SPI/QSP/04/HRM

QUALITY SYSTEM PROCEDURE Issue: C

Rev. No: 00
Date: 01.12.2018
Human Resource Management & Training Page 1 of 4

1.0 Purpose
The purpose of this document is to define a procedure for the Training Process.
2.0 Scope
This procedure describes the various functions carried for the QMS Training Activities

Management of human resources, personnel competence, training, qualification and awareness

programs at Sri Pandiyan Industries for all employees

3.0 Responsibility
QMS Cordinator is responsible for identifying training programs required to be conducted every
year.
QMS-Coordinator is responsible for preparation and updating of training calendar
QMS-Coordinator is also responsible for providing, monitoring and re-scheduling training.
Training records of operators are maintained by QMS-Coordinator.
The training calendar is reviewed and approved by the Managing Director

4.0 Terms and Definitions

Nil

5.0 System Procedure

Record of identification of training and awareness needs, for the provision of training, and for the
evaluation of the effectiveness of training are maintained.

Identification of training and awareness needs (Reference IATF 16949:2016 Clause number 7.2
and 7.3)

 Proprietor is responsible for identifying training and awareness needs for company-wide
participation, such as: general orientation, rules and regulations, quality system, safety,
and other company-wide systems and issues.

 Director meets with respective department Heads, in January every year, to identify
specific training programmes to be conducted in the coming calendar year (January –
December), the number of participants for each programme and the faculty. A list of the
identified programmes is prepared by Director.

 Director prepares a training calendar of in-house training programmes for the complete
English year by the start of January of every year. The training calendar is reviewed in
every January month – review meeting and get approval for the same.

 QMS Coordinator is responsible for identifying competency requirements and training

needs utilizing the employee competency evaluation form, and for establishing job
descriptions, shop floor employee training matrix and programs for direct reports. On the
job shop floor training is primarily focused on increasing the level of skills in operating

SRI PANDIYAN INDUSTRIES

 SPI/QSP/04/HRM
QUALITY SYSTEM PROCEDURE Issue: C
Rev. No: 00
Date: 01.12.2018
Human Resource Management & Training Page 2 of 4

equipment and processes conducting inspections, and Quality Management System

assessment

 Training programs (Reference IATF 16949:2016 Clause number 7.2, and 7..3

 Director arrange the training agency provides, or supports, the following categories of
company-wide and departmental training programs:

 General orientation,

 Safety training,

 Use of company-wide systems,

 On the job Training (OJT),

 QC inspector and lab training,

 External training, and

 Self-study.

 The scheduled training programme dates are informed to the participants one week in
advance. Training plan for operators is entered in training plan.

 Director monitors the training program activity in order to ensure that Training programmes
are conducted as scheduled. Postponements and cancellation of training
programmes are recorded by updating the training calendar. Changes in the number
of participants are recorded by updating the appropriate list of participants.

 Proprietor reviews the training records against the training calendar and appropriate lists of
participants to determine whether all participants in the appropriate lists have actually
attended the training programme or not. A list of defaulters is prepared and training for such
employees may be rescheduled by the Training department as appropriate.

 Production in charge is responsible to assess effectiveness of training imparted to employees

in respective departments. Production in charge assesses the effectiveness of training and
updates the skill matrix after observing the performance for a week once the training is
completed.

 New employees on joining receive an induction programme appropriate to their needs.

This training is provided by the QMS-Co Ordinator. The induction program includes
orientation.
On the quality system, organizational structure and relevant factory instructions and
procedures.

 Assessment on skills will be done and updated in Skill Matrixonce in a year for all
employees.

 For all existing employees a refresher course is conducted by training department

SRI PANDIYAN INDUSTRIES

 SPI/QSP/04/HRM
QUALITY SYSTEM PROCEDURE Issue: C
Rev. No: 00
Date: 01.12.2018
Human Resource Management & Training Page 3 of 4

 Audit Coordinator get the training feedback form from trainee. The purpose of the
training feedback form is collected to evaluate the trainee performance for the
effectiveness of the training. Training post evaluation will be done by Production incharge
after one ~ three months from the date of training.

6.0 Employee awareness, motivation and empowerment

(Reference IATF 16949:2016 Clause number 7.3.1 & 7.3.2)

Awareness, motivation and empowerment programs include:

 Quality system awareness training

 Customer quality-related issues and consequences of non-conformances

 Employee recognition to motivate employees to achieve continual improvement.

 Quality objectives promote innovation, quality and increased skills in the use of company
equipment.

 Internal audits are utilized as a measure of how knowledgeable employees are of quality
objectives applicable to their area and how they can impact those objectives.

 The process defined above constitutes the documented procedure for Competence,
awareness, and training.

 Customer specific requirement Training

All employees will receive QMS training on the following:

 Awareness on IATF 16949:2016
 Awareness on Safety
 Quality policy.
 QMS Process requirements.
 Relevant QMS Objectives, Targets and process measures
 Individual’s roles and responsibility
7.0 Associated Documents and Records

Sl.No Name of the Record

Job Specification Cum Competency

1
Requirements
2 Skill Matrix

3 Training Need and Plan

4 Employee History Card

5 Training Record
6 Training feedback and Effectiveness

SRI PANDIYAN INDUSTRIES

 SPI/QSP/04/HRM
QUALITY SYSTEM PROCEDURE Issue: C
Rev. No: 00
Date: 01.12.2018
Human Resource Management & Training Page 4 of 4

7 List of Motivation Schemes

8.0 Changes

Required changes of this Procedure have to be directed in writing to the team leader of
this Procedure. Such change requests will be discussed within the team and in case of
improvement implemented into the Procedure. The changes have to be described in the
revision sheet. Responsible for documentation and change of the Procedure on the sheet
“Revision” is the team leader.

9.0 Distribution

After release by the QMS-Co Ordinator this Quality System Procedure will be released with
controlled copy to related department as per the distribution list of documents by QMS-Co
Ordinator.

10.0 Revisions
Sl:
Revision Date Description of change
No
1 C/00 01.12.2018 New Release for IATF Standard

Revisions authorized by:

Prepared: _____________________________ _______________________________________________________________________________________________________________

Date QMS-CO ORDINATOR

Approved: ___________________________ _______________________________________________________________________________________________________________

Date Proprietor

SRI PANDIYAN INDUSTRIES