IOS certificate of McDonalds

ISO 14001
First published in 1996, ISO 14001 describes the actual environmental management system
specifications. It refers to the environmental aspects that the company regulates and that it can affect.
This norm extends to any company wishing to:
 Environmental management framework implementing, sustaining and improving.
 Ensure that environmental laws and regulations are complied with

1) In 2004 McDonald's Poland validated the globally recognized ISO 14001 standard for all restaurants
owned by the organization.

2) Twice since 2004, the qualification has been extended successfully.

3) The certificate states that the company-run restaurants of McDonald's comply with the highest
environmental and legal requirements.

4) The ISO certification has significantly helped McDonald's leadership role to be strengthened

ISO 9001: 2000

According to the International Organization for Standardization, Mc Donald Modular has

certified all of the company's activities according to the ISO 9001:2000 quality management
system guidelines.

• Confirmation and commitment are the qualification standard:

• Tracking constantly,
• Correct and Improve processes

Why ISO Certification is Important for Companies?

ISO 9001 is a certification internationally recognised for the quality of a company's products and
services. Certified as ISO-9001 has many advantages for companies. Some such advantages
include but are not limited to;

Increased credibility and acknowledgement: ISO 9001 certification is issued by the International
Standard Organization and is recognized globally. Thus, certification with ISO 9001 increases
your company's worth against your competitors and your customer status.
Increased revenues: as your company is certified ISO 9001, it means that you have proven your
quality. You can therefore use this as a publicity point and price your products accordingly. You
will also get more customers with better products.

Improved consistency: The more you manage your business, the more consistency you
improve, the more you increase the control of your business processes. Greater continuity
ensures that every time you do business with your customers you get the same service or goods.

Customer Loyalty Increased: Consumers know that their goods and services still have quality
and function. You'll know what you're going to expect. You would also get less reports and more
happy clients.

Employees: ISO 9001 certification allows the workers to be qualified and developed. It also
offers the tools they need to conduct their work, including processes, directions and metrics. As a
result, the workers are more comfortable with what they do and their jobs will grow as they keep
on being educated.

Quality management:

Quality management is the management of activities and roles involved in developing and
enforcing quality policy. It ensures a consistent organization, product or service. Quality
preparation, quality monitoring, quality assurance and quality development are the four key
components of quality management. Quality management does not only focus on quality of
product and service, but also focuses on the various ways in which it can be accomplished. In
compliance with the Universal Quality Management Framework (ISO 9001:2008) and other
organizations, the key heads of quality management are:

• Focus on the customer

• Management

• Approach method

• People's engagement
•Testing benchmarking

• Continuing progress

• Management framework approach

• Real decision-making strategy

• The supplier partnership is mutually beneficial.

In this project, a detailed analysis of quality management of McDonald’s is presented. The report
include the history, strategy, quality control and the supplies , logistics and inventory
management of the stated company.

Benefits of QMS
The Value of a Quality Management System
R - Reduce errors and monitoring by not providing consistent processes

E – Enhanced organizational performance

S – Satisfaction of customers due to desires and perceptions of comprehension.

P – placement in market, puts the competition ahead of you. Can open doors to new
markets and territories, as many businesses are expected to collaborate with ISO-
certified organisations.

E - Effective resource usage to increase efficiency and minimise downtime

C – Continual Improvement of your business is driven by the QMS

T – This is simpler and more efficient to train workers and to develop companies due to
reported workflows.

QUALITY CONTROL OF McDonald’s

McDonald's has a number of management teams for quality control and control of food products
for the successful business. The management team shall properly monitor quality service and
quality control. The quality management team handles the quality service and control as
described below.

Service of quality
1) The food - the quality should be up to and good for meat, buns, vegetables etc.

2) The staff—The timing, clean dress and tiredness of an employer is looked at by the quality
control staff. The work of the McDonald's team is always preferable for maximum advantages.

3) the Restaurant—The restaurant management team seems to be clean, smooth and sparkling.
They also tried to offer the fast, precise and easy service.

Quality control

The quality management team ensures that the fundamental criteria set down for McDonald's
operation are met. You will also hear and receive customer feedback to improve your company.
They have also a connection to the scientific community to provide people with the best and
safest food. They tried to find solutions for children's special health problems and to prepare
hygienic food for them.

There is no compromise on quality control, which is the reason why McDonald's has
successfully developed worldwide. The inspection is carried out on all franchises of McDonald
and is an integral part of the strategy. HACCP is the McDonald applied system to keep good
food to customers (Hazard Analysis & Critical Control Point). The quality management team
also examines the nutritional and dietary content of each food. The quality management team
addresses the health problems and properly controls nutrition.

Recommendations

• Reduction in training expenses for employees (lowering employee turnover).

• In order to reduce staff training expenditures and lower turnover:
• Give the job to motivated individuals only. That means they will be loyal and not leave
work as quickly as possible; new employees will be trained by those who work longer.
This reduces the company's training costs, trains new workers who work within the
 company and do the same every day. Motivating and taking care of employees'
expectations always. It can be cash prizes to good work at the end of the month (or year),
some staff parties, "Week (month) staff" competition.

• Take a look at their menu for a number of organic foods that are better and safer for their
customers. It is better to make all food organic if it is more popular than the usual menu.
It is even more expensive. First and foremost, people like natural things, and then they
are interested in the price.
• To increase the popularity and declarations of large advertising enterprises for organic
food pluses. Many people love McDonald's food and it has authority and can demonstrate
the necessity of organic food in human life, comparing the health and nature of the
organic and usual McDonald's food effects.

Advantages of human health problems

• McDonald's is a major food supplier, and we all know how food affects our health. It is a
major factor in building our body and our brains. McDonald's should be aware of this:
• Suggest high quality, improved, full of minerals and vitamins. It also means the company
has to develop its products, certify all foods to meet all safe food requirements.
• Contact manufacturers who supply McDonald's goods to ensure they are all natural high-
quality and healthy for all clients of all age groups.
• Contact doctors and scientists and enhance their products to suit all ages and even have
any stomach problems. It means taking action and figuring out what is best for everyone.

Increase presence in Asian countries

McDonald's had a deep effect on China most certainly. When McDonald's first opened over a
dozen years ago, 40,000 people came together in Beijing to watch a Big Mac and take a picture
of the infamous Ronald McDonald. In China, McDonald's is more rapid to expand than in the
US. McDonald's has over 600 stores in 105 Chinese cities and runs them. In the coming years
there will be more than 100 McDonald stores added to Chinese cities annually.
CONCLUSION

McDonald's is a highly successful corporation based in Pakistan. We tried hard to research the
management actions in this project. In addition, we clarified services rendered by McDonalds in
Pakistan as goods and services generating revenue.