Public Attorney’s Office Customer/Client Satisfaction Survey

I. Satisfaction Survey

The Public Attorney’s Office (PAO) renders free legal assistance to all indigents and
other qualified clients who wish to avail of the services of the office. The number of clients that
seek the assistance of the office varies for each district office and cannot be determined in
advance. Hence, the population size of clients obtaining the services of the office for a given
period is unknown. As the population size of clients cannot be determined in advance, all
clients of the PAO will be considered for data gathering.

All PAO district offices shall conduct the satisfaction survey on a daily basis. The survey
form shall be attached to other forms that the client needs to fill-up before obtaining legal
services from the office. All services of the office shall be subject to the satisfaction survey.
The service categories to be used shall be as follows:
Representation in regular courts or quasi-judicial bodies
Representation before the appellate courts
Limited representation services
Inquest assistance
Mediation and conciliation
Legal counselling
Documentation
Administration of oath
Jail visitation
Legal outreach
Others

After the service is provided, the staff/public attorney shall inform the client of the right to
fill-up and submit the survey form. However, answering the survey form is subject to the
discretion of the client, and should never be imposed upon the client.

All persons qualified for legal assistance of the PAO and who availed any of the services
of the office will be the survey respondents. Qualified persons include, but is not limited to the
following:

1. Individuals who pass the indigency and merit tests of the office;
2. Persons qualified for assistance pursuant to MOAs and DOJ directives;
3. Family members and relatives within the 4th civil degree of consanguinity or affinity
of Public Attorneys; and
4. PAO personnel

The satisfaction survey shall be conducted daily. However, the summarization and
tallying of results shall be conducted on a monthly basis.

II. Data Analysis

The survey analysis will be conducted per service category. Hence, it is necesary to first
divide the completed survey responses per service category before proceeding further.

In the survey analysis, the following will be computed and observed as follows:
 1. Determine the Response Rate – the proportion of completed survey forms over
total survey respondents. Again, this should be performed per service category.

Total number of filled−up survey responses

Response Rate= x 100
Total number of survey responses

2. Compute sample size and gather samples - assuming that the total number of
completed survey response as the population size (N), we will then use Systematic
Random Sampling (SyRS) to determine the samples to use for further analysis.

Step 1. All completed survey form will be assigned a number from 1 to N.

Step 2. Determine sample size (n) using a 90% confidence level.
Step 3. Compute for the interval value k.
Step 4. Use a random number generator in order to determine the first client in
the sample.
Step 5. Include every subsequent kth sample on the population list until all n
samples were obtained.

Note: The SySR will be done for each service. For easier process, the sample size
(n) for every population size (N), the value of k and the number of first client to
consider are already tabulated in Annex A.

3. Generate summary of responses - the samples will then be encoded in the PAO
Survey Tally Sheet. The frequencies of satisfaction level for each service will be
tallied and summarized. Also, the most frequent suggestions, comments and
recommendations will be recorded.

Table 2. Summary of Responses

Strongly Strongly
SERVICE DIMENSIONS Agree Neutral Disagree
Agree Disagree
RESPONSIVENESS
There is an available public attorney/staff
who I can immediately approach to inquire 5 4 3 0 0
about my concern.
The public attorney/staff was corteous and
6 3 2 0 1
accomodating.
I can easily contact the PAO offi ce and the
public attorney assigned to me thru the
7 5 0 0 0
contact details and communication
channels provided.

From this point forward, the prescribed processes are only required to be undertaken by
the Field Operations and Statistics Service. However, regional and district offices may
undertake these tasks to monitor their respective performance.

