According to the Institute for Supply Management, _____ is the identification, acquisition,

access, positioning, and management of resources and related capabilities an organization

needs or potentially needs in the attainment of its strategic objectives.
a. supply chain management
b. procurement
c. logistics
d. supply management
e. distribution

Within the downstream portion of a supply chain, ____ are responsible for the actual
movement of materials between locations
a. buyers
b. trucking firms
c. logistics managers
d. accountants
e. purchasing managers

_____ involves unbundling the price paid and understanding the total cost of ownership over
the life cycle of a product or service to deliver a target cost and a unit rate to determine if it is
priced competitively in the marketplace.
a. Cost management
b. Procure-to-pay
c. Supplier relationship management
d. Category management
e. Spend management

The _____, which the supplier provides, details the contents of a shipment and contains the
description and quantity of the items in a shipment.
a. material packing slip
b. purchase requisition
c. bill of lading
d. electronic funds transfer
e. request for quotation

A key characteristic of a/an _____ is a lack of processing by the supplier into a newly formed
product.
a. component
b. semifinished product
c. finished good
d. MRO item
e. raw material

_____ include anything that does not go directly into an organization's product.
a. MRO items
b. Raw materials
c. Production support items
d. Services
e. Semifinished products and components

_____ include(s) the materials required to pack and ship final products, such as pallets, boxes,
master shipping containers, tape, bags, wrapping, inserts, and other packaging material.
a. Raw materials
b. Production support items
c. Semifinished products
d. Components
e. Work-in-process inventory

Which of the following is not an example of an appropriate use of a cross- functional team?
a. New product development.
b. Preparing a RFQ for a routine commodity product.
c. Locating a new production facility.
d. Developing a commodity or purchase family strategy.
e. Establishing a new business unit.

All of the following are examples of how supply management should monitor and anticipate
activity in its supply market except _____
a. ensuring that cost accounting keeps track of historical prices paid
b. forecasting long-term supply and prices for its basic commodities
c. monitoring technological innovations that impact its primary materials or make substitute
materials economically attractive
d. evaluating not only its existing suppliers but also other potential suppliers
e. providing timely visibility to new-product requirements

Which of the following is not one of the examples of Porter's threat of substitute products and
services?
a. Relative performance of substitutes.
b. Relative price of substitutes.
c. Switching costs.
d. Buyer propensity to substitute.
e. Economies of scale.

In supplier analysis, _____ requires identifying critical performance criteria and identifying
relative competitive performance.
a. benchmarking
b. make/buy analysis
c. insourcing/outsourcing analysis
d. Porter's Five Forces analysis
e. cost analysis
_____ is the process of identifying cost considerations beyond unit price, transport, and tooling.
a. Total cost of ownership
b. Price analysis
c. Make-buy analysis
d. Portfolio analysis
e. Low-cost country sourcing

A/An _____ involves sending a preliminary survey to suppliers. a. request for quotation
b. request for information
c. purchase order
d. order release
e. All of the above.

Which of the following key financial ratios is calculated as Current assets/Current liabilities?
a. Inventory turnover.
b. Debt to equity.
c. Current ratio.
d. Total asset turnover.
e. Quick ratio.

Which of the following key financial ratios is calculated as Profit after taxes/Sales?
a. Current debt to equity.
b. Fixed asset turnover.
c. Return on assets.
d. Says sales outstanding.
e. Net profit margin.

Which of the following key financial ratios is calculated as Sales/Total assets?

a. Fixed asset turnover.
b. Total asset turnover.
c. Current ratio.
d. Return on assets.
e. Interest coverage.

All of the following are characteristics of an effective supplier survey except _____.
a. the survey should include the performance categories considered important to the
evaluation and selection process
b. the survey process should be as objective as possible
c. it is mathematically straightforward
d. the buyer should attempt to measure every possible variable every time it is used
e. the format of the evaluation should provide some flexibility across different types of
purchase requirements
Which of the following is false concerning Deming's philosophy on numerical quotas and
measurement by objective?
a. Workers may game the system to make their individual production and output goals.
b. Many numerical based goals and objectives are often developed arbitrarily.
c. Goals are often short term in their focus.
d. Output standards fully support TQM improvements and other quality initiatives.
e. Many numerically-based goals and objectives are beyond the control of the worker.

