Grandstream Networks, Inc.

GDS3710 - Hemispheric HD IP Video Door System

User Manual
COPYRIGHT

©2016 Grandstream Networks, Inc. http://www.grandstream.com

All rights reserved. Information in this document is subject to change without notice. Reproduction or
transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without
the express written permission of Grandstream Networks, Inc. is not permitted.
The latest electronic version of this user manual is available for download here:
http://www.grandstream.com/support
Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc.
in the United States, Europe and other countries.

CAUTION

Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this User Manual, could void your manufacturer warranty.

WARNING

Please do not use a different power adaptor with your devices as it may cause damage to the products and
void the manufacturer warranty.

GDS3710 User Manual Page | 2

GNU GPL INFORMATION

GDS3710 firmware contains third-party software licensed under the GNU General Public License (GPL).
Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public
License (GPL) for the exact terms and conditions of the license.

Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:
http://www.grandstream.com/support/faq/gnu-general-public-license/gnu-gpl-information-download

GDS3710 User Manual Page | 3

 Table of Content

DOCUMENT PURPOSE ................................................................................................. 9

CHANGE LOG .............................................................................................................. 10

Firmware Version 1.0.1.8 ..................................................................................................................... 10

WELCOME ................................................................................................................... 11

PRODUCT OVERVIEW ................................................................................................ 12

Feature Highlights ................................................................................................................................ 12

Technical Specifications ....................................................................................................................... 12

GETTING STARTED ..................................................................................................... 14

Equipment Packaging .......................................................................................................................... 14

Description of the GDS3710 ................................................................................................................ 15
Connecting and setting up the GDS3710 ............................................................................................ 16
Connection Example ............................................................................................................................ 18

GETTING TO KNOW GDS3710 ................................................................................... 21

Connect the GDS3710 to network with DHCP Server (Recommended) ............................................. 21

Windows Platform ......................................................................................................................... 21
Apple Platform .............................................................................................................................. 23
Connect to the GDS3710 using Static IP............................................................................................. 25

GDS3710 APPLICATION SCENARIOS ....................................................................... 26

Peering Mode without SIP Server or Internet ...................................................................................... 27

Peering Using SIP Server (UCM6XXX) ............................................................................................... 27
Using a Network Video Recorder (GVR355X) ..................................................................................... 28
Peripheral Connections of GDS3710 ................................................................................................... 29
Connection Example..................................................................................................................... 31

GDS3710 HOME WEB PAGE....................................................................................... 34

GDS3710 Configuration & Language Page ......................................................................................... 35

GDS3710 SETTINGS.................................................................................................... 36

Live View Page .................................................................................................................................... 36

GDS3710 User Manual Page | 4

 Door System Settings .......................................................................................................................... 36
Basic Settings ............................................................................................................................... 37
Card Management ........................................................................................................................ 39
System Settings ................................................................................................................................... 41
Date & Time Settings .................................................................................................................... 41
Basic Settings ............................................................................................................................... 42
Access Settings ............................................................................................................................ 44
User Management ........................................................................................................................ 44
SIP Settings ......................................................................................................................................... 45
SIP Basic Settings ........................................................................................................................ 45
SIP Advanced Settings ................................................................................................................. 46
White List ...................................................................................................................................... 48
Video & Audio Settings ........................................................................................................................ 48
Video Settings ............................................................................................................................... 49
OSD Settings ................................................................................................................................ 51
CMOS Settings ............................................................................................................................. 51
Audio Settings ............................................................................................................................... 52
Alarm Config ........................................................................................................................................ 53
Alarm Events Config ..................................................................................................................... 53
Alarm schedule ............................................................................................................................. 57
Alarm Action.................................................................................................................................. 58
Alarm Phone List .......................................................................................................................... 60
Email & FTP Settings ........................................................................................................................... 60
Email Settings ............................................................................................................................... 60
FTP & Center Storage .................................................................................................................. 62
Maintenance Settings .......................................................................................................................... 62
Upgrade ........................................................................................................................................ 63
Reboot & Reset ............................................................................................................................ 63
Debug Log .................................................................................................................................... 64
Data Maintenance......................................................................................................................... 65
Status ................................................................................................................................................... 66
System Info ................................................................................................................................... 66
Network Info .................................................................................................................................. 67

EXPERIENCING THE GDS3710 .................................................................................. 69

GDS3710 User Manual Page | 5

 Table of Tables

Table 1: GDS3710 Features in a Glance .................................................................................................... 12

Table 2: Equipment Packaging ................................................................................................................... 14
Table 3: Connecting PINs............................................................................................................................ 17
Table 4: Home Page Description ................................................................................................................ 34
Table 5: Door System Settings .................................................................................................................... 37
Table 6: Card Info ........................................................................................................................................ 40
Table 7: Date & Time ................................................................................................................................... 42
Table 8: Basic Settings ................................................................................................................................ 43
Table 9: Access Settings ............................................................................................................................. 44
Table 10: User Management ....................................................................................................................... 45
Table 11: SIP Basic Settings ....................................................................................................................... 45
Table 12: SIP Advanced Settings ................................................................................................................ 47
Table 13: White List ..................................................................................................................................... 48
Table 14: Video Settings ............................................................................................................................. 50
Table 15: OSD Settings ............................................................................................................................... 51
Table 16: CMOS Settings ............................................................................................................................ 52
Table 17: Audio Settings.............................................................................................................................. 53
Table 18: Motion Detection.......................................................................................................................... 55
Table 19: Digit Input .................................................................................................................................... 56
Table 20: Alarm Config ................................................................................................................................ 56
Table 21: Alarm Actions ............................................................................................................................... 59
Table 22: Alarm Phone List ......................................................................................................................... 60
Table 23: SMTP ........................................................................................................................................... 61
Table 24: FTP .............................................................................................................................................. 62
Table 25: Upgrade ....................................................................................................................................... 63
Table 26: Reset & Reboot ........................................................................................................................... 64
Table 27: System Info.................................................................................................................................. 67
Table 28: Network Info ................................................................................................................................ 68

GDS3710 User Manual Page | 6

 Table of Figures

Figure 1: GDS3710 Package ...................................................................................................................... 15