4. Compute for the Satisfaction Rating – The client’s satisfaction will then be
calculated. The survey form consists of 5-tiers from strongly agree to strongly
disagree. A score from 5 (strongly agree) to 1(strongly disagree) is assigned for
each tier. This will quantify the client’s satisfaction level. The product of the
frequencies and the corresponding score for each satisfaction level will be computed.
It will then be divided by the maximum possible score. Multiplying the result by 100
will yield to the satisfaction level for each sub-category. Average the satisfaction
ratings of the sub-categories will give the overall satisfaction rating for a specific
category.
 Table 3. Satisfaction Ratings
Strongly Strongly Maximum
Agree Neutral Disagree Total Satisfaction
Agree Disagree Possible
SERVICE DIMENSIONS Score Rating
Score
(5) (4) (3) (2) (1)
RESPONSIVENESS
There is an available public attorney/staff
who I can immediately approach to inquire 25 16 9 0 0 50 60 83%
about my concern.
The public attorney/staff was corteous and
30 12 6 0 1 49 60 82%
accomodating.
I can easily contact the PAO offi ce and the
public attorney assigned to me thru the
35 20 0 0 0 55 60 92%
contact details and communication
channels provided.
Overall satisfaction Rating 86%

Note: Maximum possible score = total number of responses * maximum score = 12 * 5 = 60

5. Trend of satisfaction level – Using line graph to visualize the trend of monthly
satisfaction ratings. (Inserted on the annual satisfaction survey)

6. Compose a written analysis of the results. – A detailed description/summary will

be prepared for better understanding of the generated figures. A word cloud of the
most common comments and suggestions is optional.
 ANNEX A
Total Total
Number of Sample Size Survey Number of Sample Size Survey
kth value kth value
Survey Needed Form No. Survey Needed Form No.
Forms Forms
1 1 1 1 51 34 1 2
2 2 1 1 52 34 1 2
3 3 1 1 53 35 1 2
4 4 1 1 54 35 1 2
5 5 1 1 55 35 1 2
6 6 1 1 56 36 1 2
7 7 1 1 57 36 1 2
8 7 1 1 58 37 1 2
9 8 1 1 59 37 1 2
10 9 1 1 60 38 1 2
11 10 1 1 61 38 1 2
12 11 1 1 62 38 1 2
13 12 1 1 63 39 1 2
14 12 1 1 64 39 1 2
15 13 1 1 65 39 1 2
16 14 1 1 66 40 1 2
17 15 1 1 67 40 1 2
18 15 1 1 68 40 1 2
19 16 1 1 69 41 1 2
20 17 1 1 70 41 1 2
21 17 1 1 71 42 1 2
22 18 1 1 72 42 1 2
23 19 1 1 73 42 1 2
24 19 1 1 74 43 1 2
25 20 1 1 75 43 1 2
26 21 1 1 76 43 1 2
27 21 1 1 77 44 1 2
28 22 1 1 78 44 1 2
29 22 1 1 79 44 1 2
30 23 1 1 80 44 1 2
31 24 1 1 81 45 1 2
32 24 1 1 82 45 1 2
33 25 1 1 83 45 1 2
34 25 1 1 84 46 1 2
35 26 1 1 85 46 1 2
36 26 1 1 86 46 1 2
37 27 1 1 87 47 1 2
38 28 1 1 88 47 1 2
39 28 1 1 89 47 1 2
40 29 1 1 90 47 1 2
41 29 1 1 91 48 1 2
42 30 1 1 92 48 1 2
43 30 1 1 93 48 1 2
44 31 1 1 94 48 1 2
45 31 1 1 95 49 1 2
46 32 1 1 96 49 1 2
47 32 1 1 97 49 1 2
48 32 1 1 98 49 1 2
49 33 1 1 99 50 1 2
50 33 1 1 100 50 1 2

