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COURSE CATALOGUE
VOLVO TRUCKS
2019.4 – 2020.1
IMPACT
Aim
To provide the participants with a good
understanding of the features in Impact, and to
develop the skills and knowledge to search and
navigate its different areas and functions, with the
aim of being able to deliver a good service to the
customer.
Objectives
After the course the participants should:
• Be able to search and find information
within the different sections of Impact
• Understand the structure of Impact
• Understand the buttons, icons and menus
• Be able to interpret the parts catalogue
information
• Be able to use the Help function
• Manage personal settings
• Be able to carry out practical searches in
Impact and interpret the information within
the different sections
Duration : 1 day
Practical exercises
Different exercises on Impact On line (laptop and
internet connection needed):
• General use (language, printing, …)
• Part number search (included
supersession, exchange, …)
• Operation time search (time code)
• Service information search (repair, function
description, …)
Pre-requisites to attend course
General
• General computer knowledge
Pre-study
• E-learning T150/3 Impact
• E-learning T150/3 Impact test (80%)
Language
• French
• English

Content Training material

Abbreviations, log, News, Notes, Bookmarks, • Laptop (1 for 2 trainees)
Favorites, Help, Information Concern Report (ICR),
• PC projector
Printing etc.
• White board
• Internet connection

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INTRODUCTION TO TECH TOOL Duration : 3 days
Aim Practical exercises
The aim of this course is to provide the participants
Different exercises with Techtool in simulation and
with a thorough understanding of Tech Tool, its
capabilities, and efficient use. After completing the on trucks as:
course, participants will be authorized for Tech Tool, • Fault code tracing
Programming, Test & Calibration and Diagnostics, • Tests
to Tech Tool Baldo authorization level VTC 1. • Calibration
• Parameters and programming
Objectives
After the course the participants should:
Pre-requisites to attend course
• Be able to access, set up, maintain and General
update Tech Tool. Know how Tech Tool • General computer knowledge
helps the technician to work efficiently and • General knowledge Volvo FM/FMX
follow a standard workflow for handling
complex and challenging tasks. Be able to Pre-study
navigate in the Tech Tool Graphical User • E-learning T277/1 Techtool
Interface.
• Be able to find additional information in Language
Impact and the Trucks Portal, such as
Technical. Service Bulletins, wiring • French
diagrams etc. • English
• Have a basic knowledge of how to connect
and select a vehicle with Tech Tool, as well Training material
as operating, maintaining, reading DTCs,
testing, calibrating and setting customer • Laptop with Techtool (1 for 2 - 3 trainees)
parameters.
• Wires and interface (as much as laptop)
• Have a basic knowledge of how to work with • 2 Trucks mini
diagnostic tools in general.
• PC projector
Content • White board
• Internet connection
The course covers the following subjects:
• Hardware and usage
• Settings and configuration, updates,
installation
• Product information, Service and dealer
information
• Tests and calibrations, Parameter and
Guided Parameter Programming
• Fault tracing procedure

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BASIC ELECTRICS Duration : 3 days
Aim Practical exercises
This course is to ensure that the technician has the
Different exercises on trucks :
basic knowledge of electrics and diagnostics.
• Electrical mesurements
Objectives • Electrical diagnostic

After completing the course, the participants Pre-requisites to attend course

should have the knowledge/be able to:
General
• Understand what electricity is • N/A (not applicable)
Pre-study
• Understand basic electrical conceptions
• Electrics & Diagnostics 1 self study
• Understand Ohm's law and Watts law
• Able to perform correct measurements of Language
voltage, current and resistance, using a
multimeter
• French
• Understand how electrical circuits, serial • English
and parallel, are built up
• Understand the basics of the construction of Training material
a lead accumulator and its charging and
discharging process • 1 - 2 Trucks mini
• Understand and able to apply, safety rules • PC projector
for handling of lead accumulators • White board
• Understand the basics of construction and • Paper board
function of the alternator • Multimeter
• Understand basics of diagnostics • Special tools…

Content
The course will cover:
• Basics current, voltage and resistance
• Ohm's law
• Power
• measuring tools (instruments)
• electrical circuits
• current and voltage division
• battery
• alternator
• fault tracing
• safety

