ACTIVITY 1.

Assessing the PECs of Practitioner

CHARACTERISTICS AND TRAITS

CREATIVE RESOURCEFUL PERSISTENT ORGANIZED INDIPENDENT

CONFIDENT RISK-TAKER OBSERVANT COMPETENT TRUSTWORTHY
OPTIMISTIC PASSIONATE FLEXIBLE SENSITIVE COMMITED
DYNAMIC EFFICIENT HARDWORKING DECISION-MAKER RELIABLE
KNOWLEDGEABL PERSEVERING DECISIVE STRONG-MINDED COURTEOUS
E

DIRECTION:

1. select the appropriate characteristics and traits which you feel the best describe a successful
practitioner of contact center servicing in your town. Write down all the descriptions of the second
column.

2. After having completed the list in column two, think of your personal assessment of a successful
practitioner by reflecting it on the third column. This assessment would give you good idea of significant
characteristics, and traits that a successful practitioner must possess.

Practitioner – Entrepreneur

My PECs My simple definition Things to do to align with PECs of a successful

entrepreneur/practitioner
1. Creative
2. Organized
3. Competent
4. Observant

PRACTITIONER ASSESSEMENT
-
-
-
CHARACTERISTICS -
-
-
-
-
TRAITS -
-
ACTIVITY 2: MY PECs THAT NEED TO IMPROVED

DIRECTION: Please indicate below your characteristics and traits that you need to improved.
Please indicate reason what will you going to do to improved that characteristics and traits.

CHARACTERISTICS AND HOW CAN I IMPROVED MY CHARACTERISTICS AND TRAITS?

TRAITS NEED TO
IMPROVED
1.

2.
3.
4.
5.

ACTIVITY 3: ALIGNING ONE’S PECs

Direction: Try to design a concept map that indicated your traits, characteristics and skill that
you need to possess in order to become a successful entrepreneur.