ANNEX A
 Total Total
Number of Sample Size Survey Number of Sample Size Survey
kth value kth value
Survey Needed Form No. Survey Needed Form No.
Forms Forms
 101 50 2 2 151 60 1 3
102 50 2 2 152 60 2 3
103 51 2 2 153 60 2 3
104 51 1 2 154 61 2 3
105 51 1 2 155 61 1 3
106 51 1 2 156 61 2 3
107 52 1 2 157 61 2 3
108 52 2 2 158 61 2 3
109 52 2 2 159 61 1 3
110 52 2 2 160 62 1 3
111 53 1 2 161 62 1 3
112 53 1 2 162 62 1 3
113 53 2 2 163 62 2 3
114 53 1 2 164 62 1 3
115 53 1 2 165 62 2 3
116 54 1 2 166 62 1 3
117 54 1 2 167 63 1 3
118 54 1 2 168 63 1 3
119 54 1 2 169 63 1 3
120 55 2 2 170 63 2 3
121 55 1 2 171 63 1 3
122 55 2 2 172 63 2 3
123 55 2 2 173 63 1 3
124 55 1 2 174 64 2 3
125 56 2 2 175 64 2 3
126 56 2 2 176 64 2 3
127 56 2 2 177 64 2 3
128 56 1 2 178 64 1 3
129 56 1 2 179 64 2 3
130 57 2 2 180 64 2 3
131 57 1 2 181 64 1 3
132 57 1 2 182 65 1 3
133 57 1 2 183 65 2 3
134 57 2 2 184 65 1 3
135 57 2 2 185 65 2 3
136 58 1 2 186 65 2 3
137 58 1 2 187 65 2 3
138 58 2 2 188 65 1 3
139 58 2 2 189 65 1 3
140 58 2 2 190 66 2 3
141 59 2 2 191 66 1 3
142 59 2 2 192 66 1 3
143 59 2 2 193 66 2 3
144 59 2 2 194 66 1 3
145 59 2 2 195 66 2 3
146 59 1 2 196 66 2 3
147 60 1 2 197 66 2 3
148 60 2 2 198 66 1 3
149 60 2 2 199 67 2 3
150 60 2 3 200 67 2 3

ANNEX A
Total Total
Number of Sample Size Survey Number of Sample Size Survey
kth value kth value
Survey Needed Form No. Survey Needed Form No.
Forms Forms
201 67 1 3 251 72 3 3
202 67 2 3 252 72 2 4
 203 67 2 3 253 72 1 4
204 67 1 3 254 72 1 4
205 67 2 3 255 72 1 4
206 67 1 3 256 72 1 4
207 67 1 3 257 72 2 4
208 68 1 3 258 72 2 4
209 68 2 3 259 72 1 4
210 68 1 3 260 72 3 4
211 68 1 3 261 72 3 4
212 68 3 3 262 72 2 4
213 68 2 3 263 72 1 4
214 68 2 3 264 73 1 4
215 68 1 3 265 73 3 4
216 68 3 3 266 73 3 4
217 68 3 3 267 73 1 4
218 69 3 3 268 73 3 4
219 69 2 3 269 73 3 4
220 69 3 3 270 73 2 4
221 69 3 3 271 73 2 4
222 69 1 3 272 73 3 4
223 69 3 3 273 73 3 4
224 69 2 3 274 73 1 4
225 69 2 3 275 73 1 4
226 69 3 3 276 73 2 4
227 69 2 3 277 73 2 4
228 70 1 3 278 74 2 4
229 70 2 3 279 74 1 4
230 70 3 3 280 74 1 4
231 70 1 3 281 74 2 4
232 70 3 3 282 74 2 4
233 70 3 3 283 74 1 4
234 70 2 3 284 74 3 4
235 70 3 3 285 74 2 4
236 70 3 3 286 74 2 4
237 70 2 3 287 74 2 4
238 70 3 3 288 74 3 4
239 71 2 3 289 74 3 4
240 71 1 3 290 74 2 4
241 71 3 3 291 74 1 4
242 71 2 3 292 74 2 4
243 71 2 3 293 75 3 4
244 71 3 3 294 75 1 4
245 71 1 3 295 75 3 4
246 71 1 3 296 75 3 4
247 71 2 3 297 75 3 4
248 71 2 3 298 75 1 4
249 71 1 4 299 75 3 4
250 71 2 4 300 75 3 4

