1 The hospital employs skilled and trustful doctors

2 Proper diagnosis, treatment and surgery at the right time

3 The reputation and goodwill of the hospital is the key factor
for choosing it
4 The hospital provides good and quality service always.
5 The hospital employs good patient safety measures
6 The workforce in the hospital are highly efficient and
productive
7 The hospital is continuously monitoring the progress of
patients and supportive in getting cured.
8 The process of hospitalization is easy and adaptive in nature
9 The hospital ensure that the doctors and nurses are available
24*7
10 The hospital has specialized services and doctors are versatile
in nature to treat any form of diseases.
11 The hospital has well trained workforce who possess adequate
knowledge about the responsibility they hold.
12 I am informed well in advance about the surgery and post
surgery procedures and success rate of the surgeries.
13 the hospital has implemented clinical practice guidelines&
Protocols for ensuring quality of service

14 The hospital ensures comprehensive care to every patient.

15 The hospital has a well established Diagnostics and lab
services round the clock

16 The hospital has an Adequate infrastructure and sophisticated

Medical equipments.

17 The hospital has received domestic Accreditation & complies

with ISO 9000.

18 The location of the hospital enables to reach fast and

convenient for transportation.
19 The rooms are highly Sophisticated, hygienic and free from
infections.

20 All the essential items are available inside the hospital

campus.

21 The hospital has a spacious ambience that prevents noise,

infections and ensures physical and mental well being.
22 The hospital ensures patient care healthcare system in place
that continuously focus on improving the health condition

23 The hospital Understands the patient’s Specific needs and

design treatment systems to cater the same.
24 Individual attention to patients is given and health progress is
communicated regularly to their relatives.
25 The doctors and workers are Patient friendly and amicable
relationship is maintained
26 The hospital gives ample duration to pay the treatment
Fees and the mode of payment is convenient.
27 The workers and all people involved are humane in nature and
their association is amicable, supportive to overcome the
medical illness
28 The Centralized post discharging calling service is helpful and
their assistance helps to completely recover from the illness
29 The hospital has an effective Online appointment system and
it is functioning round the clock.

30 The hospital has employed doctors and nurses who are

available promptly and offer immediate service when needed.
31 The hospital follows Efficient guidelines and implements
SOP’s for a specialized and quality service.

32 The hospital has put in place a medical audit team that looks
into continuous development of services and system.
33 The hospital ensures Timely communication and suggestions
from doctors so as to ensure best services offered to the
patients

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