Figure 2: GDS3710 Front View ................................................................................................................... 16
Figure 3: GDS3710 Back View ................................................................................................................... 16
Figure 4: GDS3710 Back Cover Connections ............................................................................................ 18
Figure 5: GDS3710 Back Cover ................................................................................................................. 19
Figure 6: Connection Example .................................................................................................................... 19
Figure 7: Powering the GDS3710 ............................................................................................................... 20
Figure 8: Detecting GDS3710 via UPnP ..................................................................................................... 21
Figure 9: GDS3710 Login Page .................................................................................................................. 22
Figure 10: GDS3710 Detection ................................................................................................................... 23
Figure 11: Apple Safari Settings Page ........................................................................................................ 24
Figure 12: Bonjour Setting Page ................................................................................................................. 24
Figure 13: MJPEG Stream .......................................................................................................................... 25
Figure 14: Static IP on Windows ................................................................................................................. 26
Figure 15: Peering GDS3710 With UCM61XX ........................................................................................... 28
Figure 16: Peering GDS3710 With GVR3550............................................................................................. 29
Figure 17: Peripheral Connections for GDS3710 ....................................................................................... 30
Figure 18: Alarm_In/Out Circuit for GDS3710 ............................................................................................. 31
Figure 19: 3rd Party Power Supply Wiring Sample .................................................................................... 32
Figure 20: Power Supply Used for Both GDS3710 and Electric Strike ...................................................... 32
Figure 21: Wiring Sample Using PoE to power GDS3710 and 3rd Party Power supply for Electric Strike 33
Figure 22: Example to Avoid When Powering the Electric Strike ............................................................... 33
Figure 23: Home Page ................................................................................................................................ 34
Figure 24: Switch Language Page .............................................................................................................. 35
Figure 25: Live View Page .......................................................................................................................... 36
Figure 26: Door System Settings Page ....................................................................................................... 37
Figure 27: Card Management ..................................................................................................................... 39
Figure 28: Card Info .................................................................................................................................... 40
Figure 29: Date & Time Page ...................................................................................................................... 42
Figure 30: Basic Settings Page ................................................................................................................... 43
Figure 31: Access Settings Page ................................................................................................................ 44
Figure 32: User Management Page ............................................................................................................ 45
Figure 33: SIP Basic Settings Page ............................................................................................................ 45
Figure 34: SIP Advanced Settings Page ..................................................................................................... 47
Figure 35: White List Page .......................................................................................................................... 48
Figure 36: Video Settings Page .................................................................................................................. 49
Figure 37: OSD Settings Page .................................................................................................................... 51
Figure 38: CMOS Settings Page ................................................................................................................. 52
Figure 39: Audio Settings Page .................................................................................................................. 52

GDS3710 User Manual Page | 7

Figure 40: Events Page ............................................................................................................................... 54
Figure 41: Region Config ............................................................................................................................ 55
Figure 42: Digit Input ................................................................................................................................... 56
Figure 43: Alarm Schedule .......................................................................................................................... 57
Figure 44: Edit Schedule ............................................................................................................................. 58
Figure 45: Alarm Action ............................................................................................................................... 59
Figure 46: Edit Alarm Action ........................................................................................................................ 59
Figure 47: Alarm Phone List ........................................................................................................................ 60
Figure 48: SMTP Page ................................................................................................................................ 61
Figure 49: Picture Storage Settings ............................................................................................................ 62
Figure 50: Upgrade Page ............................................................................................................................ 63
Figure 51: Reset & Reboot Page ................................................................................................................ 64
Figure 52: Debug Log Page ........................................................................................................................ 65
Figure 53: Data Maintenance Page ............................................................................................................ 66
Figure 54: System Info Page....................................................................................................................... 67
Figure 55: Network Info Page ..................................................................................................................... 68

GDS3710 User Manual Page | 8

DOCUMENT PURPOSE

This document describes the basic concept and tasks necessary to use and configure your GDS3710. And
it covers the topic of connecting and configuring the GDS3710, making basic operations and the call
features. Please visit http://www.grandstream.com/support to download the latest “GDS3710 User Guide”.

This guide covers following topics:

 PRODUCT OVERVIEW
 GETTING STARTED
 GETTING TO KNOW GDS3710
 GDS3710 APPLICATION SCENARIOS
 GDS3710 HOME WEB PAGE
 GDS3710 SETTINGS

GDS3710 User Manual Page | 9

CHANGE LOG

This section documents significant changes from previous versions of user guide for GDS3710. Only
major new features or major document updates are listed here. Minor updates for corrections or editing
are not documented here.

Firmware Version 1.0.1.8

 This is the initial version for GDS3710.

GDS3710 User Manual P a g e | 10

WELCOME

Thank you for purchasing Grandstream’s GDS3710 Hemispheric HD IP Video Door System, an innovative
IP based powerful video door system.

GDS3710 HD IP Video Door System is a hemispheric IP video door phone and a high-definition IP
surveillance camera. GDS3710 is ideal for monitoring from wall to wall without blind spots. Powered by an
advanced Image Sensor Processor (ISP) and state of the art image algorithms, it delivers exceptional
performance in all lighting conditions. The GDS3710 IP video door system features industry-leading
SIP/VoIP for 2-way audio and video streaming to smart phones and SIP phones. It contains integrated PoE,
LEDs, HD loudspeaker, RFID card reader, motion detector, lighting control switch and more.

GDS3710 HD IP Video Door System can be managed by Grandstream’s free window based management
software: GDS Management Software, a client/server based software which provided RFID card
management and basic reports for the door entrance.

Along with Grandstream videophone, mobile Apps, and Network Video Recorder (NVR), the GDS3710
provides a powerful recording and monitoring solution. It can be managed with GSURF Pro or any ONVIF-
compliant video management system. It also offers a flexible HTTP API for easy integration with 3rd party
applications and other surveillance systems.

GDS3710 is ideal for entry places requiring a wide angle monitoring, such as banks, hotels, schools, office
building, retail stores and small warehouses, and for small to medium sized enclosed environments.

GDS3710 User Manual P a g e | 11

PRODUCT OVERVIEW

Feature Highlights
The following table contain the major features of the GDS3710.

Table 1: GDS3710 Features in a Glance

 High-performance streaming server allowing multiple simultaneous

streaming session accesses.
 2 Megapixel Progressive Scan CMOS, 1920H x 1080V.
 Broad interoperability with most 3rd party SIP/VoIP devices and leading
SIP/NGN/IMS platforms.
 2 Channels Input/Output alarm.
 RS485, Wiegand Input and Output.
 RFID card reader.
 Weather proof, vandal resistant.

Technical Specifications
The following table resumes all the technical specifications including the protocols / standards supported,
voice codecs, telephony features and upgrade/provisioning settings for GDS3710.

Video Compression H.264 High/Main/Base Profile, Motion JPEG

Image Sensor
1/2.7”, 2 Megapixel, 1920H x 1080V
Resolution
Lens Type 1/2”, F2.5, FOV: 180°(W) x 180°(H)
Day & Night Mode White LEDs with smart brightness control
Minimum Illumination 0.5Lux
Wide Dynamic Range Yes, up to 120dB
Max. Resolution,
1920x1080 (30fps)
Frame Rate
High-performance streaming server allowing multiple simultaneous streaming
session accesses
Multi-stream
Primary video stream: 1920*1080 resolution for continuous full HD recording
Resolution
Secondary video stream: 640*480 resolution for SIP/VoIP video calls
Third video stream: 320*240 resolution for smartphone Apps
Yes, broad interoperability with most 3rd party SIP/VoIP devices and leading
SIP/VoIP Support
SIP/NGN/IMS platforms
Audio Compression / G.711 µ/a law; G.722; in-band and out-of-band DTMF (In Audio, RFC2833, SIP
Vocodecs INFO); AEC
Audio Input Built-in Digital Microphone, up to 1.5m with AEC