ANNEX A
Total Total
Number of Sample Size Survey Number of Sample Size Survey
kth value kth value
Survey Needed Form No. Survey Needed Form No.
Forms Forms
301 75 2 4 351 78 3 5
302 75 1 4 352 78 3 5
303 75 2 4 353 78 2 5
304 75 2 4 354 78 2 5
 305 75 3 4 355 78 1 5
306 75 2 4 356 78 3 5
307 75 1 4 357 78 1 5
308 75 3 4 358 78 2 5
309 76 4 4 359 78 2 5
310 76 4 4 360 78 1 5
311 76 3 4 361 78 2 5
312 76 1 4 362 78 1 5
313 76 4 4 363 78 3 5
314 76 4 4 364 78 3 5
315 76 4 4 365 78 1 5
316 76 1 4 366 79 2 5
317 76 3 4 367 79 4 5
318 76 2 4 368 79 1 5
319 76 3 4 369 79 1 5
320 76 4 4 370 79 4 5
321 76 2 4 371 79 3 5
322 76 1 4 372 79 4 5
323 76 2 4 373 79 4 5
324 76 1 4 374 79 2 5
325 76 4 4 375 79 3 5
326 77 1 4 376 79 4 5
327 77 3 4 377 79 3 5
328 77 1 4 378 79 4 5
329 77 3 4 379 79 1 5
330 77 2 4 380 79 2 5
331 77 2 4 381 79 2 5
332 77 3 4 382 79 1 5
333 77 4 4 383 79 3 5
334 77 3 4 384 79 1 5
335 77 3 4 385 79 4 5
336 77 3 4 386 79 1 5
337 77 4 4 387 79 2 5
338 77 4 4 388 80 3 5
339 77 1 4 389 80 1 5
340 77 2 4 390 80 2 5
341 77 1 4 391 80 2 5
342 77 2 4 392 80 3 5
343 77 3 4 393 80 1 5
344 77 3 4 394 80 4 5
345 78 1 4 395 80 4 5
346 78 4 4 396 80 4 5
347 78 3 4 397 80 3 5
348 78 4 4 398 80 2 5
349 78 2 4 399 80 3 5
350 78 1 4 400 80 1 5

ANNEX A
Total Total
Number of Sample Size Survey Number of Sample Size Survey
kth value kth value
Survey Needed Form No. Survey Needed Form No.
Forms Forms
401 80 3 5 451 82 4 6
402 80 3 5 452 82 2 6
403 80 5 5 453 82 1 6
404 80 1 5 454 82 5 6
405 80 1 5 455 82 4 6
406 80 1 5 456 82 4 6
 407 80 1 5 457 82 2 6
408 80 2 5 458 82 1 6
409 80 3 5 459 82 1 6
410 80 5 5 460 82 4 6
411 80 2 5 461 82 3 6
412 80 3 5 462 82 5 6
413 81 1 5 463 82 1 6
414 81 3 5 464 82 1 6
415 81 3 5 465 82 3 6
416 81 1 5 466 82 2 6
417 81 4 5 467 82 3 6
418 81 5 5 468 82 1 6
419 81 2 5 469 82 1 6
420 81 3 5 470 82 1 6
421 81 2 5 471 82 1 6
422 81 2 5 472 83 1 6
423 81 5 5 473 83 2 6
424 81 1 5 474 83 1 6
425 81 5 5 475 83 5 6
426 81 3 5 476 83 3 6
427 81 4 5 477 83 3 6
428 81 5 5 478 83 4 6
429 81 4 5 479 83 1 6
430 81 4 5 480 83 1 6
431 81 4 5 481 83 1 6
432 81 2 5 482 83 1 6
433 81 4 5 483 83 4 6
434 81 3 5 484 83 4 6
435 81 5 5 485 83 4 6
436 81 4 5 486 83 4 6
437 81 2 5 487 83 5 6
438 81 4 5 488 83 4 6
439 81 2 5 489 83 3 6
440 81 1 5 490 83 1 6
441 82 1 5 491 83 1 6
442 82 5 5 492 83 2 6
443 82 4 5 493 83 2 6
444 82 5 5 494 83 5 6
445 82 5 5 495 83 2 6
446 82 4 5 496 83 1 6
447 82 4 5 497 83 4 6
448 82 5 5 498 83 2 6
449 82 4 5 499 83 3 6
450 82 3 5 500 83 6 6

