FM-POLTEKKES-SKA-BM-09-04/R0

STUDY PLAN

Study Program Bachelor Applied in Nursing

Subject Communication in Nursing
Code WAT 3.05
Semester II / Class I-A
Credits 2 credits (L : 1 credit dan P : 1 credit)
Lecturer Siti Lestari, MN and Sudiro, SKp MPd
Course Description: This course studies general communication principles and their applications in the context of general health services and specifically provides nursing care
for Individuals, groups, families and communities, and in the health team for various clinical and community practices. In addition, this course also discusses
trends and issues related to the development of communication in the health sector. Furthermore, This course also examines the principles of therapeutic
communication and its application in the context of general health services and specifically in providing nursing care that is intended for Individuals, groups,
families and communities for various clinical and community practices
Learning Outcome After participating in learning activities, if given a case, students are able to:
1. Analyze general communication concepts in fostering interpersonal relationships with Individuals in various situations and conditions.
2. Analyze the concept of effective communication in fostering interpersonal relationships
3. Analyze the factors that influence communication
4. Analyze the influence of socio-cultural background in communicating
5. Analyze the concept of communication in the context of health services, especially multidisciplinary communication
6. Analyze trends and issues in health communication
7. Simulate effective communication in interpersonal relationships with clients, families, groups, fellow nurses and other health workers ..
8. Able to perform stages in therapeutic communication
9. Able to perform therapeutic communication techniques appropriately according to the client's situation and condition.
10. Able to analyze obstacles in therapeutic communication and apply them appropriately when dealing with clients.
11. Able to perform therapeutic communication in special conditions and various age ranges

Method Evaluation Evaluation mechanism provisions that must be met

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Item Evaluation Weight Assignments and assignment instructions

1. Theory 50 % 1. The presence of college students at least 90% of the total presence
a. Middle Test 40 % 2. Role Play and discussion , Nursing students are divided into 10 groups,
b. Final Test 40 % 3. Scenarios for role play are consulted with lecturers who are scheduled, at least 1 time and collected according to the
c. Penugasan 20 % agreement (no later than 2 days before presentation).
2. Practice 50 %
Role Play 50 %

References
Antai-Otong, D (2008). Nurse-Client Communication: A Life Span Approach. United Kingdom: Jones and Barlett Publishers.
Bateman, T. (2011). Nursing Team Dynamics: Communication, Culture, Collaboration. Thesis, Canada: Library and Archives. Diakses dari proquest
dissertation and Thesis
Berman, A., Snyder, S.J., Kozier, B., & Erb, G.( 2008). Fundamental of Nursing, Concept, process and practice, 8ed. USA: Pearson Education, Inc
Jones, L (2009). The healing relationship. Nursing Standart, 24 (3): 64.
Hockenberry, M.J. & Wilson,D. (2014). Wong’s Nursing Care of Infant and Children . 10th edition. Mosby: Elsevier Inc
Leininger, M. & Mc Farland, M.R. (2006) . Culture Care Diversity and Universality: a Worldwide Nursing Theory. Canada: Jones and Bartlett
Publisher.
Railey J.B. (2013). Communications in Nursing. 7th edition. Mosby: Elsevier Inc.
Stein-Parbury J. (2013). Patient and Person: Interpersonal Skills in Nursing . 5th edition. Churchill Livingstone: Elsevier Australia.
Stickley, T. & Freshwater, D. (2006). The art of listening in the rherapeutic relationship. Mental health practice, 9 (5): 12-18.
Suryani (2014). Komunikasi terapeutik: Teori dan Praktik . Jakarta: EGC
Taylor C. (1993). Fundamental of Nursinng: The Art and Science of Nursing Care. Philadelphia : Lippincott – Raven Publisher
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Theory Learning Activities and Laboratory Practices : Friday : 10.00-16.10