GDS3710 User Manual P a g e | 12

Audio Output Built-in HD Loudspeaker, sound quality suitable for up to 3 m
Alarm Input Yes, 2 channels, Vin < 15V, for door sensor or other devices
Yes, 2 channels, 125VAC/0.5A, 30VDC/2A, Normal Open or Normal Close, for
Alarm Output
electric lock, light switch or other devices
Key Pad / Buttons 12-key touchpad plus a capacitive “Door Bell” button,
each with individual LED illumination
RFID 125KHz: EM4100 (2 RFID cards included)
Expansion Interface RS485, Wiegand Input and Output
Snapshots Triggered upon Events, Send via email and/or FTP
Embedded Analytics Motion Detection
Privacy Mask Support Yes, 4 Zones (May remove, not useful)
Time-Lapse Recording Yes (after Beta)
Network Interface 10M/100M auto-sensing
TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS local upload and mass provisioning using
TR-069 (pending), ARP/RARP, ICMP, DNS (A record, SRV, NAPTR “pending”),
Network Protocol
DHCP, SSH “pending”, SMTP, TFTP, NTP, STUN, SIMPLE, LLDP-MED
“pending”, 802.1x “pending”, TLS, SRTP
QoS Layer 2 QoS (802.1Q, 802.1P) “pending” and Layer 3 QoS (ToS, DiffServ, MPLS)
“pending”
Security User and administrator level access control (pending), MD5 and MD5-sess based
authentication, 256-bit AES encrypted configuration file, TLS, SRTP, HTTPS,
802.1x media access control
Upgrade/ Provisioning Firmware upgrade via TFTP/HTTP/HTTPS, mass provisioning using TR-069
(Pending) or AES encrypted XML configuration file
Ingress Protection Weather proof, vandal resistant (with support for extra back reinforcing metal plate)
Protection Class IP66 (EN60529), IK09 (IEC62262)
Power Supply PoE (Power over Ethernet) IEEE 802.3af Class 3, or 12VDC/1A connection (AC
power adapter not included)
Weight 0.6kg
Dimensions (H x W x 173mm(H) x 80mm(W) x 36mm(D)
D)
Operation: -30°C to 60°C (-22°F to 140°F)
Temperature /
Storage: -35°C to 60°C (-31°F to 140°F)
Humidity Humidity : 10% to 90% Non-condensing
FCC: Part 15 subpart B Class B; Part 15C; MPE
CE: EN55022 Class B; EN55024; EN61000-3-2; EN61000-3-3; EN50130;
Compliance
EN60950-1; EN300330; EN301489; EN50364
RCM: AS/NZS CISPR22; AS/NZS4268; AS/NZS 60950.1

GDS3710 User Manual P a g e | 13

GETTING STARTED
This chapter provides basic installation instructions including the list of the packaging contents and also
information for obtaining the best performance with the GDS3710 Video Door System.

Equipment Packaging

Table 2: Equipment Packaging

GDS3710
 1 x GDS3710
 1 x Installation Bracket
 1 x Frame Back Cover
 1 x Wiegand Cable
 1 x Drilling Template
 4 x Bracket Screws and Anchors
 3 x Rubber Gaskets (for sealing the back cable)
 6 x Back Panel Screws
 4 x Anti-tamper screws
 1 x Anti-Tamper Hex Key
 1 x RFID Card
 1 x Key Fob (more can be purchased from
Partner/reseller)
 1 x Quick Installation Guide
 1 x GPL License

GDS3710 User Manual P a g e | 14

 Figure 1: GDS3710 Package

Note: Check the package before installation. If you find anything missing, contact your system administrator

Description of the GDS3710

Below Figures contains the component of the back and front view of GDS3710 IP Video Door System:

GDS3710 User Manual P a g e | 15

 Figure 2: GDS3710 Front View

Figure 3: GDS3710 Back View

Connecting and setting up the GDS3710

The GDS3710 can be powered using PoE or PSU:

Using PoE as power supply (Suggested)

 Connect the other end of the RJ45 cable to the PoE switch.
 PoE injector can be used if PoE switch is not available.

Using the Power Adapter as power supply (PSU not provided)

 Connect the other end of the RJ45 cable to network switch or router.
 Connect DC 12V power source via related cable to the corrected PIN of the GDS3710.

Below Tables provide description of wiring connection in order to connect the GDS3710 with RJ45 cable
and PSU and Alarm for door systems.

GDS3710 User Manual P a g e | 16

 Table 3: Connecting PINs

Jack Pin Signal Function Note

1 TX+ Orange / White

2 TX- Orange
Data
3 RX+ Green / White
Ethernet
4 RX- Green
POE 802.3af
Class 3, 12.95W Blue +
J2 5 PoE_SP2
Blue/White Please twist these two wires together and connect to
(Basic)
Brown + SP1, SP2 respectively even the PoE NOT used.
3.81mm 6 PoE_SP1
Brown/White
7 RS485_B
RS485
8 RS485_A
9 GND Power Supply
DC 12V, 1A Minimum
10 12V

1 GND Alarm GND

2 ALARM1_IN+

3 ALARM1_IN-
Alarm In Vin<15V
4 ALARM2_IN+

J3 5 ALARM2_IN-

(Advanced) 6 NO1
Alarm Out Relay: 30VDC/2A; 125VAC/0.5A
3.81mm 7 COM1
8 NO2 For "Fail Secure" (Locked when Power Lost) Strike, Connecting COM2 &
9 COM2 NO2;
Electric Lock For "Fail Safe" (Open when No Power) Magnetic Lock, Connecting COM2
10 NC2 & NC2.
Relay: 30VDC/2A; 125VAC/0.5A
Wiegand Power
1 GND Black Both Input and Output MUST be connected
GND
2 WG_D1_OUT Wiegand Output Orange GDS3710 function as Output of Card Reader, Connect
3 WG_D0_OUT Signal Brown Pin 1, 2, 3
J4
Wiegand Output For External Card Reader; Or GDS3710 as Receiver
(Special) 4 LED Blue
LED Signal Only
2.0mm
5 WG_D1_IN Wiegand Input White For External Card Reader
6 WG_D0_IN Signal Green Connect Pin 1,4,5,6,7,8

Wiegand Output
7 BEEP Yellow For External Reader Only
BEEP Signal

GDS3710 User Manual P a g e | 17

 For External Card Reader Only.
Wiegand Power
8 5V Red 12VDC powered External Card Reader must use own
Output
power source, can NOT use this Pin.

Figure 4: GDS3710 Back Cover Connections

Connection Example
In order to connect the GDS either by using PoE or PSU follow steps below:
Open the Back Cover Board of the GDS3710 which should look like following figure.

GDS3710 User Manual P a g e | 18

 Figure 5: GDS3710 Back Cover

1. Power the unit using PoE

Cut into the plastic sheath of your RJ45 cable, then Unwind and pair the colors like shown below.

Figure 6: Connection Example

Connect each color of the RJ45 to its associate on the Back Cover of the GDS3710, this way user can
power the unit using PoE.

2. Power the unit using PSU

In order to power the unit using PSU, use a multimeter to detect the polarity of your Power Supply, then
connect GND to negative pole and 12V to positive pole of the PSU.

Note: If the user doesn’t have PoE switch, there’s no need to connect the Blue and Brown wire to the
GDS3710 since its used to power the unit via Ethernet.

GDS3710 User Manual P a g e | 19

Figure 7: Powering the GDS3710

GDS3710 User Manual P a g e | 20

GETTING TO KNOW GDS3710
The GDS3710 has an embedded Web server to respond to HTTP GET/POST requests. Embedded HTML
pages allow user to configure the GDS3710 through Microsoft Internet Explorer, or Firefox and Chrome
(plug-in from Grandstream required).

1. Download WebControl Plug-in from the GDS3710 WebGUI

For Apple platform OS-X, only MJPEG video coded supported currently.

Notes:

 Please temporarily disable Antivirus or Internet Security Software when download and install the
Grandstream WebControl Plug-in for Firefox/Chrome or “GSViewerX.cab” for Microsoft Internet
Explorer. Please close Browser to install the downloaded Plug-in or Active-X.
 Please trust and install the file downloaded if prompted by the Antivirus or Security software.

Connect the GDS3710 to network with DHCP Server (Recommended)

The GDS3710 by default has the DHCP client enabled, it will automatically get IP address from the network
running DHCP server.