All of the following are examples of appraisal costs except _____.

a. laboratory testing of prototypes and samples
b. production inspection activities
c. development and maintenance of a quality management system
e. incoming materials inspections

Which of the following is not an example of an internal failure cost?

a. Process troubleshooting. – xử lý sự cố
b. Equipment calibration. – thiết bị hiệu chuẩn
c. Re-inspection following detection of a defect.
d. Production downtime caused by defects.
e. Scrap and process waste.

All of the following are examples of external failure costs except _____.
a. warranty costs
b. replacement of defective products to customers
c. liability lawsuits
d. quality planning
e. loss of customer goodwill

Which of the following is not an example of a prevention cost?

a. Incoming material inspections.
b. Quality planning.
c. Equipment calibration.
d. Development of a quality manual.
e. Maintenance of a quality management system.

Which of the following is not one of the benefits to the buyer of a supplier achieving ISO
9001:2008 registration?
a. Few buying firms have sufficient size or resources to independently develop and implement
their own comprehensive supplier certification audits.
b. The supplier may develop interest from other buyers wanting to do business with it.
c. Third-party registration may provide insight into a supplier's quality system conformance that
a buyer may otherwise lack.
d. The buying firm receives the benefit of a supplier quality certification without actually having
to conduct its own quality certification audits.
e. The supplier assumes responsibility for meeting the ISO standards and paying its own
registration fees.

Which of the following is not a typical qualitative service factor in a supplier performance
measurement system?
a. Problem resolution ability.
b. Technical ability.
c. Process capability.
d. Ongoing progress reporting.
e. Wavelength.

Which of the following is a disadvantage of a categorical supplier evaluation system?

a. Least reliable.
b. Cost accounting system required.
c. Less frequent generation of evaluations.
d. Most subjective.
e. Usually manual.

All of the following are advantages of a categorical supplier evaluation system except _____.
a. easy to implement
b. requires minimal data
c. different personnel can contribute
d. low-cost system
e. greatest potential for long-range improvement

Which of the following is a disadvantage of a weighted-point supplier evaluation system?

a. Tends to focus on unit price.
b. Most complex, so implementation costs are high.
c. Most subjective.
d. Least reliable.
e. Cost accounting system required.

All of the following are advantages of a weighted-point supplier evaluation system except
_____.
a. flexible system
b. supplier ranking allowed
c. moderate implementation costs
d. total cost approach
e. quantitative and qualitative factors combined into a single system

Which of the following is a disadvantage of a cost-based supplier evaluation system?

a. Least reliable.
b. Most complex so implementation costs are high.
c. Less frequent generation of evaluations.
d. Most subjective.
e. Tends to focus on unit price.

Which of the following is not one of the management uses for the data derived from a
comprehensive cost-base supplier evaluation system?
a. Such a system provides the necessary information that allows a buyer to justify buying from a
preferred supplier despite a higher unit price.
b. The system allows a buyer to communicate the cost of specific nonperformance events to
the originating supplier, which then helps identify improvement opportunities.
c. Quantifying nonconformance costs can result in a chargeback to the offending supplier for
unplanned costs.
d. The system allows customized assignment of cost accounting codes depending on how much
money is left in the annual budget.
e. A buyer can use this data to identify longer-term sources of supply based on a supplier's total
cost performance history.

Which of the following is not a typical supplier development activity?

a. Providing incentives to suppliers for improved performance.
b. Promoting competition among suppliers.
c. Raising prices paid for purchased goods and services.
d. Directly involving buyer personnel with suppliers.
e. Conducting training and process improvement initiatives.