No Time Goal Study Materials / Method/ Learning Strategy Media Learning Process Evaluation score lecturer
Sub Material Study (criteria) (%)
Off Line On Line
Face to Syncrone Asyncrone Asyncron
Face Independent Colaboration
1 5 Februari 2021 Analyze general The concept of general Interactive The concept of Laptop; Lecturer: Written test 10 Siti
10.00-11.40 communication concepts in communication: learning general Koneksi a. Delivering Accuracy of Lestari,
fostering interpersonal - Definition of communication Discussion communication Internet study plan , Answer, MN
relationships with - Communication component (PPT) and division of tasks. Accuracy of
Individuals in various - Form of communication Types of b. Delivering Explanation
situations and conditions. - Communication objectives and communication material.
functions (PPT) c. Give quizzes
Students :
Types of communication Clarify the division
- Verbal communication of groups.
- Words and meanings b. Ask about
- Influence of words on actions unclear lecture
- Nonverbal communication material.
- Form of nonverbal communication c. Answering the
Interpret nonverbal messages quiz
d. search for
literature related
material.
13.00 -16.10 Communication - Video 1 Student : analize Accuration of
interpersonal video and make report
report ( writing) ( writing)
2 19 Februari Analyze the concept of Effective communication concept Interactive Effective Laptop; Lecturer: Written test 15 Siti
2021 effective communication in learning communication Koneksi a. Delivering Accuracy of Lestari,
10.00- 11.40 fostering interpersonal Discussion concept (PPT) Internet material. Answer, MN
relationships Factors that influence - FFactors b. Give quizzes Accuracy of
communication: Students : Explanation
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- Message credibility that influence a.. Ask about

Analyze the factors that - Message content communication unclear lecture
influence communication - Congeniality of message material.
content b. Answering the
- Message intelligibility quiz
- Channel
- Target capability
13.00 -16.10 Communication - Video 2 Student : analize Accuration of
interpersonal video and make report
report ( writing) ( writing)
3 12. Februari Identify effective Effective communication in - Group Laptop, Discovery Report of 12,5 Siti
2021 communication in interpersonal relationships with task : internet learning video analize Lestari,
10.00-11.40 interpersonal clients, families 1. search MN
video
relationships with communica
clients, families, Effective communication in tion
groups, fellow nurses interpersonal relationships between
and other health among nurses and health nurses and
workers professional health
professiona
l
2. . analyse
the barrier
3. make
report

13.00-16.10 Communication - Video 3 Student : analize Accuration of

interpersonal video and make report
report ( writing) ( writing)
4 26 Februari Analyze trends and issues - Perspectives, trends and issues of Discovery Internet Lecturen Accuracy of 15 Sudiro,
2021 in health communication communication in health services learning Give task about Answer the SKp
10.00-11.40 Perspectives, task MPd
trends and issues
of communication
in health services
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( journal)
Student. search
for literature
related material.
13.00-16.10 Communicate Communication therapeutic - Create Laptop, Discovery Report of 12,5 Sudiro,
therapeutic scenario internet learning video analize SKp
based on the MPd
task ( group 1
till 10)
5 5 Maret 2021 Analyzing the concept of a. The concept of therapeutic Interactive Therapeutic Laptop; Lecturer: Written test 15 Siti
10.00-11.40 therapeutic communication communication learning Communication ( Koneksi a. Delivering Accuracy of Lestari,
and helping relationships in b. Basic principles in therapeutic - Discussio PPT) Internet material. Answer MN
the context of the communication n b. Give quizzes
therapeutic relationship of c. Helping relationship Students :
the nurse's client and d. The purpose of therapeutic a.. Ask about
conducting simulation of its communication unclear lecture
application in helping to material.
solve the problems that the b. Answering the
client face quiz
13.00-16.10 Communicate Communication therapeutic - Create Laptop, Discovery Report of 12,5 Sudiro,
therapeutic scenario internet learning video analize SKp
based on the MPd
task ( group 1
till 10)
6 12 Maret 2021 Simulate therapeutic Therapeutic communication Interactive Therapeutic Laptop; Lecturer: Written test 15 Siti
10.00-11.40 communication techniques techniques learning communication Koneksi a. Delivering Accuracy of Lestari,
and apply them - Discussio techniques Internet material. Answer MN
appropriately according to n (PPT) b. Give quizzes
the client's situation and Students :
condition a.. Ask about
unclear lecture
material.
b. Answering the
quiz
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13.00-16.10 Communication - Video 4 Student : analize Accuration of Sudiro,

