Professional Documents
Culture Documents
In addition, drug stores distribute various other items like Essential Drug Kits
and Family Planning Products
OBJECTIVES OF DRUG STORE
MANAGEMENT
(a) Wall : The walls should be plastered both side, painted (antifungal) and
should be washable.
(b) Floor: The floor should be constructed of concrete and plastered
smoothly, finished with non-slippery heavy-duty materials to withstand the
heavy loads and traffic. Floor to ceiling height should range from 15 feet to
30 feet depending on the type of functional area and equipment used
(c) Ceiling: The ceiling is made of fire-retardant, asbestos-free and non-
shedding materials or mineral fibers. The ceiling offers acoustic balance and
control for the room or space, preferably enhanced with sound absorption
and attenuation.
Cont……
(d) Roof : A pitched, or a sloped roof is designed for preventing heavy rain
damage. Roof is appropriately guttered with proper drainage system. The
roof and ceiling is designed to prevent theft and break-in.
(e) Door: All doors are constructed of fire-retardant material. The doors have
two leaves, broad enough to allow free and easy movement of supplies and
handling equipment such as fork lifts and stackers. All doors should be
protected with trolley guard. Doors to all storage areas should be equipped
with electronic access control system.
Cont…..
(f) Window: There are no Windows shall in storage area. Windows are
available at workstation, office and staff areas. Window should be either
sliding or swing type. All windows are fixed with metal grill.
Receiving area
1. Loading and unloading bay: There should be adequate space for loading
and unloading. This bay should be properly sheltered, taking into
consideration the height oft he vehicle. Raised platform should be provided
and equipped with heavy duty rubber pad at the point of contact with the
vehicles.
2. Receiving counter: A receiving counter should be provided with adequate
waiting space. The area is equipped with appropriate office furniture and
equipment
3. Mechanical equipment parking area: Parking bay for truck, trolley, jack
and stacker should be provided.
Cont….
3. Medical gas store: Portable medical gas cylinders should be kept here.
Specifications of the medical gas store should follow that of the inflammable
item. Flooring must be reinforced in order to withstand the weight of the
heavy gas cylinders. Loading and unloading bay should be made available
and sheltered. The bay should be built to facilitate direct loading and
unloading of goods
Cont….
1. Personnel/staff rest room: A room should be made available for staff rest.
Staff lockers and domestic appliances such as refrigerator, electric kettle,
water dispenser, microwave oven, table, chairs and sofa should be made
available.
2. Washroom: Wash rooms for male and female with separate changing
room, toilets and shower facilities should be provided. A dedicated toilet for
visitor shall be made available.
Cont…
5. Security guard post: Security guard post should be made available at the
main entrance of the store. The room should be equipped with necessary
equipments for the security guard's convenience.
TYPES OF MATERIALS STOCKED AND
STORAGE CONDITION
1. Storage conditions: Drug store is used to store all kind of material like
capsules, tablets, liquid dosage forms, injections, etc. Lock and key system
for narcotics and psychotropic substance, separate tracks for poisons are
arranged. There should be storage of items as per the temperature
requirement like:
1. Cold storage - 2-8°C
2. Cool temperature - 8-25°C
3. Room temperature (RT) – Temperature prevailing in working area.
4. Warm-3D-40°C
5. Excessive heat - Above 40°C
Cont….
List A: These are the drugs that require storage at 2-8°C. These include sera
vaccines, whole human blood, normal human plasma, thrombin, thromboplastin,
cobra and viper venom, oxytocin and vasopressin, insulin preparations, posterior
pituitary injection, human gamma globulin injection etc.
List B: These are the drugs that require storage at 8-25°C. It includes antibiotics,
arsenicals, blood preparation, hormone preparations, vitamin preparations and
others
INVENTORY CONTROL
There is a fixed cost for each order placed, regardless of the number of
units ordered.
There is also a cost for each unit held in storage, commonly known as
holding cost, sometimes expressed as a percentage of the purchase cost
of the item.
Methods for determining economic
order quantity
Re-order quantity level is fixed between the minimum and maximum stock
levels. When stock of an inventory, reaches at this point, the process for
the purchase of material should be started. The re-order level is slightly
more than minimum stock level to guard against.