Windows Platform
Two ways exist for Windows user to get access to the GDS3710:

1. UPnP
By default, the GDS3710 has the UPnP feature turned ON. For customers using Windows network with
UPnP turned on (most SOHO router support UPnP), it is very easy to access the GDS3710:

 Find the “Network” icon on the windows Desktop.

 Click the icon to get into the “Network”, the GDS3710s will list as “Other Devices” shown like below.
Refresh the pages if nothing displayed. Otherwise, the UPnP may not active in the network.

Figure 8: Detecting GDS3710 via UPnP

GDS3710 User Manual P a g e | 21

  Click the displayed icon of related GDS3710, the default browser (e.g.: Firefox or Chrome) will
open and connect directly to the login webpage.

Figure 9: GDS3710 Login Page

 Once log in, the prompt message will display asking for plug-in installation.
 Disable security or antivirus software, download and install the plug-in, close and open the browser
again, the embedded video will be displayed if clicking the “LiveView” and click the stream number.

2. GDSManager Utility Tool

User can know the IP address assigned to the GDS3710 from DHCP server log or using the Grandstream
GDS Manager after installing this free utility tool provided by Grandstream. Below user can find
instructions for using “GDS Manager” utility tool:
1. Download the GDS Manager utility tool from Grandstream website:
http://www.grandstream.com/products/tools/surveillance/GDSManager.zip

2. Install and run the Grandstream GDS Manager, a client/server architecture application, the server
should be running first, then GDSManager (client) after:

3. Click on the tab on the left side of “Function Navigation” panel to begin device
detection

GDS3710 User Manual P a g e | 22

4. The detected devices will appear in the output field like below:

Figure 10: GDS3710 Detection

5. Double click the column of the detected GDS3710, the browser will automatically open and show the
device’s web configuration page.
6. The browser will ask for plug-in if not installed, please authorize the installation of the plug-in.
7. Enter the administrator user name and password to access the Web Configuration Interface, the
default user name and password are both set to admin.
8. The plug-in can be download here:
http://www.grandstream.com/products/tools/surveillance/webcontrl_plugin.zip

Apple Platform
For Apple users, please turn on Bonjour of Safari to find and access the GDS3710.

1. Open Safari, select “Advanced” to open the Advanced Setting.

2. Click “Include Bonjour in the Bookmarks menu” and “Include Bonjour in the Favorites bar” then
close the setting page and back to Safari.

GDS3710 User Manual P a g e | 23

 Figure 11: Apple Safari Settings Page

3. Bonjour will now display embedded at Safari. Select “Bonjour” pull-down menu and select
“Webpages”, the related device like GDS3710 will be there.

Figure 12: Bonjour Setting Page

4. Click the displayed GDS3710 to access to the configuration page of the GDS3710.
5. To see the video, user has to change the video codec from default H.264 to MJPEG, and type in
following to URL:

http://IP_Address_GDS3710:Port/mjpeg/mjpegX.html
(X: 0, 4, 8 represent 1st, 2nd and 3rd stream, Default Port: 80)

GDS3710 User Manual P a g e | 24

 Figure 13: MJPEG Stream

Note:
 The instructions provided above are based on Safari/OS-X, other Apple platform like iOS
(iPhone/iPad) can use similar method.

 iPhone/iPad (iOS) users are recommended to use Applications in Apple Store.

 Free or Paid applications from Apple Store like “IP Cam Viewer” is suggested and verified working
with Grandstream GDS3710.
 Apple Store applications like “IP Cam Viewer” will support H.264 video codec.

Connect to the GDS3710 using Static IP

If there’s no DHCP server in the network, or the GDS3710 does not get IP from DHCP server, user can
connect the GDS3710 to a computer directly, using static IP to configure the GDS3710.

GDS3710 User Manual P a g e | 25

 1. The default IP, if no DHCP server, or DHCP offer time out (after 3 minutes), is 192.168.1.168
2. Connect the RJ45 cable from GDS3710 to the computer network port directly.
3. Configure the computer using Static IP: 192.168.1.XXX (1<XXX<255, except for 168) and configure
the “Subnet mask” to “255.255.255.0”. Leave the “Default Gateway” to “Blank” like below:

Figure 14: Static IP on Windows

4. Power on the GDS3710, using PoE injector or external DC power.

5. Start the browser when the network connection is up.
6. Enter 192.168.1.168 in the address bar of the browser, log in to the device with admin credentials.
The default user name and password are both set to admin.
7. The browser will ask for plug-in or ActiveX if not installed, otherwise it will get to Home page and
show web interface of GDS3710.
8. Access the Web Configuration Interface. IE will indicate that “This website wants to install the
following add-on: GSViewerX.cab from Grandstream Networks Inc.”, allow the installation.
9. Firefox, Chrome users need to download and install the following plug-in to see the video, the plug-
in can be downloaded using this link:
http://www.grandstream.com/products/tools/surveillance/webcontrl_plugin.zip

Note:
Please temporarily disable Antivirus or Internet Security Software and close all browsers when download
and install the Grandstream Plug-in Software.

GDS3710 APPLICATION SCENARIOS

The GDS3710 Door System can be used in different scenarios.

GDS3710 User Manual P a g e | 26

Peering Mode without SIP Server or Internet
For environment like remote warehouse/storage, grocery store, small (take-out) restaurants, just using
static IP with PoE switch to form a LAN, using Grandstream’s video phone GXV3240 or GXV3275, the
GDS3710 will meet your very basic intercom, open door and surveillance requirement.
This is the solution to upgrade the traditional analogue Intercom and CCTV security system, all you need
is a Power source, Switch or PoE Switch and Grandstream GXV3240 or GXV3275 video phones. The
equipment list can be found below:
 GDS3710
 GXV3240 or GXV3275
 PoE Switch with related Cat5e/Cat6 wiring

Peering Using SIP Server (UCM6XXX)

For Bigger architecture, multiple GDS3710 might be required, peered connection will not work in such case
due to multiple connections. Such scenarios require an IPPBX or a SIP Proxy to accomplish the tasks.

If remote access is required, a router with internet access has to be added in. below needed equipment list:
 Several GDS3710
 UCM61XX or Other SIP Server
 GXV3240 or GXV3275 Video Phones
 PoE Switch with related Cat5e/Cat6 wiring
 Electronic Lock

If remote access to the GDS3710 is required for viewing live video stream, Internet access is required and
more equipment such as:

 Router.
 Internet Access (Optical fiber, 3G, 4G, Cable or DSL).
 iPhone or Android phone with 3rd party applications (IP Cam Viewer for instance).

GDS3710 User Manual P a g e | 27

 Figure 15: Peering GDS3710 With UCM61XX

Using a Network Video Recorder (GVR355X)

For implementation with more than two GDS3710s, if local video recording is required to store the record,
then an NVR like GXV355X will be added to save all the video stream when people enter the door.

Equipment List:

 Several GDS3710
 GVR355X NVR
 PoE switches with Cat5e/Cat6 wiring
 Router
 Internet Access (Optical fiber, 3G, 4G, Cable or DSL).
 iPhone or Android phone with 3rd party APP

GDS3710 User Manual P a g e | 28

 Figure 16: Peering GDS3710 With GVR3550

Peripheral Connections of GDS3710

Below is the illustration of GDS3710 peripheral connections for related application.

