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Abstract— A project always has risks that can lead to aimed to increase the data speed from 10 Mbps to 80
project failure. In the project, a risk analysis is required to Mbps. Since copper cable was already settled down
provide an evaluation for the project to proceed as planned. and can not accommodate the the high speed data then
In the event of inadequate planning and ineffective control, the changing network line into fiber optic cable is
it will result in irregularities identified as a risk to the
urgently needed.
project. This study aims to analyze the qualitative risk on
Fiber Optic Installaion project in Sukabumi, West Java, However, this project is very risky because the
Indonesia. In addition, risk assessment is undertaken on network which had been installed long time ago will
project implementation. Assessment of risk using the be opened again and changed into new network. At
impact and probability to measure the impact of risk the same time, the customer requests are booming. So
occurrence. The impacts are more detailed by classified by the short time project will be the main issue that must
time impact, cost impact, quality impact, safety and
be faced by the company. Beside the tight schedule
security impact, proximity. The result is there are 36 risk
that may occur and mostly risks are associaated by quality there are also several threats that will impact on
and safety&security impact. project success including unreadable location,
Keywords— risk assessment, qualitative analysis, difficult site location, wheather, limited equipement
Project, fiber optic. and wrong design.
This project has been started on February 2017 and
I. INTRODUCTION will be finised on 31 May 2017. During the execution,
the risk control must be conducted to know the
Infrastructure is one of the main prerequisites for correctness of project execution toward project
achieving high and sustainable economic growth [1]. baseline. Unfortunately, the risk management is not
The availability of infrastructure reflects on equitable properly enough to be planned by this company. The
investment reflecting the existence of adequate ABC company hasn’t set the risk managemement plan
infrastructure development that able to serve the including investigating risk that will be happened
economic movement. Infrastructure project include when project started, risk assessment, risk responses
buildings, bridges, dams, roads, tunel, pipes, and and controlling procedure.
airports. It also indicates the advancement of human Based on PMBOK 5 edition, the Risk Management
civilization and also the quality of science and plan should not be studied while the project is
technology growth of a country. One of the currently on going, however the controlling risk sould
infrastructure that support the current economic be applied in whole life cycle [2].
movement is optical cable or called fiber optic.
Fiber optic is a glass fiber cable equipped with
advanced technology and also has faster data transfer II. RELATED WORKS
speeds than copper cables. Fiber optic cable network Risk is inevitable and sometime gain advantage on
in Indonesia is still slightly rare compared to copper it. Many researchers investigate indealing with project
cable network. Fiber optic cable network is used only risk. Study from Baghdadi & Kishk [3] risk associated
in some big cities in Indonesia which has a lot of wih Saudi Arabian Aviation comprise 54 risk which
internet users. categorized by internal risk, external risk and
The internet user in Indoensia has accelerated undpreditable risk. The authors said that aviation
increasing year by year. This demand has casued the sector is very important to Saudi because yearly ritual
big project for government to fill this request. ABC Moslem held. Government of Saudi Arabian has spent
Company has been assigned as the provider to abundant resources including project budget in
develop fiber optic intstallation project. This project managing aviation project since the safety is the main
factor. The risk was collected by plotting the risk’s investigating the risk that may occur in the project. To
consequence and probability which also known know further the all risk in the project, investigating
qualitative approach. risk in the work break down structure is very useful
Risk has close relationship with safety issue which for the first iteration. In this time the output of first
has been investigated by Wicaksono & Singgih [4]. iteration is risk register. To support complete risk
They used AS/NZS 4360:2004 Risk Management register, there are several data that should be put in
Standard to evaluate risk in apartment construction the register including the statement of work as the
project they also applied root cause analysis (RCA) to high-level project summary, project schedule and also
analyze further all the cause of risk. There are 5 big stakeholder register.
risks which will be impact on the project as a whole.
Most of the risk is associated with the construction
technique and really useful for those who manage the Plan Risk
construction project.
There are two methods for managing the risk,
quantitave and qualitative. Qualitative method has Identify Risk
plus and also minus. The advantage of qualitative
method is the visual representation which assist the
analysit to give the quick judgment compare to Perform Qualitative Risk Analysis
quantitative method. However, quantitave method is
more firm because it less subjective and the resuld
depend on numerical parameter. Research about
quantitave method on risk management is also Plan Risk Response
investigated by Gladysz et al [5]. They used PERT
(Program Evaluation Revew Technique) to determine
the amount of risk and their impact on project. Fig. 1 Risk Management Process
In this study, the project will conduct risk response
by adopting qualitative method. The main reason of After all the risk has been collected then the next
the research objective is about time. Qualitative step is categorizing the risk based on probability
research gives quicker judgment and also response impact matrix. This is the main characteristic of
which suitable for this project. The limited timeframe qualitative analysis because risk categorization based
of the project pushes the analyst to select easier and on expert judgement. The experts are 2 project
fast method. The disadvantegas of the method is managers who are engaged in the same project. The
minimized by choosing the appropriate key person expert itself has more than 5 years experiencing
who will be given the quistionaire and also deep project task. Thus their voices are assumed more
interview. The key person should be the one who are convincing to be documented
experiencing in managing the same and current The next step is giving reponse to all risks. The
project. response itself will be categorizing by probability and
impact matrix again. This process aimed to anticipate
whether the responses are feasibly to run. Risk
III. METHODOLOGY register now is equipped with more important
The project took place in Sukabumi, West Java, information such risk owner, risk categorization,
Indonesia at one Sentral Telephone otomate. This impact, and risk response.
