Professional Documents
Culture Documents
step 1 intro:
>unknown patient
Good morning David, I am Anica and I am one of the registered nurses here in this facility.
>known patient
Good morning David, I am Anica and I am one of the registered nurses here in this facility.
I'm seeing here in my record that you have come here about your arthritis? Am I right?
I can see you that seem upset/anxious/angry/frustrated. Could you tell me what is bothering you?
step 3: execution
Before proceeding further, I would like to ask you some questions to get a detailed picture of your
situation. Would that be okay?
Before I can discuss the treatment options, I’d like to summarize your symptoms to ensure I have
accurate information.
Thank you for answering my questions. I have all the information I need, and now I’d like to suggest
some lifestyle modifications to improve your health.