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READING WIRING DIAGRAMS Duration : 0,5 day
Aim Practical exercises
To be able to read and understand wiring diagrams. Search diagrams and information in wiring diagram
Objectives
Pre-requisites to attend course
After completing the course, the participants
General
should have the knowledge/be able to: • N/A (not applicable)
Pre-study
• To find correct wiring diagram for a
specified vehicle and circuit. • Basics electrics
• To interpret symbols and codes used in
diagrams. Language
• Have knowledge of symbols for other Volvo
Group brands. • French
• English
• To be able to identify components in
diagrams.
Training material
• To be able to identify types of cables and
communication used in circuits.
• Laptop (1 for 2 trainees)
• To follow reference arrows from one • PC projector
diagram to another. • White board
• To be able to locate circuits and • Paper board
components in the vehicle. • Internet connection
Content
The course will cover:
• How and where to access wiring diagrams.
• How to identify items in wiring diagram, e.g.
pins on ECU, twisted wires, shielded wires,
wires used for data bus communication, etc.
• The content and structure of the wiring
diagram booklet, as well as the digital
version.
• Identify/navigate in the wiring diagram
booklet, as well as the digital version.
• Locate components on the trucks, using the
wiring diagram.

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WIRING REPAIR Duration : 0,5 day
Aim Practical exercises
To ensure the ability to perform repair of wires,
Different exercises on wires
using the correct methods and tools.

Objectives Pre-requisites to attend course

General
After completing the course, the participants
• N/A (not applicable)
should have the knowledge/be able to:
Pre-study
• Repair cables, connectors and terminals
using the right methods and tools for all • Basics electrics
related tasks • Wiring diagram
• Strip signal and power cables using
designated tools
• Operate primary and secondary
Language
connector locks
• Replace terminals using the designated • French
removal and crimping tools • English
• Prevent moisture using designated seals
and plugs Training material
• Splice cables using designated splices
and casings
• PC projector
• Repair wires located in protective, flexible
tubes • White board
• Crimp power cable connectors using the • Paper board
designated crimping tool • Special tools…
• Use equipment without causing damage • Heat-shrinkable sheath
to equipment, component, vehicle or • Connection tubes
person.
• Cables
Content
The course will cover:
• Cable and connector repairs
• Design characteristics of terminals and
connectors
• Splicing and stripping of cables
• Moisture prevention using seals and
plugs
• Implications of using wrong components
and/or equipment
• Operation of designated tools for cable
repair related tasks
• Accessing and repairing cables located in
flexible tubing
• Sourcing information about tools and
components

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FAULT TRACING BASIC SYSTEMS Duration : 2 days
Aim Practical exercises
To develop the skills and knowledge required Different exercises on trucks :
troubleshooting basic electrical circuits.
• Electrical mesurements
Objectives • Electrical diagnostic

After completing the course, the participants Pre-requisites to attend course

should have the knowledge/be able to:
• Perform basic troubleshooting using General
multimeter, break-out-boxes and wiring • N/A (not applicable)
diagram. Pre-study
• Rectify faults and verify correct operation • Basics electrics
after repair.
• Use readings and wiring diagrams to • Wiring diagram
identify type of fault and locate the fault
within the circuit. Language
• Correctly disconnect and connect
different electrical/electronic • French
components, e.g. wiring harnesses, • English
electric motors and relays, electronic
control modules etc.
• Select appropriate adapter and Training material
connect/disconnect break-out-box
to/from vehicle systems.. • 1 - 2 Trucks
• PC projector
Content • White board
The course will cover: • Paper board
• Basic Measuring Techniques • Multimeter
o Resistance
o Diode check
o Voltage
o Ampere
• Fault Tracing Components
o Systematic fault tracing
procedure
o How does it work? - How do I
test?
o Fuses
o Bulbs
o Switches
o Relays
o Solenoids
• Fault Tracing Circuits Systematic
o fault tracing procedure How does
it work? - How do I test? Closed
circuits
o Plus-controlled circuits
o Minus-controlled circuits