Therapeutik video and make report SKp
report ( writing) ( writing) MPd
19 Maret Middle test
7. 26 Maret 2021 Analyze barriers in Obstacles in therapeutic Interactive Obstacles in Laptop; Lecturer: Written test 15 Siti
10.00 – 11.40 therapeutic communication communication learning therapeutic Koneksi a. Delivering Accuracy of Lestari,
and apply them - Discussio communication Internet material. Answer MN &
appropriately when dealing n (PPT) b. Give quizzes Sudiro,
with clients Students : SKp
a.. Ask about MPd
unclear lecture
material.
b. Answering the
quiz

8 26 Maret 2021 Explain Communication in the social Web Student : Presentation Siti
13.00 – 16.10 - Communication context and cultural diversity seminar presentation Lestari,
in the social and beliefs (1) Lecturere : Give MN &
context and Communication in health feedback and Sudiro,
cultural diversity services, especially evaluation SKp
and beliefs multidisciplinary MPd
- Communication communication ( group 2)
in health Effective communication in
services, interpersonal relationships
especially
among nurses ( group 4)
multidisciplinary
communication
- Effective
communication
in interpersonal
relationships
among nurses
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9 9 April 2021 Explain : 1. Effective communication in Web Student : Presentation Siti

10.00-16.10 1. Effective interpersonal relationships seminar presentation Lestari,
communication in with clients, families Lecturere : Give MN &
interpersonal ( group 3) feedback and Sudiro,
relationships with 2. Therapeutic communication evaluation SKp
clients, families in children ( group 5) MPd
1. Therapeutic 3. Therapeutic communication
communication in in elderly ( group 6)
children
2. Therapeutic
communication in
elderly
10 16 April 2021 Explain : 1. Therapeutic communication Web Student : Presentation Siti
10.00-16.10 1. Therapeutic in ER patient ( group 7) seminar presentation Lestari,
communication in ER 2. Therapeutic communication Lecturere : Give MN &
patient in ICU patient ( group 8) feedback and Sudiro,
2. Therapeutic 3. Therapeutic evaluation SKp
communication in communication MPd
ICU patient
overcomes : angry ( group
3. Therapeutic
9
communication
4. Therapeutic client Clients
overcomes : angry
who complain and Fussy
4. Therapeutic client
clients ( group 10)
Clients who
complain and
Fussy clients
11 23 April 2021 Simulate effective 1. Communication in role play - Student : the accuracy 12,5 Siti
10.00-16.10 communication in interpersonal Role play of roleplay as Lestari,
Lecturer : Feed in the MN &
interpersonal relationships with back scenario Sudiro,
fellow nurses and other SKp
health workers MPd
2. Communication in
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interpersonal
relationships with
clients and families
3. Communication in
interpersonal
relationships with
people with different
belief background
4. Communication in
interpersonal
relationships with
people with different
culture background
5. Therapeutic
communication
overcomes : angry
client
12 30 April 2021 Simulate therapeutic 6. Therapeutic role play - Student : the accuracy 12,5 Siti
10.00-16.10 communication in special communication in Role play of roleplay as Lestari,
conditions and various children Lecturer : Feed in the MN &
age ranges back scenario Sudiro,
7. Therapeutic
SKp
communication in elderly MPd
8. Therapeutic
communication in ER
patient
9. Therapeutic
communication in ICU
patient
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10. Therapeutic
communication
overcomes Clients
who complain and
Fussy clients

1) Task Group : Each group create scenario ( as a task), then Performed in front of class
Score
1. Scenario : 40 %
2. Performing : 60 %

N Group Title No group Title

o
1 I Communication in interpersonal relationships with fellow nurses and 6 VI Therapeutic communication in children
other health workers
2 II Communication in interpersonal relationships with clients and families 7 VII Therapeutic communication in elderly

