business model and a low cost approach to achieve pricing that is lower than its competitors.
The prescription glasses market was transformed in 2001
with introduction of the brand. Currently JINS has around 450 stores across the world and counting with the lens fitting process down to only 30 minutes. The product range is diverse that suits people of every age. It has products ranging from optical to sunglasses to JINS screens that help block blue light.
All JINS members get a $50 e-coupon on purchase of
any item over $399. Along with that the members are also entitled to a discount of 12% every Tuesday. The brand keeps on running discount and promotion offers for both members and non-members. Part of the optometrists at JINS have registered the Health Care Voucher Scheme and are eligible to provide the “Professional Eye Examination” service for Hong Kong ID holders aged 65 or above, related service fee will be deducted directly from customer’s eHealth account. Student discounts are also available.
JINS uses high quality of lenses ranging from thick
polycarbonate to aspheric lenses at no additional charges as compared to other brands. The variety of lenses offered are 20+ in number. It also has a quick after sales service and easy warranty claims for any defects in lieu of a bill of purchase. The glasses can be replaced free of charge up to two times over the next six months, so if after a few days you feel like you’re not happy with the fit of the frames or the strength of the lenses, you can come in and get them replaced.
All frames are manufactured in Tokyo and then shipped
to China and US. The presence of an omni channel of sales has also led to its success in recent times.
JINS are also collaborating with designers and brands
to create unique, limited edition, fashion items. Freak’s Store, known for their collaborations over the years with brands such as Canada Goose, Vans, and Playboy, have teamed up with JINS to produce a line of classic American vintage style glasses and sunglasses.
The newly developed JINS Switch range, released this
year, have a pair of magnets on the far corners of the frame so you can transform you pair of prescription glasses into sunglasses with polarizing lenses.
The Airframe line weigh only a third of a regular pair,
and are highly flexible yet instantly return to their original shape. The reduced weight lessens fatigue, lessens stress on the bridge of the nose, and can reduce headaches which are caused by the weight of the glasses reducing the blood circulation behind the ears.
JINS is also equally responsible in giving back to the
society. They have launched a program called ‘Cases for Causes’ where when you buy a collaboration case for $5, 100% of the sales will go to the non-profit so they can do what they do best: make the world a better place to see.
JINS’ pricing along with its various schemes has mostly
targeted the middle class and above. The prices are not very cheap and nor are they too exorbitant.
All in all, the range of products and the extra services
provided has led to JINS attracting a huge base of customers and not letting other brands stand strong in front of them.