1. Abnormal use of item
2. Abnormal delay in supply
The formula for calculating the re-order level is:
Re-order level = Minimum consumption during the period x Maximum re-
order level
By having a realistic Re-Order Level, it becomes sure
that Drug Store has enough stock when required but
also avoid overstock of particular item. The Re-Order
level is the point at which stock on a particular item
has diminished to a point where it needs to be
replenished .
The re-order level takes into account the following:
• The ongoing usage of the item.
• The lag time between the point at which stock is
ordered and the time in which it is delivered.
• Optionally, a level of 'Safety Stock' to cover
instances where the normal delivery lead-time has not
been met.
Lead time * usage: This is evaluated from the lead time (in days) multiplied
by the average usage per day.
For example, item ABC has a supply lead time of 7 days, with a usage of 50
per day would give a Re Order Level of 7 days x 50 = 350 units
Safety stock: It is desirable to have 'Safety Stock' to cover instances where
Supply orders are not received on time, or there is need to keep additional
stock on hand for emergency situations.
The Safety Stock can always be a simple calculation such as having 2 days
worth of stock on hand or a more complex calculation based on short-term
future demand.
By including Safety Stock, the Re-Order Level would now be calculated from:
2. It provides authentic records about the inventory which is needed for the
inventory control.
3. The purchase order is a legal document which helps in case of any legal
problems.
In general, every drug store organization prepares its own purchasing
manual which prescribes the purchase policies and procedures.
Good purchase policies and inventory control are interlinked with each
other. Therefore, such purchasing policies are to be pursued which are
effective in controlling the inventories.
PROCUREMENT OF DRUGS AND
SUPPLIES
(c) Ensure timely delivery: The procurement and distribution systems ensure
timely delivery of appropriate quantities to central or provincial stores and
adequate distribution to health facilities where the products are needed.
(d) Achieve the lowest possible total cost: The centralized procurement and
distribution systems must achieve the lowest possible total cost of drugs and
other items
PROCUREMENT FROM MEDICAL
STORE DEPOT
They quantify their needs and send to the medical store depot in the
indent form in the early financial year.
The medical store depot does the procuring job and time-to-time send the
medicine to these hospital/dispensaries
PROCUREMENT FROM
MANUFACTURER/DISTRIBUTORS
This procedure is applicable when the drugs and supplies have to procure
from the manufacturer or distributer.
In most of the situation, manufacturer does not supply, they sell their items
through the distributer appointed for India.
The drugs and supplies are procured from the local market in emergency cases
or when the same drug/supplies are not available in the hospital or dispensaries.
The hospital approves some medical store on the basis of cost comparison.
Then, particular item which are not available can be procured from the market
In some cases, the indent forms are prepared in the triplicate; one copy is given
to the patient who can procure directly from that particular medical store.
In every case, the bill is reimbursed directly to that medical store from the
hospital organization.
EMERGENCY PURCHASES
1. ABC analysis
ABC analysis is followed in a big drug store, large inventory items are
stocked. In order to maintain a proper control of inventories, the ABC
(Always Better Control) technique is used. In this technique the materials are
divided into three groups A, B and C according to the cost of the materials
and money value of consumption.
❑ A-items: In the whole of the inventory, there are a few costly items which
come under this group. These items may not be more than 10% of the total
items, but these consume about 70% of the total budget of inventories. So,
these items require proper storage and handling. Over stocking is avoided
Only necessary quantities of these inventories are purchased and stock, so
as to minimize the investment on these items.
❑ B-items: The items coming under this group are neither costly and cheap.
These items constitute 20% of the total quantity of the inventories and 20%
of the total expenditure of inventories is spent on these items.
❑ C-items: These items are comparatively cheaper in cost and 70% of the
total quantity of the inventories. 10% of the total expenditure of inventories
is spent on these items
Cont….
❑ The VED status of each item was discussed with justification by a group
comprising of physician, surgeon, pediatrician and pharmacist.
3. ABC-VED matrix analysis :
❑ The ABC-VED matrix was formulated by cross tabulating the ABC and VED
analysis. From the resultant combination, three categories were classified
(I, II and III). Category I was constituted by items belonging to AV, AE, AD,
BV and CV subcategories.
❑ The BE, CE and BD subcategories constituted category II, and the
remaining items in the CD subcategory constituted category III.
❑ In these subcategories, the first alphabet denotes its place in the ABC
analysis, while the second alphabet stands for its place in the VED
analysis.