Description of system and related controls Person or Audit tests W ARP Performed Review

department (Compliance and substantive) P yes/no by by

performing ref.
control
Prepared by: Date: 1 March 2021
AUDIT SUMMARY WORKSHEET A-RELEVANT PRIOR AUDIT W/P ref:
Review
Authorised by: outstanding audit findings, if any,
Date: from
previous audits. Assess their impact on the current
audit.
B- PROCEDURE AND POLICY MANUAL
BRANCH AUDITS  Review the Branch Operations Policy and Period: 1 JANUARY 2017-30 APRIL 2018

identify any gaps in its contents and when it was

j General risk overview last reviewed. B Source of formal procedures and controls
A
BOP-3
The followingCUSTOMER
are indicators of low ACCOUNT Retail
risk: (Taken from the APM) BOP-3 CUSTOMER ACCOUNT OPERATIONS
 Cash Manual
OPERATIONS (TELLER OPERATIONS) (TELLER OPERATIONS)  Premises Security Policy
 My Service Standard Guide Booklet
 Cash is insured.
Ref:
 Cash Manual
Branches are monitored through CCTV. Cash withdrawals

The following are the indicators of high risk:

 High staff turnover and low head count which compromises segregation of duties.
 Inherent risk of handling cash and previous cases of cash shortages and embezzlement.
  At Breaches
the start of the Tellers receive
in set branch cash holding limits noted in the previous 1. Sample 50 days for past 3 months
audits.
 cash
Highfrom Cash
incidents Officer / ofVault
of embezzlement cash by staff members and ensure that tellers were signing
 custodian
Increases and sign inlosses
in operational the due
register
to external fraud and collusion with staff
for cash received from cash officer\
 acknowledging
Increases in latereceipt
processing of client instructions and unresolved client queries
vault custodian in the register.
  Tellers
Branches frequently
should runningdetails
verify out of cash
on
 A rise in the incidences of robbery 2. From a sample of 50 withdrawals

withdrawal/deposits slip
Increased incidences of failure to trace or recover cash when there are differences
 An increase in transaction capturing/human errors
slips;
 High levels of frequent systems and ATM down time  Check that customer
 Lack of adequate and formal staff training signatures were verified
  Positive
Increase in operational of
identification incident reports
customers before withdrawals were
 Non-automated limits on the banking platforms
 Gaps in the branch reporting structure effected by annotating SV
 Lack of review of system user matrices (signature verified) on the
 Lack of periodic review of internal accounts mappings
slip.
 Customers should sign at the back of  ID numbers are annotated on
Conclusion: - High risk.
the slip as evidence receipt of funds. all withdrawal slips.

 Tellers to annotate breakdown for  Customers were signing at the

denominations issued to clients back of the slip as
Page 1 of 2
acknowledgement receipt of
funds.
AUDIT SUMMARY WORKSHEET REF:

BRANCH AUDIT Period: 1 JANUARY 2016-30 APRIL 2016

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