Professional Documents
Culture Documents
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1.1 Introduction:
With the advancement of the era, the corporate world is also moving very fast to keep pace
with the modern world and its improvement. The business world now tries its best to leave a
commendable mark on its consumer’s heart by earning their trust as well as thinking of
keeping a good hold comparable to its relevant competitors. It not only helps to spread its
business in different sectors but also is a great source to employ big number of people along
with the maximization of profit. Amrita Consumer Food Products Ltd. is one of those lighting
examples which once started from a scratch but now standing as one of the pioneers in
Bangladesh in the food sector. Moreover, it is the Marketing team of any organization taking
it to a pick with all the supervision. Not an exception, Amrita Consumer Food Products Ltd.
has also got a very effective, hardworking and wonderful Marketing team which is always
active in ensuring giving the best ones the best tasks they go with. They make sure their
employees are satisfied enough to put their level best for the place they are working for and
thus Square makes them feel valued.
In the world of business everything is constantly changing as it is dynamic and rapidly
changes the scenario. To become better in comparison to their rivals all the companies are
now taking different strategies and plans using different elements implementing them, as we
know marketing is one of the most important elements in an organization that cannot be
imitated or duplicated. Hence they are special. In today’s world to gain the competitive
advantages in an organization marketing is needed to be successful. Through proper
marketing plan, well training an organization can achieve its goals.
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1.3 Objective of the report:
The objective of the report can be viewed in two forms:
General Objective
Specific Objective
General Objective:
This internship report is prepared primarily to fulfill the Bachelor of Business Administration
(B.B.A) degree requirement under the Faculty of Business Administration, Global University
Bangladesh.
Specific Objective:
More specifically, this study entails the following aspects:
To focus and discuss the Products and Marketing Policies of Amrita Consumer Food
Products Ltd.
To know the organizational structure of Amrita Consumer Food Product Ltd.
To find out the recent employment trend of consumer food product.
To focus on the various services, work environment and facilities provided by Amrita
Consumer Food Products Ltd.
To focus on the importance, benefits, reasons of Marketing Strategies of Amrita
Consumer Food Products Ltd.
To know the practical knowledge of an organization.
1.4 Methodology:
In this entire report, a systematic procedure as in a systematic method has been followed to
complete the report which went through chronologically followed by several chapters.
Firstly, in case of the selection of the topic, I discussed it with my honorable supervisor and
finally selected the topic Products and Marketing policies of Amrita Consumer Food Products
Ltd. since I was mostly involved with this sector in the organization for these three months.
Followed by a draft was made along with a mind-mapping that how I am going to portrait the
entire report. Then, the sources of data were both primary and secondary data selected for the
report. Primary data was collected by interviewing Md. Mynuddin who is the General
Manager (Sales) of Marketing department, On the other hand secondary data was collected
mainly from the company’s website and other websites as well and also from text books,
newspapers and the company’s annual reports and from some other previously done reports.
Thus it worked out together. Two types of data have been used for preparing this report,
Primary and Secondary data. The main sources of these two types of data are discussed
below:
Primary Source:
Primary data and information was collected through interviewing the management
personnel’s, customer service personnel’s and other related people. Most of the information
was collected from (Category Manager, Branch Manager and employees) who are very much
involved in the branding and marketing process.
Secondary Source:
Most of the information was collected from internet, newspapers, magazines, journals, annual
report, and other previously done reports.
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1.5 Scope of the study:
In preparing this report, I had a great opportunity to learn real knowledge about the
organizational history, working process, products, marketing policies and other environments
of Amrita Consumer Food Company. In this report, I have studied previous documents and
reports. But that's not enough. Through extensive discussions with executives and employees
and other internal reports (such as research reports and sources), I collected most of the
information. Another area understands the rules, regulations and the entire company
environment of Amrita Consumer Foods Ltd. I have also combined some limitations, findings
and suggestions here. I hope this is very helpful for strengthening business in the coming
future of Bangladesh. Organize this report through extensive conversations with employees.
At the time of writing this report, I was also overwhelmed by the fact that this research
helped me gain a direct perspective of a leading consumer food company in Bangladesh.
