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OGIVE TECHNOLOGY LLP DOC. NO.

OT/QSP/SC/03

Quality System Procedure 0.0


REV.NO.

Issue date : 20.05.2020


TRAINING Page No. : 1 of 5

1.0 PURPOSE
To determine necessary competence, provide training, evaluate
effectiveness of the personnel performing work, affecting product quality, as
per their job requirements.

2.0 SCOPE
This procedure is applicable to all Personnel performing activities affecting
the quality of product and process.

3.0 RESPONSIBILITY:
MANAGING DIRECTOR and the In-charges.

4.0 PROCESS APPROACH

4.1 Process input


S. No. Input Source

1 Quality policy and Objectives SC

2 MRM action plan SC

3 Resume /Approval Form All Dept.

4 Job Profile/Skill Matrix/ Training needs In-charges

5 Individual training record In-charges

6 Customer complaint / claim Customer

Prepared By Approved By
OGIVE TECHNOLOGY LLP DOC. NO. OT/QSP/SC/03

Quality System Procedure 0.0


REV.NO.

Issue date : 20.05.2020


TRAINING Page No. : 2 of 5

4.2 Process
4.2.1 Training Need

4.2.1.1 The need for training identified through


 Training Need Identification Form
 Skill evaluation criteria
 Skill mapping
 Skill Matrix
 Change of system, Technology up-gradation
 Repetitive occurrence of system non conformance
 Customer feedback
 Any other need felt by management
4.2.1.2 Individual training need recorded in format of identification of
training need.
4.2.1.3 TNI format will circulate to Deptt. Head in consultation with
the
DIRECTOR decides the nature, the duration, and participants for
the training programme.
4.2.1.4 After completion of training programme training records are
maintained.
4.2.1.5 The effectiveness of training programme conducted is
evaluated
by using Training Feedback form of associates will be just after
completion of training.
4.2.1.6 The review of training activities conducted according the plan
is
taken up during the Management Review Meeting. Any training
programme that could not be implemented in the scheduled
period is planned subsequently. The training schedule is
updated accordingly.& Re-training will be rescheduled if
effectiveness of training of associate will not achieved as per
plan.

4.2.2 Induction Training

2 days Induction Training will be given to newly joined


employee.

Prepared By Approved By
OGIVE TECHNOLOGY LLP DOC. NO. OT/QSP/SC/03

Quality System Procedure 0.0


REV.NO.

Issue date : 20.05.2020


TRAINING Page No. : 3 of 5

4.2.3 Qualification/Development/Need base training

4.2.3.1 All employees performing specified assigned tasks will be


trained for their positions.
4.2.3.2 Training includes any combination of education, training and
or
experience, which qualifies the employee for the position.
4.2.3.3 This training arises either as need basis or to further
development of employees.

4.2.4 Training Evaluation


Training effectiveness evaluation shall be done concurrently with

annual performance and appraisals after 15 days of training.

After each training session attendance sheet filled up and

signed by all trainees.

4.2.5 Identifying Vacancies:

Vacancies are identified MD & In-charges based on

the organization growth, which comprises of increase in product

& services.

4.2.5 Advertising and handling applications:


4.2.6.1 An advertisement in national level/local newspaper is released,

wherever requirement exists for staff only.

4.2.6.3 Applicants are selected for the interview if they meet necessary

qualifications (refer Skill matrix for the post for which they have

applied.

Prepared By Approved By
OGIVE TECHNOLOGY LLP DOC. NO. OT/QSP/SC/03

Quality System Procedure 0.0


REV.NO.

Issue date : 20.05.2020


TRAINING Page No. : 4 of 5

4.2.6 Interview & Selection:

4.2.7.1 A board for interview comprising of the MD and In-


charges is formed for interview and selection.
4.2.7.2 The selected candidates are listed and their appointment letters
prepared according to their respective placements and
despatched to them.

4.3 Process output:

S. Outputs To
No.

1 Immediate Evaluation & Feedback of In-charges


Training
2 Training Effectiveness & Feedback In-charges

3 Individual Training record In-charges

4 Skill Matrix In-charges

5 In-charges

PERSONNEL COMPETENCY RECORD


6 COMPETENCY LEVEL REQUIREMENT In-charges

7 Training Need Identification In-charges

8 Training Log In-charges

4.4 Process Monitoring:


Prepared By Approved By
OGIVE TECHNOLOGY LLP DOC. NO. OT/QSP/SC/03

Quality System Procedure 0.0


REV.NO.

Issue date : 20.05.2020


TRAINING Page No. : 5 of 5

S. Monitoring Brief Responsibility


No.

1 Customer complaint / In-charge


claim

5.0 RECORDS:

PERSONNEL COMPETENCY RECORD


COMPETENCY LEVEL REQUIREMENT
Training Need Identification
Training Log
Immediate Evaluation & Feedback of Training
Training Effectiveness & Feedback

Skill Matrix
Skill Evaluation Criteria
Skill Mapping

Prepared By Approved By

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