http://www.digitaldimensions.

tech/
 About Digital Dimensions

Digital Dimensions is a boutique Digital Consultancy firm based

in Mumbai, India that specialises in

v Payment and Settlement Systems;

v Re-engineering and Automation of Banking Processes;
v Banking Supervision and Compliance;
v Adoption of FinTech for Banks, Banking Regulation.

Digital Dimensions advises Central Banks and Central Bank

supported entities for end to end implementation of interoperable
Digital Payment Systems. The firm also works with Commercial
Banks, Non-Banking Finance Companies and Fintech start-ups.

We offer Strategic advisory as well as turnkey implementation of

projects and conduct Training / Brainstorming workshops for the
leadership teams.

http://www.digitaldimensions.tech/
Our Areas of Expertise
v Advise Central Banks or Central Bank nominated
entities for implementation of interoperable Digital
Payment and Settlement Systems
v Advise in areas of Control and Supervision, Policy
Framework, Payment Scheme Rules for domestic and
cross border payment systems
v Advise in Implementation of
a. Core Banking System;
b. Customer Relationship Management;
c. Credit Card / Debit Card Management
Systems
v Advise for leveraging Financial Technologies such as
a. Blockchain, Artificial Intelligence & ML;
b. Data Warehouse and Data Analytics;
c. Credit Modelling and Decisioning;
d. Fraud and Risk Management
v Advise Banks in Business Process Re-engineering and
Automation
v Advise in identifying Technology Service Providers for
project implementation

http://www.digitaldimensions.tech/
Our Role in Setting up Payment Systems 1/2

In order to be able to successfully Build, Host and Operate the Digital

Interoperable Payment Systems, we help Central Banks to put in place the
following building blocks -

A comprehensive policy framework in the form of “Scheme Rules” to cover

v Approved transaction types in the overall Scope of Work and messaging
formats
v Roles and Responsibilities of the Network Participants
v Service Level Agreements (SLAs) amongst the Network Participants
v Business and Revenue Models
v Dispute Management System and Arbitration mechanism
v Brand Guidelines and Intellectual Property
v Policies for On-boarding, Audit, Inspection, Data Protection, Data
Retention, Compliance, Termination of the Network Participants
v Governance Structure
v Policies with respect to Reconciliation, Clearing and Settlement
v Fraud and Risk Management (FRM)
v MIS and Reports
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Our Role in Setting up Payment Systems 2/2

v Review of policy framework including Statutes

and Regulatory guidelines
v Designing Solution Architecture for the smooth
functioning of the proposed Digital Payment
System
v Drafting Scheme Rules
v Drafting Operating and Procedural Guidelines for
the Network Participants
v Stipulating SLAs for the Network Participants
v Framing Roles and Responsibilities of the
Network Participants
v Setting up a sandbox and a detailed certification
program for on-boarding of the Network
Participants
v Preparing training manuals as well as conducting
workshops for the personnel of the Network
Participants
v Devising Go-to-Market Strategy
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Our Co-Working Model

v Advice our clients in Defining, Designing, Developing and Driving their Digital
strategy
v Evaluate the scope of work for a client’s project team
v Presentation and a written report with the assessment of the current “as is”
capacity of the Client vis a vis the expected requirements of the said project
v Review of 4 Ps namely - People, Policies, Processes and Products
v Recommendations on how to improve the Client’s capacity, including the
KPIs of the core team

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Our Engagement Models

Turn Key Project Go To Market Advisors

Strategic Advisors Implementation Partners

Subject Matter
Assessors Experts
Mentors

Coach
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Our Global Footprint

• Egypt
• Ethiopia
• India
• Myanmar
• Nepal
• Uganda
• UK
• Yemen

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 Our Client Profile
v Central Banks or Central Bank
Sponsored Entities;
v Commercial Banks;
v Non-Banking Finance
Companies;
v Payment System/Scheme
Operators (PSOs);
v Payment System Providers
(PSPs);
v Mobile Network Operators;
v Wallet Providers, Prepaid card
Issuers, Money Exchangers,
Payment Aggregators;
v Fintech Startups

http://www.digitaldimensions.tech/
Our Core Strengths
v Several decades of combined experience in assisting
private and public organizations in conceptualisation and
implementation of large scale Payment Systems.
v Expertise in
a. Operation of global digital financial services and
payment systems and ability to apply global
experience while assessing the Central Bank’s
capacity; designing the program tailor made to suit
the requirement of the Central Bank
b. Designing and implementing projects at a national
level involving multiple public and private sector
stakeholders, such as Central Banks, Ministries of
the Federal Government, Commercial Banks,
Scheme Operators, Micro Finance Institutions,
MNOs, Technology vendors etc.
c. Commercial, Operational and Technical
understanding of switching services and Digital
Interoperable Payment Systems
v Experience in supporting international development
organizations with project design and management
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About Rahul Joshi, The Founder
Rahul has over 25 years of hands on experience in
Retail & Digital Banking and digital payments. He
was instrumental in successfully transforming
Digital Banking into a profit centre at ICICI Bank
and launching the first mobile banking application
in India. He also led and formalised tie ups on
behalf of ICICI Bank with MNOs, including
Vodafone India, to jointly offer mobile money
products.

He has hands on experience in architecting two of

the most successful payment systems of India
namely, IMPS and UPI in close association with a
core team of National Payment Corporation of
India (NPCI). He was invited by the Reserve Bank
of India to be part of a technical committee that
looked into using mobile phones to further financial
inclusion. Rahul is also the founding leader for
FDATA’s India Chapter. FDATA is a global
organisation, based in UK to promote open
banking across the world.
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About Ram Rastogi, the Partner
Ram is a Digital Payments Strategist;
Thought Leader in Financial Services,
RegTech, Public Policy and Payment and
Settlement systems. Key note Speaker on
Real Time Payment Systems Payments,
Financial Inclusion and Retail Banking.
Mentoring various fintech startups in India
and USA.

Banking experience of three decades with

State Bank of India (SBI) , as a senior
executive driving its Strategy, Business
Development, ATMs and Emerging Payment
Systems and later as a Head of Product
Development with National Payments
Corporation of India (NPCI) since its
inception.

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Our Team
v We are also supported by a team of senior former officials of the Reserve Bank of India
v We have a team of consultants who have hands on experience of working in this domain
at some of the largest banks in India as well as at NPCI
v Our consultants can work on-site and off-site as per the requirements of our clients and
need of the projects.

Shunmugam
Sundararaj Dheeraj Bhardwaj
Nirmalendu Kar

Malav Mehta Rishi Mantri Priyank Sharma

http://www.digitaldimensions.tech/
http://www.digitaldimensions.tech/