3 III Communication in interpersonal relationships with people with different 8 VIII Therapeutic communication in ER patient
belief background
4 IV Communication in interpersonal relationships with people with different 9 IX Therapeutic communication in ICU patient
culture background
5 V Therapeutic communication overcomes : angry client 10 X Therapeutic communication overcomes Clients who complain and Fussy
clients

Rubric for Role play

No Aspect Score and Criteria
3 2 1
1 Expression Can adjust the dialogue according to the character less able to adjust the dialogue according to the Do not adjust the dialogue according to the
being played character being played character being played
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2 Appreciation Very appreciate the character played by, in accordance less appreciate the characters played by, in In no way deludes the character, deviates
with the plot and demands of the script accordance with the plot and demands of the script from the demands of the script
3 Motion When the first appearance appears steady, the The first appearance is a little hesitant, the very nervous and hesitant, awkward
movement is natural, adjusts the dialogue and can movement is natural but it doesn't adapt well to the movements, and not in line with dialogue
position the body well dialogue, it also lacks position
4 Intonation Can set the gap correctly, intonation varies according to Can set the pause, intonation is quite varied totally unable to set the pause, speak as if
the demands of the manuscript, smooth conversation according to the demands of the script, the reading and not clear
and uninterrupted conversation is less fluent, a little limited
5. Articulation The pronunciation is loud, sounds clear, and can be The pronunciation is quite loud, sounds clear, but Pronunciation is completely
understood is incomprehensible incomprehensible
2. Essay Task, individual task
Write an essay about trend and issue in nursing communication 500 till 750 words, with criteria:
1) Times New roman , font 12
2) Essay consist of introduction, body and conclusion
3) Refference list by APA style

Essay Rubric
Traits 4 3 2 1
Focus & Details There is one clear, well- focused topic. Main ideas There is one clear, well- focused topic. Main ideas There is one topic. Main ideas are somewhat The topic and main ideas are not
are clear and are well supported by detailed and are clear but are not well supported by detailed clear. clear.
accurate information. information.

Organization The introduction is inviting, states the main topic, The introduction states the main topic and provides The introduction states the main topic. A There is no clear introduction,
and provides an overview of the paper. Information an overview of the paper. A conclusion is included. conclusion is included. structure, or conclusion.
is relevant and presented in a logical order. The
conclusion is strong.

Voice The author’s purpose of writing is very clear, and The author’s purpose of writing is somewhat clear, The author’s purpose of writing is somewhat The author’s purpose of writing is
there is strong evidence of attention to audience. and there is some evidence of attention to audience. clear, and there is evidence of attention to unclear.
The author’s extensive knowledge and/or The author’s knowledge and/or experience with the audience. The author’s knowledge and/or
experience with the topic is/are evident. topic is/are evident. experience with the topic is/are limited.
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Word Choice The author uses vivid words and phrases. The choice The author uses vivid words and phrases. The choice The author uses words that communicate The writer uses a limited
and placement of words seems accurate, natural, and and placement of words is inaccurate at times and/or clearly, but the writing lacks variety. vocabulary. Jargon or clichés
not forced. seems overdone. may be present and detract from
the meaning.
Sentence All sentences are well constructed and have varied Most sentences are well constructed and have Most sentences are well constructed, but they Sentences sound awkward, are
Structure, structure and length. The author makes no errors in varied structure and length. The author makes a few have a similar structure and/or length. The distractingly repetitive, or are
Grammar, grammar, mechanics, and/or spelling. errors in grammar, mechanics, and/or spelling, but author makes several errors in grammar, difficult to understand. The
they do not interfere with understanding. mechanics, and/or spelling that interfere with author makes numerous errors in
Mechanics, &
understanding. grammar, mechanics, and/or
Spelling spelling
that interfere with
understanding.

Chief of Study program Subject Coordinator

Siti Lestari, MN
NIP. 19680507 199003 2001 Siti Lestari, MN
NIP. 196805071990031001