GDS3710 User Manual P a g e | 29

Figure 17: Peripheral Connections for GDS3710

GDS3710 User Manual P a g e | 30

Notes:
 Alarm_In could use any 3rd party Sensors (like IR Motion Sensor).
 Alarm_Out device could use 3rd party Siren and Strobe Light, or Electric Door Striker, etc.
Grandstream Video Phone can work with GDS3710 via either Peer IP (LAN) or SIP extension (WAN). Peer
to Peer (or Direct IP) works only at LAN using static IP, SIP extension requires related SIP server/proxy
provided and configured.

The Figure below shows illustration of the Circuit for Alarm_In and Alarm_Out.

Figure 18: Alarm_In/Out Circuit for GDS3710

Note:

 The Alarm_In and Alarm_Out circuit for the GDS3710 has to meet the following requirement:

Alarm Input 3V<Vin<15V, PINs (1.02KΩ)

Alarm Output 125VAC/0.5A, 30VDC/2A, Normal Open, PINs

 The Alarm_In circuit, if there is any voltage change between 3V and 15V, as specified in the table
above, the GDS3710 Alarm_In port will detect it and trigger the action and event.

 Higher voltage and wrong polarity connection are prohibited because this will damage the devices.

Connection Example
Below examples show how to use wiring on the backcover of the GDS3710 in order to connect with external
devices. The “NO” (Normal Open) model strike is used as example, “NC” (Normal Closed) should be similar
and users need to decide which model (NO or NC) to be used on the door.

GDS3710 User Manual P a g e | 31

- GDS3710 Wiring Sample Using a 3rd Party Power Supply

Figure 19: 3rd Party Power Supply Wiring Sample

- GDS3710 Wiring Sample Using Power Supply for Both GDS3710 and Electric Strike

Figure 20: Power Supply Used for Both GDS3710 and Electric Strike

GDS3710 User Manual P a g e | 32

- Wiring Sample Using PoE to power GDS3710 and 3rd Party Power supply for Electric Strike

Figure 21: Wiring Sample Using PoE to power GDS3710 and 3rd Party Power supply for Electric Strike

- Warning: The following example should be avoided when powering the electric strike

Figure 22: Example to Avoid When Powering the Electric Strike

GDS3710 User Manual P a g e | 33

GDS3710 HOME WEB PAGE
Once logged in successfully to the GDS3710, User will see the following page.

Table 4: Home Page Description

Figure 23: Home Page

Number Fields Description

1 LiveView
2 System Settings
3 SIP Settings
4 Video & Audio Settings
5 Alarm config
6 Network Settings
7 Maintenance
8 Status
9 Play/Stop
10 Stream 1
Displays the Video stream.
Click to enter “System Settings” page.
Click to enter the “SIP settings” page.
Click to enter the “Video & Audio settings” page.
Click to enter “Alarm config” page.
Click to enter the “Network Settings” page.
Click to enter “Maintenance” page.
Click to enter “Status” page.
Start/Stop the video stream in the web page.
Play the primary stream.

GDS3710 User Manual P a g e | 34

 11 Stream 2 Play the secondary stream.
12 Stream 3 Play the 3rd stream.
13 Window size Resize the window.
14 Logout Logout from web page.
15 Language Click to switch webpage language.

GDS3710 Configuration & Language Page

 Once the IP address of the GDS3710 is entered on the user browser the login web page will pop
up allowing user to configure the GDS3710 parameters.

 When clicking on the “Language” drop down, supported languages will be displayed as shown in
Figure below. Click to select the related webpage display language.

Figure 24: Switch Language Page

Note: Current firmware support only English(default) and simplified Chinese.

GDS3710 User Manual P a g e | 35

GDS3710 SETTINGS

Live View Page

This page allow user to view the live video of the GDS3710 after installing related pug-in and allowing it to
run on from the used browser.

Figure 25: Live View Page

Three streams are available:

Primary video stream: 1920*1080 resolution, recommended for continuous full HD recording (If used with
GXV355X NVR).
Secondary video stream: 640*480 resolution, recommended for SIP/VoIP video calls (if used with
GXV3240/GXV3275).
Third video stream: 320*240 resolution, recommended for smartphone or Tablet Apps (IP Cam Viewer for
instance).

The icon next to the third stream allow user to switch between real size video and adjusted size
video(appropriate for the window frames).

Door System Settings

This page allows uses to configure parameters regarding system operations, like input PIN for the door and
manage users’ settings.

GDS3710 User Manual P a g e | 36

 Basic Settings

Figure 26: Door System Settings Page

Table 5: Door System Settings

Unlocking Latency(s) Time delay in second for the electronic lock to be triggered (default value is 0
seconds).
Unlock Hold Time(s) Lock holding time, in seconds (default value is 5 seconds).

GDS3710 User Manual P a g e | 37

Unlock Automatically Click to enable image caption or snapshot when electronic lock operate.
Capture Image

Doorbell Mode Choose the action to be taken when the doorbell is pressed, three options are
available:
 Call Doorbell Number: when Doorbell is pressed, a call will be made to
the “Number Called When Door Bell Pressed”
 Control Doorbell Output (Digital Output 1): when Door Bell is pressed
electronic lock for Output 1 is opened.
 Both Of Above: When selected, both Call Doorbell Number and Control
Doorbell Output options are enabled.
Number Called When Door SIP extension number (SIP Server mode), or IP address with port number(peering
Bell Pressed mode), to be called when the Door Bell is pressed.
Remote PIN to Open the PIN code stored in the GDS3710, remote SIP phone needs to input and match this
Door PIN (the PIN is sent via DTMF while in call) so that the GDS3710 can open the
door.
Local PIN Type Two Options are available, Unified PIN or Private Card PIN.
 Unified PIN: This Feature means all members share a same PIN to unlock the
door. Users need to enter the following sequence from the GDS3710 keypad in
order to open the door [*Local PIN to Open the Door#].
 Private Card PIN: Means every member has a private PIN, the GDS will record
who unlocked the door every time. Users need to enter the following sequence
from the GDS3710 in order to open the door [*Virtual Number*Private Door
Password#].
Local PIN to Open the PIN stored in GDS3710, input locally this PIN on the GDS3710 keypad will unlock
Door the door. (This Feature needs Unified PIN activated)
Enable Card Issuing Mode Check to enable RFID card issuing/program into the GDS3710. When selected
sweeping an RFID card into the GDS3710 will add card information into [Card
Management].
Enable Key Blue Light When checked, the blue light will be activated when pressing the GDS3710 Keys.
Enable Background Light When checked, the background light will turn on once clicking the GDS3710 Keys.
Key Tone Type Key tone for the GDS3710.
Default: when selected, beeps will be played when pressing the GDS3710 keys.
DTMF: tones will be played when pressing the GDS3710 keys.
Wiegand Input Enable Enable Wiegand Input.
Wiegand Output Enable Enable Wiegand Output.

Notes: Remote SIP phone needs password (digits 0-9 only, ended with # key) matching the configuration
on the web page to open the door (via DTMF).

GDS3710 User Manual P a g e | 38

GDS3710 support RFID for multiple users to open door, therefore every user has its own PIN. For
environment with 100 users and more, it’s difficult for the GDS3710 to manage all these users and a
separate PC or Server should be involved for such kind of management and monitoring.

In environments with more than 100 users the GDS3710 support one unified Local PIN for opening the door
for all the users.

Card Management
This page allow user to add information about RFID cards, two options are possible either add RFID cards
manually or automatically.

Figure 27: Card Management

Add Users Manually

In order to add users click on , the following page will pop up.

