ROOM SERVICE

A- Hello Good morning, Room Service department, Merwin Manucum

speaking, how can I help you?
B- Hello, I would like to order a breakfast
A- Yes Ma’am but first, May I get your Room number and your Name
B- My name is __________ and in the room 623
A- What would you like to order Ma’am___________?
B- I would like to have a set of Continental Breakfast
A- Would you like to have a Coffee or Tea? Or me
B- No thanks, do you have a Fresh fruit juice?
A- Yes Ma’am, we have Orange Juice, Apple Juice and Mango Juice.
What juice would you like Ma’am?
B- I would like to have a Kare Kare juice
A- Would you like to add a set of tropical fruits Ma’am?
B- What kind of fruit do you have?
A- Ma’am, We have Kiat Kiat, Guava, and Makopa
B- Yes I want one set of tropical fruits
A- Is there anything else you would like to add Ma’am?
B- No Thanks That’s all
A- May I repeat you order Ma’am?
A- You want to have a set of continental breakfast, One orange juice
and a set of tropical fruits, Is that correct Ma’am?
B- Secret, charot Yes
A- What time you would like it to be served?
B- Around 7am please
A- Certainly Ma’am___________ your order would be served at 7am
A- Thank you for using the Room service, I hope you will enjoy your
meal and have a nice day

ROOM SERVICE DELIVERY

A- Good Morning Ma’am, This is the order for Miss___________

room 623
A- One set of Continental breakfast, One set of Tropical fruits and a
Orange Juice
B- Thank you
A- Knock 2x, Room service, Room service
B- “open the door”
A- Excuse me Ma’am Room service
B- Yes please come in
A- This is you breakfast, One set of continental breakfast, One set of
Tropical Fruits and an Orange juice, Where should I put your
breakfast Ma’am?
B- Just leave there, do not touch anything, my precious
A- Is there anything else do you want Ma’am?
B- No, Thanks
A- Okay Ma’am, could you please sign the bill?
B- Okay
A- This is your bill, Please check the bill
B- “Sign the bill”
A- Thank you Ma’am
A- Okay Ma’am I would be back in one hour, please enjoy your meal,
Thank you
B- Thank you

1 hour later

A- Knock 2x room service room service

A- Excuse me Ma’am may I clean your plate?
B- Yes, please
A- How’s your food Ma’am?
B- It’s very nice
A- Thank you, Is there anything else that I can help?
B- None, Thank you
A- Okay Ma’am, Thank you, Have a nice day