project comprised 2 part including the pre-
development and migration stage. Task that must be IV. RESULT AND DISCUSSION
done in the pre-development and migration stages
such as site survey, create cost budget proposals, According to PMBOK [1] one of the input of
execute procurement processes and analyzing contract creating risk management plan is scope baseline.
amendments. Meanwhile, on development and Scope baseline has 3 items for instance work
migration includes feeder development, distribution, breakdown structure, WBS dictionary and Scope
Optical Distribtuion Cabinet (ODC) addition and Statement. According to another process in the
migration. project, risk management plan has many inputs.
Qualitative risk analysis has been chosed as the Almost all the project resources support the creation
methodology of this research. Using PMBOK 5 of risk management plan. Beside WBS, there is also
edition [1] as the guidance, the first process is item that should be in creation of Risk management
There are 16 workpackage and each workpackage is Safety and security impact is risk that will impact
decomposed into the lowest level “activity”. After all on the safety, security and environmental issue. It also
the activity is identified then all possible risk is reflects to the stakeholder reaction about the risk
tracked by the acitivites. The PM and the team works impact. Since the project is connected to the use of the
together for identifying the risk. There are 36 possible land, the project will last the residu left in the ground.
This residu is very explicit and will cause safety and
risks that may occur to this project.
environmental issue.
After all the risk is identified then every risk is Proximity means risk that will impact on the tme
qualifying by its possibility and impact. We use horizon. The effect of the risk sometime will be
probability impact calculation from Vargas [7]. Since happening immedietly or long time depends on the
qualitative is very subjective, using this tool will severity level. After all the probability and impact
minimize this problem. A person who examine the cateogories are already introduced to the expert, then
risk is the Project Manager who has more than 5 years he may assess the risk according to each level by givi
experiencing the telco project especially fiber optic scale from 1 to 5. The bigger score means the bigger
installation project. impact of the risk or more important risk.
In this study, we only focus on negative risk which
can hamper the project success. The matrix is
classified into 3 types of severity. Red quadrant Tabel 3. Risk Probability Level
level score Description
identifies very urgent risk that needs quick response
very high 5 The even will certainly occur
since the impact is catastrophic and the occurance is high 4 Th event has a great
always certain. Yellow quadran is for medium risk probability to occur
which has medium impact and the occurrence is medium 3 The even may occur
almost certain. The green quadrant is for the risk low 2 The even rarely occur
which has rare occurance and insignificant impact on very low 1 Very rarely the even to be
occurred, almost never
the project.
Tabel 2. Risk Level
level score Color code
very high 5 Red Tabel 4. Time Impact Level
high 4 level score Description
medium 3 yellow very high 5 The project will delay more
than 6 months
low 2
high 4 The project will delay 3 - 6
very low 1 green months
medium 3 The project will delay 1 -3
months
Beside categorizing the risk level, we also adapt
low 2 The project will delay 2
probability level, impact level including time impact, weeks – 4 weeks
cost impact, quality impact, proximity impact form very low 1 The project will delay less
Vargas [6] with several adjustments reflect to the than 2 weeks
scope of project.
Time Impact means risk that will impact on the
schedule of the project. It can cause the project will Tabel 5. Cost Impact Level
take longer or ahead time. Since the duration of FO level score Description
very high 5 The budget will be over more
installation project is 3 months with variation range than Rp. 100.000.000
almost 6 months then the level of the time impact will high 4 The budget will be over from
adjust to the project duration. Rp.50.000.000 to Rp.
Cost Impact means risk that will impact on the 100.000.000
medium 3 The budget will be over from
project budget. It can casue the real cost of the project Rp.25.000.000 to Rp.
will be over budget or under budget. The range or 50.000.000
varation of the real cost of project is Rp. 25.000.000. low 2 The budget will be over from
Quality impact means risk that will impact on the Rp.10.000.000 to Rp.