GDS3710 User Manual P a g e | 39

 Figure 28: Card Info

Table 6: Card Info

Username Set the username to identify the user.

Private Door Password Set a specific password to unlock the door.
Gender Select a gender, either Male or Female.
ID Number Enter an ID number (This number is set by the admin in order to identify
each user uniquely).
Card Number Enter the RFID Card number (this is the number written on the RFID card.
When card issuing mode is enabled, this filed will be added automatically).
Valid Date Set the date of validity of the RFID card.
Virtual Number When dialing directly from the keypad, the GDS accept only Virtual number
to identify a user, once the Virtual number is typed followed by # key, the
Sip Number will be dialed.
Sip Number The Sip Number is mapped with virtual number, once the virtual number is
dialed the GDS3710 will send an INVITE to the SIP Number.
Note: If the SIP number is entered instead of the Virtual number, users will
only hear a beep and nothing will happen.

GDS3710 User Manual P a g e | 40

 Cellphone Cellphone of the user.
Enable Enable/Disable the RFID card.

Add Users Automatically

If [Enable Card Issuing Mode] is checked, the GDS3710 keypad will start blinking and once an RFID is
swiped, data stored on the card will be added into the GDS3710 card management page, user can still edit
the entry added automatically by modifying some fields.

- Click on to show details of the entry.

- Click on to edit the entry.

- Click on to delete the entry.

Click to refresh the data entered to the GDS3710.

Users can also delete data by clicking on in order to delete the selected entry.

Click on or in order to import or export users information stored in

the GDS3710.

Users can use

to navigate through user Management pages.

System Settings
This page allows users to configure date and time, network settings as well as access method to the
GDS3710 and password for accessing the webGUI.

Date & Time Settings

This page allows users to adjust system date and time of the GDS3710.

GDS3710 User Manual P a g e | 41

 Figure 29: Date & Time Page
Table 7: Date & Time

System Time Display the current system time.

Sync PC Click to synchronize current time with the computer.
Time Zone Select from drop down menu the preferred time zone.
Enable Daylight Saving Check to enable Daylight Saving Time.
Time
Start time Select the Start time of DST.
End Time Select DST end time.
Enable NTP Check to enable NTP to synchronize device time.
NTP Server Input the domain name of NTP server.
Update Interval Interval(in minutes) to retrieve updates from the NTP server.

Basic Settings
This page allows users to either set a static or DHCP IP address to access the GDS3710.

GDS3710 User Manual P a g e | 42

 Figure 30: Basic Settings Page
Table 8: Basic Settings

IP Address Mode Choose DHCP or Static IP. Default DHCP. (Static recommended)
IP Address Enter the Static IP of the GDS3710.
Subnet Mask Enter the Associated Subnet Mask.
Gateway Enter the Gateway IP address.
DNS Address Type Choose DNS type: Dynamic DNS or Static DNS.
DNS Server 1 Fill in DNS Server 1 IP address.
DNS Server 2 Fill in DNS Server 2 IP address.

Note:
 If the GDS3710 is behind SOHO (Small Office Home Office) router with port forwarding configured
for remote access, static IP has to be used to avoid IP address changes after router reboot.

 TCP port above 5000 is suggested to Port forward HTTP for remote access, due to some ISP would
block port 80 for inbound traffic. For example, change the default HTTP port from 80 to 8088, to
make sure the TCP port will not be blocked.

 In addition to HTTP port, RTSP port is also required to configure via port forwarding, so that the
remote party can view the video stream.

 If the default TCP port 80 is changed to port “A”, then RTSP port should be “2000+A” (changed
from default TCP 554). Both TCP port “A” and “2000+A” should be configured for port forwarding
in the router. For example, of the HTTP port is changed to 8088, the RTSP port should be 10088,
both TCP ports 8088 and 10088 should be configured for port forwarding in order to have remote
GDS3710 access: 8088 for web portal, and 10088 for video streaming.

GDS3710 User Manual P a g e | 43

Access Settings
This page configures the GDS3710 access control parameters.

Figure 31: Access Settings Page

Table 9: Access Settings

Web Connection Mode
Web Access Port
RTSP Port
User Login Timeout(min)
Max Times Consecutively
Login Error
Login Error Lock Time(m)
Disable Telnet
Enable UPnP Discovery
Select the access mode to the webGUI either HTTP or HTTPS.
TCP port for Web Access, default 443.
RTSP port for media stream, default TCP port 554.
If no action is made within this time the GDS3710 will logout from the Web
GUI, range is between 3 and 60.
Specifies the allowed login times error limit, if the unsuccessful login
attempts exceed this value, the GDS3710 webGUI will be locked for the
time specified in Login Error Lock Time.
Specifies how long the GDS3710 is locked before a new login attempt is
allowed.
Select to Enable/Disable Telnet access. Default setting is disabled for
security reason.
UPnP (or mDNS) function for local discovery, default Enabled.

User Management
This page allows users to configure the password for administrator. Due to the fact that this is a door system
which must be a secure product, the use is only limited to administrator.

GDS3710 User Manual P a g e | 44

 Figure 32: User Management Page

Table 10: User Management

Old Password Old password has to be entered to change new password.

New Password Fill in the revised new password in this field.
Confirm User Password Re-enter the new password for verification, must match.

SIP Settings

SIP Basic Settings

Basic Settings allows users to create their SIP account.

Figure 33: SIP Basic Settings Page

Table 11: SIP Basic Settings

SIP Registered SIP registration status. Display “Online” or “Offline”.

GDS3710 User Manual P a g e | 45

 Account Name Set the SIP account name used for identification.
SIP Server Set the FQDN or IP of the SIP server from VoIP service provider or local
IPPBX.
Outbound Proxy Set the IP or FQDN of Outbound proxy server.
SIP User ID Set the SIP username or telephone number from ITSP.
Authenticate ID Set the Authenticate ID used by SIP proxy.
TEL URI Select “User=Phone” or “Enabled” from the dropdown list.
Authenticate Password Set the Authenticate password used by SIP proxy.

SIP Advanced Settings

Advanced settings allow more sophisticated SIP related parameters to be configured for the related
operations.

GDS3710 User Manual P a g e | 46

 Figure 34: SIP Advanced Settings Page

Table 12: SIP Advanced Settings

STUN Server Enter the STUN server FQDN or IP. If the device is behind a non-symmetric
router, STUN server can help to penetrate & resolve NAT issues.
Register Expiration Set the registration expiration time, default 60 minutes.
Local SIP Port Set the local SIP port, default 5060.
Local RTP Port Set the local RTP port for media, default 5004.
Auto On-Hook Timer Timer (in seconds) for automatic disconnecting the SIP call, default 300.

SIP Transport Choose the SIP transport protocol, UDP as default.

GDS3710 User Manual P a g e | 47

 Stream Choose which stream to use for SIP calls. Default 2nd stream, strongly
recommended 2nd or 3rd stream due to bandwidth utilization.
SIP TLS Certificate Copy/Paste the TLS certificate here for encryption.
SIP TLS Private Key Input private key here for TLS security protection.
SIP TLS Private Key The password for SIP TLS private Key.
Password
Enable Keep Alive Check to help NAT resolution, sending alive packets.
Accept Direct IP Call Check to accept peer-to-peer IP call in LAN w/o SIP server.
SIP Proxy Compatibility Check to enable more proxy compatibility with cost of bandwidth, the SIP
Mode call will send both audio and video no matter what.
Unregister On Reboot If checked and the SIP server support it, reboot the GDS3710 will unbind
all registered end points using this SIP account.