In _____, the parties identify more than one issue where disagreement exists and then agree to
trade off these issues so that each party has one of its top-priority issues satisfied.
a. use non-specific compensation
b. cut the costs for compliance
c. expand the pie
d. find a bridge solution
e. logroll

In _____, one party achieves his or her objective on an issue, whereas the other receives
something else of value as a reward for going along.
a. use nonspecific compensation
b. logroll
c. expand the pie
d. find a bridge solution
e. cut the costs for compliance

QN=006_SCM201_M Purchasing must manage its internal operations efficiently and

effectively, by performing the following, except:
a. Determining staffing levels
b. Developing and adhering to administrative budgets
c. Providing professional training and growth opportunities for employees
d. Introducing systems that just keep spending visibility, efficient invoicing and payment,
and user satisfaction in a stable

QN=010_SCM201_M Effective supply market intelligence involves the following, except:

a. Monitoring supply markets and trends and interpreting the impact of these trends on
company strategies
b. Identifying the critical materials and services required to support company strategies in
sub performance areas, during the process of improving old products
c. Developing supply options and contingency plans that support company plans
d. Supporting the organization’s need for a diverse and globally competitive supply base

QN=01 Which is the first step in Supplier Evaluation and Selection Process? :"))
a. Identify key sourcing requirements.
b. Identify potential supply sources.
c. Recognize the need for supplier selection
d. Determine method of supplier evaluation and selection

QN=02 The final step of the evaluation and selection process is

a. To select the supplier(s) and reach a contract agreement
b. Evaluating supplier provided information, conducting supplier visits, and using preferred
supplier lists.
c. To evaluate the remaining suppliers, which may appear to be equally qualified
d. To search for information or the effort put forth toward the search is a function of
several variables

QN=03 What are the primary criteria most evaluations rate suppliers?
a. Cost or price, quality, and sales
b. Cost or price, quantity, and delivery history.
c. Cost or price, quality, and delivery
d. Cost or price, quantity, and delivery

QN=05 What is the first step in the Supplier Evaluation and Selection Survey Development?
a. Identify and weigh subcategories.
b. Review and improve supplier performance continuously.
c. Evaluate supplier directly.
d. Identify supplier evaluation categories.

QN=06 What is the last step in the Supplier Evaluation and Selection Survey Development?
a. Identify and weigh subcategories.
b. Review and improve supplier performance continuously.
c. Evaluate supplier directly.
d. Identify supplier evaluation categories.
QN=10 In Electronic Tools to improve the evaluation and selection process, ...is a tool to use
during first-time visits with suppliers to make a quick “yes or no” decision about the possibility
of using the supplier. The tool requires the user to rank various criteria among suppliers.
a. Special Edition
b. E-Learning Scorecard
c. RFP Version 2.0
d. SPEX evaluation kits

QN=005 The DMAIC Model includes:"))

a. Define, Meaning, Analyze, Issue, Control
b. Define, Measure, Analyze, Improve, Control
c. Define, Measure, Analyze, Issue, Control
d. Definition, Meaning, Analyze, Issue, Control

QN=009-SCM201 Most of the objective, quantitative variables lie within the following three
categories,except:
a. Delivery performance
b. Quality performance
c. Cost reduction
d. Supplier performance

QN=019_SCM201_M Six steps in strategic cost management :"))

a. Value Engineering,On Site Supplier Development, Cross Enterprise Cost Improvement,

Joint Brainstorming, Supplier Suggestion Programs, Design and Development
b. Value Engineering,On Site Supplier Development, Cross Enterprise Cost Improvement,
Ongoing Production, Supplier Suggestion Programs, Design and Development
c. Value Engineering,Supply Chain Compression, Cross Enterprise Cost Improvement,
Ongoing Production, Supplier Suggestion Programs, Design and Development
d. Value Engineering,On Site Supplier Development, Cross Enterprise Cost Improvement,
Joint Brainstorming, Supplier Suggestion Programs, Supply Chain Compression

010_SCM201 Typical Supply Chain Processes does not include

A. Outbound logistics and physical distribution
B. Inventory control and management
C. Generates buy-in from affected groups
D. New-product design and development