Question 1 

(1 point)

The primary concern of the administrative management aspect of classical management was

the application of scientific methods to increase workers' productivity.

 a
how organizations should be managed and structured.
 b
teaching nonprofit organizations how to be successful.
 c
managing a company's information system.
 d
Question 2 (1 point)

A major characteristic of both entrepreneurs and small-business owners is their passion for the work

 True

 False

Question 3 (1 point)

According to Mintzberg, management is a practice, rather than a science or a profession because

the major purpose of management is to help get things done.

 a
management follows an ethical code.
 b
No correct answer
 c
science is about the development of systematic knowledge through research.
 d
Question 4 (1 point)
Nick is a successful entrepreneur, so he probably emphasizes which of the following dimensions in his
work?
minimizing risks
 a
reacting to events rather than being proactive
 b
innovativeness
 c
a love for the status quo
 d
Question 5 (1 point)

The vice-president of merchandising in a retail store would be considered a functional manager.

  True

 False

Question 6 (1 point)

Troy is given the responsibility of developing an organization structure for a new company. Before drawing the
structure, he should first understand the company's strategy

 True

 False

Question 7 (1 point)

Which Which function of management is most involved with energizing, directing, activating, and persuading others?

leading
 a
planning
 b
controlling
 c
organizing and staffing
 d
Question 8 (1 point)
Sherri Jackson is a sales manager. She searches the Internet to find new potential markets for her
products. Jackson is most directly making use of ____ resources.
informatio
 a
physical
 b
human
 c
financial
 d
Question 9 (1 point)

Effective leaders develop a sense of community or shared purpose

 True

 False

Question 10 (1 point)

A key reason for continuing to develop managerial skills is that the workplace keeps changing.
  True

 False

Question 11 (1 point)

A success factor for businesses in the global marketplace is to

conduct almost all business in English.

 a
staff most key positions with people from your own country.
 b
think globally, act locally.
 c
diversify into quite different product markets.
 d
Question 12 (1 point)

The European Union is an alliance of Great Britain, France, and Italy to help penetrate new markets in North America
and the Pacific Rim

 True

 False

Question 13 (1 point)

A major problem for the international business manager is

finding Spanish-speaking workers in the United States.

 a
revenue lost due to pirating in other countries.
 b
finding countries with a large enough consumer base.
 c
converting currency from one country to another.
 d
Question 14 (1 point)

A concern many labor union officials have about NAFTA is that it has created

widespread violations of child labor laws.

 a
limited trade between Mexico and the United States.
 b
a job loss for American workers.
 c
 wealthy Canadian and Mexican workers at the expense of U.S. workers.
 d
Question 15 (1 point)

Critics of NAFTA point out that the agreement does not maintain labor or environmental standards

 True

 False

Question 16 (1 point)

A successful player in the global marketplace has deep roots in local markets

 True

 False

Question 17 (1 point)

A key characteristic of multicultural workers is that they

have worked for one or more multicultural organizations.

 a
can speak at least two languages fluently.
 b
believe in the importance of a favorable balance of trade.
 c
are convinced that all cultures are equally good.
 d
Question 18 (1 point)

A major advantage of offshoring for some American companies is that they

lower costs and therefore become more competitive.

 a
can avoid participation in international business.
 b
raise prices to cover the costs of offshoring.
 c
develop closer alliances with American labor unions.
 d
Question 19 (1 point)

An advantage noted about globalization is that with research and development being done overseas products can be
developed 24 hours per day, with workers from different time zones passing off work to each other.
  True

 False

Question 20 (1 point)

A big boost to international trade in recent years is that international laws have been quite successful in stopping
unauthorized copies of products

 True

 False

Question 21 (1 point)

The stakeholder view of social responsibility states that organizations must respond to the needs of

all those who might sue the organization.

 a
shareholders and owners.
 b
employees and customers.
 c
all interested parties.
 d
Question 22 (1 point)

According to the ethical philosophy of pragmatism, there are certain absolute principles or standards, objective truth,
and objective reality that one must follow in business.

 True

 False

Question 23 (1 point)

Which one of the following questions is not asked in six-question ethics test?

How does it smell?

 a
Would you tell your child (or young relative) to do it?
 b
What can we possibly get away with?
 c
Who gets hurt?
 d
Question 24 (1 point)

According to the concept of moral intensity, a worker is most likely to behave ethically and legally when
 the worker has intense morals.
 a
the consequences of the act are minor.
 b
a manager observes his or her behavior closely.
 c
the consequences of the act are substantial.
 d
Question 25 (1 point)

According to the concept of moral intensity, an intensely moral person will be equally ethical in almost all situations

 True

 False

Question 26 (1 point)

Parties often disagree about what constitutes socially responsible behavior, such as selling handguns in a retail store

 True

 False

Question 27 (1 point)

According to concept of moral laxity, workers will often behave unethically because

they have planned to be unethical.

 a
other issues seem more important at the time.
 b
they come from dysfunctional families.
 c
management pressures them into unethical behavior.
 d
Question 28 (1 point)

Benefits derived from social responsibility include; 

attracting people who want to work for the firm

 a
enhanced organizational efficiency
 b
producing better products
 c
 No correct answer
 d
Question 29 (1 point)

An ethically centered manager is more concerned about the completion dates of a project than high quality, because
he or she is primarily concerned about customer satisfaction

 True

 False

Question 30 (1 point)

One of the questions in the guide to ethical decision making asks, "Who gets hurt?"

 True

 False