White List
This page allows users to configure the white list, which is a phone number or extension list that is allowed
to call the GDS3710. (the call will be automatically answered when calling from a phone set on the white
list).

Figure 35: White List Page

Table 13: White List

Enable White Number Click to enable the White List feature.

List
Add Click to add new phone number.
Delete Click to delete a number from the white list.

Video & Audio Settings

This page allows user to configure the video and audio related settings.

GDS3710 User Manual P a g e | 48

Video Settings

Figure 36: Video Settings Page

GDS3710 User Manual P a g e | 49

 Table 14: Video Settings

Preferred Video H.264 and MJPEG supported, H.264 recommended.

Codec(Stream1)
Profile H.264 profile pulldown selection among Baseline, Main Profile and High
Profile, default is “Main Profile”.
Resolution The resolution in pixels used at video image, 1080p or 720p.
Bit Rate(kbps) Video bit rate or bandwidth used.
Frame Rate(fps) Maximum frame rate used (more data if big frame used).
Bit Rate Control Constantly bit rate, or variable bit rate.
Image Quality Image quality used when Variable Bit Rate used.
I-frame Interval I-frame interval (suggested 2~3 times of frame rate).
Preferred Video H.264 and MJPEG supported, H.264 recommended.
Codec(Stream2)
Profile H.264 profile pulldown selection among Baseline, Main Profile and High
Profile, default is “Main Profile”.
Resolution The resolution in pixels used at video image, 480p or 272p.
Bit Rate(kbps) Video bit rate or bandwidth used.
Frame Rate(fps) Maximum frame rate used (more data if big frame used).
Bit Rate Control Constantly bit rate, or variable bit rate.
Image Quality Image quality used when Variable Bit Rate used.
I-frame Interval I-frame interval (suggested 2~3 times of frame rate).
Preferred Video H.264 and MJPEG supported, H.264 recommended.
Codec(Stream3)
Profile H.264 profile pulldown selection among Baseline, Main Profile and High
Profile, default is “Main Profile”.
Resolution The resolution in pixels used at video image, 240p.
Bit Rate(kbps) Video bit rate or bandwidth used.
Frame Rate(fps) Maximum frame rate used (more data if big frame used).
Bit Rate Control Constantly bit rate, or variable bit rate.
Image Quality Image quality used when Variable Bit Rate used.
I-frame Interval I-frame interval (suggested 2~3 times of frame rate).

Note:
 H.264 suggested if the GDS3710 needs to be viewed via Internet.
 For definition of Baseline, Main Profile and High profile of H.264 please refer to:
o H.264 Profiles

 If MJPEG is selected, reduce the frame rate to the minimal value to save bandwidth and get better
image.

GDS3710 User Manual P a g e | 50

  Grandstream GDS3710 provides three video streams, users can use them with flexibility. For
example, the high-resolution stream for local recording, another low or high resolution for SIP video
phone call or remote smartphone monitoring application, or vice versa depending application
scenarios.

 Use below link to calculate bandwidth and storage before installation

http://www.grandstream.com/support/tools/bandwidth-storage-calc

OSD Settings
OSD Settings (On Screen Display) allow the users to Display time stamp and text on the video screen.

Figure 37: OSD Settings Page

Table 15: OSD Settings

Display Time When checked, time will be displayed inside the video image.
Display Text When checked, inputted text on “OSD Test” will be displayed on the video
image.
OSD Date Format OSD Date format, choose based on user preference.
OSD Time Format OSD Time format, choose based on user preference.
OSD Text Input a text (to identify the GDS3710) it will be shown on the screen.
OSD Date/Time Position Show the Date/Time position on the screen.
OSD Text Position Show the Text position on the screen.

CMOS Settings
This page configures the CMOS parameters for different scenarios.

GDS3710 User Manual P a g e | 51

 Figure 38: CMOS Settings Page

Table 16: CMOS Settings

Mode Pull down to choose “Normal, Low Light, WDR” for different light condition.
Default “Normal”.
LDC Default “OFF”. When “ON” the display will take a normal shape, but will lose
some details located at corner of the original view.
Power Frequency Select the frequency power. 50Hz or 60Hz.

Audio Settings
This page allows users to configure the audio settings.

Figure 39: Audio Settings Page

GDS3710 User Manual P a g e | 52

 Table 17: Audio Settings

Preferred Audio PCMU, PCMA and G.722 are supported.

Codec
Speaker Volume Slide to adjust the speaker volume connected.

Alarm Config
This page allows users to configure alarm schedule and alarm actions.

Alarm Events Config

This page allows users to configure what Events the GDS3710 can take to trigger the programmed action
within the predefined schedule.

GDS3710 User Manual P a g e | 53

 Figure 40: Events Page

Alarm can be triggered either by motion detection or by GDS3710 input.

 Motion Detection
Users can select a specific region to trigger the alarm using motion detection.

GDS3710 User Manual P a g e | 54


Enable Motion Detection
Region Config
Quit Config
Clear Selected Region
Sensitivity
Select Alarm Schedule
Select Alarm Action Profile
 Digit Input
Figure 41: Region Config
Table 18: Motion Detection
Click on the check box to enable Motion Detection.
Click to enter the Region Config menu.
Click to exit the Region Config menu.
Select a zone on the screen then click on Clear to delete the region.
Region sensitivity (value between 0-100%).
Select the Schedule programmed.
Select the programmed Alarm Action.
GDS3710 User Manual P a g e | 55

Digit Input 1
Select Alarm Schedule 1
Select Alarm Action Profile 1
Digit Input 2
Select Alarm Schedule 2
Select Alarm Action Profile 2
Alarm Output Duration(s) specifies how long the alarm output will take effect.
Enable Hostage Password
Hostage password
Select Alarm Action Profile
Enable Tamper Alarm
Select alarm Action Profile
Enable Keypad Input Error
Alarm
Select Alarm Profile
Figure 42: Digit Input
Table 19: Digit Input
Select the Input method (alarm Input or Door Open).
Select the predefined Schedule.
Select the predefined Alarm Action.
Select the Input method (alarm Input or Door Open).
Select the predefined Schedule.
Select the predefined Alarm Action.
Table 20: Alarm Config
Enable/Disable Hostage password mode.
Set the password for the hostage mode.
Select the Alarm action to be taken when the hostage password is
typed on the GDS3710 keypad.
Note: No sound alarm will be triggered in this mode.
When activating this mode, GDS3710 will keep alarming until the alarm
is dismissed.
Select the type of alarms to be taken for the tamper alarm mode.
Enable/Disable the Input Error Alarm, GDS3710 will take alarm actions
every 5 incorrect attempts.
Select the Alarm action to be taken after 5 incorrect attempts.
GDS3710 User Manual P a g e | 56
Notes:
Hostage password can be used in a critical situation for instance a kidnaping or an emergency, users need
to enter the following sequence in order to trigger the actions set for the Hostage Mode:
“* HostagePassword #”.

Tamper alarm is anti-hack from Hardware level. When this option is checked, if the GDS3710 is removed
from the installation board, it will generate the alarm actions configured. There is an embedded mechanism
on the GDS3710 that allow it to sense when the it is removed.

Alarm schedule
This page specifies the configuration of Alarm Schedule. Schedule must be in place before the alarm take
the related action.