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FAULT TRACING - ECU SYSTEMS Duration : 2 Days
Aim Practical exercises
To achieve the ability to perform fault tracing using
Different exercises on trucks :
the correct methods and tools, and provide an
understanding of the operating principles of the • Electrical mesurements
TEA2+ (Truck Electronic Architecture) system and • Electrical diagnostic
its related circuits. • Fault code troubleshooting

Objectives Pre-requisites to attend course

After completing the course, the participants General
should have the knowledge/be able to: • N/A (not applicable)
Pre-study
• Plan a fault-tracing operation
• Basics electrics
• Determine the functional condition of the
circuit • Wiring diagram

• Perform visual inspection of the circuit • Techtool introduction

• Read out fault codes • Fault tracing basic systems

• Use measurements and wiring diagrams Language

to identify type of fault and locate the fault
within the circuit
• French
• Rectify faults and verify correct operation • English
after repair
• Determine the functional condition of the Training material
circuit

Content • 2 Trucks
• PC projector
The course will cover: • White board
• Introduction to TEA2+ • Paper board
• Multimeter
• Presentation of all ECUs
• Laptop with Techtool (1 for 2 - 3 trainees)
• ECUs, sensors and fault codes • Wires and interface (as much as laptop)
• Reading out fault codes using the DID
• Reading out fault codes using VCADS-
Pro
• Reading out fault codes using GD
(Guided Diagnostics)
• ECU fault tracing
• Data bus fault tracing
• Multiple ECU-system fault tracing

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APM AND BASIC BRAKE SYSTEMS Duration : 1 Day
Aim Practical exercises
To ensure that the technician has the basic
Different exercises on trucks :
knowledge needed to understand how the brake
and compressed air system are constructed and • APM test
works. • APM cartridge calibration
• APM fault code
Objectives
Pre-requisites to attend course
After completing the course, the participants
should have the knowledge/be able to: General
• N/A (not applicable)
• Converting pressure units. Pre-study
• Identifying and naming the circuits (sub • E-learning T 162/2 Basic Air and Brake
systems) in a brake system. Identifying Systems
the components of an air feed system. • Techtool introduction
• The features and functions of the
components of an air feed system. Language
• Measurements, diagnostics and service
operation basics within Air and Brake • French
systems. • English

Content Training material

This course is divided into two chapters,
Compressed air brake systems and Air feed • 2 Trucks
systems. Each chapter contains four lessons. • PC projector
Compressed air brake systems • White board
• Paper board
• Introduction
• Laptop with Techtool (1 for 2 - 3 trainees)
• Compressed air brake systems • Wires and interface (as much as laptop)
• Brake system designs
• Service operations
APM systems
• APM designs & Components
• Variants for different vehicle models
• Diagnostics and service operations

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BRAKE SYSTEM WITH ABS Duration : 1,5 Days
Aim Practical exercises
To be familiar with the design and function of
Different exercises on trucks :
Brake systems and to be able to perform needed
checks and adjustments. • ABS tests
• ABS troubleshooting
Objectives • ABS ECU Techtool tests

After completing the course, the participants Pre-requisites to attend course

should:
• Be familiar with the function of the General
conventional control system and ABS. • N/A (not applicable)
• Know how to interpret appropriate airflow Pre-study
and wiring diagrams.
• APM and basic brake systems
• Know the Hazards that can cause
personal injury. • Techtool introduction
• Be able to locate brake components on
vehicle. Language
• Be able to use suitable functions in Volvo
Tech Tool. • French
• Be able to service and maintain the
• English
conventional control system and ABS.
• Be able to fault trace the conventional
control system and ABS. Training material
• Be able to select and use appropriate
tools and equipment. • 2 Trucks (with ABS)
• Be able to perform basic overhaul of • PC projector
components. • White board
• Be able to replace and adjust faulty
• Paper board
components.
• Be able to perform accurate verification of • Laptop with Techtool (1 for 2 - 3 trainees)
system functionality though it is a safety • Wires and interface (as much as laptop)
system.

Content
ABS
• Design and function of the ABS
Volvo Tech Tool
• Sum up of functions in Tech tool
supporting these systems.

