Professional Documents
Culture Documents
SWOT Analysis
Lead By Example
Dr. B
November 4, 2020
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Introduction
HelloFresh is a German based meal kit service/company that has gained success
throughout the United States due to its commitment to serving fresh food right to your
doorstep. Founded in 2011, HelloFresh has dedicated their efforts to provide easy to
make, high-quality food to families across the country. The company has made it clear
Integrating cultures from across the globe, HelloFresh promises delicious, easy to
follow options for their consumers to choose from so everyone can find something they
like. While there is competition in the meal kit delivery market, the brand’s wide
distribution allows them to reach locations that their competitors cannot. Customers of
the brand have the convenience of getting meals delivered to their doorstep or being able
to pick up their deliveries from a local participating grocery store. Their marketing is set
to grasp a number of people’s attention, making it easy for anyone to sign up for their
meal kits with a quick Google search. Throughout this paper we will touch base on why a
SWOT Analysis is essential for HelloFresh to stay ahead of its competitors on the meal
SWOT Analysis
The SWOT analysis is an in depth search of the internal and external environment
to identify internal strengths and weaknesses and external opportunities and threats.
and intellectual property. External factors exist outside of the organization like
demographics, industry conditions and trends, consumer trends, and government policies
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(Coulter, 2013). It is important to identify internal strengths and weaknesses and review
the external environment to identify conditions that can be seized upon as opportunities
using the organization's strengths as well as threats that require mitigation. In contrast to
Strengths Weaknesses
● Ability to connect and gain trust ● Although just about everything
and provide convenience they provide is recyclable, each
● Powerful marketing awareness item recycles differently, requiring
-Distribution channels additional time and effort.
● Strong responsibility to the ● Not great for specific dietary
environment and health restrictions, although they’re
● Enhanced reputation and retention upfront about allergens and
in the workplace - Diversity nutrition information.
● Portions may not work for your
specific needs, Options for only 2
or 4 people, although they say you
can order multiple boxes
● Expensive, as are most meal kit
delivery services
Opportunities Threats
● Meal kit service is a growing ● Pick-up options available by major
sector grocery stores
● Global pandemic sees increase in ● Competition: Blue Apron
home cooking ● Third-party grocery delivery
● Plant-based food substitutes are services: Instacart, Amazon
becoming more popular and ● Expensive during high
mainstream unemployment period
● Price drop in some food categories
Strengths
as providing a welcoming workplace within the organization has set the company high on
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the competitive advantage scale. As the company strives to stay the most popular meal
kit provider in the world, these advantages depend greatly on the internal strengths to stay
on top.
With a mission to change the way people eat, forever (HelloFresh, 2020),
HelloFresh’s ability and commitment to provide convenience has proven to change the
way people eat by affecting more than 4 million people worldwide (HelloFresh, 2020).
The convenience of customizing meals, ordering fresh food from the push of a few
buttons and getting it delivered to your doorstep is a trend more and more people are
shopping, and the ability to prepare fresh home cooked meals by following a few steps is
HelloFresh’s commitment to get food to your kitchen sustainably from the farm to
the table has a large positive environmental impact in the world we live in. HelloFresh’s
ability to ensure each route is replaced by as many individual customer trips to the
grocery store has eliminated 21% of each customer’s food waste as well as reduced
and ability to track and monitor carbon emissions has proven responsibility and respect
also benefits from retention of employees as they provide opportunities for employees to
employees and the workplace increases productivity and growth into the future.
through distribution channels has contributed positively to the success of the company.
This advantage along with the commitment to use data analysis to listen to their customer
experiences has allowed them to connect and gain more customers, adapt their marketing
strategy, optimize customer experiences, and meet the needs and demands of their
customers quickly.
Weaknesses
HelloFresh has numerous strengths which make it the leading meal delivery kit,
but there are numerous weaknesses that make it susceptible to various threats and
competition globally. The first weakness our team found was that while their products
are organic and guaranteed fresh, they do not support all dietary restrictions. When
selecting your meal plan you are given very limited options: Meat & veggies, veggie,
family friendly, calorie smart, quick and easy, and finally Pescatarian.
Many medical conditions or exercise plans require a special diet. The meal kit
delivery industry is well aware of this, so many new and established companies extend
their offerings to support different nutrition and dietary needs. HelloFresh offers for
example an extensive menu but unfortunately, does not cater to a diabetic diet. With
having a diabetic or carbohydrate friendly option is necessary to stand out against the
competition.
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HelloFresh has very limited meal plan choices when it comes to dietary
restrictions and failed to implement some of the top allergen concerns in America.
HelloFresh’s meal plans do not provide options for the common dietary restrictions such
as nut-free, gluten-free, and dairy-free options. They focus on their stance on organic
products versus the dietary needs of the majority of their potential consumers.