Figure 43: Alarm Schedule

There are 10 Period allowed to be configured, with time span specified by users. User can edit the alarm

schedule by clicking button. Usually the 24 hours’ span is 00:00 ~ 23:59, which is 24 hours’ format.
Users can copy the configuration to different date during the schedule programming.

GDS3710 User Manual P a g e | 57

 Figure 44: Edit Schedule

Alarm Action
This page specifies the configuration of Profile used by the Alarm Actions. A Profile is required before the
Alarm Action can take effect.

GDS3710 User Manual P a g e | 58

 Figure 45: Alarm Action

User can edit the alarm action by clicking button, the following window will popup.

Figure 46: Edit Alarm Action

Table 21: Alarm Actions

Upload To Alarm Center When checked, the alarm video will be transferred to Alarm Center.
Voice Alarm To SIP If the SIP server or the peer IP device is configured, check this will allow
Phone the event to trigger alarm SIP call to pre-configured number.
Send Email When checked, an email will be sent when the events is triggered to the
pre-configured email account.
Sound Alarm When selected alarm will be played from the GDS3710 Built-in Speaker.

GDS3710 User Manual P a g e | 59

 Alarm Output An alarm will be sent to the Alarm Output interface if this option is
checked.
Upload JPEG When checked, snapshots of the moment where the event is triggered will
be uploaded to the FTP server.

Alarm Phone List

This page allow users to configure the Alarm Phone List, which are phone numbers or extensions list that
the GDS3710 will call out when event is trigged (e.g.: doorbell pressed).

Figure 47: Alarm Phone List

Table 22: Alarm Phone List

Add Add new phone number to the alarm list.

Delete Delete a number from the phone alarm list.

Once the event is triggered, (Motion Detection, Door Bell Pressed…) the GDS3710 will call the first number,
once time out is reached and no answer is returned from the first number, the GDS3710 will try the next
number on the list and so on. Once the remote phone answers the call, an alarm will be played to notify
users that an event is triggered.

Email & FTP Settings

This page contains Email and FTP Settings.

Email Settings
This page allows users to configure email client to send out an email when the alarm is trigged.

GDS3710 User Manual P a g e | 60

 Figure 48: SMTP Page

Table 23: SMTP

SMTP Server SMTP Email Server IP or Domain Name.

SMTP Server Port
From E-mail address
Sender User Name
Sender Password
Password Recovery Email
Alarm Receive Email 1
Alarm Receive Email 2
SSL
Port number used by server to send email.
The email address of alarm email sending from, usually client email ID.
Sender’s User ID or account ID in the email system used.
Sender’s password of the email account.
Email address used when password forgot and reset required.
The 1st email address to receive the alarm email.
The 2nd email address to receive the alarm email.
Check if the SMTP email server requires SSL.

Notes:

 Click “Save” to save the email configuration information.

 Click “Email Test” after configuration, if settings are correct, a test email will send out and “E-mail test
successfully” message on the top page will appear like below.

GDS3710 User Manual P a g e | 61

 FTP & Center Storage
This page allow users to configure the FTP Settings in order to upload capture images.
Table 24: FTP

Enable Picture Storage Check to Enable the Picture Storage.

Storage Server Type Select whether to upload pictures to the GDSManager or upload them to the
FTP server.
FTP Server Enter the IP address of the FTP server when selected to upload images to.
FTP Server Port Enter FTP address port.
FTP User Name Enter the FTP server account name.
FTP Password Enter the FTP server password.
FTP Path Select the Storage path.
FTP Test Click in order to test if the connection with FTP server.

Figure 49: Picture Storage Settings

Note: If the connection to the FTP server is successful, a “.txt” file containing a success message will be
uploaded to the FTP server. And the following message will pop up on the webGUI

Maintenance Settings
This page shows the GDS3710 Maintenance parameters.

GDS3710 User Manual P a g e | 62

Upgrade
This page contains the upgrade parameters of the GDS3710.

Figure 50: Upgrade Page

Table 25: Upgrade

Upgrade Via Select the Upgrade method (TFTP, HTTP, HTTPS).

Firmware Server Path
Config Server Path
XML Config file Password
Automatic Upgrade Interval
DHCP Option 66 Override
Server
Zero Config
Upgrade Via
Set the IP address or the FQDN of the upgrade server.
Set the IP address or the FQDN of the configuration server.
Set the password for the configuration file.
Set the upgrade interval in minutes.
Check to activate DHCP option 66 to override upgrade/config servers.
Check to activate auto provisioning.
Select the Upgrade method (TFTP, HTTP, HTTPS).

Reboot & Reset

This page allows user to reboot and reset the GDS3710.

GDS3710 User Manual P a g e | 63

 Figure 51: Reset & Reboot Page

Table 26: Reset & Reboot

Reboot When clicked, the GDS3710 will restart (soft reboot).

Reset
Clear All Data
Retain Network Data Only
Retain Only Card Information
Retain Network Data and Card
Information
There are two options for the reset function.
All data will be reseted, GDS3710 will be set to factory default.
All data will be erased except for Network data like IP address…
All data will be erased except for cards information.
All data will be erased except for Network Data and Card
Information.

Debug Log
This page allows user to configure SYSLOG to collect information to help troubleshooting issues with
GDS3710.

GDS3710 User Manual P a g e | 64

 Figure 52: Debug Log Page

Notes:

 Five levels of Debugging are available, None, Debug, Info, Warning, Error.
 Once the Syslog Server and the level entered, press “Save” and then Reboot the GDS3710 to
apply the settings.

Data Maintenance
This page allows user to save the GDS3710 configuration file.

GDS3710 User Manual P a g e | 65

 Figure 53: Data Maintenance Page

Click on in order to save the GDS3710 configuration in a predefined directory.

Status
This page displays GDS3710 system and network information.

System Info
This page displays information such as the product model, the hardware version, firmware…

GDS3710 User Manual P a g e | 66

 Figure 54: System Info Page

Table 27: System Info

Product Model Show the Product Model.

Hardware Version Show the Hardware Version.
Part Number Show the Part Number.
Kernel Version Show the Kernel Version.
RootFS Version Show the RootFS Version.
Prog Version Show the Prog Version.
System Up Time Since Show the time since the first boot of the GDS3710.

Notes:

 When the SIP account is registered, the status display will be Online
 When SIP account is unregistered, the status display will be Offline

Network Info
This page displays the network system information of GDS3710.

GDS3710 User Manual P a g e | 67

 Figure 55: Network Info Page

Table 28: Network Info

MAC Address Display the GDS3710 MAC Address.

IP Address Mode Displays the IP address mode used.
IP Address Display the IP address of the GDS3710.
Subnet Mask Display the Subnet Mask used.
Gateway Display the GDS3710 Gateway.
DNS Server 1 Display the Preferred DNS Server.
DNS Server 2 Display the secondary DNS Server.

GDS3710 User Manual P a g e | 68

EXPERIENCING THE GDS3710

Please visit our website: http://www.grandstream.com to receive the most up-to-date updates on firmware
releases, additional features, FAQs, documentation and news on new products.

We encourage you to browse our product related documentation, FAQs and User and Developer Forum
for answers to your general questions. If you have purchased our products through a Grandstream
Certified Partner or Reseller, please contact them directly for immediate support.

Our technical support staff is trained and ready to answer all of your questions. Contact a technical
support member or submit a trouble ticket online to receive in-depth support.

Thank you again for purchasing Grandstream Door Phone System, it will be sure to bring convenience
and color to both your business and personal life.

GDS3710 User Manual P a g e | 69