ANNEX A
Total Total
Number of Sample Size Survey Number of Sample Size Survey
kth value kth value
Survey Needed Form No. Survey Needed Form No.
Forms Forms
501 83 2 6 551 85 5 6
502 83 6 6 552 85 4 6
503 83 6 6 553 85 4 7
504 83 1 6 554 85 6 7
505 83 5 6 555 85 3 7
506 83 1 6 556 85 2 7
507 84 5 6 557 85 3 7
508 84 3 6 558 85 5 7
 509 84 3 6 559 85 3 7
510 84 2 6 560 85 2 7
511 84 6 6 561 85 6 7
512 84 5 6 562 85 2 7
513 84 3 6 563 85 2 7
514 84 3 6 564 85 2 7
515 84 3 6 565 85 2 7
516 84 3 6 566 85 2 7
517 84 1 6 567 85 6 7
518 84 6 6 568 85 5 7
519 84 6 6 569 85 3 7
520 84 4 6 570 85 6 7
521 84 5 6 571 85 4 7
522 84 3 6 572 85 4 7
523 84 1 6 573 85 4 7
524 84 3 6 574 85 6 7
525 84 1 6 575 85 2 7
526 84 2 6 576 85 1 7
527 84 6 6 577 85 4 7
528 84 5 6 578 85 3 7
529 84 4 6 579 85 2 7
530 84 3 6 580 85 6 7
531 84 4 6 581 85 5 7
532 84 6 6 582 85 4 7
533 84 2 6 583 85 4 7
534 84 3 6 584 85 1 7
535 84 1 6 585 85 2 7
536 84 1 6 586 85 2 7
537 84 1 6 587 85 3 7
538 84 2 6 588 85 5 7
539 84 4 6 589 85 5 7
540 84 6 6 590 86 5 7
541 84 2 6 591 86 1 7
542 84 6 6 592 86 5 7
543 84 5 6 593 86 4 7
544 84 3 6 594 86 4 7
545 84 4 6 595 86 3 7
546 85 1 6 596 86 2 7
547 85 3 6 597 86 1 7
548 85 6 6 598 86 4 7
549 85 5 6 599 86 3 7
550 85 4 6 600 86 6 7

