ISO 9001:2008

QUALITY MANAGEMENT SYSTEM QUALITY PROCEDURE

QUALITY PROCEDURE

TRAINING DEVELOPMENT
MAP-QSP-004

According to the requirements of ISO 9001: 2008

_______________________ ______________________________
Prepared By Reviewed & Approved By
Management Representative General Manager

COPYRIGHT

No part of this procedure may be reproduced in any form by print, photocopy, microfilm or any other means wholly or
in part or disclosed to any person outside MODERN ADHESIVE PRODUCTS without the written permission of the
General Manager or Quality Management Representative.

DECEMBER 2014

Page 1 of 5 Issued date: 25/DEC/2014 Rev: 00 MAP-QSP-004

 ISO 9001:2008
QUALITY MANAGEMENT SYSTEM QUALITY PROCEDURE

Contents

Section Subject Page No

QSP: 04 Training and Development

01 Objective 4
02 Scope 4
03 Responsibilities 4
04 Procedure 4
05 Related Records 5

List of Tables

Page 2 of 5 Issued date: 25/DEC/2014 Rev: 00 MAP-QSP-004

 ISO 9001:2008
QUALITY MANAGEMENT SYSTEM QUALITY PROCEDURE

Table- 1 Change Record 3

TABLE 1 CHANGE RECORD

Revision Date Section Changed Summary of Changes Authorized By

1. Purpose:

1.1 The purpose of this procedure is:

a) To identify the training needs and ensure that entire workforce has necessary knowledge
and skills to carry out their activities.
b) To enable all personnel to reach their full potential.
c) To improve efficiency and effectiveness of all company activities.

Page 3 of 5 Issued date: 25/DEC/2014 Rev: 00 MAP-QSP-004

 ISO 9001:2008
QUALITY MANAGEMENT SYSTEM QUALITY PROCEDURE

d) To enable new techniques and skills to be introduced in a timely manner.

2. Scope: Company Wide

3. References: Job Descriptions

4. Procedure:

4.1 Identification of training needs:

4.1.1 The Training requisitions conducted to identify the training needs and to enhance technical skills
and professional capabilities of staff, which ultimately improves the efficiency and effectiveness
of company activities.

4.1.2 Training needs are identified on “Training requisition” by concerned Domain Manager at the end
of each financial year. For a new employee concerned Domain Manager assesses training needs.

4.1.3 Training needs can also be identified as and when required to enhance the professional capabilities
using Training Needs Assessment form.

Training Schedule:

4.2.1 Based on TRAINING REQUESTION, M.R prepares “Training Schedule” after consultation with
Domain Managers. In case of any change, “Training Schedule is updated by the M.R. The former
“Training Schedule” is cancelled by writing “Cancelled”, otherwise it will be updated at the end of
each financial year, after getting fresh TRAINING REQUESTION by Domain Managers.

4.2 In-house and External training:

4.2.1 This Training Schedule covers in house training of staff and external training as well, which is
based on the training programs being offered by various institutions.

4.2.2 M.R will ensure all necessary arrangements for in-house training after consultation with Domain
Manager. For external training Project General Manager is final deciding authority.

4.3.3 Trainers are selected either from different domains with in company keeping in view their level of
competency in the field of training or external trainers can be called in the company keeping in
view their market reputation and cost of training.

4.3 Training Records:

4.4.1 Generally the in-house training records are filled in Attendance Record form where as these
records are kept and maintained by M.R who is overall responsible for up-dating the training
records of the employees.
4.4.2 These training records are maintained in the separate folder or personnel file till the particular
employee remains with the company

4.4 Effectiveness of Training:

4.4.1 Domain managers monitor the training imparted by the trainers. After proper testing and getting
the recommendations of the trainer about the trainees, the evaluation of the training imparted is
done by the domain managers. The respective TRAINING REQUESTION form may be filled for
any weakness remained in any employee by the respective domain manager.

Page 4 of 5 Issued date: 25/DEC/2014 Rev: 00 MAP-QSP-004

 ISO 9001:2008
QUALITY MANAGEMENT SYSTEM QUALITY PROCEDURE

5.0 Quality Records

Induction Training for new Employee MAP-FRM-602
Performance Evaluation MAP-FRM-603
Training Schedule MAP-FRM-604
Training Record MAP-FRM-605
Competency Skill Matrix MAP-FRM-606
Training Requisition MAP-FRM-607

Page 5 of 5 Issued date: 25/DEC/2014 Rev: 00 MAP-QSP-004