With the scope of work, we can achieve our goals and overcome our limitations. I have my
goal. The scope and limitations associated with my work in this research are huge and are
given below:
Can easily collect the information needed for paper.
The supervisor in the workplace is very helpful in providing guidance and assistance
in completing the dissertation.
1.6 Limitations:
Besides all the support and smooth work there were some limitations and tines where I felt
difficulties in the completion of the report. Since we all know every organization has their
own policy and terms, they do not want to reveal their own data. As Amrita is a private
limited company; it maintains some secrecy that is not revealed to others. It was quite tough
to gather information as some seemed unwilling to provide the information and give effective
feedback as well where it could have been of great huge and the entire report is based mostly
on their feedback and provided information. It happened because they were busy in their
work. Also it was time consuming. Within this limited time it was not possible to gather and
know a lot from closer about the marketing practices and its implementation. So in total, time
constraint, lack of enthusiasm showed by the employees due to their business, confidential
data were some of the major limitations while doing the report. During my internship period,
whole country was lock down for the COVID-19. I wasn’t able to collect all the data &
resources.
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Chapter 02
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2.1 Introduction:
Modern system of production of marketable food materials has set in with the advancement
of economic, social, cultural and agricultural institutions. Food items production is becoming
commercialized day by day. To keep to changing times and its demands side by side with
other competitors in the area Amrita Consumer Food Products Ltd. has set its foot in the
field. But it fosters the firm conviction and advances certain high standards quite special with
it.
Amrita Consumer Food Products Ltd. is one of the most heard names in the corporate world
in our country today and also is one of the largest and leading manufacturers. It has
approximately more than 48 products. The reason behind this rapid growth and development
of ACFPL is mainly because of its productive and efficient human resources and its
utilization.
ACFPL has never failed to win its employees heart providing them a fair deal with a fair
practice of their policies. Today it is one of the popular and among the most known
companies to the people of our country for the human capital it possesses.
Amrita Consumer Food Products Ltd. Believe each and every effort along the path of
goodness with appropriate efficiency ultimately succeeds. Greetings on behalf of Amrita
Consumer Food Products Ltd. on our production oriented way forward. Amrita Consumer
Food Products Ltd. is the Firm avowedly dedicated to produce high quality food products in
the greater southern region of the country. With days passing it is gaining more and more
trust and confidence of the customers and also of associates in its field. Profit, though
required, is not the only moving force behind Amrita Consumer Food Products Ltd. Rather,
stakeholders/customers' satisfaction to the fullest possible level shall forever remain its
motto.
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2.3 Current Situation of the company:
Amrita is currently one of the most admired food brands among the millions of people of
Bangladesh and other south Asian countries where Amrita Products are regularly being
exported. All the Amrita products are produced as per international standards maintaining
highest level of quality at every stages of its production process. Amrita is currently
producing more than 48 food products under 10 different categories i.e. Juices, Drinks,
Mineral Water, Bakery, Carbonated beverages, Snacks, Culinary, Confectionery, Biscuits &
Dairy. The company has adopted ISO 9001 as a guiding principle of its management system.
The company is complaint to HACCP & certified with HALAL which ensures only the best
quality products are reaches to the consumers table across the Globe.
2.4.1 Vision:
Maintaining the good will of the company by serving intrinsic quality of hygienic
food products with authentic taste at reasonable price.
To export food product as one of the best foods & beverages companies in all over the
world.
Amrita Consumer Food Products Ltd. Company has to focus on customer’s
satisfaction and value and ensures quality of product.
Fulfill customer needs and wants and Develop customer relationship.
2.4.2 Mission:
Continue the production and marketing of hygienic and quality food at minimum
price.
Finding out the needs of consumers’ and provide them with the products they hope
after.
Explore new segments of internal market and place products in the international
market.
Carrying on efforts to expand market globally and set up distribution network so as to
make products available at doorsteps of customers.
Treasuring the consumers understanding as one of the most valued assets and thereby
offering maximum satisfaction to them.
To act with honesty, sincerity, fairness and integrity.
To offer consumer products at affordable price by strictly maintaining quality
exploring different segments of the market.
With continuous research development and innovation making the products a quality
ones complying it with international quality standards.
