Professional Documents
Culture Documents
If you've never been in a leadership role before, you may be a bit intimidated by the prospect of
having a group of people look to you for answers. Many first-time managers learn through trial
and error what works and what doesn't, but there are still a few things you can do to make the
transition easier. Management and HR experts shared their advice for succeeding as a new
manager.
"Changing roles is like making a pivot in a basketball game," said Ashley Goodall, chief learning
officer at business consulting firm Deloitte. "You are anchored by your areas of strength, and
they don't change as you move. But the expectations of you shift as you go in a new direction. As
you move into a management position, you will be orchestrating the work instead of doing it.
The trick will be to pay attention to the expectations of your new role and to figure out how to
put your strengths to work in different ways."
Goodall advised identifying your current strengths and building upon them to fulfill the
expectations that come with your promotion.
2. Transparency is key
As a nonmanagerial employee, you probably didn't have access to a lot of the company
information your boss did. Now that you're a leader, you'll be a more involved in planning and
strategy work, and it's important to keep your team informed about what's going on in the
organization as a whole.
"First-time managers often underestimate the importance of transparency," said David Niu,
founder and CEO of employee engagement tool TINYpulse. "They often hold information that
their team members don't have access to. They can avoid being seen as uncommunicative by
being willing to share information such as budget, customer feedback and strategic plans.
Transparency can also help staff better understand their role as part of a bigger picture and thus,
feel more connected to the company and team."
"Instead of trusting and empowering people, they're micromanaging," Spreitzer told Business
News Daily. "Anyone in a new [managerial] position should get to know their people before they
start establishing changes."
Getting to know your team members and finding out how they're doing, not only in their careers
but in their personal lives, is a great way to create the necessary rapport to work well as a group,
Sprietzer said. Holding regular one-on-one meetings to check in with your employees can also
help you establish good relationships with them.
"Take time to build recognition into the team culture," Niu said. "Frequent recognition fosters a
positive team environment and creates a culture of gratitude. Don't just wait until the big wins to
recognize team members. For example, thank employees who took the initiative to clean up after
an office party."
"My greatest challenge was to understand that I needed to figure out for myself the best way to
lead and have an impact on my organization and teams, instead of worrying about other people's
approaches," Goodall said. "New managers who are leading for the first time should ask
themselves, 'Why would anyone follow me?' It's an easy question to overlook but one that I think
is at the heart of what it means to be a leader. Everyone answers the question differently, and it's
important to start thinking now about how you will lead in your own unique way. Leaders attract
followers because of what they stand for and how they help their team grow."
Sprietzer noted that modeling your management style after a boss you really looked up to and
admired is a good place to start, but being yourself is what matters most.
"Leverage and play to your own strengths," Sprietzer said. "Don't be who you're not."