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EBS, DIAGNOSTICS AND REPAIR Duration : 1,5 Days
Aim Practical exercises
To ensure that the technician fully understands
Different exercises on trucks :
the engineering features, components and
systems of the Electronic Brake System, as well • EBS tests
as to be able to carry out necessary adjustments • EBS troubleshooting
and repairs in a safe and correct way. • EBS ECU Techtool tests

Objectives Pre-requisites to attend course

After completing the course, the participants General
should: • N/A (not applicable)
• Understand the engineering features of Pre-study
the EBS and ESP/ESC systems • APM and basic brake systems
• Select the appropriate tools and • Brake system with ABS
equipment
• Fault tracing ECU systems
• Read electrical and pneumatic
schematics • Techtool

• Carry out jobs without causing damage to Language

equipment, components and the vehicle,
or personal injury
• French
• Carry out diagnostics, tests, calibrations • English
and programming
• Carry out checks and adjustments/repairs Training material
on components.
• Understand the importance of correct • 2 Trucks (with EBS)
adjustments/repairs • PC projector
• Explain symptoms, faults and repairs • White board
from a system perspective • Paper board
• Verify proper function & operation after • Laptop with Techtool (1 for 2 - 3 trainees)
adjustments/repairs • Wires and interface (as much as laptop)

Content
The course covers the following:
• Design of EBS systems
• Main components
• Electrical
• Pneumatic schematic & Diagnostics

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I-SHIIFT DIAGNOSTICS & REPAIR Duration : 2 Days
Aim Practical exercises
The overall aim of this training is to shorten the Different exercises on trucks :
time needed for the technician to accurately locate
and fully remedy the root cause of a reported • I-Shit tests
I-Shift related malfunction. In direct support of this, • I-Shit troubleshooting
the training aims at making the technician • I-Shit TECU Techtool tests
confident in performing systematic gearbox
diagnostics using available tools and methods Pre-requisites to attend course
(found in Tech Tool).
General
Objectives • N/A (not applicable)
Pre-study
After completing the course, the participants
should: • APM and basic brake systems

• Have knowledge of where and how to find • Fault tracing ECU systems
information about diagnostics procedures • Techtool
for I-Shift related problems and available
tests Language
• Be able to systematically fault trace the
gearbox as described in IMPACT/Tech • French
Tool • English
• Be able to suggest repairs
• Be able to make necessary fixes and Training material
adjustments to the I-Shift, to solve the
problem, test the solution and verify the • 2 Trucks (with I-Shift)
problem is solved • PC projector
• Be able to explain symptoms, faults and • White board
repairs from an I-Shift system • Paper board
perspective, that is, interactions between • Laptop with Techtool (1 for 2 - 3 trainees)
systems and components
• Wires and interface (as much as laptop)
Content
The course covers the following:
• Main components
• Electrical
• Working principle
• Service & Diagnostics

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D11/13 ENGINE DIAGNOSTICS & REPAIR Duration : 2 Days
Aim Practical exercises
The overall aim of this training is to shorten the time Different exercises on trucks :
needed for the technician to accurately locate and • Engine tests
fully remedy the root cause of a reported • Engine troubleshooting
engine related malfunction. In direct support of this,
the training aims at making the technician confident • Engine Techtool tests
in performing systematic engine diagnostics using
available tools and methods (found in Tech Tool). Pre-requisites to attend course

Objectives General
• N/A (not applicable)
After completing the course, the participants should: Pre-study

• Have knowledge of where and how to find • Fault tracing ECU systems
information about diagnostics procedures • Techtool
for engine related problems and available
tests Language
• Be able to systematically fault trace the
engine as described in IMPACT/Tech Tool • French
• Be able to suggest repairs • English
• Be able to make necessary fixes and
adjustments to the engine, to solve the Training material
problem, test the solution and verify the
problem is solved • 2 Trucks (with I-Shift)
• Be able to explain symptoms, faults and • PC projector
repairs from an engine perspective, that is, • White board
interactions between systems and • Paper board
components
• Laptop with Techtool (1 for 2 - 3 trainees)
Content • Wires and interface (as much as laptop)

The course covers the following:

• Main components
• Electrical
• Working principle
• Service & Diagnostics

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