The next time you are personally offended or frustrated by someone's
comments, what questions could you ask to better understand the other
person's mental models? How could you help him or her do the same for you?
Explain your answers.
Your Answer:
Some questions | could ask include: why do you view things the way you view
them, could you perceive the situation from another perspective, and does doing
things this way satisfy you. By asking these questions, | could get the person to
be more open to explaining how they truly feel . By Knowing how they truly feel, |
can try and adopt those same feelings so that I can understand their mental
model much better.
By doing this, i can hope to inspire someone to do the same positively.
Furthermore, its important that i am calm during all of this to avoid any
unnecessary emotions that can get in the way of understanding.
If none of those questions or approaches work, | can mention scenarios that
conflict with their mental models to get the other person to think again how valid
their mental model is because all mental models look at things only in part. With
all of these things combined, should one be able to look at things fram another
perspective. Also, as a result of doing these things, | can strengthen my social
awareness and relationship management. One