Responden Aspek Tangibles Aspek Reliability Aspek Responsiveness

1 4 4 4
2 4 4 4
3 3 3 3
4 4 4 5
5 4 5 5
6 4 4 4
7 3 4 4
8 4 4 4
9 5 4 4
10 4 5 5
11 4 4 4
12 1 5 5
13 4 4 4
14 5 5 5
15 4 4 4
16 4 4 4
17 3 4 4
18 1 5 5
19 4 4 4
20 3 3 4
21 4 4 4
22 4 4 4
23 5 5 3
24 3 3 4
25 4 4 4
26 3 3 3
27 5 5 5
28 4 4 4
29 5 4 4
30 5 5 5
Aspek Tangibles Aspek Reliability Aspek Responsiveness
4 4 4
4 4 4
3 3 3
4 4 5
4 5 5
4 4 4
3 4 4
4 4 4
5 4 4
4 5 5
4 4 4
1 5 5
4 4 4
5 5 5
4 4 4
4 4 4
3 4 4
1 5 5
4 4 4
3 3 4
4 4 4
4 4 4
5 5 3
3 3 4
4 4 4
3 3 3
5 5 5
4 4 4
5 4 4
5 5 5
 Aspek Tangibles Aspek Reliability Aspek Responsiveness

Mean 3.8000 Mean 4.1333 Mean

Standard Error 0.1819 Standard Error 0.1148 Standard Error
Median 4.0000 Median 4.0000 Median
Mode 4.0000 Mode 4.0000 Mode
Standard Deviation 0.9965 Standard Deviation 0.6288 Standard Deviation
Sample Variance 0.9931 Sample Variance 0.3954 Sample Variance
Kurtosis 2.5919 Kurtosis - 0.3207 Kurtosis
Skewness - 1.3618 Skewness - 0.0977 Skewness
Range 4.0000 Range 2.0000 Range
Minimum 1.0000 Minimum 3.0000 Minimum
Maximum 5.0000 Maximum 5.0000 Maximum
Sum 114.0000 Sum 124.0000 Sum
Count 30.0000 Count 30.0000 Count
 4.1667
0.1081
4.0000
4.0000
0.5921
0.3506
- 0.0824
- 0.0396
2.0000
3.0000
5.0000
125.0000
30.0000