25.000.000
project scope for instance the deliverable meets the very low 1 The budget will be over less
expectation (customer satisfied). If the deliverable than Rp.10.000.000
does not match with the specification, the owner will
ask the vendor to give corrective action depends on
the severity of the deliverable.
V. ANALYSIS
Score
expecte risk Risk
remarks
Risk Risk Severity/ Risk Inherent Risk d value rank Response
Risk Event
Category/ number effect/loss Owner/
probability impact impact impact impact on Proximity total
time cost quality S&S impact
Vendor should give
The evaluation time will notice to survey team
The survey team
take longer since the
doesn’t present while that they should
7 communicaiton media is vendor 4 1 1 3 1 5 2.73 10.92 11 Mitigate attend in evaluation
holding survey
only by phone ( the noise team
evaluation
will be greater)
Score
expecte risk Risk
remarks
Risk Risk Severity/ Risk Inherent Risk d value rank Response
Risk Event
Category/ number effect/loss Owner/
probability impact impact impact impact on Proximity total
time cost quality S&S impact
critical path.
Everybody must pay
attention to this
activity.
Score
expecte risk Risk
remarks
Risk Risk Severity/ Risk Inherent Risk d value rank Response
Risk Event
Category/ number effect/loss Owner/
probability impact impact impact impact on Proximity total
time cost quality S&S impact
Socialize the SOP for
Prosedure of pulling
pulling FO, use
18 FO does not Defect in FO vendor 2 3 3 4 1 1 2.69 5.38 32 Avoid
expert while pulling
conform to standard
FO
Previous work must
be on time, make
sure the availability
Pulling FO of resoruces and tool
for excavation
Pulling FO is not as Delay in construciton and
19 4 3 1 4 1 5 2.37 9.48 16 Mitigate process including:
timely as scheduled migration phase
gloves, rope,
lubricant
Adding this activity
to acceptance test
requirement
Integration team
should be actively
dimension of ODC
coordinate with
foundation does not
installation team.
20 meet the standards ODC can’t be installed Vendor 2 1 1 4 1 5 2.37 4.74 35 Avoid
Integration team
and owner’
should has capability
specifications
for reading the As-
plan drawing
Previous work must
Building be on time, make
ODC sure the availability
of resoruces and tool
The construction of for excavation
ODC foundation Delay in construciton and process including:
21 4 1 1 4 1 5 2.37 9.48 17 Mitigate
does not match the migration phase hoe, cement, sand,
schedule water, scope
Score
expecte risk Risk
remarks
Risk Risk Severity/ Risk Inherent Risk d value rank Response
Risk Event
Category/ number effect/loss Owner/
probability impact impact impact impact on Proximity total
time cost quality S&S impact
Previous work must
be on time, make
sure the availability
The process of
of resoruces and tool
jointing/termination Delay in construciton and
24 2 1 1 4 1 4 2.37 4.74 36 Mitigate for excavation
does not meet the migration phase
process including:
desired schedule
fiber terminator
Add this activity to
quality checklist
Installatio Installation of As-planned drawing
n for aerial accessories in the should depict the real
cable 25 existing pole does not Cable can not be installed vendor 3 1 1 4 1 5 2.97 8.91 23 Avoid situation of site
conform to owner's
standard
Previous work must
be on time, make
Installation of sure the availability
accessories in the of resoruces and tool
Delay in construciton and
26 existing pole does not 4 1 1 4 1 5 2.37 9.48 18 Mitigate for excavation
migration phase
meet the desired process including:
schedule screw driver, cutter,
ladder, safety belt,
helm
installator team
Type of ODP does should has capability
27 Disfunction Vendor 2 2 1 4 1 4 2.76 5.52 31 Mitigate
ODP not meet the order for reading the As-
installation plan drawing
and installator team
splitter Product activation is not should has capability
28 Wrong label 2 1 1 4 1 4 2.65 5.3 33 Avoid
working for reading the As-
plan drawing
Permit Permit for locating Gaining
The location of ODC is
ODC is not gainging neighborhood leader
29 changing vendor 4 2 1 4 1 4 2.37 9.48 19 Mitigate
approval from land attention, satisfied
Delay in schedule
owner community needs
Material Review should be
delivery The delivery of conducted as soon as
30 material does not Delay vendor 4 2 1 4 1 5 3.07 12.28 2 Mitigate possible and Resend
meet the schedule standard of FO cable
and its specification
Data validation Owner should make
doesn’t meet the sure the given data is
Migration 31 technical data (the Delay in migration Owner 4 2 1 4 1 5 3.07 12.28 3 Avoid valid
onsite data is
different with the
Score
expecte risk Risk
remarks
Risk Risk Severity/ Risk Inherent Risk d value rank Response
Risk Event
Category/ number effect/loss Owner/
probability impact impact impact impact on Proximity total
time cost quality S&S impact
database)