ANNEX A
Total Total
Number of Sample Size Survey Number of Sample Size Survey
kth value kth value
Survey Needed Form No. Survey Needed Form No.
Forms Forms
601 86 1 7 651 87 4 7
602 86 6 7 652 87 7 7
603 86 5 7 653 87 7 8
604 86 7 7 654 87 2 8
605 86 2 7 655 87 2 8
606 86 4 7 656 87 5 8
607 86 6 7 657 87 7 8
608 86 7 7 658 87 4 8
609 86 1 7 659 87 4 8
610 86 4 7 660 87 7 8
 611 86 3 7 661 87 2 8
612 86 1 7 662 87 3 8
613 86 2 7 663 87 2 8
614 86 1 7 664 87 3 8
615 86 1 7 665 87 7 8
616 86 6 7 666 87 1 8
617 86 4 7 667 87 2 8
618 86 2 7 668 87 5 8
619 86 4 7 669 87 2 8
620 86 2 7 670 87 2 8
621 86 6 7 671 87 5 8
622 86 6 7 672 87 3 8
623 86 6 7 673 87 2 8
624 86 1 7 674 87 6 8
625 86 3 7 675 87 7 8
626 86 6 7 676 87 7 8
627 86 6 7 677 87 3 8
628 86 3 7 678 87 6 8
629 86 1 7 679 87 1 8
630 86 6 7 680 87 6 8
631 86 1 7 681 87 4 8
632 86 2 7 682 87 1 8
633 86 1 7 683 87 1 8
634 86 1 7 684 87 2 8
635 86 7 7 685 87 7 8
636 86 3 7 686 87 6 8
637 86 5 7 687 87 2 8
638 86 7 7 688 87 1 8
639 86 6 7 689 87 7 8
640 86 3 7 690 87 7 8
641 87 2 7 691 87 5 8
642 87 5 7 692 87 2 8
643 87 7 7 693 87 6 8
644 87 7 7 694 87 3 8
645 87 2 7 695 87 5 8
646 87 1 7 696 87 6 8
647 87 7 7 697 87 5 8
648 87 4 7 698 87 6 8
649 87 3 7 699 87 5 8
650 87 7 7 700 88 2 8

ANNEX A
Total Total
Number of Sample Size Survey Number of Sample Size Survey
kth value kth value
Survey Needed Form No. Survey Needed Form No.
Forms Forms
701 88 5 8 751 88 2 9
702 88 6 8 752 88 3 9
703 88 6 8 753 88 3 9
704 88 1 8 754 88 6 9
705 88 4 8 755 88 2 9
706 88 5 8 756 88 4 9
707 88 7 8 757 88 2 9
708 88 1 8 758 88 3 9
709 88 5 8 759 88 4 9
710 88 6 8 760 88 4 9
711 88 2 8 761 88 2 9
712 88 1 8 762 88 1 9
 713 88 8 8 763 88 7 9
714 88 1 8 764 88 7 9
715 88 7 8 765 88 2 9
716 88 6 8 766 88 3 9
717 88 8 8 767 88 4 9
718 88 5 8 768 88 1 9
719 88 5 8 769 88 4 9
720 88 2 8 770 89 6 9
721 88 5 8 771 89 1 9
722 88 8 8 772 89 5 9
723 88 1 8 773 89 4 9
724 88 7 8 774 89 8 9
725 88 6 8 775 89 3 9
726 88 2 8 776 89 1 9
727 88 5 8 777 89 5 9
728 88 6 8 778 89 6 9
729 88 3 8 779 89 1 9
730 88 4 8 780 89 4 9
731 88 8 8 781 89 2 9
732 88 1 8 782 89 2 9
733 88 8 8 783 89 4 9
734 88 6 8 784 89 5 9
735 88 6 8 785 89 2 9
736 88 1 8 786 89 7 9
737 88 7 8 787 89 4 9
738 88 3 8 788 89 1 9
739 88 4 8 789 89 4 9
740 88 7 8 790 89 4 9
741 88 6 8 791 89 6 9
742 88 5 8 792 89 6 9
743 88 5 8 793 89 2 9
744 88 3 8 794 89 8 9
745 88 7 8 795 89 8 9
746 88 3 8 796 89 6 9
747 88 4 8 797 89 5 9
748 88 7 9 798 89 6 9
749 88 4 9 799 89 2 9
750 88 2 9 800 89 6 9