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Enhance the skill and strength of the organization that will contribute to the
company’s increasing growth in both home and abroad.
To maintain a sound working environment to develop the core assets of Amrita and its
people as well as pursuing high level of employee motivation and satisfaction.
To sincerely uphold the responsibility towards the government and society with
utmost ethical standards.
Logo
Division Office Location Amrita Lal Dey Road (Hospital Road), Barishal-8200, Bangladesh.
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Isobgul, Egg Noodles, Mixed Fruit Chutney, Tamarind Chutney,
Chinigura Chal.
Contract Information Tele: 880-431-64285, 2173338, Fax: 880-431-64510
Email: info@amritaconsumer.com
Website www.amritaconsumer.com
www.amritagroup.com
Figure 1: ACFPL. At a glance
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Chapter 03
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At first they are set up market to position of segmentation targeting positioning (STP) for
their products. This group of industries in marketing objectives is evaluating marketing
strategy to their customer.
3.3.1 Product:
Amrita Consumer Food Products Ltd. is customer needs to provide good quality products. Its
factory products made by advanced technology machineries ready to capacity fulfill
consumer needs satisfy and take care products in qualified manager. These industries
products are unique and different from any other company.
Fit and Finish: All products appear and experience approximating a quality product.
Dependability: Each person draws on results in the same satisfaction.
Performance: Already shows good quality performance.
Features: Good facial appearance.
The Name: A name that contains inferiority.
Consistency: Each person use results in the equivalent contentment.
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3.3.1.2 Products of Amrita Consumer Food Products Ltd:
Amrita Biscuit - come in a range of crispy and tasty crackers, cream and toast,
especially consumed with tea. The biscuits are produced in different shapes
and sizes and can be found at local stores in Bangladesh.
Amrita Chutney
Traditional Pickle from Amrita comes in Mango, Indian Jujube, Olive and Tamarind.
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Amrita Noodles & Shemai
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Amrita Oil
Amrita Rice
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Amrita Snacks
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Amrita Spices
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Amrita Instant Drinks
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Amrita Candy
3.3.2 Price:
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Price is the amount of money that your customers have to pay in exchange for your product
or service. Determining the right price for your product can be a bit tricky. A common
strategy for beginning small businesses is creating a bargain pricing impression by pricing
their product lower than their competitors. Although this may boost initial sales, low price
usually equates to low quality and this may not be what customers to see in your product.
There are a number of pricing strategies that you can follow. Some strategies may call for
complex computation methods and others are intuitive decisions. Select a pricing
strategy that’s based on the product itself, competitive environment, customer demand, and
other products that you offer.
Price is important part of the company because a company success and failure facts of
Product launched. As Company product produced consumer needs to price up and down
always area basis. The company is evaluating that type of customer to area wish facility
products to set the price. Price analyzed is ultimate by Amrita Consumer Food Products Ltd.
using follow two methods: Market Oriented Pricing: Amrita Consumer Food Products Ltd.
will be that situation market acceptable to consider the market oriented pricing those type
consumer needs market price increase and decrease to imbalanced moral market price label.
Competition Market Based Pricing: At first a competitor identify to go markets product price
and they decided to accept the product price same or not. Amrita Consumer Food Products
Ltd. product price are reasonable to another competitors market retailer price. That why
Amrita Consumer Food Products Ltd. are more profitable impact the competitor markets.
3.3.3 Place:
Place refers to distribution or the methods and location you use for your products or services
to be easily accessible to the target customers. Your product or service dictates how it should
be distributed. If you own a retail shop, for example, the distribution chain ends with you and
you supply to your customers directly.
If you own a factory, your options will be to either sell your products directly or sell them to
retailers or vendors as your distribution strategy. Amrita Consumer Food Products Ltd. of
Place is large distribution channel in Bangladesh. Place are made by a products to consume
salesperson. As a salesman current product where are sales made by this area selected place
distribute. Its company make part of place distribute that’s product are sales currently
distribution. Place distribution channel is nearly from shop then salesman hurry up this
product distribute. Amrita Consumer Food Products Ltd. is recruit firstly dellar’s place than
given the products this place than salesman given product this area shop place and hand to
hand shop man deals with customer. So, place is important part market place than of
marketing mix.
