period?

Q. Due to the pandemic we have seen many organisations ramp up their CSR activities, including
TCS who have for the first time spent their entire quota of 2% profits this financial year. Do you
expect this rise to be a temporary blip or a sustained plateau?

Q. How does your organization measure the actual success of a CSR initiative apart from the
expense metrics?

Q. Can you throw some light on TCS’ sustainability and climate goals and how do you think it’s
going to reflect on organization’s growth and impact the society at the same time?