ANNEX A
Total Total
Number of Sample Size Survey Number of Sample Size Survey
kth value kth value
Survey Needed Form No. Survey Needed Form No.
Forms Forms
801 89 5 9 851 89 4 9
802 89 8 9 852 89 7 9
803 89 2 9 853 90 5 9
804 89 1 9 854 90 3 9
805 89 2 9 855 90 7 10
806 89 6 9 856 90 7 10
807 89 5 9 857 90 4 10
808 89 2 9 858 90 6 10
809 89 5 9 859 90 4 10
810 89 2 9 860 90 6 10
811 89 5 9 861 90 7 10
812 89 5 9 862 90 4 10
813 89 8 9 863 90 8 10
814 89 9 9 864 90 2 10
 815 89 1 9 865 90 9 10
816 89 9 9 866 90 8 10
817 89 7 9 867 90 4 10
818 89 4 9 868 90 1 10
819 89 1 9 869 90 9 10
820 89 5 9 870 90 5 10
821 89 2 9 871 90 3 10
822 89 2 9 872 90 3 10
823 89 5 9 873 90 6 10
824 89 1 9 874 90 9 10
825 89 5 9 875 90 9 10
826 89 2 9 876 90 6 10
827 89 3 9 877 90 7 10
828 89 4 9 878 90 9 10
829 89 6 9 879 90 4 10
830 89 9 9 880 90 1 10
831 89 6 9 881 90 6 10
832 89 2 9 882 90 2 10
833 89 5 9 883 90 3 10
834 89 4 9 884 90 5 10
835 89 2 9 885 90 9 10
836 89 6 9 886 90 4 10
837 89 9 9 887 90 7 10
838 89 1 9 888 90 5 10
839 89 8 9 889 90 9 10
840 89 1 9 890 90 5 10
841 89 2 9 891 90 6 10
842 89 6 9 892 90 1 10
843 89 6 9 893 90 6 10
844 89 9 9 894 90 4 10
845 89 3 9 895 90 2 10
846 89 8 10 896 90 4 10
847 89 8 10 897 90 9 10
848 89 3 10 898 90 3 10
849 89 1 10 899 90 7 10
850 89 7 10 900 90 5 10

ANNEX A
Total Total
Number of Sample Size Survey Number of Sample Size Survey
kth value kth value
Survey Needed Form No. Survey Needed Form No.
Forms Forms
901 90 5 10 951 90 1 10
902 90 3 10 952 90 4 10
903 90 9 10 953 91 7 10
904 90 7 10 954 91 2 10
905 90 4 10 955 91 7 10
906 90 6 10 956 91 3 11
907 90 6 10 957 91 10 11
908 90 1 10 958 91 7 11
909 90 2 10 959 91 6 11
910 90 5 10 960 91 4 11
911 90 4 10 961 91 3 11
912 90 10 10 962 91 5 11
913 90 9 10 963 91 10 11
914 90 9 10 964 91 4 11
915 90 5 10 965 91 3 11
916 90 4 10 966 91 10 11
917 90 2 10 967 91 4 11
918 90 3 10 968 91 2 11
919 90 10 10 969 91 1 11
920 90 3 10 970 91 1 11
921 90 8 10 971 91 10 11
922 90 5 10 972 91 1 11
923 90 4 10 973 91 1 11
924 90 4 10 974 91 3 11
925 90 9 10 975 91 10 11
926 90 10 10 976 91 10 11
927 90 8 10 977 91 6 11
928 90 6 10 978 91 4 11
929 90 1 10 979 91 8 11
930 90 7 10 980 91 10 11
931 90 6 10 981 91 2 11
932 90 6 10 982 91 7 11
933 90 3 10 983 91 10 11
934 90 4 10 984 91 2 11
935 90 1 10 985 91 7 11
936 90 8 10 986 91 4 11
937 90 10 10 987 91 3 11
938 90 9 10 988 91 6 11
939 90 7 10 989 91 1 11
940 90 6 10 990 91 3 11
941 90 10 10 991 91 9 11
942 90 9 10 992 91 6 11
943 90 9 10 993 91 5 11
944 90 5 10 994 91 5 11
945 90 4 11 995 91 3 11
946 90 10 11 996 91 3 11
947 90 7 11 997 91 6 11
948 90 9 11 998 91 6 11
949 90 8 11 999 91 3 11
950 90 8 11 1000 91 8 11