3.3.4 Promotion:
Promotion is the part of marketing where you advertise and market your product, also known
as a promotional strategy. Through it, you let potential customers know what you are selling.
In order to convince them to buy your product, you need to explain what it is, how to use it,
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and why they should buy. The trick in promoting is letting consumers feel that their needs
can be satisfied by what you are selling. An effective promotional effort contains a clear
message that is targeted to a certain audience and is done through appropriate channels. The
target customers are people who will use, as well as influence or decide the purchase of the
product. Identifying these people is an important part of your market research.
Finally the last part of 4ps is products promotion Amrita Consumer Food Products Ltd.
Group products promotion is handled four department than lastly show that Amrita Consumer
Food Products Ltd. is checked the market than market evaluate the products distribution on
channel than decided market wish promotion. This market is properly communicated with
customer survey than decided finally market wish segment promotion. Amrita Consumer
Food Products Ltd. believes is good taste, high quality and attractive packing products than
marketing promotion. Its products value of markets area segment for customer needs wants
and demands finally promotion of markets.
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Amrita Consumer Food Products Ltd. is a truly international brand to be renowned
worldwide to every corner of the world and strive to make. Implement, facilitate and design
annually marketing plans change of customer’s needs and demands Amrita Consumer Food
Products Ltd. support to doe current time product customer demands and needs own market
made by marketing department to improvised new customer facilities fulfill. Amrita
Consumer Food Products Ltd. Group has taken special initiative for children care sec the
management team, the management team always many events programs for special children.
Amrita Consumer Food Products Ltd. Group as well as many event organizations for children
and every children food or other cost bearing per function.
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3.5 Organogram of Amrita Consumer Food Products Ltd.
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3.6 Quality Management System (QMS)
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Amrita Consumer Food Products Ltd. manufacture its products under strict quality control
standards and norms to ensure that the finished product is high qualified and durable. In the
process of manufacturing of different products, quality checks are maintained from the stage
of sourcing raw materials, during the preparation of materials for making of products and
through the various stages of manufacture. Finished products are finally checked and assured
of quality desired. Amrita Consumer Food Products Limited is certified by BSTI.
Strengths Weaknesses
Opportunities Threats
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subsidiaries. market
Its future opportunities are huge if The changing needs and
the human resource is used preferences of the customers with
properly. time.
The number of potential sectors to High cost of using latest
work on the food and beverage technologies and equipments of
ground of Bangladesh in future. production.
Amrita is already established Compete with the other
brand name will give it chances to companies already spreading its
flourish in other new sectors too if business in foreign countries while
introduced. exporting their prod.
The increasing number of possible
rivals.
3.7.1 Strengths:
Top Management
Amrita Consumer Food Products Limited is operated by a very efficient management group.
The top management officials have all worked in reputed organizations and their years of
experience, skill, and expertise will continue to contribute towards further expansion of the
organization. So, the top management of the organization is the major strength for this
company.
Corporate Culture
Amrita Consumer Food Products Ltd. has an interactive corporate culture. The working
environment of Consumer Food Products Ltd. is very friendly, interactive and informal. And,
there are no hidden barriers or boundaries while communicate between the superior and the
employees. This corporate culture works as a great motivation factor among the employees.
3.7.2 Weakness:
Competitive market
Amrita Consumer Food Products Ltd. has many competitors in the market. When they setup
their product price or promoting new product, they always have to think about their
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competitors and they are bound to setup the lower price. Therefore, it is heavily affect on
their profit.
Cost
Cost is very much important for manufacturing company. They always have to think about
their cost. As we know that manufacturing company year by year gradually reduce their cost
but Amrita Consumer Food Products Ltd. limited are unable to reduce their cost that much.
3.7.3 Opportunities
Growing demand
Day by day Amrita Consumer Food Products Ltd. product demands are increasing and this is
a great opportunity for the ACI to introduce new product for their customers. If they are
utilizing their opportunity in future, they will earn more profit.
New acquisitions
Already Amrita Consumer Food Products Ltd. acquires some company and they earn lot of
profit from those acquiring company. In future if they do some acquisition contract with
some renowned brad then they can earn more profit from this segment.
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