Outside of the dietary restrictions, they don’t deliver sugar, salt, pepper, butter,
and cooking oil, which can be frustrating. Their meals are rather costly compared to if
you walked to a grocery store and brought the ingredients yourself. There was an
assumption that you already had certain “staples” on hand, which in the case of olive oil,
soy sauce, eggs you could easily understand, some of the recipes required rice wine
products are all recyclable, they require various methods of recycling. If it meant saving
the planet, why wouldn’t you take that extra couple seconds thinking which trash can you
throw your garbage into? Unfortunately, it’s not always that simple, which leads to
wasted time and money. Recycled products are collected through drop-off centers,
curbside collection, deposit or refund programs. The products are then transported to a
materials recovery facility or recycling centers where they are sorted out, cleaned and
processed into ideal materials for manufacturing. HelloFresh failed to account for the
separator, package liners, ice packs, metallic bubble wrap, food packaging, and #4 Plastic
pack. HelloFresh Box, which is a safe for transit cardboard, is made of a mix of recycled
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and virgin fibers, along with their kit bag and separator can be recycled with your
common household recyclables. The package liners and ice packs to keep your
ingredients fresh under all kinds of weather conditions, require additional work in regard
Prior to recycling you must use scissors to cut a small corner and empty gel
contents into the trash before recycling this #4 plastic packs. The ClimaCell insulation is
a bio-based foam sandwiched between two pieces of paper, which requires you to recycle
paperboard with pulper-safe metallized film are fully recyclable but also require you to
American utilizing this service is looking to save as much time as possible. This business
has a lot going for it. Yet there are drawbacks and downsides that impact whether it fits
your lifestyle. Getting two meals a week can be helpful and timesaving if your budget
can afford it, but still having to dedicate the time to cooking the actual meal can be a
Opportunities
Interest in prepared, healthy, and convenient meal options will continue with
options for plant-based foods like oat milk, dairy free yogurt, and cauliflower pizza crust
(Gorin, 2020). Meat and dairy substitutes are also gaining popularity. The plant-based
Impossible Burger was reported as the most popular late-night delivery snack by Grub
Hub’s State of the Plate report in early 2020 (The Impossible Burger Is The Most
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alternatives aren't just for the committed vegetarian anymore. Healthy plant-based food
substitutes are mainstream and integrated into many diets. Offering plant-based food
consumers.
On the supplier side there is an expectation that prices will drop in several food
categories. Supply chain challenges throughout 2020 are expected to continue into 2021
grocery prices 1% - 2% in 2021, the price of beef is expected to drop 2.5% along with
expected drops in pork, eggs, and poultry (Vaagen, 2020). Lower supplier prices can
help Hello Fresh contain cost and result in higher profitability. Alternatively, lower
supplier prices also gives HelloFresh the opportunity to keep prices low and exert more
pressure on competitors.
Threats
competition, “from offline grocery retail and by online/offline grocery delivery service
providers” (HelloFresh SE, 2019, p. 34). A primary threat centered on offline grocery
retail would be in-person grocery stores seen throughout cities, such as Frys, Safeway,
Target, etc. These options are becoming an even larger threat to HelloFresh as they now
offer drive-up, pick-up options. Before a customer was able to order from HelloFresh
because they do not have the time to go to a grocery store. Now, they have the option to
order their groceries online or through a mobile app for the common stores and simply
park in a specific spot to pick-up their grocery stores. The adoption of this pick-up
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option by major grocery outlets cancels out the accessibility of HelloFresh, making the
examples of this would include Amazon.com’s grocery store and Instacart, a third-party
grocery delivery service. Both of these options allow consumers to order their groceries
online and then have them delivered to their homes - or location of choice. Again, this
Amazon also has a meal-box option when ordering that provides fresh-food options - this
HelloFresh, Amazon also allows for one-time purchases whereas HelloFresh is structured
as a subscription service. These delivery options defer from the previously mentioned
pick-up options in that the third-party companies that offer the delivery options are the
threat for HelloFresh, not the company selling the food. With the pick-up options, the
Conclusion
As we take a look at our SWOT analysis and it’s in depth search of the internal
and external environment, we are able to identify what HelloFresh could do to take the
greatest advantage of chances for ultimate success. Being able to determine the strengths
allows HelloFresh time to take advantage of the market opportunities. While also
identifying the weaknesses to better prepare the company for its threats. Both strengths
and weaknesses are critical aspects in identifying, as they play a role in moving the
company in a sensible direction. In doing so, this will allow HelloFresh to stay ahead of
its competition. Lastly, with threats being a real concern for HelloFresh, it's important
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they plan accordingly (mitigate), to diminish as much as possible. Knowing that other
Clark
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References
Coulter, M. (2013). Strategic management in action (6th ed.). New York, NY: Pearson.
Gorin, A. (2020, January 22). The Top 10 Healthy Food Trends to Expect in 2020.
https://www.everydayhealth.com/pictures/top-healthy-food-trends/
https://ir.hellofreshgroup.com/download/companies/hellofresh/Annual
%20Reports/DE000A161408-JA-2019-EQ-E-01.pdf
https://www.hellofreshgroup.com/en/about-us
HelloFresh. (2019). Sustainability Report 2019. Retrieved November 04, 2020, from
https://ir.hellofreshgroup.com/download/companies/hellofresh/Annual
%20Reports/HelloFresh_Sustainability_Report_2019_EN.pdf
Meyer, Z. (2017, July 3). Growing home meal kit phenomenon is stirring up food
https://www.usatoday.com/story/money/business/2017/07/03/home-meal-kit-
phenomenon/102544292/
The Impossible Burger Is The Most Popular Late-Night Delivery Snack In America.
https://vegannews.press/2020/02/23/the-impossible-burger-is-the-most-popular-
late-night-delivery-snack-in-america/
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Vaagen, K. (2020, July 30). What Does USDA Expect For Food Prices in 2021?
expect-for-food-prices-in-2021/
What Waste Collectors and Recyclers Need to Know about COVID-19. (07 May
ncov/community/organizations/waste-collection-recycling-workers.html